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High Average Response times, slow computer.


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8 replies to this topic

#1 Noroxus

Noroxus

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Posted 14 January 2015 - 06:31 AM

Specs: 

CPU: i5-2500k

GPU: 6870 2gb

MOBO: Gigabyte Z68XP-UD3

HDD: Seagate ST31000524AS, Western Digital WDC WD10EAVS-00D7B1.

Ram: 2x4gb 1600MHz. 

OS: Win 8.1, Win 10.  x64

 

For months, if not longer, my computer has been randomly slowing to a crawl and locking up on and off. Games load slower, video can be choppy, etc. Opening a tab in chrome can take 30 seconds to over a minute. I have looked at the task manager and resourcemon; when this happens, my average response time will be anywhere from 150, to over 100kMS; generally somewhere between 1-10k. It will also show 100% disk activity. While this is happening, the read and write speed can and many times is, under  50 kb/s. Also the Hard Fault/sec can skyrocket into the hundreds. 

 

My primary drive is / was the Seagate. I took apart my external hdd and put that in my computer, it is having the same problems as well. 

 

Symptoms:

  • 100% Disk Activity
  • High Average response times
  • low disk read / write 
  • opening a new tab in chrome takes 30+ seconds
  • Opening, closing, or moving to a tab causes a spike in average response time and disk usage. 
  • games load slower
  • choppy video playback
  • installing programs causes high response times
  • Hard Fault/sec reaches into the hundreds, sometimes thousands.
  • The system uses disk causes high average response time.
  • sfc /scannow shows corrupted files. Generally fonts. I've done dism online restore health and had these fixed, but they return anyway. 

 

What I've done:

  • Scan for malware using multiple kinds of scans. Defender, AMB, ADWcleaner, etc etc. Always clean. 
  • CCleaner
  • Defrag
  • Extended / Comprehensive scans on hard drives. Checked out ok.
  • S.M.A.R.T. is ok
  • Zero'd the drives, fresh installs.
  • Replaced the ram. It was apparently faulty...no improvement. Or difference whatsoever.
  • Installed Windows 10 and 8.1 on my MBP, along with chrome and other programs. No performance hit.
  • Tried different ports.
  • Replaced cables
  • HDTune benchmarks https://imgur.com/a/uTVU1#0

I'm at a loss what to do. I've asked nearly every other forum out there, and received basically "well, that's weird" and about it. I'm tempted to order a SSD, but I don't see how that would fix anything. I don't like the idea of spending hundreds on a new SSD / HDD or Mobo if it's a shot in the dark. I think it has to be hardware, as I've wiped both drives many times. And they check out with the drive tools. 

 

Any input would be great, thanks. 



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#2 hamluis

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Posted 14 January 2015 - 06:57 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 Noroxus

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Posted 14 January 2015 - 08:20 PM

http://speccy.piriform.com/results/OM8qOAXpjQv51hKfeM5Bopc

 

MiniToolBox by Farbar  Version: 30-11-2014
Ran by Jonathan (administrator) on 14-01-2015 at 20:15:38
Running from "C:\Users\Jonathan\Downloads"
Microsoft Windows Technical Preview  (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (01/14/2015 08:14:04 PM) (Source: Perflib) (User: )
Description: ASP.NET_1.1.4322
 
Error: (01/14/2015 08:14:04 PM) (Source: Perflib) (User: )
Description: ASP.NET_1.1.43228
 
Error: (01/14/2015 08:08:02 PM) (Source: Application Hang) (User: )
Description: The program backgroundTaskHost.exe version 6.4.9879.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
 
Process ID: cf8
 
Start Time: 01d0305efbf68cc0
 
Termination Time: 4294967295
 
Application Path: C:\Windows\System32\backgroundTaskHost.exe
 
Report Id: ef809787-9c52-11e4-95ff-50e549c12c7e
 
Faulting package full name: Facebook.Facebook_1.4.0.9_x64__8xx8rvfyw5nnt
 
Faulting package-relative application ID: App
 
Error: (01/14/2015 08:06:15 PM) (Source: Application Error) (User: )
Description: Faulting application name: CorsairLINK.exe, version: 2.7.5361.39034, time stamp: 0x540a9e75
Faulting module name: KERNELBASE.dll, version: 6.4.9879.0, time stamp: 0x54585757
Exception code: 0xe0434352
Fault offset: 0x0009fe58
Faulting process id: 0xbfc
Faulting application start time: 0xCorsairLINK.exe0
Faulting application path: CorsairLINK.exe1
Faulting module path: CorsairLINK.exe2
Report Id: CorsairLINK.exe3
Faulting package full name: CorsairLINK.exe4
Faulting package-relative application ID: CorsairLINK.exe5
 
Error: (01/14/2015 08:06:07 PM) (Source: .NET Runtime) (User: )
Description: Application: CorsairLINK.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Runtime.InteropServices.COMException
Stack:
   at Microsoft.VisualBasic.ApplicationServices.WindowsFormsApplicationBase.DoApplicationModel()
   at Microsoft.VisualBasic.ApplicationServices.WindowsFormsApplicationBase.Run(System.String[])
   at CorsairLink.Program.Main()
 
Error: (01/14/2015 08:06:07 PM) (Source: Corsair Link) (User: )
Description: System.Runtime.InteropServices.COMException (0x80010002): Call was canceled by the message filter. (Exception from HRESULT: 0x80010002 (RPC_E_CALL_CANCELED))
   at System.Management.ThreadDispatch.Start()
   at System.Management.ManagementScope.Initialize()
   at System.Management.ManagementEventWatcher.Initialize()
   at System.Management.ManagementEventWatcher.Start()
   at CorsairLink.DeviceHandler..ctor()
   at CorsairLink.SingleInstanceController.OnCreateMainForm()
   at Microsoft.VisualBasic.ApplicationServices.WindowsFormsApplicationBase.OnRun()
   at Microsoft.VisualBasic.ApplicationServices.WindowsFormsApplicationBase.DoApplicationModel()
   at Microsoft.VisualBasic.ApplicationServices.WindowsFormsApplicationBase.Run(String[] commandLine)
   at CorsairLink.Program.Main()
 
Error: (01/07/2015 07:51:29 PM) (Source: ESENT) (User: )
Description: SettingSyncHost (2644) {ACC43D35-62BE-4CA6-8559-23FF429E0BBC}: Error -1032 (0xfffffbf8) occurred while opening logfile C:\Users\Jonathan\AppData\Local\Microsoft\Windows\SettingSync\remotemetastore\v1\edb.log.
 
