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Fresh 8.1 install "We couldn't find any drives..."


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#1 dahyippur

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Posted 11 January 2015 - 08:25 PM

Hey guys, I'm trying to install Windows 8.1 core x64 onto an Acer e1-510p laptop with a new ssd and setup can't find the drive. I tried loading the chipset drivers from acer on a usb and setup still doesn't recognize it. The weird thing is I have a modified 8.1 pro x64 disk laying around (not sure who put it together) which finds the ssd and installs with no problems! I only have a key for core edition so I've been stuck here for a while. I can only guess the pro cd has some extra drivers mixed into it and would like to add them to my core image.



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#2 Eric Bennett

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Posted 12 January 2015 - 09:37 AM

Have you tried loading the drivers for your hard disk? 

 

I may be able to help you with this issue if you can obtain the hard disk model number. It doesn't appear on Acer's website, but often times, it is the culprit.

 

Best of luck,

 

Eric Bennett

(ebthepcguy)


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#3 dahyippur

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Posted 12 January 2015 - 11:37 AM

It's a crucial m500 with the latest firmware mu5 I believe

#4 JohnC_21

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Posted 12 January 2015 - 11:58 AM

I looked at the chipset driver that is on the Acer site and I don't think those will work for a clean install. You need to get the one here. Unzip f6flpy-x64.zip and put the files on the root of the USB flash drive. See if that works. I don't know what chipset the laptop has. If the f6flpy-x64.zip does not work, then it may be necessary to get an earlier IRST driver.

 

Edit: Make sure your BIOS is set to AHCI mode.


Edited by JohnC_21, 12 January 2015 - 11:59 AM.


#5 dahyippur

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Posted 12 January 2015 - 01:30 PM

Thank you I'll try this around 6 when I get home

#6 dahyippur

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Posted 12 January 2015 - 07:21 PM

I tried all the irst drivers I could get through intel's website, 7 total, and nothing is compatible



#7 JohnC_21

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Posted 12 January 2015 - 08:36 PM

It would help to determine what the chipset is but that is difficulit without an OS. If you can get a live linux disk to boot you can use the terminal command

 

lshw

 

to get the chipset. Puppy linux also has a hardware info program.

 

another option. Look on your Windows 8.1 pro disk in the /sources directory. You should have a Ei.cfg file. You can create an iso of the Pro disk and edit the Ei.cfg file to make the iso any version you want as all versions are on the disk and the Ei.cfg file tells which one to install. I am hoping there is a driver on your pro disk that is not on the core disk which will detect the ssd.

 

You would change the Ei.cfg file to

 

[EditionID]
Core
[Channel]
Retail
[VL]
0

 

See this guide. Do not bother editing the PID txt file.

 

You can also edit the Ei.cfg file to show all versions available at boot.



#8 dahyippur

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Posted 12 January 2015 - 11:23 PM

I'm afraid to use the pro cd because I don't know who made it! My ultimate goal here is to make an unstoppable windows xp/vista/7/8 repair/reinstall drive and as you can see I'm off to a great start lol. I managed to grab some info through tahrpup though!


Devices
*******

PCI Devices
-----------

-PCI Devices-
Host bridge		    : Intel Corporation ValleyView SSA-CUnit (rev 0c)
VGA compatible controller   : Intel Corporation ValleyView Gen7 (rev 0c) (prog-if 00 [VGA controller])
SATA controller		    : Intel Corporation ValleyView 6-Port SATA AHCI Controller (rev 0c) (prog-if 01 [AHCI 1.0])
USB controller		    : Intel Corporation ValleyView USB xHCI Host Controller (rev 0c) (prog-if 30 [XHCI])
Encryption controller	    : Intel Corporation ValleyView SEC (rev 0c)
Audio device		    : Intel Corporation ValleyView High Definition Audio Controller (rev 0c)
PCI bridge		    : Intel Corporation ValleyView PCI Express Root Port (rev 0c) (prog-if 00 [Normal decode])
PCI bridge		    : Intel Corporation ValleyView PCI Express Root Port (rev 0c) (prog-if 00 [Normal decode])
ISA bridge		    : Intel Corporation ValleyView Power Control Unit (rev 0c)
SMBus		            : Intel Corporation ValleyView SMBus Controller (rev 0c)

Storage
-------

-SCSI Disks-
ATA Crucial_CT240M50
MATbleepA DVD-RAM UJ8D2Q
Staples

DMI
---

-BIOS-
Date		: 04/07/2014
Vendor		: Acer (www.acer.com)
Version		: V2.11
-Board-
Name		: E1-510P
Vendor		: Acer (www.acer.com)

Edited by dahyippur, 13 January 2015 - 12:06 AM.


