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Chipset Drivers Missing


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10 replies to this topic

#1 wholemilk

wholemilk

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Posted 13 January 2015 - 04:07 AM

My computer has recently become very slow, so I was working my way through the "Slow Computer?" thread suggestions when I discovered my SM Bus Controller says the driver is not installed. Is this strange considering I have not re-installed Windows 7, and can I safely install my chipsets without my installation disk(I do not have it)? Also, would this be causing my computer to become slow when plugged into the internet or should I begin to suspect malware?



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#2 OldPhil

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Posted 13 January 2015 - 01:33 PM

Apparently quite common here is some stuff I pulled up.  https://www.google.com/search?q=SM+Bus+Controller&ie=utf-8&oe=utf-8


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#3 dc3

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Posted 13 January 2015 - 04:04 PM

Please post the make and model of this computer.

 

Please download and install Speccy to provide us with information about your computer.  When  FileHippo opens, click on Download latest version in the upper right pane.
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
 

Please download MiniToolBox, save it to your desktop and run it.
 
Checkmark the following checkboxes:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#4 wholemilk

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Posted 13 January 2015 - 11:58 PM

Thank you both for your replies.

My make and model is a Dell Inspiron N7110

 

Here is a link to Speccy: http://speccy.piriform.com/results/fGx6CzYk0VXacNesiIQguBa

 

Here are the MiniToolbox results:

MiniToolBox by Farbar  Version: 30-11-2014
Ran by Faythe (administrator) on 14-01-2015 at 14:00:14
Running from "C:\Users\Faythe\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (01/14/2015 01:17:41 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (01/13/2015 10:33:53 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest2" on line C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.
Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
 
Error: (01/13/2015 06:26:59 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 3027
 
Error: (01/13/2015 06:26:59 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 3027
 
Error: (01/13/2015 06:26:59 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (01/13/2015 06:26:58 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2028
 
Error: (01/13/2015 06:26:58 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 2028
 
Error: (01/13/2015 06:26:58 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (01/13/2015 06:26:57 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 999
 
Error: (01/13/2015 06:26:57 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 999
 
 
System errors:
=============
Error: (01/14/2015 00:31:26 AM) (Source: DCOM) (User: )
Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}
 
Error: (01/12/2015 09:55:02 PM) (Source: Service Control Manager) (User: )
Description: The Windows Update service did not shut down properly after receiving a preshutdown control.
 
Error: (01/09/2015 04:53:17 PM) (Source: DCOM) (User: )
Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}
 
Error: (01/08/2015 06:07:18 PM) (Source: DCOM) (User: )
Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}
 
Error: (01/08/2015 08:54:37 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
 
Error: (01/08/2015 08:54:07 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SENS service.
 
Error: (01/08/2015 08:53:37 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
 
Error: (01/08/2015 08:53:07 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Schedule service.
 
Error: (01/08/2015 08:52:36 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
 
Error: (01/08/2015 08:52:06 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
 
 
Microsoft Office Sessions:
=========================
 
CodeIntegrity Errors:
===================================
  Date: 2014-12-06 07:47:15.373
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\usbaapl64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2014-12-06 07:47:15.343
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\usbaapl64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2014-12-06 07:46:30.331
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\usbaapl64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2014-12-06 07:46:30.287
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\usbaapl64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2014-12-06 07:45:49.112
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\usbaapl64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2014-12-06 07:45:49.081
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\usbaapl64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
 
