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DSD error 4032


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1 reply to this topic

#1 shirleye

shirleye

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  • Local time:01:07 AM

Posted 10 January 2015 - 03:02 PM

Have had occasional (about 2 weeks) issue with sound getting scratchy during streamed videos that only clears up after Restart. Just had an error message upon Restart that read "Error DSD 2043".

I am on an Optiplex 790, 64-bit.

I installed the MiniToolBox and this is what it found:

MiniToolBox by Farbar  Version: 30-11-2014
Ran by shirley (administrator) on 10-01-2015 at 11:49:49
Running from "C:\Users\shirley\Desktop"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/10/2015 11:42:05 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/10/2015 04:10:36 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 9517

Error: (01/10/2015 04:10:36 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 9517

Error: (01/10/2015 04:10:36 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (01/10/2015 04:10:35 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 8518

Error: (01/10/2015 04:10:35 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 8518

Error: (01/10/2015 04:10:35 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (01/10/2015 04:10:34 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 7504

Error: (01/10/2015 04:10:34 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 7504

Error: (01/10/2015 04:10:34 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second


System errors:
=============
Error: (01/10/2015 11:40:25 AM) (Source: Service Control Manager) (User: )
Description: The NTRU TSS v1.2.1.37 TCS service depends on the TPM Base Services service which failed to start because of the following error:
%%0

Error: (01/07/2015 05:22:28 PM) (Source: Service Control Manager) (User: )
Description: The NTRU TSS v1.2.1.37 TCS service depends on the TPM Base Services service which failed to start because of the following error:
%%0

Error: (01/03/2015 00:55:26 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk2\DR26.

Error: (01/03/2015 00:55:25 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk2\DR26.

Error: (12/18/2014 11:49:50 AM) (Source: Service Control Manager) (User: )
Description: The NTRU TSS v1.2.1.37 TCS service depends on the TPM Base Services service which failed to start because of the following error:
%%0

Error: (12/18/2014 11:49:39 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 10:33:21 AM on ‎12/‎18/‎2014 was unexpected.

Error: (12/16/2014 04:16:33 PM) (Source: Service Control Manager) (User: )
Description: The NTRU TSS v1.2.1.37 TCS service depends on the TPM Base Services service which failed to start because of the following error:
%%0

Error: (12/12/2014 08:43:14 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Schedule service.

Error: (12/11/2014 09:12:50 AM) (Source: Service Control Manager) (User: )
Description: The NTRU TSS v1.2.1.37 TCS service depends on the TPM Base Services service which failed to start because of the following error:
%%0

Error: (12/11/2014 03:29:46 AM) (Source: Service Control Manager) (User: )
Description: The NTRU TSS v1.2.1.37 TCS service depends on the TPM Base Services service which failed to start because of the following error:
%%0


Microsoft Office Sessions:
=========================
Error: (01/10/2015 11:42:05 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/10/2015 04:10:36 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 9517

Error: (01/10/2015 04:10:36 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 9517

Error: (01/10/2015 04:10:36 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (01/10/2015 04:10:35 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 8518

Error: (01/10/2015 04:10:35 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 8518

Error: (01/10/2015 04:10:35 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (01/10/2015 04:10:34 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 7504

Error: (01/10/2015 04:10:34 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 7504

Error: (01/10/2015 04:10:34 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second



