Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Need Help Choosing right programs.


  • Please log in to reply
5 replies to this topic

#1 Rellikdloc

Rellikdloc

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:11:37 PM

Posted 09 January 2015 - 07:44 PM

Hello, I'm Rellikdloc and I am new here. I have a couple questions hopefully you guys can help.  Oook, 1st one, my Norton had been blocking "vip_117[1].swf (Trojan.Swifi)" like 100 times about a month ago. I just noticed it.  There hasn't been any blocks recently, but I just want to make sure there's nothing there, that it cant detect. Like malware, spyware etc.. So I was wondering which program would be the best to use. There was so many to choose from and I just want to make sure I get a great one.  My second would be which program would be the best to make sure or to get my computer running at top speed, for the internet, games and just loading anything really. Also to see if there are any programs that I shouldn't have or don't need or shouldn't be running. Thx for the help.

Edit: Topic moved from Windows 7 to the more appropriate forum.~ Animal

BC AdBot (Login to Remove)

 


#2 InadequateInfirmity

InadequateInfirmity

    I Gots Me A Certified Edumication


  • Banned
  • 5,180 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:37 PM

Posted 09 January 2015 - 08:47 PM

Please download MINITOOLBOX and run it.



Checkmark following boxes:


Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and post the result.

 

Please download Junkware Removal Tool and save it on your desktop.

  • Shut down your anti-virus, anti-spyware, and firewall software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log is saved to your desktop and will automatically open.
  • Please post the JRT log.

Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

 

Download Panda Cloud Cleaner and save it to your desktop.

Alternate download sites are here and here.

  • Double-click on PandaCloudCleaner.exe. When the Setup - Panda Cloud Cleaner window has loaded choose Next and then Next
  • Ensure Launch Panda Cloud Cleaner is selected. Click Finish Once the window appears. Click on Accept and Scan
  • Please be patient as the scan may take some time to complete depending on your system's specifications.
  • Once the scan has completed, if Scan finished with detections is denoted in the window do not take any action and or have Panda Cloud Cleaner clean anything!
  • Now within the window click on the (or any or them if multiple) tab then on View Report a notepad file should now open called PCloudCleaner.txt
  • Save this to your desktop and post the contents in your next reply.
  • Then click on Back then Exit


#3 Rellikdloc

Rellikdloc
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:11:37 PM

Posted 17 January 2015 - 02:57 PM

Junkware Removal Tool (JRT) by Thisisu
Version: 6.4.1 (12.28.2014:1)
OS: Windows 7 Home Premium x64
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

