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Fresh Vista SP2 install hanging on Bitdefender scan


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28 replies to this topic

#1 Matt36

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Posted 10 January 2015 - 03:45 PM

Fresh Vista SP2 install hanging on Bitdefender Internet Security 2015 scan, computer also hanging at random requiring a hard reset every time.



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#2 InadequateInfirmity

InadequateInfirmity

    I Gots Me A Certified Edumication


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Posted 18 January 2015 - 07:54 AM

Hello sorry for the wait, if this is a fresh install you most likely are not infected, but we will check anyway.

 

 

Step 1: Minitoolbox.
 
Please download MINITOOLBOX and run it.



Checkmark following boxes:


Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and post the result.
 
Step 2: Junkware Removal Tool.
 
Please download Junkware Removal Tool and save it on your desktop.

  • Shut down your anti-virus, anti-spyware, and firewall software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log is saved to your desktop and will automatically open.
  • Please post the JRT log.

Step 3: Adware Cleaner.
 
Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

Step 4: Adware Removal Tool.
 
Download Adware removal tool to your desktop, right click the icon and select Run as Administrator.

LOr0Gd7.png

Hit Ok.

sYFsqHx.png

Hit next make sure to leave all items checked, for removal.

8NcZjGc.png


The Program will close all open programs to complete the removal, so save any work and hit OK. Then hit OK after the removal process is complete,  then OK again to finish up. Post log generated by tool.
 
Step 5: Malwarebytes AntiRootkit
 
 
Download Malwarebytes Anti-Rootkit to your desktop.
  • Double-click the icon to start the tool.
  • It will ask you where to extract make sure it is on the desktop.
  • Malwarebytes Anti-Rootkit needs to be run from an account with admin rights.
  • Click next to continue.
  • Then Click Update
  • Once the update is Finished select Next then Scan.
  • If no malware has been found, at the end of scan select Exit
  • If an infection was found, make sure to select all items and click Cleanup.
  • Reboot your machine.
  • Open the MBAR folder and paste the content of the following into your next reply:
  • mbar-log-{date} (xx-xx-xx).txt
  • system-log.txt

[/*]

Step 6: Security Check Log.
 
Download Security Check from here or here and save it to your Desktop.
  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document

 
Step 7: Report
 
Tell me how the machine is performing, and if you need help performing any steps. Also post all requested logs.



#3 Matt36

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Posted 18 January 2015 - 08:31 AM

sorry for being a dumbass but how do I attach the log files? I can't see the appropriate button anywhere above?



#4 Matt36

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Posted 18 January 2015 - 08:35 AM

MiniToolBox by Farbar  Version: 30-11-2014
Ran by HAL (administrator) on 18-01-2015 at 13:17:27
Running from "C:\Users\HAL\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\B4WS65MB"
Microsoft® Windows Vista™ Home Premium  Service Pack 2 (X86)
Boot Mode: Network
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================

::1             localhost

127.0.0.1       localhost

========================= IP Configuration: ================================

802.11 n/g/b Wireless LAN USB Adapter = Wireless Network Connection (Disconnected)
Intel® 82562V 10/100 Network Connection = Local Area Connection (Connected)

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
add route prefix=0.0.0.0/0 interface="Local Area Connection" nexthop=192.168.1.1
add address name="Local Area Connection" address=192.168.1.10

popd
# End of IPv4 configuration

 

Windows IP Configuration

   Host Name . . . . . . . . . . . . : HAL-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Intel® 82562V 10/100 Network Connection
   Physical Address. . . . . . . . . : 00-24-21-11-7D-D4
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::cd9d:dd82:c2db:b42%10(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.10(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 251667489
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-3F-6E-6E-00-24-21-11-7D-D4
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : isatap.{C6942D3C-905B-41DE-9324-A9FE0DDD4D95}
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 02-00-54-55-4E-01
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  unknown
Address:  192.168.1.1

