Help Please! I've been searching this forum and on line all day! I cannot find anything close to my problem or any instructions to help me fix it.
I have two user accounts on my computer. Both have Administrator privileges however, recently certain functions and capabilities have disappeared from these User Logons. I think they have somehow become corrupt, so I thought I would create a new user and copy over the files (minus the Ntuser.dat; Ntuser.dat.log; and Ntuser.ini).
HOWEVER, when I open the Control Panel/User Accounts and click Add or Remove User Account - I get nothing! No window opens. I have even activated the built in "Administrator" Account through the elevated command prompt, (but was unable to rename as per the tutorial on here) and it doesn't work either.
( I think not being able to rename the Administrator account has something to do with me not having "true" administrator privileges. When I tried to save the rename program into the Windows32 system folder I got a "you must have administrative rights to do this" pop up, so I clicked to activate, but it never placed the file in the system folder.)
Other things discovered while working on this:
- I cannot see/find (from the start prompt) "local security policies"
- "Manage Computer" does not show "Users & Groups".
I can boot into safe mode and use the Toshiba Restore option which will bring it back to "out of the box" condition - but I believe I would have to reinstall all my programs - not something I want to do -- so this is a worst case/Armageddon scenario.
Any idea on how to fix these profiles and/or what could be wrong with Windows (running 7 Home Premium; 64 bit)?