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Computer locks up randomly with no BSOD, buzzing coming from speakers


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6 replies to this topic

#1 yamas11

yamas11

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Posted 07 January 2015 - 01:44 PM

Everything just freezes, I hear some buzzing coming from the speakers, I can't bring up Task Manager or anything and I have to hard restart. The event logs don't show anything besides that I shut down my computer incorrectly with the hard restart.

The freeze usually occurs once a week, but I've done some testing and changing the Number of Processors from 4 to 3 prevented the freeze from occuring for 2 weeks. Maybe this relates to it?

I was thinking of maybe replacing my PSU, since this is a year old prebuilt computer given to me by my uncle and the PSU is still this.

http://s17.postimg.org/5y3m5c25r/Ac_Bel_HBA008_ZA1_GT_350.jpg

Here are my specs:

Processor: 3.7 GHz A-Series A10-6700

RAM: 8 GB DDR3

Memory Speed: 1333 MHz

Hard Drive: 1024 GB

Number of USB 2.0 Ports: 6

Number of USB 3.0 Ports: 2

Brand Name: Asus

Item model number: M11BB-US001O

Hardware Platform: PC

Operating System: Windows 7 Home Premium 64-bit

Item Weight: 20.4 pounds

Item Dimensions L x W x H: 9.50 x 20.20 x 18.90 inches

Color: Black

Processor Brand: AMD

Processor Count: 1

Computer Memory Type: DDR3 SDRAM

Hard Drive Interface: Serial ATA

Hard Drive Rotational Speed: 7200 RPM

Optical Drive Type: DVD Super Multi

Audio-out Ports (#): 1

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#2 dc3

dc3

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  • Location:Sierra Foothills of Northern Ca.
  • Local time:04:40 PM

Posted 07 January 2015 - 02:32 PM

Please download and install Speccy to provide us with information about your computer.  When  FileHippo opens, click on Download latest version in the upper right pane.
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
 

Please download MiniToolBox, save it to your desktop and run it.
 
Checkmark the following checkboxes:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 yamas11

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Posted 07 January 2015 - 09:00 PM

Sorry for the wait, I had to work. Here's the info:

 

~~~~~~~

 

http://speccy.piriform.com/results/7sauempJbkh0Yd87pcVL4DO

 

~~~~~~

 

MiniToolBox by Farbar  Version: 30-11-2014
Ran by Jonathan (administrator) on 07-01-2015 at 20:57:42
Running from "C:\Users\Jonathan\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (01/07/2015 01:17:06 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (12/23/2014 09:25:08 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (12/23/2014 02:25:09 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (12/23/2014 02:08:33 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (12/20/2014 10:33:03 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (12/17/2014 07:47:09 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (12/17/2014 07:08:05 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (12/17/2014 04:36:36 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (12/15/2014 00:19:37 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (12/14/2014 11:23:07 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
 
System errors:
=============
Error: (01/07/2015 01:15:20 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 1:13:51 AM on ‎1/‎7/‎2015 was unexpected.
 
Error: (12/23/2014 02:07:01 AM) (Source: Microsoft-Windows-WHEA-Logger) (User: NT AUTHORITY)
Description: A fatal hardware error has occurred.
 
Component: AMD Northbridge
Error Source: 3
Error Type: 7
Processor ID: 0
 
The details view of this entry contains further information.
 
Error: (12/23/2014 02:06:47 AM) (Source: BugCheck) (User: )
Description: 0x00000124 (0x0000000000000000, 0xfffffa8007cba8f8, 0x0000000000000000, 0x0000000000000000)C:\windows\Minidump\122314-12714-01.dmp122314-12714-01
 
Error: (12/23/2014 02:06:46 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 2:05:41 AM on ‎12/‎23/‎2014 was unexpected.
 
Error: (12/20/2014 10:31:19 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 10:29:43 PM on ‎12/‎20/‎2014 was unexpected.
 
Error: (12/17/2014 04:34:50 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 4:32:26 AM on ‎12/‎17/‎2014 was unexpected.
 
Error: (12/14/2014 10:02:59 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 9:59:29 PM on ‎12/‎14/‎2014 was unexpected.
 