Name:    google.com
Addresses:  2a00:1450:400b:c02::65
   64.15.115.30
   64.15.115.34
   64.15.115.40
   64.15.115.50
   64.15.115.25
   64.15.115.54
   64.15.115.35
   64.15.115.49
   64.15.115.24
   64.15.115.39
   64.15.115.20
   64.15.115.29
   64.15.115.55
   64.15.115.44
   64.15.115.59
   64.15.115.45

 

Pinging google.com [64.15.115.45] with 32 bytes of data:

Reply from 64.15.115.45: bytes=32 time=18ms TTL=57

Reply from 64.15.115.45: bytes=32 time=13ms TTL=57

 

Ping statistics for 64.15.115.45:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 13ms, Maximum = 18ms, Average = 15ms

Server:  unknown
Address:  192.168.1.1

Name:    yahoo.com
Addresses:  98.139.183.24
   206.190.36.45
   98.138.253.109

 

Pinging yahoo.com [206.190.36.45] with 32 bytes of data:

Reply from 206.190.36.45: bytes=32 time=181ms TTL=48

Reply from 206.190.36.45: bytes=32 time=181ms TTL=48

 

Ping statistics for 206.190.36.45:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 181ms, Maximum = 181ms, Average = 181ms

 

Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

 

Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
 10 ...00 24 21 11 7d d4 ...... Intel® 82562V 10/100 Network Connection
  1 ........................... Software Loopback Interface 1
 11 ...00 00 00 00 00 00 00 e0  isatap.{C6942D3C-905B-41DE-9324-A9FE0DDD4D95}
 12 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1     192.168.1.10    276
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link      192.168.1.10    276
     192.168.1.10  255.255.255.255         On-link      192.168.1.10    276
    192.168.1.255  255.255.255.255         On-link      192.168.1.10    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.1.10    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.1.10    276
===========================================================================
Persistent Routes:
  Network Address          Netmask  Gateway Address  Metric
          0.0.0.0          0.0.0.0      192.168.1.1  Default
===========================================================================

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 10    276 fe80::/64                On-link
 10    276 fe80::cd9d:dd82:c2db:b42/128
                                    On-link
  1    306 ff00::/8                 On-link
 10    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\system32\NLAapi.dll [48640] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog5 06 C:\Windows\system32\winrnr.dll [19968] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/18/2015 00:53:53 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/18/2015 00:52:33 PM) (Source: EventSystem) (User: )
Description: d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp458007043c

Error: (01/18/2015 00:43:19 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/18/2015 00:16:18 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/18/2015 00:06:12 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/18/2015 11:52:19 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/18/2015 11:43:19 AM) (Source: Application Error) (User: )
Description: Faulting application iexplore.exe, version 9.0.8112.16599, time stamp 0x5473964b, faulting module IEFRAME.dll, version 9.0.8112.16599, time stamp 0x547396ec, exception code 0xc0000005, fault offset 0x001a8290,
process id 0xe54, application start time 0xiexplore.exe0.

Error: (01/18/2015 11:43:16 AM) (Source: Application Error) (User: )
Description: Faulting application iexplore.exe, version 9.0.8112.16599, time stamp 0x5473964b, faulting module IEFRAME.dll, version 9.0.8112.16599, time stamp 0x547396ec, exception code 0xc0000005, fault offset 0x001a8290,
process id 0xfe8, application start time 0xiexplore.exe0.