 

~~~ Registry Values

 

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}

 

~~~ Files

 

~~~ Folders

Successfully deleted: [Folder] "C:\Program Files (x86)\coupons"
Successfully deleted: [Folder] "C:\Windows\syswow64\ai_recyclebin"
Successfully deleted: [Empty Folder] C:\Users\appdata\local\{01B60A7D-4CA6-4E86-A266-4BFD1F17CE78}
Successfully deleted: [Empty Folder] C:\Users\appdata\local\{13F2788A-685A-4560-AF7E-FD60EB8D9FEA}
Successfully deleted: [Empty Folder] C:\Users\appdata\local\{1F3951AA-740C-49EC-89EF-4DDAD41F33FB}
Successfully deleted: [Empty Folder] C:\Users\appdata\local\{23E4FC19-DC17-4265-BEED-43E08ED0C46B}
Successfully deleted: [Empty Folder] C:\Users\appdata\local\{371497FA-0DA8-4CF4-B291-6E4A6665ECFB}
Successfully deleted: [Empty Folder] C:\Users\appdata\local\{45CC9286-3C71-48BA-9BA8-984BE2C20196}
Successfully deleted: [Empty Folder] C:\Users\appdata\local\{49E3D161-665B-4545-A001-FB0D42F1D0F1}
Successfully deleted: [Empty Folder] C:\Users\appdata\local\{5F8E56B2-4FF7-4C65-ACF6-2D51F52F940E}
Successfully deleted: [Empty Folder] C:\Users\appdata\local\{64774D00-0FA8-4817-8774-472C9CDA97E9}
Successfully deleted: [Empty Folder] C:\Users\appdata\local\{6D6963D7-0460-45B3-8883-C0EE4584B4E6}
Successfully deleted: [Empty Folder] C:\Users\appdata\local\{73895085-5223-4C0C-AE6A-B4651F9A9F56}
Successfully deleted: [Empty Folder] C:\Users\appdata\local\{7E531397-7FD5-4F39-BE99-6E43A6B14C01}
Successfully deleted: [Empty Folder] C:\Users\appdata\local\{8344EDF6-3768-43B1-9D45-4BBAB7435FFE}
Successfully deleted: [Empty Folder] C:\Users\appdata\local\{884EB727-85C1-473F-B5A8-C2AB3DFED491}
Successfully deleted: [Empty Folder] C:\Users\appdata\local\{8AAB0345-012E-48E5-8E1A-5429DB256F21}
Successfully deleted: [Empty Folder] C:\Users\appdata\local\{9414DD86-B2CA-4666-B439-D9F4D9725171}
Successfully deleted: [Empty Folder] C:\Users\appdata\local\{9655218B-8526-4F55-B71C-8E5D1A4BAF21}
Successfully deleted: [Empty Folder] C:\Users\appdata\local\{9762FE1F-E3B3-4BD7-AABB-3D1A308AE19E}
Successfully deleted: [Empty Folder] C:\Users\appdata\local\{9A1555F0-C8C9-4F90-A31C-36010042F285}
Successfully deleted: [Empty Folder] C:\Users\appdata\local\{A9F7291A-023C-46EA-A2D5-B4D46D2E99E4}
Successfully deleted: [Empty Folder] C:\Users\appdata\local\{AA575F32-B8CA-4E5D-BAFE-B0A249DB1223}
Successfully deleted: [Empty Folder] C:\Users\appdata\local\{BC06C28A-FDB1-4CE0-91FA-2D3EA3AC0527}
Successfully deleted: [Empty Folder] C:\Users\appdata\local\{CE91C07E-DC76-477F-AB25-ACCBE84CE600}
Successfully deleted: [Empty Folder] C:\Users\appdata\local\{D6A77234-34D8-430A-BE19-DC64F74911C1}
Successfully deleted: [Empty Folder] C:\Users\appdata\local\{F73664DA-DEB2-43E6-9609-D27A164CE148}
Successfully deleted: [Empty Folder] C:\Users\appdata\local\{FC981A67-58F0-4CA8-97DB-D6B7E90F85BE}

 

~~~ Chrome

Successfully deleted: [Folder] C:\Users\appdata\local\Google\Chrome\User Data\Default\Extensions\bopakagnckmlgajfccecajhnimjiiedh
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Google\Chrome\Extensions\bopakagnckmlgajfccecajhnimjiiedh

