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Portable hard drive problem


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#1 redjim

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Posted 08 January 2015 - 04:38 AM

A recent disk check on a 1tb portable hard drive the results of which were:

 

No results found for Checking file system on D: Volume label is Toshiba. CHKDSK is verifying files (stage 1 of 5)... 256 file records processed. File verification completed. 0 large file records processed. 0 bad file records processed. 0 EA records processed. 0 reparse records processed. CHKDSK is verifying indexes (stage 2 of 5)... 280 index entries processed. Index verification completed. CHKDSK is verifying security descriptors (stage 3 of 5)... 256 file SDs/SIDs processed. Security descriptor verification completed. 12 data files processed. CHKDSK is verifying file data (stage 4 of 5)... 240 files processed. File data verification completed. CHKDSK is verifying free space (stage 5 of 5)... 244160546 free clusters processed. Free space verification is complete. Read failure with status 0xc0000185 at offset 0xb87c1000 for 0x10000 bytes. Read failure with status 0xc0000185 at offset 0xb87c2000 for 0x1000 bytes. An unspecified error occurred (6c6f6766696c652e 29c). 0001000020000000200000000000000001000000000000000000000000000000 -------------------------------------------------------------------------------- Binary data: In Words 0000: 00000100 00000020 00000020 00000000 0008: 00000001 00000000 00000000 00000000 In Bytes 0000: 00 01 00 00 20 00 00 00 .... ... 0008: 20 00 00 00 00 00 00 00 ....... 0010: 01 00 00 00 00 00 00 00 ........ 0018: 00 00 00 00 00 00 00 00 .........

 

A scan with Seagate tool gave this result:

 