Error: (01/18/2015 11:40:03 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/18/2015 11:26:35 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

System errors:
=============
Error: (01/18/2015 00:53:54 PM) (Source: Service Control Manager) (User: )
Description: avc3
bdselfpr
gzflt
spldr
trufos
Wanarpv6

Error: (01/18/2015 00:53:54 PM) (Source: Service Control Manager) (User: )
Description: Computer BrowserServer%%1068

Error: (01/18/2015 00:52:36 PM) (Source: DCOM) (User: )
Description: 1084WSearch{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

Error: (01/18/2015 00:52:36 PM) (Source: DCOM) (User: )
Description: 1084WSearch{9E175B6D-F52A-11D8-B9A5-505054503030}

Error: (01/18/2015 00:52:34 PM) (Source: DCOM) (User: )
Description: 1068fdPHost{145B4335-FE2A-4927-A040-7C35AD3180EF}

Error: (01/18/2015 00:52:33 PM) (Source: DCOM) (User: )
Description: 1084EventSystem{1BE1F766-5536-11D1-B726-00C04FB926AF}

Error: (01/18/2015 00:52:27 PM) (Source: DCOM) (User: )
Description: 1084ShellHWDetection{DD522ACC-F821-461A-A407-50B198B896DC}

Error: (01/18/2015 00:52:18 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 12:49:37 on 18/01/2015 was unexpected.

Error: (01/18/2015 00:42:37 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 12:31:45 on 18/01/2015 was unexpected.

Error: (01/18/2015 00:14:45 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 12:12:42 on 18/01/2015 was unexpected.

Microsoft Office Sessions:
=========================
Error: (01/18/2015 00:53:53 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/18/2015 00:52:33 PM) (Source: EventSystem)(User: )
Description: d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp458007043c

Error: (01/18/2015 00:43:19 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/18/2015 00:16:18 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/18/2015 00:06:12 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/18/2015 11:52:19 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/18/2015 11:43:19 AM) (Source: Application Error)(User: )
Description: iexplore.exe9.0.8112.165995473964bIEFRAME.dll9.0.8112.16599547396ecc0000005001a8290e5401d03313c76201fc

Error: (01/18/2015 11:43:16 AM) (Source: Application Error)(User: )
Description: iexplore.exe9.0.8112.165995473964bIEFRAME.dll9.0.8112.16599547396ecc0000005001a8290fe801d033139a2a2efc

Error: (01/18/2015 11:40:03 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/18/2015 11:26:35 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

CodeIntegrity Errors:
===================================
  Date: 2015-01-08 18:50:00.954
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.

  Date: 2015-01-08 18:50:00.907
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.

  Date: 2015-01-08 18:50:00.860
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.

  Date: 2015-01-08 18:50:00.813
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.

  Date: 2015-01-08 18:50:00.720
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.

 

=========================== Installed Programs ============================
µTorrent (HKCU\...\uTorrent) (Version: 3.4.2.37951 - BitTorrent Inc.)
7-Zip 9.20 (HKLM\...\7-Zip) (Version:  - )
Bitdefender Internet Security 2015 (HKLM\...\Bitdefender) (Version: 18.20.0.1429 - Bitdefender)
CPUID CPU-Z 1.71.1 (HKLM\...\CPUID CPU-Z_is1) (Version:  - )
EPSON Scan (HKLM\...\EPSON Scanner) (Version:  - )
EPSON SX210 Series Printer Uninstall (HKLM\...\EPSON SX210 Series) (Version:  - SEIKO EPSON Corporation)
HD Tune 2.55 (HKLM\...\HD Tune_is1) (Version:  - EFD Software)
K-Lite Codec Pack 10.9.5 Standard (HKLM\...\KLiteCodecPack_is1) (Version: 10.9.5 - )
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft .NET Framework 4.5.2 (Version: 4.5.51209 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 (Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 (Version: 12.0.21005 - Microsoft Corporation) Hidden
NVIDIA Drivers (HKLM\...\NVIDIA Drivers) (Version:  - )
PDFlite 2.0.0.0 (HKLM\...\PDFlite) (Version: 2.0.0.0 - Amnis Technology Ltd)
Puran File Recovery 1.2 (HKLM\...\Puran File Recovery_is1) (Version:  - Puran Software)
Quick Crypto 4.1 (HKLM\...\Quick Crypto_is1) (Version:  - Cybernescence Limited)
Speccy (HKLM\...\Speccy) (Version: 1.27 - Piriform)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (HKLM\...\{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}.KB963707) (Version: 1 - Microsoft Corporation)