Error: (12/10/2014 08:23:22 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 8:21:24 PM on ‎12/‎10/‎2014 was unexpected.
 
Error: (12/09/2014 02:33:21 AM) (Source: Service Control Manager) (User: )
Description: The McAfee AP Service service depends the following service: mfevtp. This service might not be installed.
 
Error: (12/09/2014 01:54:50 AM) (Source: Service Control Manager) (User: )
Description: The McAfee AP Service service depends the following service: mfevtp. This service might not be installed.
 
 
Microsoft Office Sessions:
=========================
Error: (01/07/2015 01:17:06 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (12/23/2014 09:25:08 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (12/23/2014 02:25:09 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (12/23/2014 02:08:33 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (12/20/2014 10:33:03 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (12/17/2014 07:47:09 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (12/17/2014 07:08:05 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (12/17/2014 04:36:36 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (12/15/2014 00:19:37 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (12/14/2014 11:23:07 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
 
CodeIntegrity Errors:
===================================
  Date: 2014-01-11 05:27:25.294
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\mcafee\vscore\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-01-11 05:27:25.294
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\mcafee\vscore\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-01-11 05:27:25.294
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\mcafee\vscore\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-01-11 01:40:33.074
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\mcafee\vscore\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-01-11 01:40:33.074
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\mcafee\vscore\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-01-11 01:40:33.059
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\mcafee\vscore\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.
 
 
 
