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iTunes won't open on Windows


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#1 artboy

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Posted 07 January 2015 - 02:27 AM

So I ran some registry cleaners and uninstalled some old programs because my computer was bogging down. Runs much better, but now iTunes won't open.

 

I get a message the AppleApplicationSupport is missing. So I tried to re-install it from the latest iTunes release, it won't install because it says a newer version of AppleApplicationSupport already exists.

 

I've tried uninstalling and re installing iTunes several times (files individually and as a group) and each time it give me the same error about AppleApplicationSupport.

 

Can anybody please help?

 

Thank you



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#2 Allan

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Posted 07 January 2015 - 07:46 AM

Registry cleaners cause problems, they do not fix anything. The best registry cleaners are benign - they do absolutely nothing useful. The worst of them will leave your system useless. You've apparently used one somewhere in between. I suggest you use system restore to return to a point before you used the product. Alternatively, you can see if the registry cleaner has an "undo" feature.



#3 hamluis

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Posted 07 January 2015 - 08:35 AM

Registry Cleaner, Animal - http://www.bleepingcomputer.com/forums/t/526247/tune-up-utilities-2014-problem/?p=3303494

 

Louis






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