========================= Devices: ================================

Name:
Description:
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

Name: 802.11 n/g/b Wireless LAN USB Adapter
Description: 802.11 n/g/b Wireless LAN USB Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: AzureWave Technologies, Inc.
Service: netr28u
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

========================= Memory info: ===================================

Percentage of memory in use: 32%
Total physical RAM: 2045.45 MB
Available physical RAM: 1388.58 MB
Total Pagefile: 4329.91 MB
Available Pagefile: 3809.56 MB
Total Virtual: 2047.88 MB
Available Virtual: 1965.68 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:931.51 GB) (Free:900.12 GB) NTFS

========================= Users: ========================================

User accounts for \\HAL-PC

Administrator            Guest                    HAL                     

**** End of log ****



#5 InadequateInfirmity

InadequateInfirmity

    I Gots Me A Certified Edumication


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Posted 18 January 2015 - 08:46 AM

sorry for being a dumbass but how do I attach the log files? I can't see the appropriate button anywhere above?

 

Copy and paste is just fine, and the preferred method.



#6 Matt36

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Posted 18 January 2015 - 11:15 AM

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.4.1 (12.28.2014:1)
OS: Windows Vista ™ Home Premium x86
Ran by HAL on 18/01/2015 at 14:54:12.17
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

 

~~~ Registry Values

 

~~~ Registry Keys

 

~~~ Files

 

~~~ Folders

 

~~~ Event Viewer Logs were cleared

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 18/01/2015 at 14:56:01.88
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



#7 Matt36

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Posted 18 January 2015 - 11:17 AM

The closest thing I can find to adwcleaner[S1].txt is this

 

# AdwCleaner v4.108 - Report created 18/01/2015 at 15:20:07
# Updated 17/01/2015 by Xplode
# Database : 2015-01-13.2 [Live]
# Operating System : Windows Vista ™ Home Premium Service Pack 2 (32 bits)
# Username : HAL - HAL-PC
# Running from : C:\Users\HAL\Desktop\adwcleaner_4.108.exe
# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

***** [ Scheduled Tasks ] *****

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{0EEDB912-C5FA-486F-8334-57288578C627}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{0EEDB912-C5FA-486F-8334-57288578C627}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{0EEDB912-C5FA-486F-8334-57288578C627}

***** [ Browsers ] *****

-\\ Internet Explorer v9.0.8112.16599

*************************

AdwCleaner[R0].txt - [1016 octets] - [18/01/2015 15:09:18]
AdwCleaner[R1].txt - [1076 octets] - [18/01/2015 15:14:31]
AdwCleaner[S0].txt - [1005 octets] - [18/01/2015 15:20:07]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [1065 octets] ##########



#8 Matt36

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Posted 18 January 2015 - 11:22 AM

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

Adware Removal Tool v3.9
Time: 2015_01_18_15_26_02
OS: Windows 7 - 32 Bit
Account Name: HAL
U0L0S14

\\\\\\\\\\\\\\\\\\\\\\\ Repair Logs \\\\\\\\\\\\\\\\\\\\\\

Deleted - File - C:\Users\HAL\Appdata\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\1HITP6SU\RS200QuattroVid_02[1].jpg
Deleted - File - C:\Users\HAL\Appdata\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\6S52P8FL\RS200QuattroVid_02[1].jpg
Deleted - File - C:\Users\HAL\Appdata\Roaming\Microsoft\Windows\Cookies\YQVO69N0.txt
Deleted - RegistryValueData - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{2A0F3D1B-0909-4FF4-B272-609CCE6054E7}:dllname
Deleted - RegistryValueData - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{2A0F3D1B-0909-4FF4-B272-609CCE6054E7}:masterclsid
Deleted - RegistryValueData - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{2EECD738-5844-4A99-B4B6-146BF802613B}:dllname
Deleted - RegistryValueData - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{472734EA-242A-422B-ADF8-83D1E48CC825}:dllname
