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DVD device driver missing


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#1 SmileyTHFK

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Posted 11 January 2015 - 02:45 PM

So, my father-in-law gave my son one of his old laptops, but the DVD driver was corrupt or something. I don't remember exactly what that error message was, because I figured I'd just uninstall the driver and reinstall it and that would be that. After all, how hard could it be to find a driver and install it, right? Apparently, it's impossible for the computerly uninclined...

 

Anyway, I'm looking for the driver for HL-DT-ST DVDRAM GT32N ATA Device. And, of course, since I uninstalled the driver, I get this error message; Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39).



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#2 zcomputerwiz

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Posted 11 January 2015 - 03:27 PM

Try these steps from Microsoft CD DVD not recognized and let us know if it fixed the problem.


Have you tried turning it off and on again?


#3 SmileyTHFK

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Posted 11 January 2015 - 06:17 PM

Try these steps from Microsoft CD DVD not recognized and let us know if it fixed the problem.

Resolution 1: Clicked Configure a device, got message "There is a problem with the driver for CD-ROM Drive. Reinstalling the driver might fix this problem." Clicked Apply this fix. Troubleshooting completed. Result: CD-ROM Drive has a driver problem - Not Fixed

Resolution 2: Microsoft Fix it, issues found "Your CD/DVD class filter was not recognized"

Resolution 3: Followed the steps for regedit but did not see UpperFilters or LowerFilters in the right pane.

Resolution 4: IT'S FIXED!!! Thank you!



#4 zcomputerwiz

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Posted 14 January 2015 - 10:49 PM

Excellent! Thanks for coming back with the results  :thumbup2:


Have you tried turning it off and on again?





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