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Is it safe to run ComboFix in compatibility mode?


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#1 Lubiih

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Posted 15 January 2015 - 08:06 AM

I really need to have my pc cleaned, for I just received some severe virus threats, and I was told to use ComboFix, but i have Windows 8.1, wich is not supported by the program. Does anyone know if it is safe to run the program in compatibility mode? Because it sounds risky to me, since the program makes changes in the computer's system. Has anyone tried this?



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#2 M. de Jager

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Posted 15 January 2015 - 08:09 AM

No, run ComboFix only when adviced by an expert. If you have infections, you can ask here for help.

 

But do NOT run ComboFix!



#3 Aura

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Posted 15 January 2015 - 08:14 AM

No, ComboFix doesn't support Windows 8.1 and will not run in Compatibility Mode. Also, you shouldn't use ComboFix unless advised and under the supervision of a professional. You should read quietman7's ComboFix FAQ here:

http://www.bleepingcomputer.com/forums/t/273628/combofix-usage-questions-help-look-here/

All your questions are answered in it.

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#4 Lubiih

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Posted 15 January 2015 - 08:26 AM

No, ComboFix doesn't support Windows 8.1 and will not run in Compatibility Mode. Also, you shouldn't use ComboFix unless advised and under the supervision of a professional. You should read quietman7's ComboFix FAQ here:

http://www.bleepingcomputer.com/forums/t/273628/combofix-usage-questions-help-look-here/

All your questions are answered in it.

 

 

No, run ComboFix only when adviced by an expert. If you have infections, you can ask here for help.

 

But do NOT run ComboFix!

 

Thank you so much for your help!



#5 Aura

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Posted 15 January 2015 - 08:34 AM

No, ComboFix doesn't support Windows 8.1 and will not run in Compatibility Mode. Also, you shouldn't use ComboFix unless advised and under the supervision of a professional. You should read quietman7's ComboFix FAQ here:

http://www.bleepingcomputer.com/forums/t/273628/combofix-usage-questions-help-look-here/

All your questions are answered in it.

 
 

No, run ComboFix only when adviced by an expert. If you have infections, you can ask here for help.
 
But do NOT run ComboFix!

 
Thank you so much for your help!


No problem! Thank you to quietman7 for his in-depth ComboFix FAQ also. He'll most likely come in this thread give you a few additional recommendations as well :)

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#6 quietman7

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Posted 15 January 2015 - 11:32 AM

For the record...system requirements for ComboFix are provided in the Authorized How to guide, on the authorized download page, and in the ComboFix usage, Questions, Help? - Look here topic.

At this time ComboFix can only run on the following Windows versions:
Windows XP (32-bit only)
Windows Vista (32-bit/64-bit)
Windows 7 (32-bit/64-bit)
Windows 8 (32-bit/64-bit)

Windows 8.1 and Windows 2000 are NOT supported by ComboFix.

If you attempt to use ComboFix on Windows 8.1, it should provide a message alert: ComboFix is not meant to run in 'Compatibility Mode' and exit.
This message is intentional by design when attempting to run ComboFix on that operating system.
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#7 quietman7

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Posted 15 January 2015 - 11:35 AM

sUBs has advised that he is holding off releasing any working version of his tools for Windows 8.1 which includes both ComboFix and DDS. Meaning he is fully aware of the compatibility issue but needs time for thorough testing to ensure they work safely on that OS.

If you need individual assistance with a malware infection, other advanced tools are available but they cannot be used in this forum. You would need to follow the instructions in the Preparation Guide For Requesting Help.

When you have done that, start a new topic in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here for assistance by the Malware Response Team Experts.

Give it a relevant title along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. Since you're using Windows 8.1 and cannot produce any of the required logs...start a new topic anyway. Just explain your operating system will not work with DDS to generate the required logs. A member of the Malware Removal Team will walk you through, step by step, on how to clean your computer.

After doing this, please reply back in this thread with a link to the new topic so we can close this one.
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