#9 JohnC_21

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Posted 13 January 2015 - 08:33 AM

I was expecting more detail than that. I am wondering if the chipset is so new that your tahrpup could not pick it out.

 

Did you use lshw or the hardware info program on tahrpup? lshw should have picked out the chipset. In the below image you can see the chipset under the bridge category.  Has this SSD driver been formatted? If you have tahrpup, use GParted to create a GPT partition table on the drive and format it. The install disk may be able to pick up a formatted drive.

 

I was thinking the core install disk may have a bad driver. You can download 8.1 from Microsoft here and see if it picks up the SSD.

 

I found a review on the laptop and CPUz lists the chipset as baytrail. Intel changed the name from Baytrail to Soc (System on Chip) but I can't find and Mass Storage Drivers referencing that chipset.

 

Here is a person with a Crucial SSD who could not get Windows to detect it. I wonder what was added to that Pro disk you have.

 

kzQtI.png


Edited by JohnC_21, 13 January 2015 - 09:49 AM.


#10 dahyippur

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Posted 13 January 2015 - 05:54 PM

I see alot of people are having trouble with the m500! I've tried many versions of 8 with every imaginable combination of bios settings. Still, this modded pro cd works through uefi with secureboot or any other setting and its atleast a few years old haha. Maybe I should just install that and find out what drivers it picked. Does this have the info you are looking for? I'm not too familiar with linux



▶—— PCI DEVICES (lspci) ——◀

Host bridge
• Intel Corporation ValleyView SSA-CUnit
• VendorID=8086  DeviceID=0f00  Rev=0c

VGA compatible controller
• Intel Corporation ValleyView Gen7
• VendorID=8086  DeviceID=0f31  Rev=0c
• Kernel Driver=i915

SATA controller
• Intel Corporation ValleyView 6-Port SATA AHCI Controller
• VendorID=8086  DeviceID=0f23  Rev=0c
• Kernel Driver=ahci

USB controller
• Intel Corporation ValleyView USB xHCI Host Controller
• VendorID=8086  DeviceID=0f35  Rev=0c
• Kernel Driver=xhci_hcd

Encryption controller
• Intel Corporation ValleyView SEC
• VendorID=8086  DeviceID=0f18  Rev=0c

Audio device
• Intel Corporation ValleyView High Definition Audio Controller
• VendorID=8086  DeviceID=0f04  Rev=0c
• Kernel Driver=snd_hda_intel

PCI bridge
• Intel Corporation ValleyView PCI Express Root Port
• VendorID=8086  DeviceID=0f48  Rev=0c
• Kernel Driver=pcieport

PCI bridge
• Intel Corporation ValleyView PCI Express Root Port
• VendorID=8086  DeviceID=0f4a  Rev=0c
• Kernel Driver=pcieport

ISA bridge
• Intel Corporation ValleyView Power Control Unit
• VendorID=8086  DeviceID=0f1c  Rev=0c

SMBus
• Intel Corporation ValleyView SMBus Controller
• VendorID=8086  DeviceID=0f12  Rev=0c

Unassigned class
• Realtek Semiconductor Co., Ltd. Device
• VendorID=10ec  DeviceID=5289  Rev=01
• Kernel Driver=rtsx_pci

Ethernet controller
• Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
• VendorID=10ec  DeviceID=8168  Rev=0a
• Kernel Driver=r8169

Network controller
• Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter
• VendorID=168c  DeviceID=0036  Rev=01
• Kernel Driver=ath9k




▶—— PCI DEVICES (lspci -v) ——◀

00:00.0 Host bridge: Intel Corporation ValleyView SSA-CUnit (rev 0c)
	Subsystem: Acer Incorporated [ALI] Device 0845
	Flags: bus master, fast device select, latency 0

00:02.0 VGA compatible controller: Intel Corporation ValleyView Gen7 (rev 0c) (prog-if 00 [VGA controller])
	Subsystem: Acer Incorporated [ALI] Device 0845
	Flags: bus master, fast device select, latency 0
	Interrupt Request (IRQ): 105
	Memory at 90000000 (32-bit, non-prefetchable) [size=4M]
	Memory at 80000000 (32-bit, prefetchable) [size=256M]
	I/O ports at 2050 [size=8]
	Expansion ROM at <unassigned> [disabled]
	Capabilities: [d0] Power Management version 2
	Capabilities: [90] MSI: Enable+ Count=1/1 Maskable- 64bit-
	Capabilities: [b0] Vendor Specific Information: Len=07 <?>
	Kernel driver in use: i915