=========================== Installed Programs ============================
64 Bit HP CIO Components Installer (Version: 1.2.0 - Hewlett-Packard) Hidden
Adobe Reader XI (11.0.06) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.06 - Adobe Systems Incorporated)
AMD Accelerated Video Transcoding (Version: 13.30.100.40915 - Advanced Micro Devices, Inc.) Hidden
AMD Catalyst Control Center (x32 Version: 2014.0915.1813.30937 - Advanced Micro Devices, Inc.) Hidden
AMD Catalyst Install Manager (HKLM\...\{C2956908-53A3-88FC-B795-B16508296FC4}) (Version: 8.0.916.0 - Advanced Micro Devices, Inc.)
AMD Drag and Drop Transcoding (Version: 2.00.0000 - Advanced Micro Devices, Inc.) Hidden
AMD Fuel (Version: 2014.0915.1813.30937 - Advanced Micro Devices, Inc.) Hidden
AMD Steady Video Plug-In  (Version: 2.07.0000 - AMD) Hidden
AMD Wireless Display v3.0 (Version: 1.0.0.15 - Advanced Micro Devices, Inc.) Hidden
AsBackupWizard (HKLM-x32\...\{124C9BD0-8C52-40AB-8238-0605703B1C28}) (Version: 1.02.00 - ASUSTeK Computer Inc.)
Asmedia ASM104x USB 3.0 Host Controller Driver (HKLM-x32\...\{E4FB0B39-C991-4EE7-95DD-1A1A7857D33D}) (Version: 1.14.3.0 - Asmedia Technology)
Bastion (HKLM-x32\...\Steam App 107100) (Version:  - Supergiant Games)
Battle.net (HKLM-x32\...\Battle.net) (Version:  - Blizzard Entertainment)
CamStudio version 2.7 (HKLM-x32\...\{04B83666-3A62-452B-85D3-70F8117F2329}_is1) (Version: 2.7 - CamStudio Open Source)
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Graphics Previews Common (x32 Version: 2014.0915.1813.30937 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2014.0915.1813.30937 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2014.0915.1813.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Standard (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Traditional (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Czech (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Danish (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Dutch (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help English (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Finnish (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help French (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help German (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Greek (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Hungarian (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Italian (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Japanese (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Korean (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Norwegian (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Polish (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Portuguese (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Russian (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Spanish (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Swedish (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Thai (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Turkish (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
ccc-utility64 (Version: 2014.0915.1813.30937 - Advanced Micro Devices, Inc.) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 5.00 - Piriform)
Construct 2 r178 (HKLM\...\Construct 2_is1) (Version: 1.0.178.0 - Scirra)
Costume Quest (HKLM-x32\...\Steam App 115100) (Version:  - Double Fine Productions)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Dota 2 (HKLM-x32\...\Steam App 570) (Version:  - Valve)
FEZ (HKLM-x32\...\Steam App 224760) (Version:  - Polytron Corporation)
Galería de fotos (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Galerie de photos (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Game Dev Tycoon (HKLM-x32\...\Steam App 239820) (Version:  - Greenheart Games)
GIMP 2.8.10 (HKLM\...\GIMP-2_is1) (Version: 2.8.10 - The GIMP Team)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 39.0.2171.95 - Google Inc.)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Guacamelee! Gold Edition (HKLM-x32\...\Steam App 214770) (Version:  - DrinkBox Studios)
Hearthstone (HKLM-x32\...\Hearthstone) (Version:  - Blizzard Entertainment)
Hi-Rez Studios Authenticate and Update Service (HKLM-x32\...\{3C87E0FF-BC0A-4F5E-951B-68DC3F8DF1FC}) (Version: 3.0.0.0 - Hi-Rez Studios)
Junk Mail filter update (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
League of Legends (HKLM-x32\...\League of Legends 3.0.0) (Version: 3.0.0 - Riot Games)
League of Legends (x32 Version: 3.0.0 - Riot Games) Hidden
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (x32 Version: 12.0.6012.5000 - Microsoft Corporation) Hidden
Microsoft Chart Controls for Microsoft .NET Framework 3.5 (KB2500170) (HKLM-x32\...\{41785C66-90F2-40CE-8CB5-1C94BFC97280}) (Version: 3.5.30730.0 - Microsoft Corporation)
Microsoft Office (HKLM-x32\...\{90150000-0138-0409-0000-0000000FF1CE}) (Version: 15.0.4454.1510 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (HKLM\...\{350AA351-21FA-3270-8B7A-835434E766AD}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Xbox 360 Accessories 1.2 (HKLM\...\{D9C50188-12D5-4D3E-8F00-682346C2AA5F}) (Version: 1.20.146.0 - Microsoft)
Microsoft XNA Framework Redistributable 3.1 (HKLM-x32\...\{19BFDA5D-1FE2-4F25-97F9-1A79DD04EE20}) (Version: 3.1.10527.0 - Microsoft Corporation)
Microsoft XNA Framework Redistributable 4.0 Refresh (HKLM-x32\...\{D69C8EDE-BBC5-436B-8E0E-C5A6D311CF4F}) (Version: 4.0.30901.0 - Microsoft Corporation)
Movie Maker (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Mozilla Firefox 33.1.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 33.1.1 (x86 en-US)) (Version: 33.1.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 29.0.1 - Mozilla)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT110 (x32 Version: 16.4.1108.0727 - Microsoft) Hidden
MSVCRT110_amd64 (Version: 16.4.1109.0912 - Microsoft) Hidden
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (HKLM-x32\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2721691) (HKLM-x32\...\{355B5AC0-CEEE-42C5-AD4D-7F3CFD806C36}) (Version: 4.30.2114.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB973685) (HKLM-x32\...\{859DFA95-E4A6-48CD-B88E-A3E483E89B44}) (Version: 4.30.2107.0 - Microsoft Corporation)
NARUTO SHIPPUDEN: Ultimate Ninja STORM 3 Full Burst (HKLM-x32\...\Steam App 234670) (Version:  - CyberConnect 2)
OEM Application Profile (HKLM-x32\...\{769E695A-F93F-803E-3763-9A00A0E38786}) (Version: 1.00.0000 - Advanced Micro Devices, Inc.)
OpenAL (HKLM-x32\...\OpenAL) (Version:  - )
Photo Common (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Photo Gallery (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Puzzle Quest (HKLM-x32\...\Steam App 12500) (Version:  - D3)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.67.1226.2012 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7246 - Realtek Semiconductor Corp.)
Recettear: An Item Shop's Tale (HKLM-x32\...\Steam App 70400) (Version:  - EasyGameStation)
Rogue Legacy (HKLM-x32\...\Steam App 241600) (Version:  - Cellar Door Games)
Shared C Run-time for x64 (HKLM\...\{EF79C448-6946-4D71-8134-03407888C054}) (Version: 10.0.0 - McAfee)
Smite (HKLM-x32\...\{3C87E0FF-BC0A-4F5E-951B-68DC3F8DF017}) (Version: 1.0.2477.0 - Hi-Rez Studios)
Speccy (HKLM\...\Speccy) (Version: 1.27 - Piriform)
Steam (HKLM-x32\...\Steam) (Version:  - Valve Corporation)
Super Meat Boy (HKLM-x32\...\Steam App 40800) (Version:  - Team Meat)
Tablet Driver V7.0 (HKLM-x32\...\TabletDriver) (Version:  - )
The Binding of Isaac (HKLM-x32\...\Steam App 113200) (Version:  - Edmund McMillen and Florian Himsl)
THE KING OF FIGHTERS XIII STEAM EDITION (HKLM-x32\...\Steam App 222940) (Version:  - SNK Playmore)
Unity Web Player (HKCU\...\UnityWebPlayer) (Version: 4.5.1f3 - Unity Technologies ApS)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.1.5 - VideoLAN)
Warframe (HKLM-x32\...\Steam App 230410) (Version:  - Digital Extremes)
Windows Live (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live Communications Platform (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3508.0205 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live Family Safety (Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live Family Safety (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4311.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live Messenger (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live ??? (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Ys Origin (HKLM-x32\...\Steam App 207350) (Version:  - Nihon Falcom)
???? (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
 