Deleted - RegistryValueData - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{97F2FF5B-260C-4CCF-834A-2DDA4E29E39E}:dllname
Deleted - RegistryValueData - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{98889811-442D-49DD-99D7-DC866BE87DBC}:dllname
Deleted - RegistryKey - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility:{2A0F3D1B-0909-4FF4-B272-609CCE6054E7}
Deleted - RegistryKey - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility:{2EECD738-5844-4A99-B4B6-146BF802613B}
Deleted - RegistryKey - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility:{472734EA-242A-422B-ADF8-83D1E48CC825}
Deleted - RegistryKey - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility:{97F2FF5B-260C-4CCF-834A-2DDA4E29E39E}
Deleted - RegistryKey - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility:{98889811-442D-49DD-99D7-DC866BE87DBC}

\\ Finished


* * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

Adware Removal Tool v3.9
Time: 2015_01_18_15_26_02
OS: Windows 7 - 32 Bit
OS FulName:  Microsoft® Windows Vista™ Home Premium  - 32 Bit
OS System: Microsoft Windows NT 6.0.6002 Service Pack 2 - 32 Bit
Account Name: HAL
U0L0S14

\\\\\\\\\\\\\\\\\\\\\\\ Scan Logs \\\\\\\\\\\\\\\\\\\\\\

Found - File - C:\Users\HAL\Appdata\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\1HITP6SU\RS200QuattroVid_02[1].jpg
Found - File - C:\Users\HAL\Appdata\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\6S52P8FL\RS200QuattroVid_02[1].jpg
Found - File - C:\Users\HAL\Appdata\Roaming\Microsoft\Windows\Cookies\YQVO69N0.txt
Found - RegistryKey - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility : {2A0F3D1B-0909-4FF4-B272-609CCE6054E7}
Found - RegistryKey - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility : {2EECD738-5844-4A99-B4B6-146BF802613B}
Found - RegistryKey - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility : {472734EA-242A-422B-ADF8-83D1E48CC825}
Found - RegistryKey - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility : {97F2FF5B-260C-4CCF-834A-2DDA4E29E39E}
Found - RegistryKey - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility : {98889811-442D-49DD-99D7-DC866BE87DBC}
Found - Registry-Value-Data - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{2A0F3D1B-0909-4FF4-B272-609CCE6054E7} :: DllName ::: PCTBrowserDefender.dll
Found - Registry-Value-Data - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{2A0F3D1B-0909-4FF4-B272-609CCE6054E7} :: MasterCLSID ::: {472734EA-242A-422B-ADF8-83D1E48CC825}
Found - Registry-Value-Data - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{2EECD738-5844-4A99-B4B6-146BF802613B} :: DllName ::: BabylonToolbar.dll
Found - Registry-Value-Data - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{472734EA-242A-422B-ADF8-83D1E48CC825} :: DllName ::: PCTBrowserDefender.dll
Found - Registry-Value-Data - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{97F2FF5B-260C-4CCF-834A-2DDA4E29E39E} :: DllName ::: BabylonToolbar.dll
Found - Registry-Value-Data - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{98889811-442D-49DD-99D7-DC866BE87DBC} :: DllName ::: BabylonToolbarTlbr.dll

// Finished

 

 

 

 

 

 

 

 

 

 

 

 

\\\\\\\\\\\\\\\\\\\\\\\ Start-Up \\\\\\\\\\\\\\\\\\\\

uRun - EPSON SX210 Series - C:\Windows\system32\spool\DRIVERS\W32X86\3\E_FATIFDE.EXE /FU "C:\Users\HAL\AppData\Local\Temp\E_S7483.tmp" /EF "HKCU"
uRun - Bitdefender Wallet Agent - "C:\Program Files\Bitdefender\Bitdefender 2015\bdwtxag.exe"
mRun - Windows Defender - %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun - Bdagent - "C:\Program Files\Bitdefender\Bitdefender 2015\bdagent.exe"

\\\\\\\\\\\\\\\\\\\\\\\ Installed Programs \\\\\\\\\\\\\\\\\\\\

 - 7-Zip 9.20 -  -  : 7-Zip
 - Bitdefender Internet Security 2015 - Bitdefender -  : Bitdefender
 - CPUID CPU-Z 1.71.1 -  - 20150108 : CPUID CPU-Z_is1
 - EPSON Scan -  -  : EPSON Scanner
 - EPSON SX210 Series Printer Uninstall - SEIKO EPSON Corporation -  : EPSON SX210 Series
 - HD Tune 2.55 - EFD Software - 20150110 : HD Tune_is1
 - K-Lite Codec Pack 10.9.5 Standard -  - 20150115 : KLiteCodecPack_is1
 - Microsoft .NET Framework 3.5 SP1 - Microsoft Corporation -  : Microsoft .NET Framework 3.5 SP1