00:13.0 SATA controller: Intel Corporation ValleyView 6-Port SATA AHCI Controller (rev 0c) (prog-if 01 [AHCI 1.0])
	Subsystem: Acer Incorporated [ALI] Device 0845
	Flags: bus master, 66MHz, medium device select, latency 0
	Interrupt Request (IRQ): 103
	I/O ports at 2048 [size=8]
	I/O ports at 205c [size=4]
	I/O ports at 2040 [size=8]
	I/O ports at 2058 [size=4]
	I/O ports at 2020 [size=32]
	Memory at 90914000 (32-bit, non-prefetchable) [size=2K]
	Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
	Capabilities: [70] Power Management version 3
	Capabilities: [a8] SATA HBA v1.0
	Kernel driver in use: ahci

00:14.0 USB controller: Intel Corporation ValleyView USB xHCI Host Controller (rev 0c) (prog-if 30 [XHCI])
	Subsystem: Acer Incorporated [ALI] Device 0845
	Flags: bus master, medium device select, latency 0
	Interrupt Request (IRQ): 104
	Memory at 90900000 (64-bit, non-prefetchable) [size=64K]
	Capabilities: [70] Power Management version 2
	Capabilities: [80] MSI: Enable+ Count=1/8 Maskable- 64bit+
	Kernel driver in use: xhci_hcd

00:1a.0 Encryption controller: Intel Corporation ValleyView SEC (rev 0c)
	Subsystem: Acer Incorporated [ALI] Device 0845
	Flags: bus master, fast device select, latency 0
	Interrupt Request (IRQ): 11
	Memory at 90800000 (32-bit, non-prefetchable) [size=1M]
	Memory at 90700000 (32-bit, non-prefetchable) [size=1M]
	Capabilities: [80] Power Management version 3
	Capabilities: [a0] MSI: Enable- Count=1/1 Maskable- 64bit-

00:1b.0 Audio device: Intel Corporation ValleyView High Definition Audio Controller (rev 0c)
	Subsystem: Acer Incorporated [ALI] Device 0845
	Flags: bus master, fast device select, latency 0
	Interrupt Request (IRQ): 108
	Memory at 90910000 (64-bit, non-prefetchable) [size=16K]
	Capabilities: [50] Power Management version 2
	Capabilities: [60] MSI: Enable+ Count=1/1 Maskable- 64bit+
	Kernel driver in use: snd_hda_intel

00:1c.0 PCI bridge: Intel Corporation ValleyView PCI Express Root Port (rev 0c) (prog-if 00 [Normal decode])
	Flags: bus master, fast device select, latency 0
	Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
	I/O behind bridge: 00001000-00001fff
	Memory behind bridge: 90600000-906fffff
	Prefetchable memory behind bridge: 0000000090400000-00000000904fffff
	Capabilities: [40] Express Root Port (Slot+), MSI 00
	Capabilities: [80] MSI: Enable- Count=1/1 Maskable- 64bit-
	Capabilities: [90] Subsystem: Acer Incorporated [ALI] Device 0845
	Capabilities: [a0] Power Management version 3
	Kernel driver in use: pcieport

00:1c.1 PCI bridge: Intel Corporation ValleyView PCI Express Root Port (rev 0c) (prog-if 00 [Normal decode])
	Flags: bus master, fast device select, latency 0
	Bus: primary=00, secondary=02, subordinate=02, sec-latency=0
	I/O behind bridge: 00003000-00003fff
	Memory behind bridge: 90500000-905fffff
	Capabilities: [40] Express Root Port (Slot+), MSI 00
	Capabilities: [80] MSI: Enable- Count=1/1 Maskable- 64bit-
	Capabilities: [90] Subsystem: Acer Incorporated [ALI] Device 0845
	Capabilities: [a0] Power Management version 3
	Kernel driver in use: pcieport

00:1f.0 ISA bridge: Intel Corporation ValleyView Power Control Unit (rev 0c)
	Subsystem: Acer Incorporated [ALI] Device 0845
	Flags: bus master, medium device select, latency 0
	Capabilities: [e0] Vendor Specific Information: Len=0c <?>

