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BlockandSurf Ads


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3 replies to this topic

#1 smwein

smwein

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  • Local time:09:38 AM

Posted 09 January 2015 - 01:37 AM

I have blockandsurf ads everyone one of my browsers.  I have Malware bytes, AdwCleaner and anything I could think of.  I just can't seem to get rid of the ads.  Please help.

 

Thanks



BC AdBot (Login to Remove)

 


#2 noknojon

noknojon

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Posted 09 January 2015 - 04:14 AM

Hello -

 

Please list your main Internet Browser (I.E / Firefox / Chrome Etc.) amd your Operating System (XP / Vista / Win7 / Win 8).

 

Please post a snapshot with Speccy for more system details -
How to Publish a snapshot with Speccy <<-- Full Directions Here (only Copy / Paste the link)

 

Download Screen317 Security Check from Here or Here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt
  • Please Copy/Paste the contents of that document.

Note 1:: If any security program requests permission to access the Internet, allow it to
Note 2. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message, (or similar) restart computer and Security Check should run

 

 

Please download MiniToolBox  to desktop to run it.
 Checkmark the following boxes:

  • List content of Hosts
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
 Click Go and Copy / Paste the result. (result.txt)

 

 

If you have an old version of this, it has just been updated, so delete yours -

Please download RKill by Grinler to your desktop

  • If you have an old version,this is new, so please delete it first
  • Right click on the new Red icon and select Run as Administrator
  • A black DOS box will appear for a short time and then disappear.
  • This is normal and indicates the tool ran successfully.
  • At most the tool will usually run for about 2 minutes
  • Please Copy and Paste the small log back here.

 

 

Next : Open your version of AdwCleaner and hit UNINSTALL - -

  • Download AdwCleaner by Xplode from Here or Here and save to your Desktop.
  • Double-click on AdwCleaner.exe to run the tool.
     * Vista/Windows 7/8 users right-click and select Run As Administrator.
  • Click on the Scan button (only once)
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button only once for accuracy.
  • A report (AdwCleaner[R0].txt) will open in Notepad for your review.
  • Check the listed removals and see if you are OK with them.
  • If you have questions, post the Report log back here.

 Next

  • Click on the Clean button only once for accuracy
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK finally to allow AdwCleaner to Restart the computer and complete the removal process.
  • After rebooting, a log report (AdwCleaner[S0].txt) will open automatically.
  • **Copy and Paste the contents of that log in your next reply.**
  • To restore an item that has been deleted by accident : Open the program again,
  • Go to Tools (top left) > Quarantine Manager > check what you want restored > now click on Restore.

Note: With most Adware / Junkware / PUPs it is strongly recommended to deal with it like a legitimate program and uninstall from Programs and Features or Add/Remove Programs in the Control Panel. In many cases, using the uninstaller of the adware not only removes the adware more effectively, but it also restores any changed configuration. After uninstallation, then you can run specialized tools like AdwCleaner and JRT to fix any remaining entries they may find.
 

Please download  JRT - Junkware Removal Tool to your desktop.
* Temporarily Disable your Antivirus now to avoid potential conflicts.
* Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
* The tool will open and start scanning your system.
* Please be patient as this can take a while to complete depending on your system's specifications.
* On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
* Post the contents of JRT.txt into your next message.
 

 

Please run the F-Secure Online Scanner from Here, with Internet Explorer (preferred) or Direct link with other browsers.

  • Follow the Instruction Here for installation.
  • Accept the License Agreement.
  • Accept the ActiveX installs,Click Full System Scan
  • Once the download completes, the scan will begin automatically.
  • NOTE : The scan will take quite some time to finish, so please be patient.
  • When the scan completes, click the Automatic cleaning (recommended) button.
  • Click the Show Report button at the end, and Copy&Paste the entire report in your next reply.

 

Thank You -



#3 smwein

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Posted 09 January 2015 - 10:16 AM

Hi,

 

OS: Windows 7 Pro x64

Main Browser:  Chrome

 

Here are the logs you requested:

 

Speccy: http://speccy.piriform.com/results/0SLAo7pNRdadTKOkbwqZ86u

 

Screen317:

 Results of screen317's Security Check version 0.99.93  
 Windows 7 Service Pack 1 x64 (UAC is disabled!)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Microsoft Security Essentials                        
Trend Micro Client/Server Security Agent Antivirus   
 Antivirus out of date!  
`````````Anti-malware/Other Utilities Check:````````` 
 Java™ 6 Update 27  
 Java version 32-bit out of Date! 
  Adobe Flash Player 15.0.0.246 Flash Player out of Date!  
 Adobe Reader XI  
 Mozilla Firefox 13.0 Firefox out of Date!  
 Google Chrome (39.0.2171.71) 
 Google Chrome (39.0.2171.95) 
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials MSMpEng.exe 
 Microsoft Security Essentials msseces.exe 
 Trend Micro OfficeScan Client pccntmon.exe 
 Malwarebytes Anti-Malware mbamscheduler.exe   
 Trend Micro Client Server Security Agent ntrtscan.exe  
 Trend Micro Client Server Security Agent HostedAgent svcGenericHost.exe 
 Trend Micro Client Server Security Agent tmlisten.exe  
 Trend Micro Client Server Security Agent HostedAgent HostedAgent.exe 
 Trend Micro Client Server Security Agent TmPfw.exe  
 Trend Micro Client Server Security Agent CNTAoSMgr.exe  
 Trend Micro Client Server Security Agent TmProxy.exe  
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 0% 
````````````````````End of Log`````````````````````` 
 
MiniToolbox:
 

MiniToolBox by Farbar  Version: 30-11-2014
Ran by admin (administrator) on 09-01-2015 at 08:45:28
Running from "C:\Users\admin.DOMAIN\Desktop"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
 
========================= FF Proxy Settings: ============================== 
 
 
"Reset FF Proxy Settings": Firefox Proxy settings were reset.
 
========================= Hosts content: =================================
 
 
 
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (01/09/2015 08:43:16 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.
 
Error: (01/09/2015 08:43:16 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.
 
Error: (01/09/2015 08:43:16 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.
 
Error: (01/09/2015 01:07:47 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest2" on line C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.
Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
 
Error: (01/08/2015 02:26:57 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (01/08/2015 02:21:05 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine RegSetValueExW(0x000001e4,SYSTEM\CurrentControlSet\Services\VSS\Diag\VssvcPublisher,0,REG_BINARY,000000000176F230.72).  hr = 0x80070005, Access is denied.
.
 
Error: (01/08/2015 02:21:05 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine RegSetValueExW(0x000005bc,(null),0,REG_BINARY,000000000204E500.72).  hr = 0x80070005, Access is denied.
.
 
 
Operation:
   BackupShutdown Event
 
Context:
   Execution Context: Writer
   Writer Class Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
   Writer Name: WMI Writer
   Writer Instance ID: {db3be160-2b3e-4956-9ac8-980fcc2a7ddb}
 
Error: (01/08/2015 02:21:05 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine RegSetValueExW(0x00000360,(null),0,REG_BINARY,000000000333E270.72).  hr = 0x80070005, Access is denied.
.
 
 
Operation:
   BackupShutdown Event
 
Context:
   Execution Context: Writer
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {9b75b731-030a-48e6-947d-ac72ac471a9d}
 
Error: (01/08/2015 02:21:05 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine RegSetValueExW(0x0000159c,(null),0,REG_BINARY,0000000008A2E220.72).  hr = 0x80070005, Access is denied.
.
 
 
Operation:
   BackupShutdown Event
 
Context:
   Execution Context: Writer
   Writer Class Id: {cd3f2362-8bef-46c7-9181-d62844cdc0b2}
   Writer Name: MSSearch Service Writer
   Writer Instance ID: {1a82f626-954c-414f-8062-1d1aa715de11}
 
Error: (01/08/2015 02:21:05 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine RegSetValueExW(0x000001b8,SYSTEM\CurrentControlSet\Services\VSS\Diag\Registry Writer,0,REG_BINARY,000000000286EDA0.72).  hr = 0x80070005, Access is denied.
.
 
 
Operation:
   BackupShutdown Event
 
Context:
   Execution Context: Writer
   Writer Class Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
   Writer Name: Registry Writer
   Writer Instance ID: {8a11cb16-1a82-430a-8f3a-354c4cf11438}
 
 
System errors:
=============
Error: (01/08/2015 10:36:49 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk5\DR5.
 
Error: (01/08/2015 10:35:09 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk5\DR5.
 
Error: (01/08/2015 10:00:51 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk5\DR5.
 
Error: (01/08/2015 09:58:28 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk5\DR5.
 
Error: (01/08/2015 09:31:13 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk5\DR5.
 
Error: (01/08/2015 09:26:35 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk5\DR5.
 
Error: (01/08/2015 09:23:13 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk5\DR5.
 
Error: (01/08/2015 09:20:23 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk5\DR5.
 
Error: (01/08/2015 02:25:33 PM) (Source: Service Control Manager) (User: )
Description: The HitmanPro 3.7 Crusader (Boot) service terminated with service-specific error %%0.
 
