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Can't Access Internet After Re-boot


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#1 screamerUSA

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Posted 22 June 2006 - 12:23 PM

Hi All,

I'm having a problem that I could really use some help with. Two days ago I started having a problem accessing the internet after re-booting my machine. My machine is virus free, I'm sure of that. I thought it was some software that I had installed eg. ProSecurity. I uninstalled all traces of it. Still I have this problem. After re-booting I need to manually re-start my router in order to connect to internet or send/receive mail. I can get an IP but can't ping anyone. In Event Viewer I have these msg's.

1)The IP address lease 192.1XX.XXX.X for the Network Card with network address 001XXXXXX151 has been denied by the DHCP server 192.XXX.XXX.X (The DHCP Server sent a DHCPNACK message).

2)Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 001XXXXXX151. The following error occurred:
The operation was canceled by the user. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.

3)The IPSEC Services service terminated with the following error:
An invalid argument was supplied.

I did a few searches and really couldn't find anything applicable. I's appreciate any help anyone can offer.

tia,

...screamer
Cisco 851 + DIR-655 as Firewall NOD32 2.70 MalwareDefender2.0.5
Life Savers - FD-ISR & ShadowProtect

XPS 600, Pentium D "950" 3.4Ghz, 2GB Ram, 1 TB Seagate Barracuda + 2 160GB Seagate HDD, Dual nVidia GeForce 7800GTX

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#2 Enthusiast

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Posted 22 June 2006 - 01:48 PM

Prosecurity may be what is responsible for interfering with your network connection.

Did you follow their uninstall directions exactly (and use their uninstaller - not add/remove programs)?

their uninstall directions:
Uninstall
If you decide to uninstall ProSecurity, please reboot with safemode, and then run the uninstall program.
The uninstall program can been found at Startup->Programs(All Programs)->ProSecurity->Uninstall ProSecurity.
After uninstalling, please reboot computer.

For now,
To start with, reboot your cable/dsl modem, router and the computer itself.
Shut everything off, disconnect the connections between them, reconnect everything and power the modem first, then the router, then boot the computer.

Hopefully, that will restore connectivity.

If it doesn't, use Windows System Restore to revert your system to a date before you installed ProSecurity.
Start>programs>accessories>system tools>system restore

Edited by Enthusiast, 22 June 2006 - 01:58 PM.


#3 screamerUSA

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Posted 22 June 2006 - 02:25 PM

I didn't uninstall ProSecurity correctly the first time :thumbsup: Then I remembered that a "safe un-install" was required. So... after a few error msgs. it was un-installed. I searched the registry and deleted any reference to ProSecurity also deleted PS_Rule.dat in sys32 and in progams folder. The reason I think it's ProSecurity is because all this happened immediatly after I un-installed it. After the initial re-boot.

Well I tried disconnecting everything and shutting all down. Then re-connected everything, booted up. Still had the problem,

Event viewer: The IPSEC Services service terminated with the following error:
An invalid argument was supplied.

A few seconds later I received a msg that google had mail. So it did connect. This has happended before in the past few days, It normally takes 5min's or so, when it -does connect.

I can't do a system re-store. I installed FD-ISR last night and turned off system re-store.

yeah, yeah, I know... real dumb!

Here's a copy of my IP Config /all

Before:

Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Stephen Creamer>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : OFFICE1
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-14-22-59-F1-51
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.2.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
Lease Obtained. . . . . . . . . . : Thursday, June 22, 2006 12:40:54 PM
Lease Expires . . . . . . . . . . : Monday, January 18, 2038 11:14:07 PM


C:\Documents and Settings\Stephen Creamer>

After:


Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Stephen Creamer>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : OFFICE1
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : BelkinPren

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : BelkinPren
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-14-22-59-F1-51
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.2.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DNS Servers . . . . . . . . . . . : 192.168.2.1
Lease Obtained. . . . . . . . . . : Thursday, June 22, 2006 12:40:54 PM
Lease Expires . . . . . . . . . . : Monday, January 18, 2038 11:14:07 PM


thanks!

...screamer
Cisco 851 + DIR-655 as Firewall NOD32 2.70 MalwareDefender2.0.5
Life Savers - FD-ISR & ShadowProtect

XPS 600, Pentium D "950" 3.4Ghz, 2GB Ram, 1 TB Seagate Barracuda + 2 160GB Seagate HDD, Dual nVidia GeForce 7800GTX




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