Error: (01/07/2015 07:51:29 PM) (Source: ESENT) (User: )
Description: SettingSyncHost (2644) {ACC43D35-62BE-4CA6-8559-23FF429E0BBC}: An attempt to open the file "C:\Users\Jonathan\AppData\Local\Microsoft\Windows\SettingSync\remotemetastore\v1\edb.log" for read only access failed with system error 5 (0x00000005): "Access is denied. ".  The open file operation will fail with error -1032 (0xfffffbf8).
 
Error: (01/07/2015 07:51:19 PM) (Source: ESENT) (User: )
Description: SettingSyncHost (2644) {ACC43D35-62BE-4CA6-8559-23FF429E0BBC}: Error -1032 (0xfffffbf8) occurred while opening logfile C:\Users\Jonathan\AppData\Local\Microsoft\Windows\SettingSync\remotemetastore\v1\edb.log.
 
Error: (01/07/2015 07:51:19 PM) (Source: ESENT) (User: )
Description: SettingSyncHost (2644) {ACC43D35-62BE-4CA6-8559-23FF429E0BBC}: An attempt to open the file "C:\Users\Jonathan\AppData\Local\Microsoft\Windows\SettingSync\remotemetastore\v1\edb.log" for read only access failed with system error 5 (0x00000005): "Access is denied. ".  The open file operation will fail with error -1032 (0xfffffbf8).
 
 
System errors:
=============
Error: (01/14/2015 08:12:58 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80073cf1: microsoft.windowscommunicationsapps.
 
Error: (01/14/2015 08:12:58 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80073cf1: Microsoft.Reader.
 
Error: (01/07/2015 07:51:37 PM) (Source: Service Control Manager) (User: )
Description: The cpuz137 service failed to start due to the following error: 
%%1275
 
Error: (01/07/2015 07:51:35 PM) (Source: Service Control Manager) (User: )
Description: The cpuz137 service failed to start due to the following error: 
%%1275
 
Error: (01/07/2015 07:51:33 PM) (Source: Service Control Manager) (User: )
Description: The cpuz137 service failed to start due to the following error: 
%%1275
 
Error: (01/07/2015 07:51:31 PM) (Source: Service Control Manager) (User: )
Description: The cpuz137 service failed to start due to the following error: 
%%1275
 
Error: (01/07/2015 07:51:29 PM) (Source: Service Control Manager) (User: )
Description: The cpuz137 service failed to start due to the following error: 
%%1275
 
Error: (01/07/2015 07:51:27 PM) (Source: Service Control Manager) (User: )
Description: The cpuz137 service failed to start due to the following error: 
%%1275
 
Error: (01/07/2015 07:51:25 PM) (Source: Service Control Manager) (User: )
Description: The cpuz137 service failed to start due to the following error: 
%%1275
 
Error: (01/07/2015 07:51:23 PM) (Source: Service Control Manager) (User: )
Description: The cpuz137 service failed to start due to the following error: 
%%1275
 
 
Microsoft Office Sessions:
=========================
Error: (01/14/2015 08:14:04 PM) (Source: Perflib)(User: )
Description: ASP.NET_1.1.4322
 
Error: (01/14/2015 08:14:04 PM) (Source: Perflib)(User: )
Description: ASP.NET_1.1.43228
 
Error: (01/14/2015 08:08:02 PM) (Source: Application Hang)(User: )
Description: backgroundTaskHost.exe6.4.9879.0cf801d0305efbf68cc04294967295C:\Windows\System32\backgroundTaskHost.exeef809787-9c52-11e4-95ff-50e549c12c7eFacebook.Facebook_1.4.0.9_x64__8xx8rvfyw5nntApp
 
Error: (01/14/2015 08:06:15 PM) (Source: Application Error)(User: )
Description: CorsairLINK.exe2.7.5361.39034540a9e75KERNELBASE.dll6.4.9879.054585757e04343520009fe58bfc01d0305ef8aee19fC:\Program Files (x86)\Corsair\Corsair Link\CorsairLINK.exeC:\WINDOWS\SYSTEM32\KERNELBASE.dllb39ee76e-9c52-11e4-95ff-50e549c12c7e
 
Error: (01/14/2015 08:06:07 PM) (Source: .NET Runtime)(User: )
Description: Application: CorsairLINK.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Runtime.InteropServices.COMException
Stack:
   at Microsoft.VisualBasic.ApplicationServices.WindowsFormsApplicationBase.DoApplicationModel()
   at Microsoft.VisualBasic.ApplicationServices.WindowsFormsApplicationBase.Run(System.String[])
   at CorsairLink.Program.Main()
 
Error: (01/14/2015 08:06:07 PM) (Source: Corsair Link)(User: )
Description: System.Runtime.InteropServices.COMException (0x80010002): Call was canceled by the message filter. (Exception from HRESULT: 0x80010002 (RPC_E_CALL_CANCELED))
   at System.Management.ThreadDispatch.Start()
   at System.Management.ManagementScope.Initialize()
   at System.Management.ManagementEventWatcher.Initialize()
   at System.Management.ManagementEventWatcher.Start()
   at CorsairLink.DeviceHandler..ctor()
   at CorsairLink.SingleInstanceController.OnCreateMainForm()
   at Microsoft.VisualBasic.ApplicationServices.WindowsFormsApplicationBase.OnRun()
   at Microsoft.VisualBasic.ApplicationServices.WindowsFormsApplicationBase.DoApplicationModel()
   at Microsoft.VisualBasic.ApplicationServices.WindowsFormsApplicationBase.Run(String[] commandLine)
   at CorsairLink.Program.Main()
 
Error: (01/07/2015 07:51:29 PM) (Source: ESENT)(User: )
Description: SettingSyncHost2644{ACC43D35-62BE-4CA6-8559-23FF429E0BBC}: C:\Users\Jonathan\AppData\Local\Microsoft\Windows\SettingSync\remotemetastore\v1\edb.log-1032 (0xfffffbf8)
 
Error: (01/07/2015 07:51:29 PM) (Source: ESENT)(User: )
Description: SettingSyncHost2644{ACC43D35-62BE-4CA6-8559-23FF429E0BBC}: C:\Users\Jonathan\AppData\Local\Microsoft\Windows\SettingSync\remotemetastore\v1\edb.log-1032 (0xfffffbf8)5 (0x00000005)Access is denied.
 