 

~~~ Event Viewer Logs were cleared

 

 

 

My anti virus program would not let me run adwcleaner, said it was doing suspicious activity and removed it

 

 

Panda Cloud Cleaner

 

Suspicious Policy. POLICY: HKCU\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXPLORER\ADVANCED[HIDEFILEEXT] to be changed to: 0

Suspicious Policy. POLICY: HKCU\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXPLORER\ADVANCED[HIDEFILEEXT] to be changed to: 0

Malware. REGKEY: HKCU\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM[DISABLEREGISTRYTOOLS]. Value: DISABLEREGISTRYTOOLS To be deleted.

Malware. REGKEY: HKCU\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM[DISABLETASKMGR]. Value: DISABLETASKMGR To be deleted.


Edited by Rellikdloc, 17 January 2015 - 03:42 PM.


#4 InadequateInfirmity

InadequateInfirmity

    I Gots Me A Certified Edumication


  • Banned
  • 5,180 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:37 PM

Posted 17 January 2015 - 03:47 PM

Any time you are ready post the other logs, you skipped the minitoolbox log so that first then the others. Once all logs have been posted we will go from there. :)



#5 Rellikdloc

Rellikdloc
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:11:37 PM

Posted 17 January 2015 - 03:56 PM

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================

 

========================= IP Configuration: ================================

Realtek PCIe GBE Family Controller = Local Area Connection (Connected)
Broadcom WLAN Adapter = Wireless Network Connection (Hardware not present)

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
set subinterface interface=?8$ subinterface=ethernet_9 mtu=1477

popd
# End of IPv4 configuration

 

Windows IP Configuration

   Host Name . . . . . . . . . . . . : -HP
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : hsd1.comcast.net.

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . : hsd1.comcast.net.
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : E8-40-F2-68-F5
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe8::3da:1d89:b341:2b75%12(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.167.1.114(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Saturday, January 17, 2015 4:17:47 AM
   Lease Expires . . . . . . . . . . : Sunday, January 18, 2015 4:17:47 AM
   Default Gateway . . . . . . . . . : 192.167.1.1
   DHCP Server . . . . . . . . . . . : 192.167.1.1
   DHCPv6 IAID . . . . . . . . . . . : 283656443
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-B1-DC-44-E8-40-F2-68-F5-4F
   DNS Servers . . . . . . . . . . . : 192.167.1.1
                                       75.75.75.75
                                       75.75.76.76
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.hsd1.ga.comcast.net.:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : hsd1.comcast.net.
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:2c23:c1:5c7:91(Preferred)
   Link-local IPv6 Address . . . . . : fe80::2c23:c1:5c7:91%11(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  UnKnown
Address:  192.167.1.1

Name:    google.com
Addresses:  2607:f8b0:4008:808::200e
   216.58.219.142

Pinging google.com [216.58.219.142] with 32 bytes of data:
Reply from 216.58.219.142: bytes=32 time=21ms TTL=55
Reply from 216.58.219.142: bytes=32 time=20ms TTL=55

Ping statistics for 216.58.219.142:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 20ms, Maximum = 21ms, Average = 20ms
Server:  UnKnown
Address:  192.167.1.1

Name:    yahoo.com
Addresses:  206.190.36.45
   98.138.253.109
   98.139.183.24

Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=53ms TTL=49
Reply from 98.139.183.24: bytes=32 time=52ms TTL=49

Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 52ms, Maximum = 53ms, Average = 52ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 12...e8 40 f2 68 f5 4f ......Realtek PCIe GBE Family Controller
  1...........................Software Loopback Interface 1
 18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 11...00 00 00 00 00 00 00 e0 Microsoft Teredo Tunneling Adapter
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1    192.167.1.103     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.167.1.0    255.255.255.0         On-link     192.167.1.103    276
    192.167.1.103  255.255.255.255         On-link     192.167.1.103    276
    192.167.1.255  255.255.255.255         On-link     192.167.1.103    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     192.167.1.103    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     192.167.1.103    276
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 11     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 11     58 2001::/32                On-link