 
=========================== Installed Programs ============================
7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
Accidental Damage Services Agreement (HKLM-x32\...\{EF85FEF4-EB92-4075-A6D2-5F519BB30A2C}) (Version: 2.0.0 - Dell Inc.)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 3.6.0.5970 - Adobe Systems Incorporated)
Adobe AIR (x32 Version: 3.6.0.5970 - Adobe Systems Incorporated) Hidden
Adobe Download Assistant (HKLM-x32\...\com.adobe.downloadassistant.AdobeDownloadAssistant) (Version: 1.2.5 - Adobe Systems Incorporated)
Adobe Download Assistant (x32 Version: 1.2.5 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.246 - Adobe Systems Incorporated)
Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.246 - Adobe Systems Incorporated)
Adobe Reader X (10.1.13) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AA1000000001}) (Version: 10.1.13 - Adobe Systems Incorporated)
Adobe Refresh Manager (x32 Version: 1.8.0 - Adobe Systems Incorporated) Hidden
Adobe Shockwave Player 12.0 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.0.2.122 - Adobe Systems, Inc.)
Anki (HKLM-x32\...\Anki) (Version:  - )
Apple Application Support (HKLM-x32\...\{83CAF0DE-8D3B-4C37-A631-2B8F16EC3031}) (Version: 3.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{BDD99690-3541-4619-9D2A-3CDDB3E15F9E}) (Version: 8.0.5.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Audacity 2.0.4 (HKLM-x32\...\Audacity_is1) (Version: 2.0.4 - Audacity Team)
Bastion (HKLM-x32\...\Steam App 107100) (Version:  - Supergiant Games)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Braid (HKLM-x32\...\Steam App 26800) (Version:  - Number None)
Brothers - A Tale of Two Sons (HKLM-x32\...\Steam App 225080) (Version:  - Starbreeze Studios AB)
Brütal Legend (HKLM-x32\...\Steam App 225260) (Version:  - Double Fine Productions)
Bully: Scholarship Edition (HKLM-x32\...\Steam App 12200) (Version:  - Rockstar New England)
CCleaner (HKLM\...\CCleaner) (Version: 5.01 - Piriform)
CDisplay 1.8 (HKLM-x32\...\CDisplay_is1) (Version:  - dvd8n)
Child of Light (HKLM-x32\...\Steam App 256290) (Version:  - Ubisoft Montréal)
Closure (HKLM-x32\...\Steam App 72000) (Version:  - Eyebrow Interactive)
Contrast (HKLM-x32\...\Steam App 224460) (Version:  - Compulsion Games)
Costume Quest (HKLM-x32\...\Steam App 115100) (Version:  - Double Fine Productions)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Dell Edoc Viewer (HKLM\...\{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}) (Version: 1.0.0 - Dell Inc)
Dell Touchpad (HKLM\...\{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}) (Version: 7.1209.101.204 - ALPS ELECTRIC CO., LTD.)
DivX Setup (HKLM-x32\...\DivX Setup) (Version: 2.6.1.84 - DivX, LLC)
Dust: An Elysian Tail (HKLM-x32\...\Steam App 236090) (Version:  - Humble Hearts LLC)
f.lux (HKCU\...\Flux) (Version:  - )
Five Nights at Freddy's (HKLM-x32\...\Steam App 319510) (Version:  - Scott Cawthon)
Google Chrome (HKCU\...\Google Chrome) (Version: 39.0.2171.95 - Google Inc.)
HP Deskjet 3050 J610 series Basic Device Software (HKLM\...\{6457BD83-98CF-4267-93D7-F173FF3E7C25}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)
HP Deskjet 3050 J610 series Help (HKLM-x32\...\{F7632A9B-661E-4FD9-B1A4-3B86BC99847F}) (Version: 140.0.63.63 - Hewlett Packard)
HP Deskjet 3520 series Basic Device Software (HKLM\...\{A0A03B53-927D-4454-A456-CB0A72A4912F}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)
HP Deskjet 3520 series Help (HKLM-x32\...\{C13E1F46-84FE-4D3B-8581-0F2F624C7EEC}) (Version: 27.0.0 - Hewlett Packard)
HP Deskjet 3520 series Product Improvement Study (HKLM\...\{14ABDFC2-491B-4AF0-8134-CC5596D0EF57}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)
HP Deskjet 3520 series Setup Guide (HKLM-x32\...\{AEEDCEB7-00B8-4BE1-B492-AB04803D5F1E}) (Version: 27.0.0 - Hewlett Packard)
HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.7702 - HP)
HP Update (HKLM-x32\...\{6F1C00D2-25C2-4CBA-8126-AE9A6E2E9CD5}) (Version: 5.003.003.001 - Hewlett-Packard)
Intel PROSet Wireless (Version:  - ) Hidden
Intel PROSet Wireless (x32 Version:  - ) Hidden
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2455 - Intel Corporation)
Intel® PROSet/Wireless WiFi Software (HKLM\...\{D61E4101-9E15-4D0E-ABD1-1ABD36B43330}) (Version: 14.03.0000 - Intel Corporation)
Iron Brigade (HKLM-x32\...\Steam App 115120) (Version:  - Double Fine Productions)
iTunes (HKLM\...\{2ABBBD91-91E5-4AD7-929A-FE15D1DC0576}) (Version: 12.0.1.26 - Apple Inc.)
Java 7 Update 11 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86417011FF}) (Version: 7.0.110 - Oracle)
Java 7 Update 71 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217071FF}) (Version: 7.0.710 - Oracle)
Java Auto Updater (x32 Version: 2.1.71.14 - Oracle, Inc.) Hidden
Java™ 6 Update 38 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83216038FF}) (Version: 6.0.380 - Oracle)
JDownloader 0.9 (HKLM-x32\...\5513-1208-7298-9440) (Version: 0.9 - AppWork GmbH)
LAME v3.99.3 (for Windows) (HKLM-x32\...\LAME_is1) (Version:  - )
Left 4 Dead 2 (HKLM-x32\...\Steam App 550) (Version:  - Valve)
LINE (HKLM-x32\...\LINE) (Version: 3.9.0.172 - LINE Corporation)
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
McAfee Security Scan Plus (HKLM\...\McAfee Security Scan) (Version: 3.8.150.1 - McAfee, Inc.)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office Excel MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Home and Student 2007 (HKLM-x32\...\HOMESTUDENTR) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Home and Student 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Security Client (Version: 4.6.0305.0 - Microsoft Corporation) Hidden
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.6.305.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SkyDrive (HKCU\...\SkyDriveSetup.exe) (Version: 16.4.6013.0910 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30411 (HKLM-x32\...\{5DA8F6CD-C70E-39D8-8430-3D9808D6BD17}) (Version: 9.0.30411 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005 (HKLM-x32\...\{7f51bdb9-ee21-49ee-94d6-90afc321780e}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 (Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 (Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft XNA Framework Redistributable 4.0 Refresh (HKLM-x32\...\{D69C8EDE-BBC5-436B-8E0E-C5A6D311CF4F}) (Version: 4.0.30901.0 - Microsoft Corporation)
Microsoft_VC80_CRT_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC90_CRT_x86 (x32 Version: 1.00.0000 - Adobe) Hidden
Movie Maker (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Mozilla Firefox 31.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 31.0 (x86 en-US)) (Version: 31.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 29.0.1 - Mozilla)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT110 (x32 Version: 16.4.1108.0727 - Microsoft) Hidden
MSVCRT110_amd64 (Version: 16.4.1109.0912 - Microsoft) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Nihilumbra (HKLM-x32\...\Steam App 252670) (Version:  - Beautifun Games)
Papers, Please (HKLM-x32\...\Steam App 239030) (Version:  - 3909)
Papo & Yo (HKLM-x32\...\Steam App 227080) (Version:  - Minority Media Inc.)
PCSX2 - Playstation 2 Emulator (HKLM-x32\...\pcsx2-r5350) (Version:  - )
Photo Gallery (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Psychonauts (HKLM-x32\...\Steam App 3830) (Version:  - Double Fine Productions)
QuickPar 0.9 (HKLM-x32\...\QuickPar) (Version: 0.9 - Peter B. Clements)
Quickset64 (HKLM\...\{87CF757E-C1F1-4D22-865C-00C6950B5258}) (Version: 11.0.15 - Dell Inc.)
QuickTime 7 (HKLM-x32\...\{111EE7DF-FC45-40C7-98A7-753AC46B12FB}) (Version: 7.75.80.95 - Apple Inc.)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.34.1130.2010 - Realtek)
