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Windows 7-IE 11 and Windows Update not running properly in normal mode

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#1 cyann874


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  • Local time:09:24 AM

Posted 13 January 2015 - 10:46 PM

Hello all! I am new here, and am hoping that someone can help. Since last Friday ( 9 Jan 15), IE11.0.15 has not been running properly. I am running a Windows 7 x64 system. I noticed this problem after a program I run to access my home server would not load certain plugins. At first, I thought that was where the problem lie, but after attempting to access sites on IE (amazon for example), it loads the page, but doesn't allow me to log in. It displays the normal message, but then stalls. Next I went to windows update, and noticed that no updates completed since that date. I then attempted to run it, and each time I did, it hung while searching for updates. I restarted the computer in safe mode, and noticed that IE functions properly there. Since that date, I have run numerous scanners in safe mode, and disabled installed protection in order to get accurate results. (scanners used: TDSSkiller, combofix, ESET scanner, Panda online scanner, AswMBR, blitzblank, emergency kit scanner, emisoft antimalware scanner, SAS, Malwarebytes, Kaspersky online scanner, rogue killer, JRT, and tweaking.com windows fix. All of the scans came back clean, with the exception of ESET, which said there were some toolbars one of which was related to conduit and some PUPS. I am perplexed because I spent the last two days scanning in safe mode, only to restart normally to encounter the same issue with IE and Windows update. I noticed while viewing scan results that there were numerous entries relating to IE that were locked and unchangable with a message stating that changes would violate some user agreement? Does anyone have any other suggestions? Thank you in advance!

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