 11    306 2001:0:9d38:6abd:2c23:c1:51c7:91/128
                                    On-link
 12    276 fe80::/64                On-link
 11    306 fe80::/64                On-link
 11    306 fe80::2c23:c1:51c7:91/128
                                    On-link
 12    276 fe80::3d2a:1d89:b341:2b75/128
                                    On-link
  1    306 ff00::/8                 On-link
 11    306 ff00::/8                 On-link
 12    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 10 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 09 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog5 10 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/16/2015 01:41:27 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.

Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {0af63cba-d8a1-480b-bba4-8e09cab6b900}

Error: (01/16/2015 04:41:46 AM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 11.0.9600.17496, time stamp: 0x546fddcc
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x53159a86
Exception code: 0xe0434352
Fault offset: 0x0000c42d
Faulting process id: 0x3b3c
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3

Error: (01/15/2015 01:36:24 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.

Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {0af63cba-d8a1-480b-bba4-8e09cab6b900}

Error: (01/14/2015 00:59:10 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.

Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {1b11efd4-2496-4fbd-8543-268629dc3708}

Error: (01/13/2015 00:54:03 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.

Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {1b11efd4-2496-4fbd-8543-268629dc3708}

Error: (01/12/2015 02:53:47 PM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 11.0.9600.17496, time stamp: 0x546fddcc
Faulting module name: atiumdva.dll, version: 8.14.10.470, time stamp: 0x54176268
Exception code: 0xc0000005
Fault offset: 0x000c9df8
Faulting process id: 0x1f74
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3

Error: (01/12/2015 00:05:30 PM) (Source: CVHSVC) (User: )
Description: Information only.
(Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: There are currently no active network connections. Background Intelligent Transfer Service (BITS) will try again when an adapter is connected.

Error: (01/12/2015 05:36:20 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 5195

Error: (01/12/2015 05:36:20 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 5195

Error: (01/12/2015 05:36:20 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

System errors:
=============
Error: (01/12/2015 02:59:53 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 20. The internal error state is 960.

Error: (01/03/2015 09:19:57 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 40.

Error: (01/03/2015 09:19:56 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 40.

Error: (01/03/2015 09:19:56 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 40.

Error: (01/03/2015 09:19:49 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 40.

Error: (01/01/2015 07:23:28 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 20. The internal error state is 960.

Error: (01/01/2015 07:13:28 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 20. The internal error state is 960.

Error: (01/01/2015 07:01:28 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 20. The internal error state is 960.

Error: (01/01/2015 06:43:28 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 20. The internal error state is 960.

Error: (01/01/2015 06:37:28 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 20. The internal error state is 960.

Microsoft Office Sessions:
=========================
Error: (01/16/2015 01:41:27 PM) (Source: VSS)(User: )
Description: 0x80070005, Access is denied.

Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {0af63cba-d8a1-480b-bba4-8e09cab6b900}

Error: (01/16/2015 04:41:46 AM) (Source: Application Error)(User: )
Description: IEXPLORE.EXE11.0.9600.17496546fddccKERNELBASE.dll6.1.7601.1840953159a86e04343520000c42d3b3c01d030e8ab054a8cC:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEC:\Windows\syswow64\KERNELBASE.dlle283e236-9d63-11e4-9d61-e840f268f54f

Error: (01/15/2015 01:36:24 PM) (Source: VSS)(User: )
Description: 0x80070005, Access is denied.

Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {0af63cba-d8a1-480b-bba4-8e09cab6b900}

Error: (01/14/2015 00:59:10 PM) (Source: VSS)(User: )
Description: 0x80070005, Access is denied.

Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {1b11efd4-2496-4fbd-8543-268629dc3708}

