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Devices & Printers will not populate


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#1 simrick

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Posted 11 January 2015 - 05:49 PM

Hi.

I have a Win 8 (not 8.1) 32-bit installation and I can not get the devices and printers box to populate. The green bar across the top just keeps running. At times I can stop it, after a while, and I might see "2 devices" noted at the bottom, but nothing in the window. When it tries to populate, explorer.exe uses up to 99% of my CPU. I've run sfc /scannow a few times, always getting "Windows resource Protection did not find any integrity violations". I even booted into safe mode, and it still won't populate. I've read a few posts on the web that said to enable bluetooth, which I did, even though I don't have any BT devices, but that made no difference.

 

I just don't know what else to do. In order to access my printers, I have to go into Print Management. All my printers show there, and, of the ones I've tried, they still work - I can print to them from any program.

 

TIA for any help.



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#2 simrick

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Posted 19 January 2015 - 09:10 PM

Anyone? Please?



#3 ramsforever

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Posted 19 January 2015 - 09:16 PM

Go to Services and make sure Print Spooler is started



#4 simrick

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Posted 19 January 2015 - 10:16 PM

Go to Services and make sure Print Spooler is started

 

Thank you. Yes Print Spooler is running. Stopped and started - made no difference.



#5 simrick

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Posted 13 March 2015 - 01:12 AM

Well, this is driving me nuts, so I am hoping someone will have some more ideas for me. Here's what I have done so far:

 

MBAM

MBAR

ESET online scan

AdwCleaner

sfc /scannow

msconfig - hide all MS and disable the rest

boot into safe mode

 

Nothing works!

 

One other thing I have noticed - when in MSWord 2013, if I change the font, or the size of the font, the program will lag, and then I get a "not responding" and then it finally kicks back in and works. Not sure if this is related or not. I did do a repair on Office, which caused me to have to activate the Office software again (not happy about that MS!).

 

I just don't know what else to do.  


Edited by simrick, 13 March 2015 - 01:13 AM.


#6 gduryee

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Posted 18 April 2015 - 02:07 PM

I am having the same problem.  Devices and Printers takes forever to find anything.  If I wait longenough it will come up with a list which includes a bunch of media devices along with the real list of devices.  Device manager also runs slow but is much faster than Devices and Printers.  The network printer seems to work ok but I can't get to the print control page. 

 

I too have run anti-virus and malware detection software with no detections.  The PC seems to be running properly otherwise. 






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