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Savernet virus, help please!


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#1 skyracer500

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Posted 10 January 2015 - 10:39 PM

I have tried cloud system booster, malwarebytes, spybot, hitmanpro and avg... I can't get rid of this virus! I've removed the extensions from google chrome and deleted the obvious viruses on control panel, but savernet was not there.. someone help? :(

Edit: Topic moved from Windows 7 to the more appropriate forum.~ Animal

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#2 buddy215

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Posted 11 January 2015 - 09:30 AM

Welcome to BC !

 

First, uninstall Spybot as it is not very useful and may interfere with other scans. Uninstall Cloud System Booster, too.

 

Use CCleaner to remove Temporary files, program caches, cookies, logs, etc. Use the Default settings. No need to use the

Registry Cleaning Tool...risky. Pay close attention while installing and UNcheck offers of toolbars....especially Google.

After install, open CCleaner and run by clicking on the Run Cleaner button in the bottom right corner.

CCleaner - PC Optimization and Cleaning - Free Download

 

Open CCleaner and click on Tools. Choose Uninstall. On that page you will see a list of programs installed on your computer.

At the bottom right you will see a button when clicked will allow you to Copy and Paste that list into your next post. Please do that.

 

  • download AdwCleaner by Xplode and save to your Desktop.
  • Double-click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • After reviewing the log, click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.

Download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.

Hold down Control and click on this link to open ESET OnlineScan in a new window. (Eset can take more than an hour to run so plan accordingly)

  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
  • Scan potentially unwanted applications
  • Scan for potentially unsafe applications
  • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE:Sometimes if ESET finds no infections it will not create a log.

Edited by buddy215, 11 January 2015 - 06:49 PM.

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#3 RobertHD

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Posted 11 January 2015 - 09:18 PM

Spybot is the most unefficient AV out there i hate it


Robert James Crawley Klopp


#4 skyracer500

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Posted 11 January 2015 - 10:39 PM

I actually found one of your older posts after a bit of searching, buddy :) I got it resolved. Thank you so much!



#5 RobertHD

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Posted 11 January 2015 - 11:27 PM

was that me or somone else?


Robert James Crawley Klopp





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