Error: (01/13/2015 00:54:03 PM) (Source: VSS)(User: )
Description: 0x80070005, Access is denied.

Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {1b11efd4-2496-4fbd-8543-268629dc3708}

Error: (01/12/2015 02:53:47 PM) (Source: Application Error)(User: )
Description: IEXPLORE.EXE11.0.9600.17496546fddccatiumdva.dll8.14.10.47054176268c0000005000c9df81f7401d02ea0ee7ce92bC:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEC:\Windows\system32\atiumdva.dllb830e6d8-9a94-11e4-8d97-e840f268f54f

Error: (01/12/2015 00:05:30 PM) (Source: CVHSVC)(User: )
Description: (Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: There are currently no active network connections. Background Intelligent Transfer Service (BITS) will try again when an adapter is connected.

Error: (01/12/2015 05:36:20 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 5195

Error: (01/12/2015 05:36:20 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 5195

Error: (01/12/2015 05:36:20 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

 

=========================== Installed Programs ============================
7-Zip 9.20 (HKLM-x32\...\7-Zip) (Version:  - )
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 2.6.0.19120 - Adobe Systems Incorporated)
Adobe AIR (x32 Version: 2.6.0.19120 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 16 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 16.0.0.257 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.0 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.0.7.148 - Adobe Systems, Inc.)
AMD Accelerated Video Transcoding (Version: 13.30.100.41120 - Advanced Micro Devices, Inc.) Hidden
AMD APP SDK Runtime (Version: 2.5.732.1 - Advanced Micro Devices Inc.) Hidden
AMD Catalyst Control Center (x32 Version: 2014.1120.2123.38423 - Advanced Micro Devices, Inc.) Hidden
AMD Catalyst Install Manager (HKLM\...\{F2A7CE36-57BF-5C86-952D-90DBF3746D82}) (Version: 8.0.916.0 - Advanced Micro Devices, Inc.)
AMD Drag and Drop Transcoding (Version: 2.00.0000 - Advanced Micro Devices, Inc.) Hidden
AMD Fuel (Version: 2014.1120.2123.38423 - Advanced Micro Devices, Inc.) Hidden
AMD Media Foundation Decoders (Version: 1.0.80328.2204 - Advanced Micro Devices, Inc.) Hidden
AMD Steady Video Plug-In  (Version: 1.00.0000 - AMD) Hidden
AMD Steady Video Plug-In  (Version: 2.07.0000 - AMD) Hidden
AMD Wireless Display v3.0 (Version: 1.0.0.10 - Advanced Micro Devices, Inc.) Hidden
AMD Wireless Display v3.0 (Version: 1.0.0.15 - Advanced Micro Devices, Inc.) Hidden
Apple Application Support (HKLM-x32\...\{46F044A5-CE8B-4196-984E-5BD6525E361D}) (Version: 2.3.6 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{2EF5D87E-B7BD-458F-8428-E4D0B8B4E65C}) (Version: 7.0.0.117 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Bejeweled 3 (x32 Version: 2.2.0.97 - WildTangent) Hidden
Blackhawk Striker 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Blio (HKLM-x32\...\{741006D1-7B2B-4E33-B2B0-831F282EEF64}) (Version: 2.2.8188 - K-NFB Reading Technology, Inc.)
Bluetooth by hp (HKLM\...\{436E0B79-2CFB-4E5F-9380-E17C1B25D0C5}) (Version: 6.3.0.8200 - Broadcom Corporation)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Bubble Wrap (HKLM-x32\...\{5BFFDDEB-AFD7-499F-BB13-7A6EAD927CDA}_is1) (Version: 1.0.0.0 - XM Asia Pacific Pte Ltd)
Call of Duty: Black Ops - Multiplayer (HKLM-x32\...\Steam App 42710) (Version:  - Treyarch)
Call of Duty: Black Ops (HKLM-x32\...\Steam App 42700) (Version:  - Treyarch)
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Graphics Previews Common (x32 Version: 2014.1120.2123.38423 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2014.1120.2123.38423 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2014.1120.2123.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Standard (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Traditional (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Czech (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Danish (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Dutch (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help English (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Finnish (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help French (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help German (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Greek (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Hungarian (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Italian (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Japanese (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Korean (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Norwegian (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Polish (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Portuguese (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Russian (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Spanish (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Swedish (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Thai (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Turkish (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
