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dell windows 8


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#1 trevorcork

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Posted 12 January 2015 - 06:03 AM

dell windows 8 keeps displayin this message anyone know whjats wrong and how to fix it,i have attached pic of error

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#2 dc3

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Posted 12 January 2015 - 12:19 PM

Please download and install Speccy to provide us with information about your computer.  When  FileHippo opens, click on Download latest version in the upper right pane.
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
 
 

Please download MiniToolBox, save it to your desktop and run it.
 
Checkmark the following checkboxes:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.
 

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 dc3

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Posted 15 January 2015 - 10:01 AM

In Windows 8/8.1 there is a much simpler way to run sfc /scannow.

 

Press the Windows key windowskey_zps092d5c75.png and the X key at the same time.

 

A menu will open with the choice Command Prompt (Amin), click on this.  This will open the Elevated Command Prompt, it will look similar to the image below.  

 

elevatedcommandpromptw7_zpseba8c499.png

 

Type in sfc /scannow, then press Enter.  Please notice the space between sfc and /scannow.

 

When the scan is finished please post the log of this scan.
 
To find sfc /scannow log, reopen the Elevated Command Prompt using the Windows key windowskey_zps092d5c75.png and the X key method outlined in the instructions above. 
 
When the Elevated Command Prompt opens copy and paste the following in the Command Prompt, then press Enter.  
 
findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt
 
This will place a new icon on the desktop titled sfcdetails.  Click on this to open the log, copy it and paste it in your topic.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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