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windows 7 will not update video drivers or windows update.

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2 replies to this topic

#1 bomkata


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Posted 10 January 2015 - 07:53 AM

tried to do updates and when i run nvidias program it just fales saying its not installed. when i run windows update it has 80070308 and 800f0246.  any help would be great pls im stuck

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#2 hamluis



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Posted 10 January 2015 - 12:55 PM

FWIW:  I suggest that you NOT use Windows Update for hardware drivers.  If the system is a laptop or other OEM system, the manufacturer's website is the place to seek appropriate drivers for your system.  If system is sself-built or put together using individual components that you or someone else selected...then the motherboard manufacturer or component manufacturer (e.g., installed video card) is the website that should provide the appropriate drivers.



#3 zcomputerwiz


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Posted 10 January 2015 - 01:01 PM

Try using Nvidia's drivers from their website (Download Nvidia Drivers), not the ones from Windows Update.

If you still get these errors when installing other Windows Updates, please try the following:


From an administrative command prompt:

Run checkdisk (chkdsk /f C:) which may require a reboot

Run the System File Checker Tool (sfc /scannow)

Next run this, also from an administrative command prompt:

findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt"


Download and run the System Update Readiness Tool appropriate for your version of Windows.


Upload the sfcdetails.txt (on your desktop) and CheckSUR.log (C:\windows\logs\cbs\CheckSUR.log) so we can help you troubleshoot.

Have you tried turning it off and on again?

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