Error: (01/07/2015 07:51:19 PM) (Source: ESENT)(User: )
Description: SettingSyncHost2644{ACC43D35-62BE-4CA6-8559-23FF429E0BBC}: C:\Users\Jonathan\AppData\Local\Microsoft\Windows\SettingSync\remotemetastore\v1\edb.log-1032 (0xfffffbf8)
 
Error: (01/07/2015 07:51:19 PM) (Source: ESENT)(User: )
Description: SettingSyncHost2644{ACC43D35-62BE-4CA6-8559-23FF429E0BBC}: C:\Users\Jonathan\AppData\Local\Microsoft\Windows\SettingSync\remotemetastore\v1\edb.log-1032 (0xfffffbf8)5 (0x00000005)Access is denied.
 
 
 
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Adobe Photoshop CC 2014 (HKLM-x32\...\{D7A4F897-B20A-42D0-862D-CB5F6DB7391D}) (Version: 15.0 - Adobe Systems Incorporated)
AMD Accelerated Video Transcoding (Version: 13.30.100.41120 - Advanced Micro Devices, Inc.) Hidden
AMD Catalyst Control Center (HKLM-x32\...\WUCCCApp) (Version: 1.00.0000 - AMD)
AMD Catalyst Control Center (x32 Version: 2014.1120.2123.38423 - Advanced Micro Devices, Inc.) Hidden
AMD Catalyst Install Manager (HKLM\...\{F2A7CE36-57BF-5C86-952D-90DBF3746D82}) (Version: 8.0.916.0 - Advanced Micro Devices, Inc.)
Autodesk 360 (HKLM\...\{556966D9-F7F6-421B-9707-D07901604DDF}) (Version: 5.0.29.1101 - Autodesk)
Autodesk Application Manager (HKLM-x32\...\Autodesk Application Manager) (Version: 3.0.159.0 - Autodesk)
Autodesk Design Review 2013 (HKLM-x32\...\Autodesk Design Review 2013) (Version: 13.0.0.82 - Autodesk, Inc.)
Autodesk Design Review 2013 (x32 Version: 13.0.0.82 - Autodesk, Inc.) Hidden
Autodesk DWG TrueView 2015 - English (HKLM\...\DWG TrueView 2015 - English) (Version: 20.0.51.0 - Autodesk)
Autodesk Inventor Content Center Libraries 2015 (Desktop Content) (HKLM\...\{B46DECD1-1964-4EF1-0000-22D71E81877C}) (Version: 19.0.15900.0000 - Autodesk)
Autodesk Inventor Professional 2015 - English (HKLM\...\Autodesk Inventor Professional 2015) (Version: 19.1.20300.0000 - Autodesk)
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Autodesk Material Library 2015 (HKLM-x32\...\{427F733F-4D6C-45BC-9324-EB743104C321}) (Version: 5.2.9.100 - Autodesk)
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Autodesk ReCap (HKLM\...\Autodesk ReCap) (Version: 1.3.1.39 - Autodesk)
Autodesk ReCap (Version: 1.3.1.39 - Autodesk) Hidden
Autodesk Revit Interoperability for Inventor 2015 (HKLM\...\Autodesk Revit Interoperability for Inventor 2015) (Version: 15.0.107.0 - Autodesk)
Autodesk Revit Interoperability for Inventor 2015 (Version: 15.0.107.0 - Autodesk) Hidden
Autodesk Vault Basic 2015 (Client) (HKLM\...\Autodesk Vault Basic 2015 (Client)) (Version: 19.0.49.0 - Autodesk)
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Broforce Beta Update 7 October 2014 (HKLM-x32\...\Broforce Beta Update 7 October 2014) (Version: Update 7 October 2014 - Devolver Digital)
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Graphics Previews Common (x32 Version: 2014.1120.2123.38423 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2014.0812.1103.17905 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2014.1120.2123.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Standard (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Traditional (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Czech (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Danish (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Dutch (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help English (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Finnish (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help French (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help German (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Greek (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Hungarian (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Italian (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
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CCC Help Korean (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
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CCC Help Portuguese (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Russian (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
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Corsair Link™ USB Dongle (Driver Removal) (HKLM-x32\...\SIUSBXP&1B1C&1C00) (Version:  - Corsair Memory, Inc.)
Dark Souls II (HKLM-x32\...\Dark Souls II_is1) (Version:  - )
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Dazzle Video Capture DVC100 X64 Driver 1.06 (x32 Version: 1.06.0000 - Pinnacle) Hidden
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Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 x64 ATL Runtime 9.0.30729 (x32 Version: 9.0.30729 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2008 x64 CRT Runtime 9.0.30729 (x32 Version: 9.0.30729 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2008 x64 MFC Runtime 9.0.30729 (x32 Version: 9.0.30729 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2008 x64 OpenMP Runtime 9.0.30729 (x32 Version: 9.0.30729 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2008 x86 ATL Runtime 9.0.30729 (x32 Version: 9.0.30729 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2008 x86 CRT Runtime 9.0.30729 (x32 Version: 9.0.30729 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2008 x86 MFC Runtime 9.0.30729 (x32 Version: 9.0.30729 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2008 x86 OpenMP Runtime 9.0.30729 (x32 Version: 9.0.30729 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610 (HKLM-x32\...\{95716cce-fc71-413f-8ad5-56c2892d4b3a}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 (Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 (Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 (x32 Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 (x32 Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft WSE 3.0 Runtime (HKLM-x32\...\{E3E71D07-CD27-46CB-8448-16D4FB29AA13}) (Version: 3.0.5305.0 - Microsoft Corp.)
Mockup 360 Addin 2015 (HKLM-x32\...\{E4D4242C-FC14-4B4F-B1D9-6760D8C241D5}) (Version: 1.1.0 - Autodesk)
Mozilla Firefox 35.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 35.0 (x86 en-US)) (Version: 35.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 35.0 - Mozilla)
MusicBee 2.4 (HKLM-x32\...\MusicBee) (Version: 2.4 - Steven Mayall)
No view lines on Vault created DWF files with Update installed (INV19111) (HKLM\...\Autodesk Inventor Professional 2015_19111) (Version: 1 - Autodesk)
qBittorrent 3.1.11 (HKLM-x32\...\qBittorrent) (Version: 3.1.11 - The qBittorrent project)
RammNet (HKLM-x32\...\RammNet 3.0) (Version: 3.0 - RammBase)
RammNet (x32 Version: 3.0 - RammBase) Hidden
Raptr (HKLM-x32\...\Raptr) (Version:  - )
Revo Uninstaller Pro 3.0.8 (HKLM\...\{67579783-0FB7-4F7B-B881-E5BE47C9DBE0}_is1) (Version: 3.0.8 - VS Revo Group, Ltd.)
Roxio Central (x32 Version: 8.0.0 - Roxio) Hidden
Roxio CinePlayer Decoder Pack (x32 Version: 4.3.0 - Roxio) Hidden
Roxio Virtual Drive x64 (Version: 1.00.0000 - Roxio, Inc.) Hidden
SharpKeys (HKLM-x32\...\{636E94DA-99C0-448F-A931-3DAD83B4975F}) (Version: 3.5.0000 - RandyRants.com)
Speccy (HKLM\...\Speccy) (Version: 1.27 - Piriform)
TeamSpeak 3 Client (HKLM\...\TeamSpeak 3 Client) (Version: 3.0.16 - TeamSpeak Systems GmbH)
Time Stopper (HKLM-x32\...\Time Stopper2.00) (Version: 2.00 - DilSoft)
Unified Remote (HKLM-x32\...\{D7930C67-5816-417B-BF28-54BB75EFDAF9}) (Version: 2.14.4.0 - Unified Remote)
Update 1 for Inventor 2015 Service Pack 1 (See readme for detail) (INV19110) (HKLM\...\Autodesk Inventor Professional 2015_19110) (Version: 1 - Autodesk)
Visual C++ 2008 - x64 (KB958357) - v9.0.30729.177 (HKLM-x32\...\{6DA2B636-698A-3294-BF4A-B5E11B238CDD}.KB958357) (Version: 9.0.30729.177 - Microsoft Corporation)
Visual C++ 2008 - x64 (KB958357) - v9.0.30729.177 (HKLM-x32\...\{8CCEA24C-51AE-3B71-9092-7D0C44DDA2DF}.KB958357) (Version: 9.0.30729.177 - Microsoft Corporation)
Visual C++ 2008 - x64 (KB958357) - v9.0.30729.177 (HKLM-x32\...\{C3A57BB3-9AA6-3F6F-9395-6C062BDD5FC4}.KB958357) (Version: 9.0.30729.177 - Microsoft Corporation)
Visual C++ 2008 - x64 (KB958357) - v9.0.30729.177 (HKLM-x32\...\{F6F09DD8-F39B-3A16-ADB9-C9E6B56903F9}.KB958357) (Version: 9.0.30729.177 - Microsoft Corporation)
Visual C++ 2008 - x86 (KB958357) - v9.0.30729.177 (HKLM-x32\...\{04B34E21-5BEE-3D2B-8D3D-E3E80D253F64}.KB958357) (Version: 9.0.30729.177 - Microsoft Corporation)
Visual C++ 2008 - x86 (KB958357) - v9.0.30729.177 (HKLM-x32\...\{14866AAD-1F23-39AC-A62B-7091ED1ADE64}.KB958357) (Version: 9.0.30729.177 - Microsoft Corporation)
Visual C++ 2008 - x86 (KB958357) - v9.0.30729.177 (HKLM-x32\...\{4B90093A-5D9C-3956-8ABB-95848BE6EFAD}.KB958357) (Version: 9.0.30729.177 - Microsoft Corporation)
Visual C++ 2008 - x86 (KB958357) - v9.0.30729.177 (HKLM-x32\...\{B42E259C-E4D4-37F1-A1B2-EB9C4FC5A04D}.KB958357) (Version: 9.0.30729.177 - Microsoft Corporation)
VLC media player (HKLM\...\VLC media player) (Version: 2.1.5 - VideoLAN)
WildStar (HKLM-x32\...\WildStar) (Version:  - NCSOFT)
Windows 7 USB/DVD Download Tool (HKLM-x32\...\{CCF298AF-9CE1-4B26-B251-486E98A34789}) (Version: 1.0.30 - Microsoft Corporation)
WinToUSB version 1.6 (HKLM-x32\...\WinToUSB_is1) (Version: 1.6 - The EasyUEFI Development Team.)
Worms Revolution (HKLM-x32\...\Worms Revolution_is1) (Version:  - )
 