Error: (01/08/2015 02:25:23 PM) (Source: Service Control Manager) (User: )
Description: The NTRU TSS v1.2.1.36 TCS service depends on the TPM Base Services service which failed to start because of the following error: 
%%0
 
 
Microsoft Office Sessions:
=========================
Error: (01/09/2015 08:43:16 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Program Files\CCleaner\CCleaner64.exe
 
Error: (01/09/2015 08:43:16 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Program Files\CCleaner\CCleaner64.exe
 
Error: (01/09/2015 08:43:16 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Program Files\CCleaner\CCleaner64.exe
 
Error: (01/09/2015 01:07:47 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestc:\program files\CCleaner\CCleaner.exe
 
Error: (01/08/2015 02:26:57 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (01/08/2015 02:21:05 PM) (Source: VSS)(User: )
Description: RegSetValueExW(0x000001e4,SYSTEM\CurrentControlSet\Services\VSS\Diag\VssvcPublisher,0,REG_BINARY,000000000176F230.72)0x80070005, Access is denied.
 
Error: (01/08/2015 02:21:05 PM) (Source: VSS)(User: )
Description: RegSetValueExW(0x000005bc,(null),0,REG_BINARY,000000000204E500.72)0x80070005, Access is denied.
 
 
Operation:
   BackupShutdown Event
 
Context:
   Execution Context: Writer
   Writer Class Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
   Writer Name: WMI Writer
   Writer Instance ID: {db3be160-2b3e-4956-9ac8-980fcc2a7ddb}
 
Error: (01/08/2015 02:21:05 PM) (Source: VSS)(User: )
Description: RegSetValueExW(0x00000360,(null),0,REG_BINARY,000000000333E270.72)0x80070005, Access is denied.
 
 
Operation:
   BackupShutdown Event
 
Context:
   Execution Context: Writer
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {9b75b731-030a-48e6-947d-ac72ac471a9d}
 
Error: (01/08/2015 02:21:05 PM) (Source: VSS)(User: )
Description: RegSetValueExW(0x0000159c,(null),0,REG_BINARY,0000000008A2E220.72)0x80070005, Access is denied.
 
 
Operation:
   BackupShutdown Event
 
Context:
   Execution Context: Writer
   Writer Class Id: {cd3f2362-8bef-46c7-9181-d62844cdc0b2}
   Writer Name: MSSearch Service Writer
   Writer Instance ID: {1a82f626-954c-414f-8062-1d1aa715de11}
 
Error: (01/08/2015 02:21:05 PM) (Source: VSS)(User: )
Description: RegSetValueExW(0x000001b8,SYSTEM\CurrentControlSet\Services\VSS\Diag\Registry Writer,0,REG_BINARY,000000000286EDA0.72)0x80070005, Access is denied.
 
 
Operation:
   BackupShutdown Event
 
Context:
   Execution Context: Writer
   Writer Class Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
   Writer Name: Registry Writer
   Writer Instance ID: {8a11cb16-1a82-430a-8f3a-354c4cf11438}
 
 
 