 - NVIDIA Drivers -  -  : NVIDIA Drivers
 - PDFlite 2.0.0.0 - Amnis Technology Ltd -  : PDFlite
 - Puran File Recovery 1.2 - Puran Software - 20150110 : Puran File Recovery_is1
 - Quick Crypto 4.1 - Cybernescence Limited - 20150118 : Quick Crypto_is1
 - Speccy - Piriform -  : Speccy
 - Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 - Microsoft Corporation - 20150111 : {13A4EE12-23EA-3371-91EE-EFB36DDFFF3E}
 - Microsoft .NET Framework 4.5.2 - Microsoft Corporation - 20150116 : {3911CF56-9EF2-39BA-846A-C27BD3CD0685}
 - Microsoft .NET Framework 4.5.2 - Microsoft Corporation -  : {92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033
 - Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 - Microsoft Corporation -  : {ce085a78-074e-4823-8dc1-8a721b94b76d}
 - Microsoft .NET Framework 3.5 SP1 - Microsoft Corporation - 20150108 : {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}
 - Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111) - Microsoft Corporation -  : {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}.KB2604111
 - Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416) - Microsoft Corporation -  : {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}.KB2736416
 - Security Update for Microsoft .NET Framework 3.5 SP1 (KB2840629) - Microsoft Corporation -  : {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}.KB2840629
 - Security Update for Microsoft .NET Framework 3.5 SP1 (KB2861697) - Microsoft Corporation -  : {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}.KB2861697
 - Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595) - Microsoft Corporation -  : {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}.KB953595
 - Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484) - Microsoft Corporation -  : {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}.KB958484
 - Update for Microsoft .NET Framework 3.5 SP1 (KB963707) - Microsoft Corporation -  : {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}.KB963707
 - Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 - Microsoft Corporation - 20150111 : {F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}
 - Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 - Microsoft Corporation - 20150111 : {F8CFEB22-A2E7-3971-9EDA-4B11EDEFC185}

\\ Finished
b1:- 135
b2:- 151
b3:- 140
b4:- 20
b5:- 145
b6:- 141
b7:- 136
b8:- 141


Malwarebytes Anti-Rootkit BETA 1.08.2.1001
www.malwarebytes.org

Database version: v2015.01.18.06

Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 9.0.8112.16421
HAL :: HAL-PC [administrator]

18/01/2015 3:31:33 PM
mbar-log-2015-01-18 (15-31-33).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 289887
Time elapsed: 5 minute(s), 54 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)


---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.08.2.1001

© Malwarebytes Corporation 2011-2012

OS version: 6.0.6002 Windows Vista Service Pack 2 x86

Account is Administrative

Internet Explorer version: 9.0.8112.16421

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 2.793000 GHz
Memory total: 2144813056, free: 997941248

Could not load protection driver
Downloaded database version: v2015.01.18.06
Downloaded database version: v2015.01.14.01
Downloaded database version: v2014.12.06.01
=======================================
------------ Kernel report ------------
     01/18/2015 15:31:23
------------ Loaded modules -----------
\SystemRoot\system32\ntkrnlpa.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\BOOTVID.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\acpi.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\DRIVERS\trufos.sys
\SystemRoot\system32\DRIVERS\FLTMGR.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\DRIVERS\iaStor.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\msahci.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\system32\DRIVERS\avc3.sys
\SystemRoot\system32\DRIVERS\gzflt.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\msrpc.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\ecache.sys
\SystemRoot\system32\drivers\disk.sys
\SystemRoot\system32\drivers\CLASSPNP.SYS
