I just joined this forum. I don't know a lot about computers, but do know we all need protection. A few months ago I switched from AVG to AVAST, but I'm not very happy with AVAST. I find their scan reports hard to understand. I have trouble figuring out what I'm supposed to do with what it finds. It's not really clear. But, what bothers me is that little pop-up at the bottom right of the screen that offers more goodies. One day I bit on it for some kind of anonymous web surfing. The cost was $89.00. When I got to the last step of the order, nothing happened. There was no recognition that I'd received anything, so I called AVAST to see if I had this special protection, and they said "No". Then they said that they didn't even post the charge and wanted me to believe that some rogue outfit had used their name. Could that even be possible? The 89 dollar charge is still on my credit card. I need to have my cc company straighten this out, but I'd like to hear what you think about AVAST, and I'd like to know if you think there are any honest companies out there.