00:1f.3 SMBus: Intel Corporation ValleyView SMBus Controller (rev 0c)
	Subsystem: Acer Incorporated [ALI] Device 0845
	Flags: medium device select
	Interrupt Request (IRQ): 18
	Memory at 90916000 (32-bit, non-prefetchable) [size=32]
	I/O ports at 2000 [size=32]
	Capabilities: [50] Power Management version 3

01:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. Device 5289 (rev 01)
	Subsystem: Realtek Semiconductor Co., Ltd. Device 5289
	Flags: bus master, fast device select, latency 0
	Interrupt Request (IRQ): 107
	Memory at 90600000 (32-bit, non-prefetchable) [size=64K]
	Capabilities: [40] Power Management version 3
	Capabilities: [50] MSI: Enable+ Count=1/1 Maskable- 64bit+
	Capabilities: [70] Express Endpoint, MSI 00
	Capabilities: [b0] MSI-X: Enable- Count=1 Masked-
	Capabilities: [d0] Vital Product Data
	Capabilities: [100] Advanced Error Reporting
	Capabilities: [140] Virtual Channel
	Capabilities: [160] Device Serial Number 00-00-00-00-00-00-00-00
	Kernel driver in use: rtsx_pci

01:00.2 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 0a)
	Subsystem: Acer Incorporated [ALI] Device 0845
	Flags: bus master, fast device select, latency 0
	Interrupt Request (IRQ): 106
	I/O ports at 1000 [size=256]
	Memory at 90610000 (64-bit, non-prefetchable) [size=4K]
	Memory at 90400000 (64-bit, prefetchable) [size=16K]
	Capabilities: [40] Power Management version 3
	Capabilities: [50] MSI: Enable+ Count=1/1 Maskable- 64bit+
	Capabilities: [70] Express Endpoint, MSI 01
	Capabilities: [b0] MSI-X: Enable- Count=4 Masked-
	Capabilities: [d0] Vital Product Data
	Capabilities: [100] Advanced Error Reporting
	Capabilities: [160] Device Serial Number 01-00-00-00-68-4c-e0-00
	Kernel driver in use: r8169

02:00.0 Network controller: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter (rev 01)
	Subsystem: Lite-On Communications Inc Device 0642
	Flags: bus master, fast device select, latency 0
	Interrupt Request (IRQ): 17
	Memory at 90500000 (64-bit, non-prefetchable) [size=512K]
	Expansion ROM at 90580000 [disabled] [size=64K]
	Capabilities: [40] Power Management version 2
	Capabilities: [50] MSI: Enable- Count=1/4 Maskable+ 64bit+
	Capabilities: [70] Express Endpoint, MSI 00
	Capabilities: [100] Advanced Error Reporting
	Capabilities: [140] Virtual Channel
	Capabilities: [160] Device Serial Number 00-00-00-00-00-00-00-00
	Kernel driver in use: ath9k

Edited by dahyippur, 13 January 2015 - 06:01 PM.


#11 JohnC_21

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Posted 13 January 2015 - 06:32 PM

The Host bridge referenced at PCIdatabase.com is Intel® Pentium®/Celeron® processor N-/J- series SoC Transaction Router

 

The PCI bridge is  Intel® Pentium®/Celeron® processor N-/J- series PCI Express Root Port

 

I never have heard of this type of chipset before. I am more familiar with the chip designation in the image I posted. It's kind of funny tahrpup picked up the SSD drive. I even went to the crucial site and the E1-510P is supposed to be compatible. I am going to take another look at the chipset driver on Acers site. Maybe something can be stripped out of it for the USB driver install.



#12 JohnC_21

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Posted 13 January 2015 - 06:44 PM

Okay I found something. In that chipset driver download there is a readme file readme_1006.txt  . Go to section 8H. INSTALLING THE Windows* 8 INF FILES PRIOR * TO OS INSTALLATION

 

It is really drawn out. I have never come across something like this before. Seems way too complicated compared to unzipping 4 files from the intel site. I will still see if I can find anything on intel's site regarding this particular chipset.

 

Edit: I did some investigating. The computer uses a M3520 which is a Baytrail M according to Wiki According to intel the processor does not support IRST so none of those drivers will  work.

 

Outside of that readme file, I think your best shot is to preformat the SSD either with GParted creating a GPT partition table and then see if the drive is detected. The bootable version of Partition Wizard also works. You have to initialize GPT with Partition Wizard first.


Edited by JohnC_21, 13 January 2015 - 07:29 PM.





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