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Windows says it is genuine but I'm getting popups at random saying that it isn't


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#1 SpoonyLuv6

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Posted 06 January 2015 - 10:40 AM

First post so I hope this is the right place

I've seen this twice at work. If I go to the computer's properties it says that Windows is activated and genuine. However, sometimes the computer will pop up saying that Windows is not genuine. In the past I have just rebooted the machine and the message would go away for a few weeks. 

 

Any idea what would cause this?



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#2 hamluis

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Posted 06 January 2015 - 06:08 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 Go The Power

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Posted 08 January 2015 - 05:03 PM

Hello,

 

Download MGADiag (by Microsoft) from the link found below:

http://go.microsoft.com/fwlink/?linkid=52012

Run the tool by double-clicking on the file. Press Continue when prompted

When it has finished, press Copy then Paste (Ctrl+V) this into your next post please

 

Please also mention what version of windows is mention on your COA sticker (if you have one) but don't post the key.

http://www.microsoft.com/en-us/howtotell/Hardware.aspx






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