=========================== Installed Programs ============================
Adobe Acrobat X Pro - English, Français, Deutsch (HKLM-x32\...\{AC76BA86-1033-F400-7760-000000000005}) (Version: 10.1.9 - Adobe Systems)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 3.4.0.2710 - Adobe Systems Incorporated)
Adobe AIR (x32 Version: 3.4.0.2710 - Adobe Systems Incorporated) Hidden
Adobe CS6 Design and Web Premium (HKLM-x32\...\{402F6F2E-5683-491C-977D-0CA599A07CAF}) (Version: 6 - Adobe Systems Incorporated)
Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.246 - Adobe Systems Incorporated)
Adobe Flash Player 16 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 16.0.0.235 - Adobe Systems Incorporated)
Adobe Help Manager (HKLM-x32\...\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 4.0.244 - Adobe Systems Incorporated)
Adobe Help Manager (x32 Version: 4.0.244 - Adobe Systems Incorporated) Hidden
Adobe Reader XI (11.0.10) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.10 - Adobe Systems Incorporated)
Adobe Widget Browser (HKLM-x32\...\com.adobe.WidgetBrowser) (Version: 2.0 Build 348 - Adobe Systems Incorporated.)
Adobe Widget Browser (x32 Version: 2.0.348 - Adobe Systems Incorporated.) Hidden
Adobe® Content Viewer (HKLM-x32\...\com.adobe.dmp.contentviewer) (Version: 2.7.0 - Adobe Systems Incorporated)
Adobe® Content Viewer (x32 Version: 2.7.0 - Adobe Systems Incorporated) Hidden
Amazon Music (HKCU\...\Amazon Amazon Music) (Version: 3.0.0.564 - Amazon Services LLC)
Antique Road Trip 2: Homecoming (HKLM-x32\...\BFG-Antique Road Trip 2 - Homecoming) (Version:  - )
Apple Application Support (HKLM-x32\...\{83CAF0DE-8D3B-4C37-A631-2B8F16EC3031}) (Version: 3.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{BDD99690-3541-4619-9D2A-3CDDB3E15F9E}) (Version: 8.0.5.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
ATI Catalyst Install Manager (HKLM\...\{52332168-ED5B-63D4-E3E7-414BFD2C81BC}) (Version: 3.0.795.0 - ATI Technologies, Inc.)
Big Fish: Game Manager (HKLM-x32\...\BFGC) (Version: 3.2.0.6 - )
Bing Bar (HKLM-x32\...\{3365E735-48A6-4194-9988-CE59AC5AE503}) (Version: 7.3.132.0 - Microsoft Corporation)
BioAPI Framework (Version: 1.0.2 - Dell Inc.) Hidden
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - ATI) Hidden
Catalyst Control Center (HKLM-x32\...\{8B1A559A-FB9D-42F5-A8A7-2F132CF28414}) (Version: 1.00.0000 - )
Catalyst Control Center (x32 Version: 2011.0218.1838.33398 - ATI) Hidden
Catalyst Control Center Graphics Previews Common (x32 Version: 2010.1116.2152.39231 - ATI) Hidden
Catalyst Control Center Graphics Previews Common (x32 Version: 2011.0218.1838.33398 - ATI) Hidden
Catalyst Control Center Graphics Previews Vista (x32 Version: 2010.1116.2152.39231 - ATI) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2010.1116.2152.39231 - ATI Technologies, Inc.) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2011.0218.1838.33398 - ATI Technologies, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2010.1116.2152.39231 - ATI) Hidden
Catalyst Control Center Localization All (x32 Version: 2011.0218.1838.33398 - ATI) Hidden
Catalyst Control Center Profiles Desktop (x32 Version: 2011.0218.1838.33398 - ATI) Hidden
CCC Help Chinese Standard (x32 Version: 2010.1116.2151.39231 - ATI) Hidden
CCC Help Chinese Standard (x32 Version: 2011.0218.1837.33398 - ATI) Hidden
CCC Help Chinese Traditional (x32 Version: 2010.1116.2151.39231 - ATI) Hidden
CCC Help Chinese Traditional (x32 Version: 2011.0218.1837.33398 - ATI) Hidden
CCC Help Czech (x32 Version: 2010.1116.2151.39231 - ATI) Hidden
CCC Help Czech (x32 Version: 2011.0218.1837.33398 - ATI) Hidden
CCC Help Danish (x32 Version: 2010.1116.2151.39231 - ATI) Hidden
CCC Help Danish (x32 Version: 2011.0218.1837.33398 - ATI) Hidden
CCC Help Dutch (x32 Version: 2010.1116.2151.39231 - ATI) Hidden
CCC Help Dutch (x32 Version: 2011.0218.1837.33398 - ATI) Hidden
CCC Help English (x32 Version: 2010.1116.2151.39231 - ATI) Hidden
CCC Help English (x32 Version: 2011.0218.1837.33398 - ATI) Hidden
CCC Help Finnish (x32 Version: 2010.1116.2151.39231 - ATI) Hidden