========================= Memory info: ===================================
 
Percentage of memory in use: 28%
Total physical RAM: 7370.44 MB
Available physical RAM: 5252.77 MB
Total Pagefile: 14739.05 MB
Available Pagefile: 12510.69 MB
Total Virtual: 4095.88 MB
Available Virtual: 3972 MB
 
========================= Partitions: =====================================
 
1 Drive c: (WIN7) (Fixed) (Total:372.6 GB) (Free:254.92 GB) NTFS
2 Drive d: (DATA) (Fixed) (Total:540.23 GB) (Free:539.5 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\JONATHAN-PC
 
Administrator            Guest                    Jonathan                 
 
========================= Minidump Files ==================================
 
No minidump file found
 
 
**** End of log ****


#4 dc3

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Posted 08 January 2015 - 12:22 PM

I don't see a antivirus installed on this computer.  This is very important, you need to have an antivirus installed.

 

Avast free is a good antivirus, download it and install it on this computer.

 

You have a Bug Check 0x00000124.  This indicates that you have had a fatal hardware error.

 

Is this computer still under warranty?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 yamas11

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Posted 08 January 2015 - 12:44 PM

I have now installed Avast and done a full scan, no virus found.

I believe that this is not under warranty anymore as my uncle has already opened it and broke the sealing.

What hardware do you expect could be the problem? I have to be at work again in a bit so I'll respond while I can.

I am willing to buy new parts to fix this problem, since I believe the parts are the cheap basic stuff that prebuilts usually have anyways.

 

UPDATE:

 

I've ran some tests and checked my temperatures using Speccy (nice program). I tested running the conditions where my computer usually freezes, which is watching streams on Twitch or playing League of Legends.

 

My CPU temperature rises up to 90+ degrees! That must be too high for the CPU, right? So could my random freeze be related to the CPU overheating?


Edited by yamas11, 08 January 2015 - 08:26 PM.


#6 yamas11

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Posted 11 January 2015 - 03:23 PM

Any new suggestions?

#7 technonymous

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Posted 12 January 2015 - 07:12 PM

This is your problem the cpu temps, it's thermally shutting down to prevent damage.
 
-Your Speccy snapshot shows your cpu running hot at idle speeds.
 
AMD A10-6700: 68 °C
 
-AMD cpu specs
 
CPU Maximum operating temperature of 71.3°C
 
You need to inspect the case cooling fans, cpu fan and possibly apply new thermal compound to the cpu heatsink.
 
 
 
 
 

Edited by technonymous, 12 January 2015 - 07:13 PM.





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