========================= Memory info: ===================================
 
Percentage of memory in use: 32%
Total physical RAM: 8149.89 MB
Available physical RAM: 5518.41 MB
Total Pagefile: 17149.89 MB
Available Pagefile: 13817.89 MB
Total Virtual: 4095.88 MB
Available Virtual: 3957.41 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:931.17 GB) (Free:553.02 GB) NTFS
2 Drive d: () (Fixed) (Total:931 GB) (Free:854.94 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\WIN-IMU9U9LIF39
 
Administrator            ASPNET                   DefaultAccount_ploc      
Guest                    Jonathan                 
 
 
**** End of log ****


#4 YeahBleeping

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Posted 14 January 2015 - 08:28 PM

Windows 10 is still in its testing phase.. There are no drivers guaranteed to work with it yet.  I am at a loss on why your trying to run your computer with software still in testing.

 

Aside from that.  If its windows 8 your having trouble with ... I suggest you re-start the computer in win 8 and re -run the programs Ham requested.



#5 Noroxus

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Posted 14 January 2015 - 09:05 PM

Windows 10 is still in its testing phase.. There are no drivers guaranteed to work with it yet.  I am at a loss on why your trying to run your computer with software still in testing.

 

Aside from that.  If its windows 8 your having trouble with ... I suggest you re-start the computer in win 8 and re -run the programs Ham requested.

