I downloaded the Trovi malware yesterday and ever since then I am experiencing redirects to ad sites when browsing using firefox. I am using windows 8.1, firefox 34.0.5. The problem only shows once or twice in a row every dozen or so times I click a link, does not seem to depend on where I am going though. I tried all of the following steps listed in this link I found regarding deleting Browser redirect viruses, but I am still experiencing the problem. http://malwaretips.com/blogs/remove-browser-redirect-virus/. The programs listed did quarantine or remove a number of files, but apparently didn't catch everything.
I have also noticed slower start up times, where the windows login screen will appear but will not respond to keyboard or mouse input for several seconds. Also, I noticed that when my machine goes into sleep mode and I try to start it back up, it does not respond to keyboard or mouse input, and I am forced to press the power button to shut it down, then restart the machine entirely. Don't know if that is related.
I tried to run DDS found on your site, but apparently it only works for windows 7 and earlier, and I could not find a windows 8 version on the site. When I try to run the windows 7 version the program terminates with a pop up message saying "dds was not meant to run in compatibility mode". Do you know of a safe alternative to getting the logs you need? I did find some links online but not sure if I should trust those.
I understand that this process will take at least a week or so, especially since I don't have the logs right now. Can you advise if it is safe to do my banking online or use online merchants such as amazon?