ccc-utility64 (Version: 2014.1120.2123.38423 - Advanced Micro Devices, Inc.) Hidden
Chuzzle Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
Counter-Strike: Source (HKLM-x32\...\{9580813D-94B1-4C28-9426-A441E2BB29A5}) (Version: 1.0.0.0 - Valve)
Cradle of Rome 2 (x32 Version: 2.2.0.98 - WildTangent) Hidden
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
DC Universe Online Live (HKCU\...\SOE-DC Universe Online Live) (Version:  - Sony Online Entertainment)
DirectX for Managed Code Update (Summer 2004) (x32 Version: 9.02.2904 - Microsoft) Hidden
Dora's World Adventure (x32 Version: 2.2.0.95 - WildTangent) Hidden
Facebook (HKLM-x32\...\{8AE50893-3A87-4439-9A57-942ED43F7189}) (Version: 1.1.0004 - Hewlett-Packard)
Farm Frenzy (x32 Version: 2.2.0.98 - WildTangent) Hidden
Farmscapes (x32 Version: 2.2.0.98 - WildTangent) Hidden
Fast Connect (HKLM-x32\...\ID Vault) (Version: 1.14.1126.5 - White Sky)
FATE (x32 Version: 2.2.0.97 - WildTangent) Hidden
Final Drive Fury (x32 Version: 2.2.0.95 - WildTangent) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 39.0.2171.99 - Google Inc.)
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.5111.1712 - Google Inc.)
Google Toolbar for Internet Explorer (x32 Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Hewlett-Packard ACLM.NET v1.1.2.0 (x32 Version: 1.00.0000 - Hewlett-Packard) Hidden
Hoyle Card Games (x32 Version: 2.2.0.95 - WildTangent) Hidden
HP Application Assistant (HKLM\...\{B34A07DD-C6F7-414A-AE63-01019482EAF0}) (Version: 1.0.393.3870 - Hewlett-Packard)
HP Auto (Version: 1.0.12935.3667 - Hewlett-Packard Company) Hidden
HP Calendar (HKLM-x32\...\{2B38E0FA-D8A5-4EBF-A018-E3C1C8E7A2E2}) (Version: 5.1.4245.23508 - Hewlett-Packard)
HP Client Services (Version: 1.1.12938.3539 - Hewlett-Packard) Hidden
HP Clock (HKLM-x32\...\{0EEC4E49-D4C2-4E23-87F2-B5641F1A09E4}) (Version: 5.1.4244.16367 - Hewlett-Packard)
HP Customer Experience Enhancements (x32 Version: 6.0.1.8 - Hewlett-Packard) Hidden
HP Deskjet 3050A J611 series Basic Device Software (HKLM\...\{1B77E249-B8D5-4E5E-8848-693ACEF84E6D}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)
HP Deskjet 3050A J611 series Help (HKLM-x32\...\{97DDCAB8-B770-4089-A10F-67568069D78A}) (Version: 140.0.2.2 - Hewlett Packard)
HP Deskjet 3050A J611 series Product Improvement Study (HKLM\...\{A772BF60-20A5-4279-A18B-B9D8DBC9B30A}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)
HP Games (HKLM-x32\...\WildTangent hp Master Uninstall) (Version: 1.0.2.5 - WildTangent)
HP LinkUp (HKLM-x32\...\{7E750542-55BC-4300-8B7B-AC2A762FB435}) (Version: 2.01.029 - Hewlett-Packard)
HP Magic Canvas (HKLM-x32\...\{DDFDC9D6-4220-41F8-BF9A-8E7512C4EF52}) (Version: 5.1.15.0 - Hewlett-Packard)
HP Magic Canvas Tutorials (HKLM-x32\...\{858FCB65-7C6D-4BA4-AD80-A3CB3744CE09}_is1) (Version: 5.0.0.3 - Hewlett-Packard)
HP MovieStore (HKLM-x32\...\{9008D736-35CA-40DB-A2BE-5F32D954E5AA}) (Version: 2.1.21091.0 - Hewlett-Packard Company)
HP MovieStore (x32 Version: 2.1.091 - Hewlett-Packard) Hidden
HP Notes (HKLM-x32\...\{86BAB08A-5E66-4C53-82E3-C1E91673C7CA}) (Version: 5.1.4274.30382 - Hewlett-Packard)
HP Odometer (HKLM-x32\...\{B8AC1A89-FFD1-4F97-8051-E505A160F562}) (Version: 2.10.0000 - Hewlett-Packard)
HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.7702 - HP)
HP RSS (HKLM-x32\...\{452479C5-0118-48E9-AA69-0A7339F95FC8}) (Version: 5.1.4289.23799 - Hewlett-Packard)
HP Setup (HKLM-x32\...\{F5E7D9AF-60F6-4A30-87E3-4EA94D322CE1}) (Version: 9.0.15130.3904 - Hewlett-Packard Company)
HP Setup Manager (HKLM-x32\...\{AE856388-AFAD-4753-81DF-D96B19D0A17C}) (Version: 1.2.15145.3905 - Hewlett-Packard Company)
HP Support Assistant (HKLM-x32\...\{6F44AF95-3CDE-4513-AD3F-6D45F17BF324}) (Version: 6.1.12.1 - Hewlett-Packard Company)
HP Support Information (HKLM-x32\...\{B2B7B1C8-7C8B-476C-BE2C-049731C55992}) (Version: 11.00.0001 - Hewlett-Packard)
HP TouchSmart RecipeBox (HKLM-x32\...\{20714B53-FC73-4F9C-9687-49EB237D6FD7}) (Version: 3.0.3830.27730 - Hewlett-Packard)
HP Update (HKLM-x32\...\{6F1C00D2-25C2-4CBA-8126-AE9A6E2E9CD5}) (Version: 5.003.003.001 - Hewlett-Packard)
HP Vision Hardware Diagnostics (HKLM\...\{D79A02E9-6713-4335-9668-AAC7474C0C0E}) (Version: 2.12.1.0 - Hewlett-Packard)