This occurs in all systems, 7, 8, 8.1 OS is not a factor. I'd even go so far as software isn't a factor. Btw...Win 10 runs far better than 8 and 7. 

This is from 8.1, not re-running speccy...as computer parts don't change per drive. 

 

MiniToolBox by Farbar  Version: 30-11-2014
Ran by Jonathan (administrator) on 14-01-2015 at 19:47:46
Running from "C:\Users\Jonathan\Downloads"
Microsoft Windows 8.1 Pro  (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (01/14/2015 10:15:11 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.
 
 
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.
 
System Error:
Access is denied.
.
 
Error: (01/14/2015 07:40:33 AM) (Source: Application Hang) (User: )
Description: The program chrome.exe version 39.0.2171.95 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 1120
 
Start Time: 01d02fd1d485c09f
 
Termination Time: 4294967295
 
Application Path: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
 
Report Id: 82fd08ec-9bea-11e4-8256-50e549c12c7e
 
Faulting package full name: 
 
Faulting package-relative application ID:
 
Error: (01/14/2015 05:46:20 AM) (Source: Application Hang) (User: )
Description: The program spsetup127.exe version 1.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 9f0
 
Start Time: 01d02fe730ee555e
 
Termination Time: 4294967295
 
Application Path: C:\Users\Jonathan\Downloads\spsetup127.exe
 
Report Id: 927e565e-9bda-11e4-8256-50e549c12c7e
 
Faulting package full name: 
 
Faulting package-relative application ID:
 
Error: (01/14/2015 03:12:04 AM) (Source: Application Hang) (User: )
Description: The program chrome.exe version 39.0.2171.95 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: efc
 
Start Time: 01d02fb44ab271e9
 
Termination Time: 4294967295
 
Application Path: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
 
Report Id: f9ff42c5-9bc4-11e4-8256-50e549c12c7e
 
Faulting package full name: 
 
Faulting package-relative application ID:
 
Error: (01/13/2015 10:27:06 PM) (Source: Application Error) (User: )
Description: Faulting application name: chrome.exe, version: 39.0.2171.95, time stamp: 0x54824811
Faulting module name: ntdll.dll, version: 6.3.9600.17278, time stamp: 0x53eebd22
Exception code: 0xc0000008
Fault offset: 0x000000000009355a
Faulting process id: 0x16fc
Faulting application start time: 0xchrome.exe0
Faulting application path: chrome.exe1
Faulting module path: chrome.exe2
Report Id: chrome.exe3
Faulting package full name: chrome.exe4
Faulting package-relative application ID: chrome.exe5
 
Error: (01/13/2015 08:00:26 PM) (Source: Application Hang) (User: )
Description: The program EverQuest2.exe version 1.0.0.1 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 1228
 
Start Time: 01d02f953c8f71fb
 
Termination Time: 4294967295
 
Application Path: C:\Users\Public\Sony Online Entertainment\Installed Games\EverQuest II\EverQuest2.exe
 
Report Id: b8c2fc4e-9b88-11e4-8256-50e549c12c7e
 
Faulting package full name: 
 
Faulting package-relative application ID:
 
Error: (01/13/2015 06:32:28 PM) (Source: Application Hang) (User: )
Description: The program chrome.exe version 39.0.2171.95 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: f70
 
Start Time: 01d02e98d9c9da3c
 
Termination Time: 4294967295
 
Application Path: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
 
Report Id: 428e27f6-9b7c-11e4-8256-50e549c12c7e
 
Faulting package full name: 
 
Faulting package-relative application ID:
 
Error: (01/12/2015 09:25:17 PM) (Source: Application Hang) (User: )
Description: The program EverQuest2.exe version 1.0.0.1 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 18e4
 
Start Time: 01d02ed8087ef972
 
Termination Time: 4294967295
 
Application Path: C:\Users\Public\Sony Online Entertainment\Installed Games\EverQuest II\EverQuest2.exe
 
Report Id: 694129b6-9acb-11e4-8256-50e549c12c7e
 
Faulting package full name: 
 
Faulting package-relative application ID:
 
Error: (01/12/2015 05:31:15 PM) (Source: Application Hang) (User: )
Description: The program EverQuest2.exe version 1.0.0.1 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 41c
 
Start Time: 01d02e9924f5b624
 
Termination Time: 4294967295
 
Application Path: C:\Users\Public\Sony Online Entertainment\Installed Games\EverQuest II\EverQuest2.exe
 
Report Id: b48a7ff7-9aaa-11e4-8256-50e549c12c7e
 
Faulting package full name: 
 
Faulting package-relative application ID:
 
Error: (01/12/2015 02:37:30 PM) (Source: Application Error) (User: )
Description: Faulting application name: chrome.exe, version: 39.0.2171.95, time stamp: 0x54824811
Faulting module name: chrome_child.dll, version: 39.0.2171.95, time stamp: 0x548247d0
Exception code: 0xc0000005
Fault offset: 0x00000000004178d1
Faulting process id: 0x988
Faulting application start time: 0xchrome.exe0
Faulting application path: chrome.exe1
Faulting module path: chrome.exe2
Report Id: chrome.exe3
Faulting package full name: chrome.exe4
Faulting package-relative application ID: chrome.exe5
 
 
System errors:
=============
Error: (01/12/2015 01:47:04 PM) (Source: Microsoft-Windows-Ntfs) (User: NT AUTHORITY)
Description: F:\Device\HarddiskVolume63
 
Error: (01/12/2015 03:37:18 AM) (Source: Microsoft-Windows-Ntfs) (User: NT AUTHORITY)
Description: F:\Device\HarddiskVolume63
 
Error: (01/12/2015 03:37:15 AM) (Source: volsnap) (User: )
Description: There was insufficient disk space on volume D: to create the shadow copy of volume F:.  Shadow copy storage creation failed.
 
