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programs missing from add/uninstall programs menu


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#1 Allybee

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Posted 14 January 2015 - 03:36 AM

Hi,today I went into my control panel to add/remove programs and I have only around 15 programs listed whereas I used to have loads,in the windows update section it also shows only two updates installed.

Does anyone know what caused this and how I can fix it?

thanks



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#2 Phantom010

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Posted 14 January 2015 - 07:35 AM

Have you recently used a registry cleaner (CCleaner, System Mechanic...)? That would be the kind of symptom you would expect from running such crapware.

 

 

Hopefully, the DisplayName values are the only ones missing in the registry, and the rest of the Uninstall keys are still intact.

Press the Windows key + R to open a Run box.

Type regedit

Press Enter.

Browse to:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall

Click the "+" sign to expand Uninstall.

Locate the missing programs in the subkeys under Uninstall.

One by one, look in the right pane and find DisplayName.

Double-click DisplayName and type the name of the program.

Next time you open "Programs and Features", the entry should be back, as long as there isn't more damage done to the registry keys.


If there is already a value for DisplayName and you still can't see the entry in "Programs and Features", please ensure that the value doesn't contain more than 63 characters, or the name will not display in "Programs and Features".



#3 Allybee

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Posted 14 January 2015 - 02:32 PM

hi,what happened was I deleted a couple of folders called TEMP from c drive as they were empty (could windows have been using these folders?)...however I also uninstalled a program at the same time from add/remove and got a box up with an error.

I also ran sfc scannow and it found errors that it couldn't repair.

TBH I'm just going to leave trying to sort it as I will be doing a fresh install hopefully in the next couple of weeks.

I need to replace my HD soon anyway as I had to repair my HD a few weeks back due to errors so it must be on it's way out.

When I get a new HD I'll do a fresh install of windows

before I go can you tell me do I have to have the new HD formatted and partitioned before I install it into the laptop?

thanks for trying to help.



#4 Phantom010

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Posted 14 January 2015 - 02:37 PM

You should never delete the Temp folders. Only delete their content.



#5 Allybee

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Posted 14 January 2015 - 02:42 PM

thanks



#6 hamluis

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Posted 14 January 2015 - 04:23 PM

Temp folders will reappear upon reboot, if deleted, when needed.

 

Some new hard drives must be initialized before they can be used...but I believe this is part of the install routine built into any genuine Windows install disk.  The formatting of the drive is also built into the install routine.  A new drive need only be properly connected in order to install Windows on it, normally.

 

Louis


Edited by hamluis, 14 January 2015 - 04:32 PM.


#7 Allybee

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Posted 14 January 2015 - 05:09 PM

Thank you hamlius.

hopefully it will be pretty straight forward then.



#8 hamluis

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Posted 14 January 2015 - 07:13 PM

If you experience any questionable situations, just post them in this forum and someone will attempt to provide order out of chaos :).

 

Louis



#9 zcomputerwiz

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Posted 14 January 2015 - 09:31 PM

Some garbage advertising software will do this when uninstalled.

Do you remember what you uninstalled?

Do you have a restore point prior to uninstalling the software?


Have you tried turning it off and on again?


#10 Allybee

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Posted 14 January 2015 - 09:40 PM

Hi,I think I uninstalled xilisoft video converter....I think I have my system restore switched off.

It doesn't matter really anyway as I am getting a new HD this week as my current one is corrupt.

thanks.






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