HP Weather (HKLM-x32\...\{776CC95E-8160-401B-AC79-164822AA8306}) (Version: 5.1.4245.22595 - Hewlett-Packard)
iTunes (HKLM\...\{A535111D-95C8-487F-869E-CE4C239972D2}) (Version: 11.1.1.11 - Apple Inc.)
Jewel Match 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden
Jewel Quest Mysteries: The Seventh Gate Collector's Edition (x32 Version: 2.2.0.98 - WildTangent) Hidden
John Deere Drive Green (x32 Version: 2.2.0.95 - WildTangent) Hidden
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Kobo (HKLM-x32\...\Kobo) (Version: 2.0.3 - Kobo Inc.)
LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.4507 - CyberLink Corp.)
LabelPrint (x32 Version: 2.5.4507 - CyberLink Corp.) Hidden
League of Legends (HKLM-x32\...\League of Legends 3.0.0) (Version: 3.0.0 - Riot Games)
League of Legends (x32 Version: 3.0.0 - Riot Games) Hidden
Left 4 Dead 2 (HKLM-x32\...\Steam App 550) (Version:  - Valve)
Letters from Nowhere 2 (x32 Version: 2.2.0.97 - WildTangent) Hidden
LG USB Modem driver (HKLM-x32\...\{C3ABE126-2BB2-4246-BFE1-6797679B3579}) (Version:  - )
Luxor HD (x32 Version: 2.2.0.98 - WildTangent) Hidden
Mah Jong Medley (x32 Version: 2.2.0.95 - WildTangent) Hidden
Marvel Heroes Game (HKLM-x32\...\{ca6069b5-fc6b-4ce8-a03e-2304143706b7}_is1) (Version: 1.0 - Gazillion Entertainment)
McAfee Security Scan Plus (HKLM\...\McAfee Security Scan) (Version: 3.8.150.1 - McAfee, Inc.)
Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Metric Converter (HKLM-x32\...\{D0661463-50F7-4A1E-83CB-37CC590589AE}_is1) (Version: 1.0.0.0 - XM Asia Pacific Pte Ltd)
Microsoft .NET Framework 1.1 (HKLM-x32\...\{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}) (Version: 1.1.4322 - Microsoft)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Mathematics (HKLM-x32\...\{4D090F70-6F08-4B60-9357-A1DFD4458F09}) (Version: 4.0 - Microsoft Corporation)
Microsoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (HKLM-x32\...\Office14.Click2Run) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000 - Microsoft Corporation) Hidden
Microsoft Office Starter 2010 - English (HKLM-x32\...\{90140011-0066-0409-0000-0000000FF1CE}) (Version: 14.0.5139.5005 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610 (HKLM-x32\...\{a1909659-0a08-4554-8af1-2175904903a1}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610 (HKLM-x32\...\{95716cce-fc71-413f-8ad5-56c2892d4b3a}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.60610 (Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.60610 (Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.60610 (x32 Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.60610 (x32 Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005 (HKLM-x32\...\{7f51bdb9-ee21-49ee-94d6-90afc321780e}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 (Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 (Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual J# .NET Redistributable Package 1.1 (HKLM-x32\...\{1A655D51-1423-48A3-B748-8F5A0BE294C8}) (Version: 1.1.4322 - Microsoft)
Microsoft WSE 3.0 Runtime (x32 Version: 3.0.5305.0 - Microsoft Corp.) Hidden
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Norton Online Backup (HKLM-x32\...\{40A66DF6-22D3-44B5-A7D3-83B118A2C0DC}) (Version: 2.1.17869 - Symantec Corporation)
Norton Security Suite (HKLM-x32\...\N360) (Version: 21.6.0.32 - Symantec Corporation)
NVIDIA PhysX (HKLM-x32\...\{8B922CF8-8A6C-41CE-A858-F1755D7F5D29}) (Version: 9.12.1031 - NVIDIA Corporation)
opensource (x32 Version: 1.0.14960.3876 - Your Company Name) Hidden
PDF Complete Special Edition (HKLM-x32\...\PDF Complete) (Version: 4.0.65 - PDF Complete, Inc)
Penguins! (x32 Version: 2.2.0.98 - WildTangent) Hidden
Plants vs. Zombies - Game of the Year (x32 Version: 2.2.0.98 - WildTangent) Hidden
PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)
PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation)
Poker Superstars III (x32 Version: 2.2.0.95 - WildTangent) Hidden
Polar Bowler (x32 Version: 2.2.0.97 - WildTangent) Hidden
Polar Golfer (x32 Version: 2.2.0.98 - WildTangent) Hidden
Power2Go (HKLM-x32\...\InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.1.5706 - CyberLink Corp.)
Power2Go (x32 Version: 6.1.5706 - CyberLink Corp.) Hidden
PressReader (HKLM-x32\...\{912CED74-88D3-4C5B-ACB0-132318649765}) (Version: 5.11.0721.0 -  NewspaperDirect Inc.)
QuickTime (HKLM-x32\...\{B67BAFBA-4C9F-48FA-9496-933E3B255044}) (Version: 7.74.80.86 - Apple Inc.)
Raptr (HKLM-x32\...\Raptr) (Version:  - )
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6387 - Realtek Semiconductor Corp.)
Recovery Manager (x32 Version: 5.5.0.4424 - CyberLink Corp.) Hidden