=========================== Installed Programs ============================
7-Zip 9.20 (HKLM-x32\...\7-Zip) (Version:  - )
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 15.0.0.249 - Adobe Systems Incorporated)
Adobe AIR (x32 Version: 15.0.0.249 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.246 - Adobe Systems Incorporated)
Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.246 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.10) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.10 - Adobe Systems Incorporated)
Adobe SVG Viewer 3.0 (HKLM-x32\...\Adobe SVG Viewer) (Version:  3.0 - )
BioAPI Framework (Version: 1.0.2 - Dell Inc.) Hidden
Canon DR-6080/7580/9080C Driver (HKLM-x32\...\DR-6080/7580/9080C Driver) (Version:  - )
CANYON USB PC CAMERA (HKLM-x32\...\{A59AB961-BE82-41E0-B0FB-648DFA6DDEA4}) (Version: 1.0.20 - ANC)
CapturePerfect 3.0 (HKLM-x32\...\{D2F3B366-830E-4371-9130-A8D6BE751363}) (Version: 3.0.4206.1115 - Canon Electronics Inc.)
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - ATI) Hidden
Catalyst Control Center (HKLM-x32\...\{8B1A559A-FB9D-42F5-A8A7-2F132CF28414}) (Version: 1.00.0000 - )
Catalyst Control Center (x32 Version: 2011.0218.1838.33398 - ATI) Hidden
Catalyst Control Center Graphics Previews Common (x32 Version: 2011.0218.1838.33398 - ATI) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2011.0218.1838.33398 - ATI Technologies, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2011.0218.1838.33398 - ATI) Hidden
Catalyst Control Center Profiles Desktop (x32 Version: 2011.0218.1838.33398 - ATI) Hidden
CCC Help Chinese Standard (x32 Version: 2011.0218.1837.33398 - ATI) Hidden
CCC Help Chinese Traditional (x32 Version: 2011.0218.1837.33398 - ATI) Hidden
CCC Help Czech (x32 Version: 2011.0218.1837.33398 - ATI) Hidden
CCC Help Danish (x32 Version: 2011.0218.1837.33398 - ATI) Hidden
CCC Help Dutch (x32 Version: 2011.0218.1837.33398 - ATI) Hidden
CCC Help English (x32 Version: 2011.0218.1837.33398 - ATI) Hidden
CCC Help Finnish (x32 Version: 2011.0218.1837.33398 - ATI) Hidden
CCC Help French (x32 Version: 2011.0218.1837.33398 - ATI) Hidden
CCC Help German (x32 Version: 2011.0218.1837.33398 - ATI) Hidden
CCC Help Greek (x32 Version: 2011.0218.1837.33398 - ATI) Hidden
CCC Help Hungarian (x32 Version: 2011.0218.1837.33398 - ATI) Hidden
CCC Help Italian (x32 Version: 2011.0218.1837.33398 - ATI) Hidden
CCC Help Japanese (x32 Version: 2011.0218.1837.33398 - ATI) Hidden
CCC Help Korean (x32 Version: 2011.0218.1837.33398 - ATI) Hidden
CCC Help Norwegian (x32 Version: 2011.0218.1837.33398 - ATI) Hidden
CCC Help Polish (x32 Version: 2011.0218.1837.33398 - ATI) Hidden
CCC Help Portuguese (x32 Version: 2011.0218.1837.33398 - ATI) Hidden
CCC Help Russian (x32 Version: 2011.0218.1837.33398 - ATI) Hidden
CCC Help Spanish (x32 Version: 2011.0218.1837.33398 - ATI) Hidden
CCC Help Swedish (x32 Version: 2011.0218.1837.33398 - ATI) Hidden
CCC Help Thai (x32 Version: 2011.0218.1837.33398 - ATI) Hidden
CCC Help Turkish (x32 Version: 2011.0218.1837.33398 - ATI) Hidden
ccc-utility64 (Version: 2011.0218.1838.33398 - ATI) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 5.01 - Piriform)
CDDRV_Installer (Version: 4.60 - Logitech) Hidden
Crystal Reports Basic Runtime for Visual Studio 2008 (HKLM-x32\...\{CE26F10F-C80F-4377-908B-1B7882AE2CE3}) (Version: 10.5.1.0 - Business Objects)
Custom (Version: 01.00.00.000 - Wave Systems Corp.) Hidden
CyberLink PowerDVD 9.5 (HKLM-x32\...\InstallShield_{A8516AC9-AAF1-47F9-9766-03E2D4CDBCF8}) (Version: 9.5.1.3225 - CyberLink Corp.)
CyberLink PowerDVD 9.5 (x32 Version: 9.5.1.3225 - CyberLink Corp.) Hidden
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Definition Update for Microsoft Office 2010 (KB2910899) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{C8358E8D-6C89-41B3-8439-FEFBC0353D81}) (Version:  - Microsoft)
Dell Backup and Recovery Manager (HKLM\...\{50B4B603-A4C6-4739-AE96-6C76A0F8A388}) (Version: 1.3.1 - Dell Inc.)
Dell Client System Update (HKLM-x32\...\{2B2B45B1-3CA0-4F8D-BBB3-AC77ED46A0FE}) (Version: 1.2.1 - Dell Inc.)
Dell Data Protection | Access (HKLM-x32\...\{A7D91856-258D-4C87-8041-B170851CE432}) (Version: 2.1.00001.002 - Dell Inc.)
Dell Data Protection | Access (Version: 02.01.01.002 - Wave Systems Corp) Hidden
Dell Data Protection | Access | Drivers (HKLM-x32\...\{4E4E65EE-C456-45AC-B5AD-C62C3A325BD0}) (Version: 2.01.018 - Dell Inc.)
Dell Data Protection | Access | Middleware (HKLM-x32\...\{841CBDD5-4BB5-403E-AEE3-2FADC3890BE8}) (Version: 2.01.010 - Dell Inc.)
Dell Edoc Viewer (HKLM\...\{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}) (Version: 1.0.0 - Dell Inc)
DellAccess (Version: 01.01.00.072 - Wave Systems Corp.) Hidden
DirectX 9 Runtime (x32 Version: 1.00.0000 - Sonic Solutions) Hidden
EMBASSY Security Center (Version: 04.03.00.121 - Wave Systems Corp.) Hidden
EndNote X7 (HKLM-x32\...\{86B3F2D6-AC2B-0017-8AE1-F2F77F781B0C}) (Version: 17.0.2.7390 - Thomson Reuters)
erLT (x32 Version: 1.20.0137 - Logitech, Inc.) Hidden
FileOpen Client (x64) B928 (HKLM\...\{3ED9A79B-1419-4C5F-BA88-EFD6F180EBE5}) (Version: 3.0.95.928 - FileOpen Systems, Inc.)
Firefox ActiveX Plugin r37 (HKLM\...\{97F2985C-B74A-4672-960E-E3769AE5657A}}_is1) (Version:  - )
Frost Digital Deposits Add-on (HKLM-x32\...\{BB6A6E56-F28E-44D6-9899-86F10B4AE7B1}) (Version: 1.0.8 - 3i-Infotech)
Gemalto (Version: 01.64.01.0010 - Wave Systems Corp) Hidden
GO-Global for UNIX 2.2.19 (HKLM-x32\...\GO-Global for UNIX 2.2.19.1222) (Version: 2.2.19.1222 - GraphOn Corporation)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 39.0.2171.95 - Google Inc.)