Error: (01/10/2015 10:47:30 PM) (Source: DCOM) (User: TOWER_8)
Description: {4545DEA0-2DFC-4906-A728-6D986BA399A9}
 
Error: (01/10/2015 10:47:30 PM) (Source: DCOM) (User: TOWER_8)
Description: {4545DEA0-2DFC-4906-A728-6D986BA399A9}
 
Error: (01/10/2015 10:47:30 PM) (Source: DCOM) (User: TOWER_8)
Description: {4545DEA0-2DFC-4906-A728-6D986BA399A9}
 
Error: (01/10/2015 10:47:30 PM) (Source: DCOM) (User: TOWER_8)
Description: {4545DEA0-2DFC-4906-A728-6D986BA399A9}
 
Error: (01/10/2015 10:47:28 PM) (Source: DCOM) (User: TOWER_8)
Description: {4545DEA0-2DFC-4906-A728-6D986BA399A9}
 
 
Microsoft Office Sessions:
=========================
Error: (01/14/2015 10:15:11 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: 
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.
 
System Error:
Access is denied.
 
Error: (01/14/2015 07:40:33 AM) (Source: Application Hang)(User: )
Description: chrome.exe39.0.2171.95112001d02fd1d485c09f4294967295C:\Program Files (x86)\Google\Chrome\Application\chrome.exe82fd08ec-9bea-11e4-8256-50e549c12c7e
 
Error: (01/14/2015 05:46:20 AM) (Source: Application Hang)(User: )
Description: spsetup127.exe1.0.0.09f001d02fe730ee555e4294967295C:\Users\Jonathan\Downloads\spsetup127.exe927e565e-9bda-11e4-8256-50e549c12c7e
 
Error: (01/14/2015 03:12:04 AM) (Source: Application Hang)(User: )
Description: chrome.exe39.0.2171.95efc01d02fb44ab271e94294967295C:\Program Files (x86)\Google\Chrome\Application\chrome.exef9ff42c5-9bc4-11e4-8256-50e549c12c7e
 
Error: (01/13/2015 10:27:06 PM) (Source: Application Error)(User: )
Description: chrome.exe39.0.2171.9554824811ntdll.dll6.3.9600.1727853eebd22c0000008000000000009355a16fc01d02fa9e54b6571C:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Windows\SYSTEM32\ntdll.dll3669bef2-9b9d-11e4-8256-50e549c12c7e
 
Error: (01/13/2015 08:00:26 PM) (Source: Application Hang)(User: )
Description: EverQuest2.exe1.0.0.1122801d02f953c8f71fb4294967295C:\Users\Public\Sony Online Entertainment\Installed Games\EverQuest II\EverQuest2.exeb8c2fc4e-9b88-11e4-8256-50e549c12c7e
 
Error: (01/13/2015 06:32:28 PM) (Source: Application Hang)(User: )
Description: chrome.exe39.0.2171.95f7001d02e98d9c9da3c4294967295C:\Program Files (x86)\Google\Chrome\Application\chrome.exe428e27f6-9b7c-11e4-8256-50e549c12c7e
 
Error: (01/12/2015 09:25:17 PM) (Source: Application Hang)(User: )
Description: EverQuest2.exe1.0.0.118e401d02ed8087ef9724294967295C:\Users\Public\Sony Online Entertainment\Installed Games\EverQuest II\EverQuest2.exe694129b6-9acb-11e4-8256-50e549c12c7e
 
Error: (01/12/2015 05:31:15 PM) (Source: Application Hang)(User: )
Description: EverQuest2.exe1.0.0.141c01d02e9924f5b6244294967295C:\Users\Public\Sony Online Entertainment\Installed Games\EverQuest II\EverQuest2.exeb48a7ff7-9aaa-11e4-8256-50e549c12c7e
 
Error: (01/12/2015 02:37:30 PM) (Source: Application Error)(User: )
Description: chrome.exe39.0.2171.9554824811chrome_child.dll39.0.2171.95548247d0c000000500000000004178d198801d02e98e02fc9efC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Program Files (x86)\Google\Chrome\Application\39.0.2171.95\chrome_child.dll7202a8a5-9a92-11e4-8256-50e549c12c7e
 
 
 