CCC Help Finnish (x32 Version: 2011.0218.1837.33398 - ATI) Hidden
CCC Help French (x32 Version: 2010.1116.2151.39231 - ATI) Hidden
CCC Help French (x32 Version: 2011.0218.1837.33398 - ATI) Hidden
CCC Help German (x32 Version: 2010.1116.2151.39231 - ATI) Hidden
CCC Help German (x32 Version: 2011.0218.1837.33398 - ATI) Hidden
CCC Help Greek (x32 Version: 2010.1116.2151.39231 - ATI) Hidden
CCC Help Greek (x32 Version: 2011.0218.1837.33398 - ATI) Hidden
CCC Help Hungarian (x32 Version: 2010.1116.2151.39231 - ATI) Hidden
CCC Help Hungarian (x32 Version: 2011.0218.1837.33398 - ATI) Hidden
CCC Help Italian (x32 Version: 2010.1116.2151.39231 - ATI) Hidden
CCC Help Italian (x32 Version: 2011.0218.1837.33398 - ATI) Hidden
CCC Help Japanese (x32 Version: 2010.1116.2151.39231 - ATI) Hidden
CCC Help Japanese (x32 Version: 2011.0218.1837.33398 - ATI) Hidden
CCC Help Korean (x32 Version: 2010.1116.2151.39231 - ATI) Hidden
CCC Help Korean (x32 Version: 2011.0218.1837.33398 - ATI) Hidden
CCC Help Norwegian (x32 Version: 2010.1116.2151.39231 - ATI) Hidden
CCC Help Norwegian (x32 Version: 2011.0218.1837.33398 - ATI) Hidden
CCC Help Polish (x32 Version: 2010.1116.2151.39231 - ATI) Hidden
CCC Help Polish (x32 Version: 2011.0218.1837.33398 - ATI) Hidden
CCC Help Portuguese (x32 Version: 2010.1116.2151.39231 - ATI) Hidden
CCC Help Portuguese (x32 Version: 2011.0218.1837.33398 - ATI) Hidden
CCC Help Russian (x32 Version: 2010.1116.2151.39231 - ATI) Hidden
CCC Help Russian (x32 Version: 2011.0218.1837.33398 - ATI) Hidden
CCC Help Spanish (x32 Version: 2010.1116.2151.39231 - ATI) Hidden
CCC Help Spanish (x32 Version: 2011.0218.1837.33398 - ATI) Hidden
CCC Help Swedish (x32 Version: 2010.1116.2151.39231 - ATI) Hidden
CCC Help Swedish (x32 Version: 2011.0218.1837.33398 - ATI) Hidden
CCC Help Thai (x32 Version: 2010.1116.2151.39231 - ATI) Hidden
CCC Help Thai (x32 Version: 2011.0218.1837.33398 - ATI) Hidden
CCC Help Turkish (x32 Version: 2010.1116.2151.39231 - ATI) Hidden
CCC Help Turkish (x32 Version: 2011.0218.1837.33398 - ATI) Hidden
ccc-core-static (x32 Version: 2010.1116.2152.39231 - ATI) Hidden
ccc-utility64 (Version: 2010.1116.2152.39231 - ATI) Hidden
ccc-utility64 (Version: 2011.0218.1838.33398 - ATI) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 4.08 - Piriform)
Christmas Griddlers (HKLM-x32\...\BFG-Christmas Griddlers) (Version:  - )
Clutter (HKLM-x32\...\BFG-Clutter) (Version:  - )
Clutter IV: Minigame Madness Tour (HKLM-x32\...\BFG-Clutter IV - Minigame Madness Tour) (Version:  - )
Custom (Version: 01.00.00.000 - Wave Systems Corp.) Hidden
CyberLink PowerDVD 9.5 (HKLM-x32\...\InstallShield_{A8516AC9-AAF1-47F9-9766-03E2D4CDBCF8}) (Version: 9.5.1.4822 - CyberLink Corp.)
CyberLink PowerDVD 9.5 (x32 Version: 9.5.1.4822 - CyberLink Corp.) Hidden
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Definition Update for Microsoft Office 2010 (KB2910899) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{C8358E8D-6C89-41B3-8439-FEFBC0353D81}) (Version:  - Microsoft)
Dell Backup and Recovery Manager (HKLM\...\{50B4B603-A4C6-4739-AE96-6C76A0F8A388}) (Version: 1.3.1 - Dell Inc.)
Dell Client System Update (HKLM-x32\...\{04566294-A6B6-4462-9721-031073EB3694}) (Version: 1.3.0 - Dell Inc.)
Dell Data Protection | Access (HKLM\...\{ABBA2EA4-740E-4052-902B-9CA70B081E3F}) (Version: 2.2.00003.009 - Dell Inc.)
Dell Edoc Viewer (HKLM\...\{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}) (Version: 1.0.0 - Dell Inc)
Dell System Detect (HKCU\...\9204f5692a8faf3b) (Version: 5.4.0.4 - Dell)
DellAccess (Version: 01.01.00.104 - Wave Systems Corp.) Hidden
DirectX 9 Runtime (x32 Version: 1.00.0000 - Sonic Solutions) Hidden
Dreams of a Geisha (HKLM-x32\...\BFG-Dreams of a Geisha) (Version:  - )
Dropbox (HKCU\...\Dropbox) (Version: 3.0.3 - Dropbox, Inc.)
EMBASSY Client Core (Version: 01.01.00.036 - Wave Systems Corp.) Hidden
EPSON Printer Software (HKLM\...\EPSON Printer and Utilities) (Version:  - )
EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version:  - )