Google Earth (HKLM-x32\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google SketchUp 7 (HKLM-x32\...\{E5D52570-5EF1-4576-A434-6CCD92268F0F}) (Version: 2.0.10247 - Google, Inc.)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
GoToAssist Corporate (HKLM-x32\...\GoToAssist) (Version: 10.4.0.917 - Citrix Online, a division of Citrix Systems, Inc.)
HitmanPro 3.7 (HKLM\...\HitmanPro37) (Version: 3.7.9.232 - SurfRight B.V.)
HP Color LaserJet 3600 (02/27/2007 61.063.461.41) (HKLM\...\hpc3600w) (Version: 02/27/2007 61.063.461.41 - HP)
IIS 7.5 Express (HKLM-x32\...\{22025051-1991-48EB-8BE8-7A3329DAE7ED}) (Version: 7.5.1070 - Microsoft Corporation)
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Identity Protection Technology 1.1.2.0 (HKLM-x32\...\{C01A86F5-56E7-101F-9BC9-E3F1025EB779}) (Version: 1.1.2.0 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1144 - Intel Corporation)
Intel® Network Connections 15.7.176.1 (HKLM\...\PROSetDX) (Version: 15.7.176.1 - Dell)
Intel® Network Connections 15.7.176.1 (Version: 15.7.176.1 - Dell) Hidden
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2418 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 10.1.0.1008 - Intel Corporation)
Java Auto Updater (x32 Version: 2.0.6.1 - Sun Microsystems, Inc.) Hidden
Java™ 6 Update 27 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86416027FF}) (Version: 6.0.270 - Oracle)
Java™ 6 Update 27 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83216027FF}) (Version: 6.0.270 - Oracle)
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
KhalInstallWrapper (Version: 2.00.0000 - Logitech) Hidden
Label Design Studio 5.0 (HKLM-x32\...\{2287E391-1CBD-4F1A-9D0B-B8E09D91B8A5}_is1) (Version: 5.0.689.1 - MicroVision Development, Inc.)
Logitech SetPoint (HKLM-x32\...\{F29B21BD-CAA6-445F-8EF7-A7E2B9D8B14E}) (Version: 4.80 - Logitech)
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office Access MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Professional 2010 (HKLM-x32\...\Office14.SingleImage) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Office Proof (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Single Image 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Security Client (Version: 4.6.0305.0 - Microsoft Corporation) Hidden
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.6.305.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
Mitchell RepairCenter 2012 (HKLM-x32\...\{081B31EC-2AE0-4620-9F87-DDDC480A43D6}) (Version: 16.4.128 - Mitchell International)
Mitchell System Requirement Verification 1.1.4 (HKLM-x32\...\{C77BAC18-D555-4D44-8300-2747F03B0C25}) (Version: 1.1.4 - Mitchell International)
Mitchell TruckEst 3.0.1 (HKLM-x32\...\{D0031312-C77D-4E5D-AFF9-03DB33BFB002}) (Version: 3.0.1 - Mitchell International)
Mozilla Firefox 13.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 13.0 (x86 en-US)) (Version: 13.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 13.0 - Mozilla)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSXML 4.0 SP2 (KB941833) (HKLM-x32\...\{C523D256-313D-4866-B36A-F3DE528246EF}) (Version: 4.20.9849.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP2 Parser and SDK (HKLM-x32\...\{716E0306-8318-4364-8B8F-0CC4E9376BAC}) (Version: 4.20.9818.0 - Microsoft Corporation)
NTRU TCG Software Stack (Version: 2.1.36 - Security Innovation, Inc.) Hidden
Oracle VM VirtualBox 4.1.14 (HKLM\...\{C6400179-A2BD-4491-AD13-CEC9DD066246}) (Version: 4.1.14 - Oracle Corporation)
PC-CCID (Version: 2.0.0 - Gemalto) Hidden
PhotoShowExpress (x32 Version: 2.0.063 - Sonic Solutions) Hidden
Preboot Manager (Version: 03.03.00.074 - Wave Systems Corp.) Hidden
Private Information Manager (Version: 07.01.00.022 - Wave Systems Corp.) Hidden
RBVirtualFolder64Inst (Version: 1.00.0000 - Roxio, Inc.) Hidden
RealLegal E-Transcript Bundle Viewer (HKLM-x32\...\{521D6EE7-E5B6-4E9B-837A-BEF39247FF07}) (Version: 6.0.1.887 - Thomson Reuters)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.5883 - Realtek Semiconductor Corp.)
ResearchSoft Direct Export Helper (HKLM-x32\...\ResearchSoft Direct Export Helper) (Version:  - Thomson Reuters)
Roxio Activation Module (x32 Version: 1.0 - Roxio) Hidden
Roxio BackOnTrack (x32 Version: 1.3.3 - Roxio) Hidden
Roxio Burn (x32 Version: 1.8 - Roxio) Hidden
Roxio Creator Starter (HKLM-x32\...\{6F0BBEFE-BE1C-419B-BA1F-D36C9E7915BC}) (Version: 12.1.77.0 - Roxio)
Roxio Creator Starter (x32 Version: 1.0.439 - Roxio) Hidden
Roxio Creator Starter (x32 Version: 5.0.0 - Roxio) Hidden
Roxio Express Labeler 3 (x32 Version: 3.2.2 - Roxio) Hidden
Roxio File Backup (Version: 1.3.2 - Roxio) Hidden
ScreenConnect Client (f1b8344f1065504d) (HKLM-x32\...\{1BCA3BF5-BB27-4DD3-8C98-23938832304E}) (Version: 4.4.7175.5302 - Elsinore Technologies, Inc.)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (x32 Version:  - Microsoft) Hidden
ShoreTel Communicator (HKLM-x32\...\{4B0D62D8-D100-4089-A8B0-D7C90CB2CDF2}) (Version: 16.42.8411.0 - ShoreTel, Inc.)
SketchUp 2015 (HKLM\...\{319CD380-1AAB-4CAD-BE1D-59189A780FA6}) (Version: 15.2.685 - Trimble Navigation Limited)
SketchUp 8 (HKLM-x32\...\{779D8CA1-03DD-4AD4-B21F-3E20BFE7BEDE}) (Version: 3.0.15158 - Trimble Navigation Limited)
Sonic CinePlayer Decoder Pack (x32 Version: 4.3.0 - Sonic Solutions) Hidden
SPBA 5.9 (Version: 5.9.4.6686 - UPEK Inc.) Hidden
Synology Assistant (remove only) (HKLM-x32\...\Synology Assistant) (Version:  - )
TeamViewer 9 (HKLM-x32\...\TeamViewer 9) (Version: 9.0.32494 - TeamViewer)
Trend Micro Client/Server Security Agent (HKLM-x32\...\{BED0B8A2-2986-49F8-90D6-FA008D37A3D2}) (Version: 3.0.3152 - Trend Micro)
TruckEst Data (x32 Version: 3.0.0 - Mitchell International) Hidden
