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Windows XP machine with a Vista upgrade disk

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#1 pops1


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Posted 12 January 2015 - 10:45 PM

I purchased this computer just before Vista was available but also bought it with a Vista upgrade disk whic was sent to me when it was available.  After seeing the problems with Vista I did not install it for several years.  When support for XP was stopped I installed it and it worked fine.  My son had the machine and was having some problems with it.  I went out and cleaned it for him.  There was quite a few Windows updates that he had not run, so I proceeded to install them.  After installation it started giving a me a compatability message for one of the drivers and disabeled it.  I need some help addressing this problem.


Dell E520 with XP originally

driver:  Sonic Solutions DLA

publisher - Sonic Solutions


updates causing problem - net framework 1.1 service pack security update

                                            Windows Vista service pack 1 (KB936330)



These two updates will not install.


This is not the machine I am writing on now.

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#2 JohnC_21


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Posted 13 January 2015 - 10:04 AM

See this kb from Roxio. If you have any of the software mentioned, you need to apply a patch depending on which version of Vista you have 32bit or 64bit. If you used an upgrade disk then you most likely have Vista 32bit but you can check it. Right click Computer > Properties.

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