Recuva (HKLM\...\Recuva) (Version: 1.43 - Piriform)
Renesas Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\InstallShield_{5442DAB8-7177-49E1-8B22-09A049EA5996}) (Version: 2.1.27.0 - Renesas Electronics Corporation)
Renesas Electronics USB 3.0 Host Controller Driver (x32 Version: 2.1.27.0 - Renesas Electronics Corporation) Hidden
Road Not Taken (HKLM-x32\...\Steam App 293740) (Version:  - Spry Fox LLC)
Skype™ 7.0 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.0.102 - Skype Technologies S.A.)
Speccy (HKLM\...\Speccy) (Version: 1.25 - Piriform)
Stacking (HKLM-x32\...\Steam App 115110) (Version:  - Double Fine Productions)
Steam (HKLM-x32\...\{048298C9-A4D3-490B-9FF9-AB023A9238F3}) (Version: 1.0.0.0 - Valve Corporation)
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Team Fortress 2 (HKLM-x32\...\Steam App 440) (Version:  - Valve)
The Walking Dead: Season Two (HKLM-x32\...\Steam App 261030) (Version:  - Telltale Games)
The Wolf Among Us (HKLM-x32\...\Steam App 250320) (Version:  - Telltale Games)
To the Moon (HKLM-x32\...\Steam App 206440) (Version:  - Freebird Games)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for Microsoft Office 2007 Help for Common Features (KB963673) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AB365889-0395-4FAD-B702-CA5985D53D42}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{A024FC7B-77DE-45DE-A058-1C049A17BFB3}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-002A-0000-1000-0000000FF1CE}_HOMESTUDENTR_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{E9A82945-BA29-4EE8-8F2A-2F49545E9CF2}) (Version:  - Microsoft)
Update for Microsoft Office Excel 2007 Help (KB963678) (HKLM-x32\...\{90120000-0016-0409-0000-0000000FF1CE}_HOMESTUDENTR_{199DF7B6-169C-448C-B511-1054101BE9C9}) (Version:  - Microsoft)
Update for Microsoft Office OneNote 2007 Help (KB963670) (HKLM-x32\...\{90120000-00A1-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2744EF05-38E1-4D5D-B333-E021EDAEA245}) (Version:  - Microsoft)
Update for Microsoft Office PowerPoint 2007 (KB2597972) 32-Bit Edition (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{7B9D2746-D03B-442B-A691-90B748E316B4}) (Version:  - Microsoft)
Update for Microsoft Office Powerpoint 2007 Help (KB963669) (HKLM-x32\...\{90120000-0018-0409-0000-0000000FF1CE}_HOMESTUDENTR_{397B1D4F-ED7B-4ACA-A637-43B670843876}) (Version:  - Microsoft)
Update for Microsoft Office Script Editor Help (KB963671) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{CD11C6A2-FFC6-4271-8EAB-79C3582F505C}) (Version:  - Microsoft)
Update for Microsoft Office Word 2007 Help (KB963665) (HKLM-x32\...\{90120000-001B-0409-0000-0000000FF1CE}_HOMESTUDENTR_{80E762AA-C921-4839-9D7D-DB62A72C0726}) (Version:  - Microsoft)
Uplay (HKLM-x32\...\Uplay) (Version: 4.3 - Ubisoft)
VC80CRTRedist - 8.0.50727.6195 (x32 Version: 1.2.0 - DivX, Inc) Hidden
Virtual Router Plus (HKLM-x32\...\{0AEE4D51-3657-4F40-A689-533429CAEE0C}) (Version: 2.5.0 - Runxia Electronics)
VLC media player 2.0.3 (HKLM-x32\...\VLC media player) (Version: 2.0.3 - VideoLAN)
VVVVVV (HKLM-x32\...\Steam App 70300) (Version:  - Terry Cavanagh)
Windows Live Communications Platform (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3508.0205 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4311.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Zeno Clash (HKLM-x32\...\Steam App 22200) (Version:  - ACE Team)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 93%
Total physical RAM: 1499.61 MB
Available physical RAM: 95.82 MB
Total Pagefile: 3367.22 MB
Available Pagefile: 1387.92 MB
Total Virtual: 4095.88 MB
Available Virtual: 3977.45 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:686.81 GB) (Free:452.13 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\FAYTHE-PC
 