=========================== Installed Programs ============================
AMD Catalyst Control Center (x32 Version: 2014.0704.2133.36938 - Advanced Micro Devices, Inc.) Hidden
AMD Fuel (Version: 2014.0704.2133.36938 - Advanced Micro Devices, Inc.) Hidden
Borderlands TPS (HKLM-x32\...\Borderlands TPS_is1) (Version: 1.0.3u3 - 2K Games)
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center (HKLM-x32\...\WUCCCApp) (Version: 1.00.0000 - AMD)
Catalyst Control Center InstallProxy (x32 Version: 2014.0704.2133.36938 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2014.0704.2133.36938 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Standard (x32 Version: 2014.0704.2132.36938 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Traditional (x32 Version: 2014.0704.2132.36938 - Advanced Micro Devices, Inc.) Hidden
CCC Help Czech (x32 Version: 2014.0704.2132.36938 - Advanced Micro Devices, Inc.) Hidden
CCC Help Danish (x32 Version: 2014.0704.2132.36938 - Advanced Micro Devices, Inc.) Hidden
CCC Help Dutch (x32 Version: 2014.0704.2132.36938 - Advanced Micro Devices, Inc.) Hidden
CCC Help English (x32 Version: 2014.0704.2132.36938 - Advanced Micro Devices, Inc.) Hidden
CCC Help Finnish (x32 Version: 2014.0704.2132.36938 - Advanced Micro Devices, Inc.) Hidden
CCC Help French (x32 Version: 2014.0704.2132.36938 - Advanced Micro Devices, Inc.) Hidden
CCC Help German (x32 Version: 2014.0704.2132.36938 - Advanced Micro Devices, Inc.) Hidden
CCC Help Greek (x32 Version: 2014.0704.2132.36938 - Advanced Micro Devices, Inc.) Hidden
CCC Help Hungarian (x32 Version: 2014.0704.2132.36938 - Advanced Micro Devices, Inc.) Hidden
CCC Help Italian (x32 Version: 2014.0704.2132.36938 - Advanced Micro Devices, Inc.) Hidden
CCC Help Japanese (x32 Version: 2014.0704.2132.36938 - Advanced Micro Devices, Inc.) Hidden
CCC Help Korean (x32 Version: 2014.0704.2132.36938 - Advanced Micro Devices, Inc.) Hidden
CCC Help Norwegian (x32 Version: 2014.0704.2132.36938 - Advanced Micro Devices, Inc.) Hidden
CCC Help Polish (x32 Version: 2014.0704.2132.36938 - Advanced Micro Devices, Inc.) Hidden
CCC Help Portuguese (x32 Version: 2014.0704.2132.36938 - Advanced Micro Devices, Inc.) Hidden
CCC Help Russian (x32 Version: 2014.0704.2132.36938 - Advanced Micro Devices, Inc.) Hidden
CCC Help Spanish (x32 Version: 2014.0704.2132.36938 - Advanced Micro Devices, Inc.) Hidden
CCC Help Swedish (x32 Version: 2014.0704.2132.36938 - Advanced Micro Devices, Inc.) Hidden
CCC Help Thai (x32 Version: 2014.0704.2132.36938 - Advanced Micro Devices, Inc.) Hidden
CCC Help Turkish (x32 Version: 2014.0704.2132.36938 - Advanced Micro Devices, Inc.) Hidden
ccc-utility64 (Version: 2014.0704.2133.36938 - Advanced Micro Devices, Inc.) Hidden
CleanMem (HKLM-x32\...\CleanMem) (Version: v2.5.0 - PcWinTech.com)
Corsair Link (HKLM-x32\...\{658EFB3F-8606-4576-8FEC-B0CED48F1E68}) (Version: 2.7.5361 - Corsair)
Corsair Link™ USB Dongle (Driver Removal) (HKLM-x32\...\SIUSBXP&1B1C&1C00) (Version:  - Corsair Memory, Inc.)
Dark Souls Prepare to Die Edition (HKLM-x32\...\GFWL_{4E4D0FA1-F880-4CCB-999A-501000008200}) (Version: 1.0.0000.130 - NAMCO BANDAI Games Europe S.A.S.)
Dark Souls Prepare to Die Edition (x32 Version: 1.0.0000.130 - NAMCO BANDAI Games Europe S.A.S.) Hidden
Dark Souls Prepare To Die Edition version 5.1 (HKLM-x32\...\{B810D852-DFD6-DRKSPTD-89A5-CC4D47756DAF}_is1) (Version: 5.1 - Black_Box)
EverQuest II (2) (HKCU\...\SOE-EverQuest II (2)) (Version: 1.0.3.183 - Sony Online Entertainment)
EverQuest II (HKCU\...\SOE-EverQuest II) (Version:  - Sony Online Entertainment)
Evolve (HKLM\...\{670B1B49-9FD3-4827-9B41-471EFF580AA8}) (Version: 1.8.10 - Echobit, LLC)
Foxit Cloud (HKLM-x32\...\{41914D8B-9D6E-4764-A1F9-BC43FB6782C1}_is1) (Version: 2.3.25.1124 - Foxit Software Inc.)
Foxit Reader (HKLM-x32\...\Foxit Reader_is1) (Version: 7.0.6.1126 - Foxit Software Inc.)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 39.0.2171.95 - Google Inc.)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
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========================= Memory info: ===================================
 
Percentage of memory in use: 39%
Total physical RAM: 8149.9 MB
Available physical RAM: 4916.34 MB
Total Pagefile: 11605.9 MB
Available Pagefile: 6649.39 MB
Total Virtual: 4095.88 MB
Available Virtual: 3984.33 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:931 GB) (Free:854.49 GB) NTFS
2 Drive d: () (Fixed) (Total:0.34 GB) (Free:0.07 GB) NTFS
3 Drive f: () (Fixed) (Total:931.17 GB) (Free:553.29 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\TOWER_8
 
Administrator            Guest                    Jonathan                 
 
 
**** End of log ****


#6 zingo156

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Posted 15 January 2015 - 08:34 AM

What tool did you use to test the hard drives, even though SMART data does not show an issue, it does not always mean there isn't a problem. I would try MHDD and look for any slow sectors or bad blocks. MHDD is nice because it gives an active report of each sector on the right hand side. Since it seems your disks are slowing down or having issues this test should rule that out for certain (I will post it below in a new post).

 

That said, if both disks act the exact same way, I might start to think you have a sata controller issue. Are all of your chipset drivers installed? The most important there would be the AHCI driver, you should be able to get that from your main board manufacturer's website or on your motherboard supplied cd/dvd. You could also try switching sata mode in your bios to IDE or Compatibility. If it is already set to one of those change it to AHCI, just note that this may cause a BSOD on boot so write down the setting before changing it and then you can change it back if you get a BSOD. If it is already set to IDE/compatibility, you may have to install the AHCI driver before changing the setting to AHCI in bios.

 

Just out of curiosity are the games you play online? Choppy video, slow page loads, and slow games might all be related to internet speeds if the internet is required for those. Online video is often choppy if it is buffering.

 

You might also try a bootable version of linux (to get away from the hard drives for a moment) and try video online there, I generally use Mint: http://www.linuxmint.com/download.php Download it and burn it to a disc, then boot to the disc. Any of the versions should work but this is the newest full release:

Cinnamon 32-bit 64-bit An edition featuring the Cinnamon desktop Yes


Edited by zingo156, 15 January 2015 - 08:45 AM.

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#7 zingo156

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Posted 15 January 2015 - 08:37 AM

If both of your hard drives act the same and something does happen on this test for example slow sectors, you might want to pull the drives and test them in a different computer to verify that it is the disk and not the sata controller. If it is the disk, the same slow sectors should occur at the same area. You may need to run this test twice, once on each disk, I would start with your OS drive.

 

 

If a hard drive has a smart status warning or the drive is questionable this test may be of use NOTE this test does not work with AHCI or Raid sata operation. It must be done with IDE, ATA, or compatibility mode:

 

Before running this test it would be a good idea to backup any data that you cannot afford to lose. This test uses the hard drive at 100%. If the drive is failing or has problems it is possible for the drive to fail suddenly especially during heavy use as this test will do. It is unlikely but still I recommend backing files up to be safe. Here are the instructions to run the test:

 

The first step will be to burn MHDD to a disc as an image (cd preferably). MHDD Can be found here: http://hddguru.com/software/2005.10.02-MHDD/  Click the Last version of MHDD, CDROM iso-image download and burn this file directly to a disc.

 

TO CHANGE SATA OPERATION: (You may need to use your keyboard arrow keys and enter key if you can not click to change settings).