\SystemRoot\system32\drivers\crcdisk.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\tunmp.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\nvlddmkm.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\system32\DRIVERS\e1e6032.sys
\SystemRoot\system32\DRIVERS\usbuhci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\DRIVERS\serial.sys
\SystemRoot\system32\DRIVERS\serenum.sys
\SystemRoot\system32\DRIVERS\i8042prt.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\system32\DRIVERS\msiscsi.sys
\SystemRoot\system32\DRIVERS\storport.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\termdd.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\swenum.sys
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\system32\DRIVERS\avchv.sys
\SystemRoot\system32\DRIVERS\mssmbios.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\HdAudio.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\System32\Drivers\Fs_Rec.SYS
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\System32\DRIVERS\rasacd.sys
\??\c:\program files\common files\bitdefender\bitdefender firewall\bdfndisf6.sys
\SystemRoot\system32\DRIVERS\tdx.sys
\??\C:\Program Files\Common Files\Bitdefender\Bitdefender Firewall\bdftdif.sys
\SystemRoot\system32\DRIVERS\smb.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\System32\Drivers\dfsc.sys
\??\C:\Program Files\Bitdefender\Bitdefender 2015\bdselfpr.sys
\SystemRoot\system32\DRIVERS\USBSTOR.SYS
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_iaStor.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\kbdhid.sys
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\drivers\spsys.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\drivers\mrxdav.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\system32\DRIVERS\WUDFRd.sys
\SystemRoot\system32\DRIVERS\cdfs.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
\Windows\System32\ntdll.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk3\DR3
Upper Device Object: 0xffffffff87d69030
Upper Device Driver Name: \Driver\disk\
Lower Device Name: \Device\0000006c\
Lower Device Object: 0xffffffff8869e698
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk2\DR2
Upper Device Object: 0xffffffff87d68ac8
Upper Device Driver Name: \Driver\disk\
Lower Device Name: \Device\0000006b\
Lower Device Object: 0xffffffff8869ea10
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk1\DR1
Upper Device Object: 0xffffffff87d68030
Upper Device Driver Name: \Driver\disk\
Lower Device Name: \Device\0000006a\
Lower Device Object: 0xffffffff8866b550
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xffffffff86e7f998
Upper Device Driver Name: \Driver\disk\
Lower Device Name: \Device\Ide\IAAStorageDevice-1\
Lower Device Object: 0xffffffff86183030
Lower Device Driver Name: \Driver\iaStor\
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xffffffff86e7f998, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff86e7f5b8, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffffffff86e7f998, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
DevicePointer: 0xffffffff86183030, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: \Driver\iaStor\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 2F9F3708

Partition information:

    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 2048  Numsec = 1953519616
    Partition file system is NTFS
    Partition is bootable

    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 1000204886016 bytes
Sector size: 512 bytes

Done!
Physical Sector Size: 0
Drive: 1, DevicePointer: 0xffffffff87d68030, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff8777fa70, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffffffff87d68030, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\disk\
DevicePointer: 0xffffffff8866b550, DeviceName: \Device\0000006a\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 2, DevicePointer: 0xffffffff87d68ac8, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff8866f758, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffffffff87d68ac8, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\disk\
DevicePointer: 0xffffffff8869ea10, DeviceName: \Device\0000006b\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 3, DevicePointer: 0xffffffff87d69030, DeviceName: \Device\Harddisk3\DR3\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff8866ea70, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffffffff87d69030, DeviceName: \Device\Harddisk3\DR3\, DriverName: \Driver\disk\
