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Posted 10 January 2015 - 08:17 PM

went to event log and see 11,800 entries (10/7/2013 to present) on the warning  VSS 12348

In layman's terms what does this mean 

what exactly is the volume shadow copy purpose


could this be the reason for periodic slow down and freezing that occurs.


how does this get corrected?






Edited by MKDALS, 11 January 2015 - 12:34 PM.

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#2 hamluis



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Posted 13 January 2015 - 11:18 AM

Volume Shadow Copy Service - http://technet.microsoft.com/en-us/library/ee923636(v=ws.10).aspx


How To Troubleshoot




My take on VSS errrors is that they can indicate a hard drive problem, so that's what I check for other indications of same.



Edited by hamluis, 13 January 2015 - 11:20 AM.

#3 dc3


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Posted 13 January 2015 - 03:03 PM

This could be a Service which has stopped running, or a dependency of the Service.


In this case the Service is the Volume Shadow Copy, also know as VSS.


Click on the Start orb, they type service in the Search programs and file box.


Service will appear in the results above the search box, right click on it and choose Run as administrator.


When services opens scroll down to Volume Shadow Copy and double click on it.


Under Service status you will see Start and then Stop.  If the Start option is grayed out this means that the Service is running.


If the Service is running, click on the Dependency tab.


You will see an image similar to the one below.




Under [/b]This service depends of the following system components:[/b] you will see Remote Procedure CALl (PRC).


Find this in the Services and make sure it is running.


If either of these is not running change the startup to Manual, then click on Start. 

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