---------- SeaTools for Windows v1.2.0.10 ---------------
08/01/2015 09:04:32
Unit Serial: 21161524
Unit Model: TOSHIBA
Firmware Revision: AX001U
Short DST - Started 08/01/2015 09:04:32
Short DST - Pass 08/01/2015 09:04:42
Identify - Started 08/01/2015 09:05:12
Short Generic - Started 08/01/2015 09:06:02
Short Generic - FAIL 08/01/2015 09:06:06
Long Generic - Started 08/01/2015 09:06:20
Bad LBA:            0     Not Repaired
Bad LBA:            1     Not Repaired
Bad LBA:            2     Not Repaired
Bad LBA:            3     Not Repaired
Bad LBA:            4     Not Repaired
Bad LBA:            5     Not Repaired
Bad LBA:            6     Not Repaired
Bad LBA:            7     Not Repaired
Bad LBA:            8     Not Repaired
Bad LBA:            9     Not Repaired
Bad LBA:           10     Not Repaired
Bad LBA:           11     Not Repaired
Bad LBA:           12     Not Repaired
Bad LBA:           13     Not Repaired
Bad LBA:           14     Not Repaired
Bad LBA:           15     Not Repaired
Bad LBA:           16     Not Repaired
Bad LBA:           17     Not Repaired
Bad LBA:           18     Not Repaired
Bad LBA:           19     Not Repaired
Bad LBA:           20     Not Repaired
Bad LBA:           21     Not Repaired
Bad LBA:           22     Not Repaired
Bad LBA:           23     Not Repaired
Bad LBA:           24     Not Repaired
Bad LBA:           25     Not Repaired
Bad LBA:           26     Not Repaired
Bad LBA:           27     Not Repaired
Bad LBA:           28     Not Repaired
Bad LBA:           29     Not Repaired
Bad LBA:           30     Not Repaired
Bad LBA:           31     Not Repaired
Bad LBA:           32     Not Repaired
Bad LBA:           33     Not Repaired
Bad LBA:           34     Not Repaired
Bad LBA:           35     Not Repaired
Bad LBA:           36     Not Repaired
Bad LBA:           37     Not Repaired
Bad LBA:           38     Not Repaired
Bad LBA:           39     Not Repaired
Bad LBA:           40     Not Repaired
Bad LBA:           41     Not Repaired
Bad LBA:           42     Not Repaired
Bad LBA:           43     Not Repaired
Bad LBA:           44     Not Repaired
Bad LBA:           45     Not Repaired
Bad LBA:           46     Not Repaired
Bad LBA:           47     Not Repaired
Bad LBA:           48     Not Repaired
Bad LBA:           49     Not Repaired
Bad LBA:           50     Not Repaired
Bad LBA:           51     Not Repaired
Bad LBA:           52     Not Repaired
Bad LBA:           53     Not Repaired
Bad LBA:           54     Not Repaired
Bad LBA:           55     Not Repaired
Bad LBA:           56     Not Repaired
Bad LBA:           57     Not Repaired
Bad LBA:           58     Not Repaired
Bad LBA:           59     Not Repaired
Bad LBA:           60     Not Repaired
Bad LBA:           61     Not Repaired
Bad LBA:           62     Not Repaired
Bad LBA:           63     Not Repaired
Bad LBA:           64     Not Repaired
Bad LBA:           65     Not Repaired
Bad LBA:           66     Not Repaired
Bad LBA:           67     Not Repaired
Bad LBA:           68     Not Repaired
Bad LBA:           69     Not Repaired
Bad LBA:           70     Not Repaired
Bad LBA:           71     Not Repaired
Bad LBA:           72     Not Repaired
Bad LBA:           73     Not Repaired
Bad LBA:           74     Not Repaired
Bad LBA:           75     Not Repaired
Bad LBA:           76     Not Repaired
Bad LBA:           77     Not Repaired
Bad LBA:           78     Not Repaired
Bad LBA:           79     Not Repaired
Bad LBA:           80     Not Repaired
Bad LBA:           81     Not Repaired
Bad LBA:           82     Not Repaired
Bad LBA:           83     Not Repaired
Bad LBA:           84     Not Repaired
Bad LBA:           85     Not Repaired
Bad LBA:           86     Not Repaired
Bad LBA:           87     Not Repaired
Bad LBA:           88     Not Repaired
Bad LBA:           89     Not Repaired
Bad LBA:           90     Not Repaired
Bad LBA:           91     Not Repaired
Bad LBA:           92     Not Repaired
Bad LBA:           93     Not Repaired
Bad LBA:           94     Not Repaired
Bad LBA:           95     Not Repaired
Bad LBA:           96     Not Repaired
Bad LBA:           97     Not Repaired
Bad LBA:           98     Not Repaired
Bad LBA:           99     Not Repaired
Bad LBA:          100     Not Repaired
Bad LBA:          101     Not Repaired
Bad LBA:          102     Not Repaired
Bad LBA:          103     Not Repaired
Bad LBA:          104     Not Repaired
Bad LBA:          105     Not Repaired
Bad LBA:          106     Not Repaired
Bad LBA:          107     Not Repaired
Bad LBA:          108     Not Repaired
Bad LBA:          109     Not Repaired
Bad LBA:          110     Not Repaired
Bad LBA:          111     Not Repaired
Bad LBA:          112     Not Repaired
Bad LBA:          113     Not Repaired
Bad LBA:          114     Not Repaired
Bad LBA:          115     Not Repaired
