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Problem installing Adobe Flash


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4 replies to this topic

#1 Reena

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Posted 13 January 2015 - 10:36 AM

I complete surveys for two organisations and have been doing so for some years. Today I was told I did not have Adobe Flash installed. I duly went to the Adobe site and installed the programme, as I thought. I was told it had been installed. However I can see no sign of it in my "All Programmes", "Add or Remove", or "Search Programmes" sections, and I keep being told by my Survey that I do not have Adobe Flash installed.

 

I would welcome any help you can offer, and thank you in advance.

 

Reena (UK)



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#2 JohnC_21

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Posted 13 January 2015 - 10:41 AM

It sounds like a Scam. Go to Control Panel. Select Small or Large Icons instead of Category View. You should see a Flash Icon. This only applies to firefox or IE. If you have Chrome, flash is built into the browser.



#3 Phantom010

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Posted 13 January 2015 - 11:00 AM

After using the Flash Uninstaller to remove possible remnants, you might want to download the offline installer. Download the .exe for your specific browser. Firefox uses the plugin-based browser version, and there's one for Internet Explorer.

Edited by Phantom010, 13 January 2015 - 11:01 AM.


#4 Reena

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Posted 14 January 2015 - 11:53 AM

I decided to uninstall Adobe Flash ( which was there when I checked using the Large Icons category). The Task Manager did not "allow" me to upload any updates. I have reinstalled using the offline installer so MY THANKS to you for your helpful advice.



#5 Phantom010

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Posted 14 January 2015 - 12:22 PM

You're very welcome!






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