Trusted Drive Manager (Version: 4.1.1.312 - Wave Systems Corp.) Hidden
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B4A38370-2ADB-46B0-A1B0-0C4A2F7DCA31}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM-x32\...\{90140000-0016-0409-0000-0000000FF1CE}_Office14.SingleImage_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.SingleImage_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM-x32\...\{90140000-001B-0409-0000-0000000FF1CE}_Office14.SingleImage_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{4EEA3D3E-989C-4DF4-AB0A-3042C0C12AA3}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2494150) (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{3FCFD88F-4D13-4F38-8625-ABABEA7F61EA}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{8BEEA2FC-D416-428A-B52A-A3ED45921151}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition (HKLM-x32\...\{90140000-006E-0409-0000-0000000FF1CE}_Office14.SingleImage_{8BEEA2FC-D416-428A-B52A-A3ED45921151}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{287A1E92-9E41-4BC1-8920-B3D0E9220800}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589386) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{A4F91D60-654C-4892-BFD3-0D41ADA649B6}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{9D69691D-823D-4C3E-9B12-563A3F520366}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597089) 32-Bit Edition (HKLM-x32\...\{90140000-006E-0409-0000-0000000FF1CE}_Office14.SingleImage_{A12F43A5-CF0B-44E3-942F-2441CD442F0D}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2687275) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{0B7744D2-1FDD-4843-9987-7CE11B79F370}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{35698CB7-AAA2-4577-B505-DBFF504AEF23}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{5AA578BB-759C-40FD-9661-A737C0884541}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F1A20C69-9FE5-40FD-9CD5-84EABC2EF64A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837581) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{334FB202-28D7-4BA4-8BC9-4FE4AB233EA0}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837602) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{8158D96B-083A-4FE4-8587-B5D0F49FE4B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837602) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{8158D96B-083A-4FE4-8587-B5D0F49FE4B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837606) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B0D672F7-883E-4279-8E75-D97A5445AB46}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2883019) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{D1C4AD0B-CC79-41D2-8D6A-571E7B30658C}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2889818) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{CFB80344-FCBA-4C03-AD77-D49E82F14C3E}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2889828) 32-Bit Edition (HKLM-x32\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.SingleImage_{C1954E2B-1672-4E5C-B564-F8CB2D08345B}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2910896) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0409-0000-0000000FF1CE}_Office14.SingleImage_{E762A933-274B-4860-B066-A39FAB0838FD}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2910896) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.SingleImage_{A7AA9E77-A9F4-4596-8AFD-4910FF258C3D}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2597088) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{A87EDEA3-4861-4D99-9B36-F442740F1287}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2597088) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{A87EDEA3-4861-4D99-9B36-F442740F1287}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2597088) 32-Bit Edition (HKLM-x32\...\{90140000-00A1-0409-0000-0000000FF1CE}_Office14.SingleImage_{26A0F874-417C-4B0A-8088-3FA53638FB49}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.SingleImage_{DCE104A1-1875-4469-A83D-A5BFA6C4640F}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{2AB483F1-C86E-427A-83B4-23889B03512D}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2880517) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.SingleImage_{DF548669-AAED-467B-A074-AE2B72A4A871}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2880517) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{6C727BC2-B2B9-4B03-BD7E-682EA6FA1C04}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)
Update for Microsoft Visio 2010 (KB2880526) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{7B29D8B8-6A87-496C-A65E-B935E740448A}) (Version:  - Microsoft)
Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{38CF30E4-3348-4BD1-A859-B630C355A56F}) (Version:  - Microsoft)
Upek Touchchip Fingerprint Reader (Version: 1.2.004 - Dell Inc.) Hidden
VLC media player 1.1.11 (HKLM-x32\...\VLC media player) (Version: 1.1.11 - VideoLAN)
Wave Infrastructure Installer (Version: 07.67.17.0010 - Wave Systems Corp) Hidden
Wave Support Software Installer (Version: 05.13.00.033 - Wave Systems Corp) Hidden
Win32DiskImager version 0.9.5 (HKLM-x32\...\{D074CE74-912A-4AD3-A0BF-3937D9D01F17}_is1) (Version: 0.9.5 - ImageWriter Developers)
Windows Driver Package - Dell Inc. PBADRV System  (09/11/2009 1.0.1.6) (HKLM\...\9512AA21B791B05A54E27065C45BBC417AB282DF) (Version: 09/11/2009 1.0.1.6 - Dell Inc.)
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3508.1109 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Windows Live Messenger (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Remote Client (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Client Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
 
