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Possible leftovers after clean up, can anybody help

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2 replies to this topic

#1 wildchild_pt


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Posted 08 January 2015 - 06:23 AM



I was registering some problems on my PC recently, and we had a spell of emails being sent via our server (having our IP blacklisted on a couple of servers). after running Malwarebytes Chameleon on all the machines in our group I found a couple of malicious objects on several PCs in our network.
Following a general clean up I still notice some problems on this machine, even though the results of scans (with Malewarebytes Chameleon, Avast, Trend Micro, BitDefender online scan) appear to be clean I still notice that my PC has the ocassional moments where it freezes for a while (this especially happens in Outlook) and I believe that we continue to send out unsolicitated emails (Our IT Admin has reconfigured how we send out emails and now it is going through our ISP and therefore a different IP address, but has not detected the source of where the problem might be or might have been). since the clean up I have also received messages saying that there may have been a security compromise on my machine and contact to certain files have been blocked (shared folders stored on our server), this is resolved after a restart.

I notice an entry in my HJT log (O24 - Desktop Component 0: (no name) - (no file)) which I cannot remove and am wondering if that has anything to do with malware. I would appreciate it if someone could have a look at the log and offer some advice. I have also run a DDS scan and and OTL Scan and can post those logs if necessary;


Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 10:05:34, on 08-01-2015
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)