Administrator            Faythe                   Guest                    
 
========================= Minidump Files ==================================
 
No minidump file found
 
 
**** End of log ****

Edited by wholemilk, 14 January 2015 - 12:01 AM.


#5 jhayz

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Posted 14 January 2015 - 01:24 AM

Did you install the chipset driver already? http://www.dell.com/support/home/us/en/19/product-support/product/inspiron-17r-n7110/drivers


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#6 wholemilk

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Posted 14 January 2015 - 04:43 AM

Thank you for the link. I have not re-installed the chipset drivers yet because a Dell popup was saying something about how if I installed drivers in the wrong order I might need to re-install Windows and I do not have my Windows 7 disk.



#7 SEANIA

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Posted 14 January 2015 - 08:37 AM

I do not have my Windows 7 disk.

Worth checking the support page for a copy of its W7 recovery/reinstall disc to download. Sometimes manufactures also have the disc available for order. Usually costs something like 15$ plus shipping for them to send you a new coppy.


99% of the time, I edit for type-o's and grammar. I'll note it if that's not the case. 

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#8 dc3

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Posted 14 January 2015 - 10:32 AM

@SEANIA

 

wholemilk does not need the installation disk to install a new chipset driver.  The link which jhazy provided can be used to download the driver from Dell.

 

Even if wholemilk did need the installation disc, he wouldn't need to purchase one.  You can legally download a ISO image of your version of Windows 7 and burn it to a disc to create a bootable installation disc.

 

 
 
 
 
 
 
 
Windows 7 Ultimate x64 SP1 
 

Notice:  This applies only to Windows 7 and Windows 8, earlier versions do not have this.
 
1.  Place a blank CD or DVD in the tray of your optical drive and close the tray.
 
2.  After you have downloaded the ISO image you want to burn right click on the Start orb, then choose Windows Explorer.
 
3.  When Explorer opens click on Downloads in the left pane.  Scroll down till you find the ISO file you want and double click on it.  Click on Burn Disk Image.
 
4.  In the image below you will see Disk burner:, this should be set to the optical drive you want to use.  Click on Verify disc after burning if you want to Windows to verity the disc image after burn.  Click on burn.
 
burndiskimage1_zpsb502b181.png
 
5.  In the image below you can see that the green progress bar, when the image is finished burning the bar will be filled.
 
burndiskimage2_zps17a9d6ff.png
 
6.  After the image has been created click on Close
 
I hope this helps. :thumbup2:

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#9 dc3

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Posted 14 January 2015 - 10:39 AM

Thank you for the link. I have not re-installed the chipset drivers yet because a Dell popup was saying something about how if I installed drivers in the wrong order I might need to re-install Windows and I do not have my Windows 7 disk.

If you need the installation order for the drivers you can find instructions at Dell Support.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#10 wholemilk

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Posted 15 January 2015 - 01:45 AM

Thank you everyone! I will try to install my chipsets and if that doesn't fix the problem I'll wipe and re-install thanks to the .iso.

I really appreciate your help.



#11 jhayz

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Posted 18 January 2015 - 08:13 PM

Ok, do let us know of the results. :thumbup2:


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