Bad LBA:          116     Not Repaired
Bad LBA:          117     Not Repaired
Bad LBA:          118     Not Repaired
Bad LBA:          119     Not Repaired
Bad LBA:          120     Not Repaired
Bad LBA:          121     Not Repaired
Bad LBA:          122     Not Repaired
Bad LBA:          123     Not Repaired
Bad LBA:          124     Not Repaired
Bad LBA:          125     Not Repaired
Bad LBA:          126     Not Repaired
Bad LBA:          127     Not Repaired
Bad LBA:          128     Not Repaired
Bad LBA:          129     Not Repaired
Bad LBA:          130     Not Repaired
Bad LBA:          131     Not Repaired
Bad LBA:          132     Not Repaired
Bad LBA:          133     Not Repaired
Bad LBA:          134     Not Repaired
Bad LBA:          135     Not Repaired
Bad LBA:          136     Not Repaired
Bad LBA:          137     Not Repaired
Bad LBA:          138     Not Repaired
Bad LBA:          139     Not Repaired
Bad LBA:          140     Not Repaired
Bad LBA:          141     Not Repaired
Bad LBA:          142     Not Repaired
Bad LBA:          143     Not Repaired
Bad LBA:          144     Not Repaired
Bad LBA:          145     Not Repaired
Bad LBA:          146     Not Repaired
Bad LBA:          147     Not Repaired
Bad LBA:          148     Not Repaired
Bad LBA:          149     Not Repaired
Bad LBA:          150     Not Repaired
Bad LBA:          151     Not Repaired
Bad LBA:          152     Not Repaired
Bad LBA:          153     Not Repaired
Bad LBA:          154     Not Repaired
Bad LBA:          155     Not Repaired
Bad LBA:          156     Not Repaired
Bad LBA:          157     Not Repaired
Bad LBA:          158     Not Repaired
Bad LBA:          159     Not Repaired
Bad LBA:          160     Not Repaired
Bad LBA:          161     Not Repaired
Bad LBA:          162     Not Repaired
Bad LBA:          163     Not Repaired
Bad LBA:          164     Not Repaired
Bad LBA:          165     Not Repaired
Bad LBA:          166     Not Repaired
Bad LBA:          167     Not Repaired
Bad LBA:          168     Not Repaired
Bad LBA:          169     Not Repaired
Bad LBA:          170     Not Repaired
Bad LBA:          171     Not Repaired
Bad LBA:          172     Not Repaired
Bad LBA:          173     Not Repaired
Bad LBA:          174     Not Repaired
Bad LBA:          175     Not Repaired
Bad LBA:          176     Not Repaired
Bad LBA:          177     Not Repaired
Bad LBA:          178     Not Repaired
Bad LBA:          179     Not Repaired
Bad LBA:          180     Not Repaired
Bad LBA:          181     Not Repaired
Bad LBA:          182     Not Repaired
Bad LBA:          183     Not Repaired
Bad LBA:          184     Not Repaired
Bad LBA:          185     Not Repaired
Bad LBA:          186     Not Repaired
Bad LBA:          187     Not Repaired
Bad LBA:          188     Not Repaired
Bad LBA:          189     Not Repaired
Bad LBA:          190     Not Repaired
Bad LBA:          191     Not Repaired
Bad LBA:          192     Not Repaired
Bad LBA:          193     Not Repaired
Bad LBA:          194     Not Repaired
Bad LBA:          195     Not Repaired
Bad LBA:          196     Not Repaired
Bad LBA:          197     Not Repaired
Bad LBA:          198     Not Repaired
Bad LBA:          199     Not Repaired
Long Generic - FAIL 08/01/2015 09:06:54
Short DST - Started 08/01/2015 09:11:11
Short DST - FAIL 08/01/2015 09:11:39
Short DST - Started 08/01/2015 09:13:24
Short DST - FAIL 08/01/2015 09:13:56

 

Could anyone tell me if this means the device is bust or can it be saved please?
 

 



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#2 JohnC_21

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Posted 08 January 2015 - 10:20 AM

The drive has failed. Your only chance of getting data back is from a professional data recovery service which is expensive or using software like Easeus Data Recovery to scan the drive and hopefully recovery any data that is not corrupted. Doing the scan with Easeus could further stress the drive. Depending on how valuable the data is you should consider which option to take.



#3 redjim

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Posted 08 January 2015 - 11:15 AM

I have everything I need from the drive, I just want to know if it can still be used./ repaired.



#4 JohnC_21

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Posted 08 January 2015 - 11:20 AM

If you have all the info off the drive then pitch it. I would not trust it even if the drive could be repaired which I highly doubt.

#5 redjim

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Posted 08 January 2015 - 02:10 PM

You may well be right. Thanks



#6 paul88ks

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Posted 08 January 2015 - 04:26 PM

Go buy yourself a new drive .They aren't that expensive !






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