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Cannot Display this Video Mode

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#1 Cactus John

Cactus John

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Posted 12 January 2015 - 05:11 PM

I just received my HP Pc back from BB Geek Squad after having them replace the HDD due to failure under warranty.

I have a windows 7 disk, and i put it into the computer and start it up,  it gets to the point where you see the Windows logo and the green bar filling that it is starting windows.  THEN POW   I get an error that the monitor can not display the video mode:   this is all fine and dandy  except i do not have windows even install yet, so how is it outputting something too high for the monitor to handle?


I can not use safe mode or low resolution mode because i don't have a copy of windows yet on the PC, and i can not get to the screen to do any formatting or install because of this error.   The monitor works fine with my older XP machine, and works fine in BIOS and boot up, but will not show anything once windows "kicks in"

Any tips?

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#2 JohnC_21


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Posted 12 January 2015 - 05:42 PM

It's possible the install disk has a video driver problem. Go here and download the version you have and burn the iso file.


If this is a desktop with a separate monitor try resetting the monitor using it's menu. Some monitors will reset when holding down the power button. Check your monitor manual.

#3 paul88ks


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Posted 12 January 2015 - 07:37 PM

What is the make and model of your monitor?

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