FileZilla Client 3.7.2 (HKLM-x32\...\FileZilla Client) (Version: 3.7.2 - Tim Kosse)
Gemalto (Version: 01.64.01.0010 - Wave Systems Corp) Hidden
Google Chrome (HKCU\...\Google Chrome) (Version: 39.0.2171.95 - Google Inc.)
Hello Venice 2: New York Adventure (HKLM-x32\...\BFG-Hello Venice 2 - New York Adventure) (Version:  - )
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1010 - Intel Corporation)
Intel® Identity Protection Technology 1.2.27.0 (HKLM-x32\...\{F109D156-577D-101B-A622-CF4351943AA4}) (Version: 1.2.27.0 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.1.70.1205 - Intel Corporation)
Intel® Network Connections 16.8.45.00 (HKLM\...\PROSetDX) (Version: 16.8.45.00 - Dell)
Intel® Network Connections 16.8.45.00 (Version: 16.8.45.00 - Dell) Hidden
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 10.1.0.1008 - Intel Corporation)
iTunes (HKLM\...\{2ABBBD91-91E5-4AD7-929A-FE15D1DC0576}) (Version: 12.0.1.26 - Apple Inc.)
Java 7 Update 40 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86417040FF}) (Version: 7.0.400 - Oracle)
Java 7 Update 9 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217009FF}) (Version: 7.0.90 - Oracle)
Java Auto Updater (x32 Version: 2.1.9.0 - Sun Microsystems, Inc.) Hidden
Jewel Legends: Tree of Life (HKLM-x32\...\BFG-Jewel Legends - Tree of Life) (Version:  - )
Jewel Venture (HKLM-x32\...\BFG-Jewel Venture) (Version:  - )
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Magic Heroes: Save Our Park (HKLM-x32\...\BFG-Magic Heroes - Save Our Park) (Version:  - )
Magic Time (HKLM-x32\...\BFG-Magic Time) (Version:  - )
Mahjong Secrets (HKLM-x32\...\BFG-Mahjong Secrets) (Version:  - )
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office Access MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Home and Student 2010 (HKLM-x32\...\Office14.SingleImage) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Single Image 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Security Client (Version: 4.6.0305.0 - Microsoft Corporation) Hidden
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.6.305.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{A49F249F-0C91-497F-86DF-B2585E8E76B7}) (Version: 8.0.50727.42 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft_VC80_CRT_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC90_CRT_x86 (x32 Version: 1.00.0000 - Adobe) Hidden
Mosaics Galore (HKLM-x32\...\BFG-Mosaics Galore) (Version:  - )
Mozilla Firefox 34.0.5 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 34.0.5 (x86 en-US)) (Version: 34.0.5 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 33.0 - Mozilla)
Mozilla Thunderbird 24.5.0 (x86 en-US) (HKLM-x32\...\Mozilla Thunderbird 24.5.0 (x86 en-US)) (Version: 24.5.0 - Mozilla)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
My Dell (HKLM\...\PC-Doctor for Windows) (Version: 3.4.6422.14 - PC-Doctor, Inc.)
MyFreeCodec (HKCU\...\MyFreeCodec) (Version:  - )
Nokia Connectivity Cable Driver (HKLM\...\{BC4AE628-81A4-4FC6-863A-7A9BA2E2531F}) (Version: 7.1.32.69 - )
NTRU TCG Software Stack (Version: 2.1.37 - Security Innovation, Inc.) Hidden
OpenAL (HKLM-x32\...\OpenAL) (Version:  - )
PC-CCID (Version: 2.0.0 - Gemalto) Hidden
PDF Settings CS6 (x32 Version: 11.0 - Adobe Systems Incorporated) Hidden
PhotoShowExpress (x32 Version: 2.0.063 - Sonic Solutions) Hidden
Preboot Manager (Version: 03.03.00.090 - Wave Systems Corp.) Hidden
Private Information Manager (Version: 07.01.00.030 - Wave Systems Corp.) Hidden
QuickTime 7 (HKLM-x32\...\{3D2CBC2C-65D4-4463-87AB-BB2C859C1F3E}) (Version: 7.76.80.95 - Apple Inc.)
RBVirtualFolder64Inst (Version: 1.00.0000 - Roxio, Inc.) Hidden
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.5883 - Realtek Semiconductor Corp.)
Revo Uninstaller Pro 2.5.9 (HKLM\...\{67579783-0FB7-4F7B-B881-E5BE47C9DBE0}_is1) (Version: 2.5.9 - VS Revo Group, Ltd.)
Roxio Activation Module (x32 Version: 1.0 - Roxio) Hidden
Roxio BackOnTrack (x32 Version: 1.3.3 - Roxio) Hidden
Roxio Burn (x32 Version: 1.8 - Roxio) Hidden