========================= Memory info: ===================================
 
Percentage of memory in use: 49%
Total physical RAM: 8072.93 MB
Available physical RAM: 4096.66 MB
Total Pagefile: 16144.05 MB
Available Pagefile: 11609.34 MB
Total Virtual: 4095.88 MB
Available Virtual: 3978.28 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:284.41 GB) (Free:148.09 GB) NTFS
8 Drive j: (backup_images_only) (Fixed) (Total:1397.26 GB) (Free:543.32 GB) NTFS
9 Drive k: (My Passport) (Fixed) (Total:931.48 GB) (Free:124.58 GB) NTFS
10 Drive l: () (Removable) (Total:28.88 GB) (Free:25.06 GB) NTFS
11 Drive v: (New Volume) (Network) (Total:13037.37 GB) (Free:4.58 GB) NTFS
12 Drive w: (New Volume) (Network) (Total:13037.37 GB) (Free:4.58 GB) NTFS
13 Drive x: (New Volume) (Network) (Total:13037.37 GB) (Free:4.58 GB) NTFS
14 Drive y: (New Volume) (Network) (Total:13037.37 GB) (Free:4.58 GB) NTFS
15 Drive z: (New Volume) (Network) (Total:13037.37 GB) (Free:4.58 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\RESEARCH9
 
admin                    Administrator            Guest                    
 
 
**** End of log ****
 
Rkill:
 

Rkill 2.7.0 by Lawrence Abrams (Grinler)
Copyright 2008-2015 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 01/09/2015 08:46:34 AM in x64 mode.
Windows Version: Windows 7 Professional Service Pack 1
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * No malware processes found to kill.
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * No issues found.
 