FIREFOX: 34.0 (x86 en-GB)
Boot mode: Normal

Running processes:
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Program Files\Java\jre7\bin\jqs.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\TeamViewer\Version8\TeamViewer_Service.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
c:\Program Files\Zune\ZuneBusEnum.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\WebDrive\wdService.exe
C:\Program Files\TeamViewer\Version8\TeamViewer.exe
C:\Program Files\TeamViewer\Version8\tv_w32.exe
C:\Program Files\Adobe\Acrobat 11.0\Acrobat\Acrotray.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Sandboxie\SbieCtrl.exe
C:\Program Files\Sandboxie\SbieSvc.exe
C:\Program Files\WebDrive\webdrive.exe
C:\Documents and Settings\C.Oliveira\Application Data\BitTorrent\BitTorrent.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\TechSmith\Snagit 11\Snagit32.exe
C:\Program Files\TechSmith\Snagit 11\TSCHelp.exe
C:\Program Files\TechSmith\Snagit 11\SnagPriv.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Documents and Settings\C.Oliveira\Application Data\Dropbox\bin\Dropbox.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\Evernote\Evernote\EvernoteClipper.exe
C:\Program Files\TechSmith\Snagit 11\snagiteditor.exe
C:\Documents and Settings\C.Oliveira\Desktop\HijackThis.exe
C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\WinZip\zipsendservice.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = https://us5.admin.mailchimp.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://us5.admin.mailchimp.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = https://us5.admin.mailchimp.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = https://us5.admin.mailchimp.com/
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: avast! Online Security - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O2 - BHO: Adobe Acrobat Create PDF Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll
O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Adobe Acrobat Create PDF Toolbar - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll
O4 - HKLM\..\Run: [SwitchBoard] C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 11.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [AvastUI.exe] "C:\Program Files\AVAST Software\Avast\AvastUI.exe" /nogui
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [AdobeCS6ServiceManager] "C:\Program Files\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [AdobeAAMUpdater-1.0] "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
O4 - HKCU\..\Run: [SandboxieControl] "C:\Program Files\Sandboxie\SbieCtrl.exe"
O4 - HKCU\..\Run: [WebDriveTray] C:\Program Files\WebDrive\webdrive.exe /trayicon
O4 - HKCU\..\Run: [BitTorrent] "C:\Documents and Settings\C.Oliveira\Application Data\BitTorrent\BitTorrent.exe"  /MINIMIZED
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Startup: Dropbox.lnk = C:\Documents and Settings\C.Oliveira\Application Data\Dropbox\bin\Dropbox.exe
O4 - Startup: EvernoteClipper.lnk = C:\Program Files\Evernote\Evernote\EvernoteClipper.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Snagit 11.lnk = C:\Program Files\TechSmith\Snagit 11\Snagit32.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Capturar esta página - C:\Program Files\Evernote\Evernote\\EvernoteIERes\Clip.html?clipAction=1
O8 - Extra context menu item: Capturar Imagem - C:\Program Files\Evernote\Evernote\\EvernoteIERes\Clip.html?clipAction=4
O8 - Extra context menu item: Capturar selecção - C:\Program Files\Evernote\Evernote\\EvernoteIERes\Clip.html?clipAction=3
O8 - Extra context menu item: Capturar URL - C:\Program Files\Evernote\Evernote\\EvernoteIERes\Clip.html?clipAction=0
O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Nova Nota - C:\Program Files\Evernote\Evernote\\EvernoteIERes\NewNote.html
O8 - Extra context menu item: Search Image on TinEye - file://\\SRVMAIN\RedirectedFolders\C.Oliveira\My Documents\TinEye IE Plugin\TinEye.js
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: @C:\Program Files\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files\Evernote\Evernote\\EvernoteIERes\AddNote.html
O9 - Extra 'Tools' menuitem: @C:\Program Files\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files\Evernote\Evernote\\EvernoteIERes\AddNote.html
O9 - Extra button: Exibir ou ocultar HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = bpcc.local
O17 - HKLM\Software\..\Telephony: DomainName = bpcc.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = bpcc.local
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Autodesk Content Service - Autodesk, Inc. - C:\Program Files\Autodesk\Content Service\Connect.Service.ContentService.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: FlexNet Licensing Service - Flexera Software LLC - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Serviço Google Update (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Serviço Google Update (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Oracle Corporation - C:\Program Files\Java\jre7\bin\jqs.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: Sandboxie Service (SbieSvc) - Sandboxie Holdings, LLC - C:\Program Files\Sandboxie\SbieSvc.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe
O23 - Service: SpyHunter 4 Service - Enigma Software Group USA, LLC. - C:\PROGRA~1\ENIGMA~1\SPYHUN~1\SH4SER~1.EXE
O23 - Service: SwitchBoard - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O23 - Service: TeamViewer 8 (TeamViewer8) - TeamViewer GmbH - C:\Program Files\TeamViewer\Version8\TeamViewer_Service.exe
O23 - Service: WebDrive Service (WebDriveService) - South River Technologies, Inc. - C:\Program Files\WebDrive\wdService.exe
O24 - Desktop Component 0: (no name) - (no file)

End of file - 11903 bytes

Edited by hamluis, 08 January 2015 - 07:56 AM.
Moved from XP to Malware Removal Logs - Hamluis.

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#2 Machiavelli


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Posted 10 January 2015 - 11:03 AM

Hey my friend. :)

Please download FRST (by Farbar) from the link below and save it to your Desktop.

Download Mirror #1

If you are unsure whether you have 32-Bit or 64-Bit Windows, see here
  • Disable all anti-virus and anti-malware software to prevent them inhibiting FRST in any way. If you are unsure how to do this, see THIS.
  • Double-click FRST.exe/FRST64.exe (depending on which version you downloaded) to run it. (if you have Windows Vista / Windows 7 / Windows 8: Please do a Right click on the FRST icon and select Run as Administrator)
  • When the disclaimer appears, click Yes.
  • Click Scan to start FRST.
  • When FRST finishes scanning, two logs, FRST.txt and Addition.txt will open.
  • Copy (Ctrl+C) and Paste (Ctrl+V) the contents of both of these logs into your next post please.


If I don't reply within 24 hours please PM me!

  • Every topic with no replies within 5 days will be closed.
  • If you like my help here please give me feedback.


#3 Machiavelli


    Agent 007

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  • Local time:01:10 PM

Posted 14 January 2015 - 10:29 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.


If I don't reply within 24 hours please PM me!

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