Roxio Creator Starter (HKLM-x32\...\{6F0BBEFE-BE1C-419B-BA1F-D36C9E7915BC}) (Version: 12.1.77.0 - Roxio)
Roxio Creator Starter (x32 Version: 1.0.439 - Roxio) Hidden
Roxio Creator Starter (x32 Version: 5.0.0 - Roxio) Hidden
Roxio Express Labeler 3 (x32 Version: 3.2.2 - Roxio) Hidden
Roxio File Backup (Version: 1.3.2 - Roxio) Hidden
Safari (HKLM-x32\...\{C779648B-410E-4BBA-B75B-5815BCEFE71D}) (Version: 5.34.57.2 - Apple Inc.)
Samsung Kies (HKLM-x32\...\InstallShield_{758C8301-2696-4855-AF45-534B1200980A}) (Version: 2.6.3.14044_16 - Samsung Electronics Co., Ltd.)
Samsung Kies (x32 Version: 2.6.3.14044_16 - Samsung Electronics Co., Ltd.) Hidden
SAMSUNG USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.5.45.0 - SAMSUNG Electronics Co., Ltd.)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (x32 Version:  - Microsoft) Hidden
Sonic CinePlayer Decoder Pack (x32 Version: 4.3.0 - Sonic Solutions) Hidden
SPBA 5.9 (Version: 5.9.4.6901 - UPEK Inc.) Hidden
toolkit32for64bit (x32 Version: 7.67.47.0000 - Wave Systems Corp) Hidden
Trusted Drive Manager (Version: 4.5.0.136 - Wave Systems Corp.) Hidden
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B4A38370-2ADB-46B0-A1B0-0C4A2F7DCA31}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM-x32\...\{90140000-0016-0409-0000-0000000FF1CE}_Office14.SingleImage_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.SingleImage_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM-x32\...\{90140000-001B-0409-0000-0000000FF1CE}_Office14.SingleImage_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{4EEA3D3E-989C-4DF4-AB0A-3042C0C12AA3}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{8BEEA2FC-D416-428A-B52A-A3ED45921151}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition (HKLM-x32\...\{90140000-006E-0409-0000-0000000FF1CE}_Office14.SingleImage_{8BEEA2FC-D416-428A-B52A-A3ED45921151}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{287A1E92-9E41-4BC1-8920-B3D0E9220800}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589386) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{A4F91D60-654C-4892-BFD3-0D41ADA649B6}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{9D69691D-823D-4C3E-9B12-563A3F520366}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597089) 32-Bit Edition (HKLM-x32\...\{90140000-006E-0409-0000-0000000FF1CE}_Office14.SingleImage_{A12F43A5-CF0B-44E3-942F-2441CD442F0D}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2687275) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{0B7744D2-1FDD-4843-9987-7CE11B79F370}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{35698CB7-AAA2-4577-B505-DBFF504AEF23}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{5AA578BB-759C-40FD-9661-A737C0884541}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F1A20C69-9FE5-40FD-9CD5-84EABC2EF64A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837581) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{334FB202-28D7-4BA4-8BC9-4FE4AB233EA0}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837602) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{8158D96B-083A-4FE4-8587-B5D0F49FE4B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837602) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{8158D96B-083A-4FE4-8587-B5D0F49FE4B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837606) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B0D672F7-883E-4279-8E75-D97A5445AB46}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2883019) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{D1C4AD0B-CC79-41D2-8D6A-571E7B30658C}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2889818) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{CFB80344-FCBA-4C03-AD77-D49E82F14C3E}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2889828) 32-Bit Edition (HKLM-x32\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.SingleImage_{C1954E2B-1672-4E5C-B564-F8CB2D08345B}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2910896) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0409-0000-0000000FF1CE}_Office14.SingleImage_{E762A933-274B-4860-B066-A39FAB0838FD}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2910896) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.SingleImage_{A7AA9E77-A9F4-4596-8AFD-4910FF258C3D}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2597088) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{A87EDEA3-4861-4D99-9B36-F442740F1287}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2597088) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{A87EDEA3-4861-4D99-9B36-F442740F1287}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2597088) 32-Bit Edition (HKLM-x32\...