DevicePointer: 0xffffffff8869e698, DeviceName: \Device\0000006c\, DriverName: \Driver\USBSTOR\
------------ End ----------
Scan finished
=======================================

Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-0-2048-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished


Edited by Matt36, 18 January 2015 - 11:21 AM.


#9 Matt36

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Posted 18 January 2015 - 11:26 AM

I'm replying to you from Safe Mode with Networking as normal mode hangs as soon as I try to open windows mail.

 Results of screen317's Security Check version 0.99.93 
 Windows Vista Service Pack 2 x86 (UAC is disabled!) 
 Internet Explorer 9 
 Internet Explorer 8 
``````````````Antivirus/Firewall Check:``````````````
 Windows Security Center service is not running! This report may not be accurate!
 Windows Firewall Disabled! 
Bitdefender Antivirus  
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:`````````
````````Process Check: objlist.exe by Laurent```````` 
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 5 % Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````

 



#10 InadequateInfirmity

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Posted 18 January 2015 - 03:25 PM

Step 1: 9-Lab

 

Download 9-Lab Removal Tool. from one of the links below.

 

CLICK HERE to determine whether you're running 32-bit or 64-bit for Windows.
 

Install the program onto your computer, then right click the icon RRXH2ZG.jpg run as administrator.

Go to the Update tab and update the program.

ZT1y9rP.png

Now go to the scanner tab and select Full Scan.

k68m97f.png

Upon Scan Completion Click Show Results.

FihDIFx.png

Now click the Clean button.

eCCJKcA.png

Once done cleaning you can go to the logs tab double click it and copy paste in your next reply.

 

 

Step 2: Eset Online

 

Disable Bitdefender  prior to running this scan.

 

 

 

 esetonlinebtn.png

 

  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
  • Scan potentially unwanted applications
  • Scan for potentially unsafe applications
  • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE:Sometimes if ESET finds no infections it will not create a log.

Edited by InadequateInfirmity, 18 January 2015 - 03:36 PM.


#11 InadequateInfirmity

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Posted 18 January 2015 - 03:35 PM

Also I would like you to do the following, after the scans.

 

Step 1: Clean boot.

 

  • Hit the start button then type Msconfig.
  • Then under the start up tab disable/un-tick all items.Hit Apply
  • Under the Services Tab put a tick next to the box that says Hide all microsoft services.
  • Un-tick all that remain.Hit Apply and Ok your way out of there.
  • Then reboot the machine,into normal mode and see how it responds from there.
  • Let me know the outcome then I post with instructions that are most relevant to your situation.

Step 2: Speccy

  • Please go here and download Speccy.
  • Install and run the program.
  • Upon Completion:
  • Hit File
  • Publish Snap Shot
  • A link will pop-up on your desktop, please post it here in your next reply.

Step 3: Run check disk.

 



#12 Matt36

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Posted 18 January 2015 - 04:06 PM

1st attempt: 9 lab scanner got about 30 seconds into scan then PC froze. 1 object detected. Hard reset required.

2nd attempt: The 9-lab scanner got about 1 quarter way through the scan then PC froze again. 1 object detected.

#13 InadequateInfirmity

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Posted 18 January 2015 - 04:08 PM

Safe Mode with Networking?



#14 Matt36

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Posted 19 January 2015 - 11:33 AM

No on Normal mode.

#15 InadequateInfirmity

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Posted 19 January 2015 - 11:35 AM

Go ahead and run the scans in safe mode with networking please.






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