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HP Pavilion reboots randomly


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#1 mal1234.1

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Posted 11 January 2015 - 05:13 PM

I have a client with a HP pavilion a6100y  who I upgrade to win7 pro N from vista systems started rebooting randomly clients staed he was not having this problem before, so I replaced HDD power supply cmos battery and sata cable create another win7 pro N dvd clean install ran sfc scan and turn off automatic restart in control panel and the machine still randomly reboots any suggestion on where look next can't find new bios for this machine 2GB mem 1.6 GHZ cpu 250 GB HDD


Mod Edit:moved from Intros to Win 7 ~~ boopme

Edited by boopme, 11 January 2015 - 05:15 PM.


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#2 zcomputerwiz

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Posted 11 January 2015 - 05:23 PM

Run memtest overnight, see what happens.


Have you tried turning it off and on again?


#3 paul88ks

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Posted 12 January 2015 - 12:36 AM

That's very odd- I will be following this thread to see the results. The only thing i can think of is the CPU fan. Are you sure it is working properly/ but if that were the case the computer would just shut down---????



#4 dc3

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Posted 12 January 2015 - 12:02 PM

Please download and install Speccy to provide us with information about your computer.  When  FileHippo opens, click on Download latest version in the upper right pane.
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
 

Please download MiniToolBox, save it to your desktop and run it.
 
Checkmark the following checkboxes:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.
 

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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