\{90140000-00A1-0409-0000-0000000FF1CE}_Office14.SingleImage_{26A0F874-417C-4B0A-8088-3FA53638FB49}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.SingleImage_{DCE104A1-1875-4469-A83D-A5BFA6C4640F}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{2AB483F1-C86E-427A-83B4-23889B03512D}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2880517) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.SingleImage_{DF548669-AAED-467B-A074-AE2B72A4A871}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2880517) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{6C727BC2-B2B9-4B03-BD7E-682EA6FA1C04}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)
Update for Microsoft Visio 2010 (KB2880526) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{7B29D8B8-6A87-496C-A65E-B935E740448A}) (Version:  - Microsoft)
Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{38CF30E4-3348-4BD1-A859-B630C355A56F}) (Version:  - Microsoft)
Upek Touchchip Fingerprint Reader (Version: 1.2.004 - Dell Inc.) Hidden
Vacation Adventures: Park Ranger 2 (HKLM-x32\...\BFG-Vacation Adventures - Park Ranger 2) (Version:  - )
Visual Studio 2008 x64 Redistributables (HKLM-x32\...\{FCDBEA60-79F0-4FAE-BBA8-55A26C609A49}) (Version: 10.0.0.2 - AVG Technologies)
Visual Studio 2010 x64 Redistributables (HKLM\...\{21B133D6-5979-47F0-BE1C-F6A6B304693F}) (Version: 13.0.0.1 - AVG Technologies)
Wave Crypto Runtime 2.0.7.0 x86 (x32 Version: 02.00.07.0000 - Wave Systems Corp) Hidden
Wave Infrastructure Installer (Version: 07.67.60.0020 - Wave Systems Corp) Hidden
Wave Support Software Installer (Version: 05.13.00.051 - Wave Systems Corp) Hidden
Windows Driver Package - Dell Inc. PBADRV System  (09/11/2009 1.0.1.6) (HKLM\...\9512AA21B791B05A54E27065C45BBC417AB282DF) (Version: 09/11/2009 1.0.1.6 - Dell Inc.)
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3508.1109 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Windows Live Messenger (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Remote Client (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Client Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
World Mosaics 7 (HKLM-x32\...\BFG-World Mosaics 7) (Version:  - )
World Riddles: Animals (HKLM-x32\...\BFG-World Riddles - Animals) (Version:  - )
World Riddles: Seven Wonders (HKLM-x32\...\BFG-World Riddles - Seven Wonders) (Version:  - )

========================= Memory info: ===================================

Percentage of memory in use: 40%
Total physical RAM: 4053.05 MB
Available physical RAM: 2411.17 MB
Total Pagefile: 8104.28 MB
Available Pagefile: 6283.58 MB
Total Virtual: 4095.88 MB
Available Virtual: 3974.49 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:452.57 GB) (Free:329.42 GB) NTFS

========================= Users: ========================================

User accounts for \\SHIRLEY-GRAPHIC

Administrator            Guest                    shirley                  

========================= Minidump Files ==================================

No minidump file found


**** End of log ****
 

Thank you for any help, Shirley



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#2 hamluis

hamluis

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Posted 10 January 2015 - 03:46 PM

Error: (01/03/2015 00:55:25 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk2\DR26.


Needs further investigation.

 

Please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis






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