After burning the disc, restart the laptop and start tapping f2 or f1 or delete right away to get into the bios. There you should see System Configuration, expand that by clicking the + button (or using your arrow keys and enter key). In that list there should be something called Sata operation. (Sata Operation may also be by itself in that first screen list)

Click on sata operation and take note of the current setting to the right it will probably be set to AHCI it will need to be switched back to this after MHDD is done running. Select ATA, compatibility or ide mode and then click apply. Save and exit the bios, or if apply was the only option you can use Ctrl+Alt+Delete to restart.

COMMON BOOT MENU/BIOS keys: https://support.fixmestick.com/hc/en-us/articles/201577043-How-to-get-to-your-Boot-Menu-or-your-BIOS-settings

 

Now with the burned disc in the drive after a restart, start tapping (F12 Dell, Toshiba, Lenovo), (F9 HP), or (Esc HP, Samsung, Sony) on the keyboard (or change your boot options to boot to cd/dvd first). This will bring up the boot options menu. Select cd/dvd/cd-rw drive and hit enter.

If this worked correctly and booted to mhdd you should see a screen that says Microsoft windows 98 startup menu. You can let the timer run out or just hit enter on option (2 . Start computer without SCSI support).

 

Next you should see a new screen with numbers, most of these will not have any device listed behind them but one number should for example on my dell computer number 6 has WDC WD1600BEVT-75A23T0… and at the end a number in white which is the size of the drive.

Example: If your drive is a 500gb I would expect that number in white to be somewhere around 500,107,862,016 or close to. Find the correct drive to test then on the keyboard type the number in front of the drive (in my case it was 6) and then hit enter.

 

Now you should have a screen with MHDD> and a blinking cursor.

Next hit F4 on the keyboard 2 times and this will start scanning the hard drive.

You should be able to see the computer start scanning, each block represents 255 sectors (130560 bytes) on the hard drive. What we are looking for will show up on the right side of the screen.

There is a list on the right which shows numbers:

<3

<10

<50

<150ms

Etc…

 

Anything below the <150ms is a slow sector or a problem sector. Slow sectors <500 or >500 will slow down the computer. If there are a lot of these one after another (several 1000 or more) the drive should probably be replaced. Also if you have any at the end that were marked as UNC this means the drive has uncorrectable errors and the hard drive should probably be replaced.

Basically if you have any sectors that are below <150 (green) let me know and if possible the total number of them.

 

If all of the sectors were ok and fell within the range of:

<3

<10

<50

<150ms

Then the hard drive is ok, if there are only a few that are slow <500 or >500 the hard drive should be ok to use.

 

NOTE: that if there are many slow sectors one after another or you start having error after error the drive is in bad shape and I recommend ending the test. If you have already backed up your data, you can let it run but it may take days or even weeks to finish. To end the test hit the Esc key.

 

After you are done testing you will need to go back into the bios by restarting the computer and tapping F2, F1, Delete (or whatever key gets you into bios). Go back to Sata Operation and change it back to the default which probably was AHCI.

Then restart and the computer should boot again.

(If you are getting a blue screen and the computer restarts go back into the bios and confirm that Sata Operation is set to what it was before changing it to IDE, ATA, or compatibility).


Edited by zingo156, 15 January 2015 - 03:39 PM.

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#8 Noroxus

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Posted 15 January 2015 - 07:44 PM

What tool did you use to test the hard drives, even though SMART data does not show an issue, it does not always mean there isn't a problem. I would try MHDD and look for any slow sectors or bad blocks. MHDD is nice because it gives an active report of each sector on the right hand side. Since it seems your disks are slowing down or having issues this test should rule that out for certain (I will post it below in a new post).

 

That said, if both disks act the exact same way, I might start to think you have a sata controller issue. Are all of your chipset drivers installed? The most important there would be the AHCI driver, you should be able to get that from your main board manufacturer's website or on your motherboard supplied cd/dvd. You could also try switching sata mode in your bios to IDE or Compatibility. If it is already set to one of those change it to AHCI, just note that this may cause a BSOD on boot so write down the setting before changing it and then you can change it back if you get a BSOD. If it is already set to IDE/compatibility, you may have to install the AHCI driver before changing the setting to AHCI in bios.

 

Just out of curiosity are the games you play online? Choppy video, slow page loads, and slow games might all be related to internet speeds if the internet is required for those. Online video is often choppy if it is buffering.

 

You might also try a bootable version of linux (to get away from the hard drives for a moment) and try video online there, I generally use Mint: http://www.linuxmint.com/download.php Download it and burn it to a disc, then boot to the disc. Any of the versions should work but this is the newest full release:

Cinnamon 32-bit 64-bit An edition featuring the Cinnamon desktop Yes

I'll run some tests tonight. I used the Seagate tools, windows, and Ubuntu to scan the drives. I believe I also had a high response time in ubuntu when I ran it off a flash drive (3.0) but it has been awhile since I've done that. I'll try it with Mint. And I'll also try the suggested HDD tool. I've set my bios to AHCI, and I've tried IDE, received the same results. 

Yes, many of the games are online; but I mean slow to load levels. Which are loaded from the HDD. Video is online as well, but it isn't an internet issue, as the audio is fine, but the video itself can freeze (entire browser hangs). It's the same with slow opening new tabs. The best way to describe it would be dropping frames while at a low fps. If you're familiar with the new tab animation in Chrome, the new tab animation will stutter and freeze while opening at times. And just to bring up the google bar will take 30+ seconds. I currently have a 15MB/s down connection. Which is sufficient, but these problems also happened on a 30MB/s connection. 

 

I do have a question. I do not have an available computer to put my HDD into. But I do have a MBP that I could boot from the HDD through USB. Would this suffice as testing the hard drives? I know the connection, will of course be slower. But I have ran off USB before. Aka when my external drive was still...external. 


Edited by Noroxus, 15 January 2015 - 10:14 PM.


#9 Noroxus

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Posted 15 January 2015 - 11:42 PM

So the scan completed. Interestingly enough, MHDD did not see two hard drives. It saw my seagate drive as a 2 TB drive. The scan completed with 2 150ms sectors and 1 <500ms sector. No UNC etc. It did result in a warning though. "Warning: 319294170" I'm trying to find out what this means, but a quick google did not result in anything meaningful. Though, now that I think of it, that could be the sector, yes?






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