Remote Graphics Receiver (HKLM-x32\...\{16FC3056-90C0-4757-8A68-64D8DA846ADA}) (Version: 5.4.5 - Hewlett-Packard)
Robocraft (HKLM-x32\...\Steam App 301520) (Version:  - Freejam)
Roll (HKLM-x32\...\RollerCoaster Tycoon Setup) (Version:  - )
RollerCoaster Tycoon 3: Platinum (x32 Version: 2.2.0.98 - WildTangent) Hidden
Skype™ 6.11 (HKLM-x32\...\{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}) (Version: 6.11.102 - Skype Technologies S.A.)
Spot (HKLM-x32\...\{3D171340-B528-42E0-92E4-BDA7AEEF6F32}_is1) (Version: 1.0.0.0 - XM Asia Pacific Pte Ltd)
Steam (HKLM-x32\...\{048298C9-A4D3-490B-9FF9-AB023A9238F3}) (Version: 1.0.0.0 - Valve Corporation)
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Tap Tap Bear (HKLM-x32\...\{A393CDFF-BEB8-48EA-990D-2EB35B311D23}_is1) (Version: 1.0.0.0 - XM Asia Pacific Pte Ltd)
The Treasures of Mystery Island: The Ghost Ship (x32 Version: 2.2.0.98 - WildTangent) Hidden
Torchlight (x32 Version: 2.2.0.98 - WildTangent) Hidden
TSHostedAppLauncher (x32 Version: 5.1.15.0 - Hewlett-Packard) Hidden
Update Installer for WildTangent Games App (x32 Version:  - WildTangent) Hidden
Virtual Villagers 4 - The Tree of Life (x32 Version: 2.2.0.98 - WildTangent) Hidden
War Thunder Launcher 1.0.1.299 (HKLM-x32\...\{ed8deea4-29fa-3932-9612-e2122d8a62d9}}_is1) (Version:  - 2013 Gaijin Entertainment Corporation)
WildTangent Games App (HP Games) (x32 Version: 4.0.5.32 - WildTangent) Hidden
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3538.0513 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3538.0513 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Windows Live Messenger (x32 Version: 15.4.3538.0513 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Remote Client (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Client Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
World in Conflict - Demo (HKLM-x32\...\Steam App 21940) (Version:  - Massive Entertainment)
XFINITY Toolbar (HKLM-x32\...\xfin_portal) (Version: 4.0.0.23 - )
Xiph.Org Open Codecs 0.85.17777 (HKLM-x32\...\Open Codecs) (Version: 0.85.17777 - Xiph.Org)
Zinio Reader 4 (HKLM-x32\...\ZinioReader4) (Version: 4.2.4164 - Zinio LLC)
Zinio Reader 4 (x32 Version: 4.2.4164 - Zinio LLC) Hidden
Zuma's Revenge (x32 Version: 2.2.0.98 - WildTangent) Hidden

========================= Memory info: ===================================

Percentage of memory in use: 30%
Total physical RAM: 8178.85 MB
Available physical RAM: 5672.2 MB
Total Pagefile: 16355.89 MB
Available Pagefile: 13841.21 MB
Total Virtual: 4095.88 MB
Available Virtual: 3977.05 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:914.58 GB) (Free:384.64 GB) NTFS
2 Drive d: (HP_RECOVERY) (Fixed) (Total:16.83 GB) (Free:2.1 GB) NTFS
3 Drive e: (Dracula.Untold.2014.HDRip.XViD-j) (CDROM) (Total:1.61 GB) (Free:0 GB) UDF


Edited by Rellikdloc, 17 January 2015 - 04:03 PM.


#6 InadequateInfirmity

InadequateInfirmity

    I Gots Me A Certified Edumication


  • Banned
  • 5,180 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:37 PM

Posted 17 January 2015 - 04:03 PM

Step 3: Adware Cleaner.
 
Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

Step 4: Adware Removal Tool.
 
Download Adware removal tool to your desktop, right click the icon and select Run as Administrator.

LOr0Gd7.png

Hit Ok.

sYFsqHx.png

Hit next make sure to leave all items checked, for removal.

8NcZjGc.png


The Program will close all open programs to complete the removal, so save any work and hit OK. Then hit OK after the removal process is complete,  then OK again to finish up. Post log generated by tool.
 
Step 5: Malwarebytes AntiRootkit
 
 
Download Malwarebytes Anti-Rootkit to your desktop.
  • Double-click the icon to start the tool.
  • It will ask you where to extract make sure it is on the desktop.
  • Malwarebytes Anti-Rootkit needs to be run from an account with admin rights.
  • Click next to continue.
  • Then Click Update
  • Once the update is Finished select Next then Scan.
  • If no malware has been found, at the end of scan select Exit
  • If an infection was found, make sure to select all items and click Cleanup.
  • Reboot your machine.
  • Open the MBAR folder and paste the content of the following into your next reply:
  • mbar-log-{date} (xx-xx-xx).txt
  • system-log.txt

[/*]

Step 6: Security Check Log.
 
Download Security Check from here or here and save it to your Desktop.
  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document

 
Step 7: Report
 
Tell me how the machine is performing, and if you need help performing any steps. Also post all requested logs.






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users