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Cannot Boot Computer


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#1 jmushow

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Posted 07 January 2015 - 11:26 AM

I was running Windows 7, 64 bit and developed a HD issue.  All of a sudden I cannot boot up from my HD.  It gives the error "A disk read error occurred.  Press CTRL+Alt+Del to restart".  I do not have a Windows DVD so I need to reboot from my USB which I have done before but can't remember which program I used.

 

Thanks for any assistance.

 

Jack



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#2 hamluis

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Posted 07 January 2015 - 12:59 PM

Disk read errors can result from various things...but the first thing I would do is disconnect the hard drive and then reattach both cables to same.

 

Then...boot into BIOS and see if the hard drive is properly represented on the main screen and on the boot tab.

 

If hard drive is not presented properly...you have a problem needing further exploration.

 

System manufacturer and model?

 

Louis



#3 jmushow

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Posted 07 January 2015 - 04:19 PM

I'm not 100% sure about what you mean "...reattach both cables to same"?  Do you mean attach both cables together or just disconnect/reconnect the cables to make sure that their plugged in correctly?

 

To give you an update, I did try to run a HDD diagnostic from my BIOS.  First, it does indicated that my HDD is there, and second the test immediately fails at 0% completed with Error=0000; Read Verification Failed.

 

Any thoughts? ...or does this need to be sent into someone to see if its a total loss?

 

System is an Lenovo Thinkpad Edge laptop.






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