Checking Windows Service Integrity: 
 
 * No issues found.
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * No issues found.
 
Program finished at: 01/09/2015 08:47:12 AM
Execution time: 0 hours(s), 0 minute(s), and 38 seconds(s)
 
JRT:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.4.1 (12.28.2014:1)
OS: Windows 7 Professional x64
Ran by admin on Fri 01/09/2015 at  9:04:52.16
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-19\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-20\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-21-2377942431-2156368923-743509510-1000\Software\Microsoft\Internet Explorer\Main\\Start Page
 
 
 
~~~ Registry Keys
 
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{11111111-1111-1111-1111-110111271159}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{11111111-1111-1111-1111-110111271159}
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
Successfully deleted: [Folder] "C:\ProgramData\strongvault online backup"
Successfully deleted: [Folder] "C:\Users\admin.DOMAIN\AppData\Roaming\strongvault"
Successfully deleted: [Folder] "C:\Users\admin.DOMAIN\appdata\local\downloadterms"
Successfully deleted: [Folder] "C:\Users\admin.DOMAIN\appdata\local\pro_pc_cleaner"
Successfully deleted: [Folder] "C:\Users\admin.DOMAIN\appdata\locallow\mixidj"
Successfully deleted: [Folder] "C:\ai_recyclebin"
Successfully deleted: [Folder] "C:\Windows\syswow64\ai_recyclebin"
Successfully deleted: [Folder] "C:\Users\admin.DOMAIN\documents\propccleaner"
 
 
 
~~~ FireFox
 
Successfully deleted: [File] C:\Users\admin.DOMAIN\AppData\Roaming\mozilla\firefox\profiles\ykxko1pd.default\invalidprefs.js
Successfully deleted: [File] C:\Users\admin.DOMAIN\AppData\Roaming\mozilla\firefox\profiles\ykxko1pd.default\searchplugins\avg-secure-search.xml
Emptied folder: C:\Users\admin.DOMAIN\AppData\Roaming\mozilla\firefox\profiles\ykxko1pd.default\minidumps [2 files]
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Fri 01/09/2015 at  9:07:14.51
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
Fsecure:
 
Didn't find anything and there was no log.
 
Thank you for the help.
 
 
 


#4 noknojon

noknojon

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Posted 09 January 2015 - 03:48 PM

Which Antivirus / Firewall system do you wish to use ??  >> Trend Micro Client/Server Security Agent  or Microsoft Security Essentials
There are conflicting reports of which one is working as they both can not work together. You must uninstall one of these ...

 

Windows Security Center
User Account Control (UAC): Disabled
Windows Update
AutoUpdate: Not configured
Windows Defender
Windows Defender: Disabled
Firewall
Firewall: Enabled
Display Name: Trend Micro Personal Firewall
Antivirus: Microsoft Security Essentials
Antivirus: Enabled
Company Name: Microsoft
Product Version: 4.6.305.0
Virus Signature Database: Up to date
Trend Micro Client/Server Security Agent Antivirus
Antivirus: Disabled
Virus Signature Database: Up to date


Your Google Chrome is outdated so your add-ons will also be behind in updates Google Chrome 41.0.2267.0 is now current.

Make sure any offered free Add Ons are unticked during any download - They are only advertising, and that is how you got blockandsurf ads .....

If this is not enough to update  Java™ 6 Update 27, then go HERE but always Delete any old versions of installed Java.
Check your Chrome after update, but all other users should download Flash Player16 from http://get.adobe.com/flashplayer.
Make sure any offered free Add Ons are unticked during any download - They are only advertising, and that is how you got blockandsurf ads ......

 

Next : Open your version of AdwCleaner and hit UNINSTALL - -

  • Download AdwCleaner by Xplode from Here or Here and save to your Desktop.

Did you run AdwCleaner, as it would have left a decent log ?? It will have opened on your desktop when you completed the Clean section ......

 

 

Download TDSSKiller and save it to your desktop.

  • Extract (unzip) its contents to your desktop.
  • Open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt.
    Please copy and paste the contents of that file here.

 

 

 

Please download Temp File Cleaner by Old Timer
1 .Download TFC from the download link above and save the file on your desktop.
2 .Close ALL running applications as TFC will terminate them before attempting to clean up the temporary files.
3 .Double-click on the TFC icon.
4 .When the program opens, click on the Start button.  TFC will terminate the Explorer process and all running applications and then begin the process of cleaning out all of your temp folders.
5 .When done, press > Exit, and reboot your computer and finish the cleanup
No log is produced or expected.
Note: After removing temp files, the computer may show to be slow than usual, but it will improve once the cache is rebuilt.

 

 

With your next logs, post back a report it the problem has changed for better or worse -






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