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Windows Explorer Problem


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#1 Pirip

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Posted 21 June 2006 - 04:52 PM

Hi all:


I've been having a problem with my computer recently. Whenever I attempt to open a file such as My Music or My Documents, the taskbar and all the icons on my desktop disappear and all that is visible is my wallpaper. This happens for about two seconds and then the screen goes back to how it was before I attempted to open the file. The file does not get opened. I have been avoiding this problem by taking the location of the file and putting it into my internet browser, but I would now like to fix the problem. I am only inferring that the problem involves Windows Explorer. I don't get an error message or anything.

Any help would be very much appreciated. Thank you. :thumbsup:

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#2 amyrob1717171717171717

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Posted 21 June 2006 - 06:49 PM

i am having the same exact problem. if you happen to find a solution please tell me. i'll inform you if i figure it out as well...

plus: what version of XP do you have? im running media center edition...

#3 Pirip

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Posted 21 June 2006 - 08:21 PM

i am having the same exact problem. if you happen to find a solution please tell me. i'll inform you if i figure it out as well...

plus: what version of XP do you have? im running media center edition...


Oh really? I will let you know if and when it is figured out.

I'm running Windows XP Home Edition...

Hmmmm

#4 Enthusiast

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Posted 21 June 2006 - 11:12 PM

Try going to safe mode and choose last known good configuration.

Once you do that, reboot and see if your system functions normally.

Either way, update and run Adaware and Spybot Search and Destroy from safe mode.

If you do not already have these freeware aps installed on your computer, you can get them at the following sites:

*AdAware SE: http://www.majorgeeks.com/download506.html

*Spybot S&D: http://www.safer-networking.org/en/index.html

Following that that I suggest you post a “HijackThis” log for expert assistance with your malware infection.

Read the pinned post in our “HijackThis” forum,
here
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/
Carefully read and follow all directions explicitly.

Following instructions create a HJT log, and POST THE HJT LOG YOU CREATED IN OUR HJT FORUM – not in this forum,
at this link.
http://www.bleepingcomputer.com/forums/posthjtlog.html
Include the specs for your computer (ie, processor, amount of RAM, brand or motherboard, etc, and briefly describe the problem you are experiencing.)

Unless you are expert at editing the registry, Do not use the Hijack This program to try to fix anything by yourself as even what may seem to be a small mistake can render your operating system inoperable.
Some files when in the correct folder for them may be fine while in another may be malware hiding.


A member of our expert HJT Team will analyze your log, make recommendations and offer assistance, walking you through the complete repair process.

It may take a period of time to get a response to the log you posted because the members of our HJT Team are kept very busy.
Please be patient as this team is manned by volunteers. They will help you in order received as soon as possible.

NOTE
Once you have posted your HJT log, please DO NOT make any additional posts in the HJT forum thread you created until you get a response from a member of our HJT expert team, and do not make any changes to your system (changes, including any attempted repairs, will make your computer to be different than displayed in the log you posted and therefore make your log inaccurate).

The first criteria the HJT Team has when looking for logs that need replies are posts showing 0 replies. If you make an additional post, it will show as having 1 reply.
A team member, looking for a new log that requires help might well assume another HJT Team member is already assisting you and might not open the thread to respond.

So, post your HJT Log in our HJT Forum (not here in this forum) and wait for a response from a HJT team member.

#5 Pirip

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Posted 27 June 2006 - 04:03 PM

I have posted a log but it I haven't received a response. I don't think it's spywear/whatever wear.




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