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Windows 7 Blue Screen during game play


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2 replies to this topic

#1 Camel_Savior

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Posted 05 January 2015 - 11:33 PM

I got the first blue screen while I was playing games. (no changes to computer)Attached File  First Blue Screen.JPG   119.91KB   0 downloads

The second one the same way (changed RAM)

Attached File  Second Blue Screen.JPG   128.87KB   0 downloads

 

and this last one was weird.....no blue screen showed up but when I restarted my computer this showed up.

VVVVVVVVVVVVVVVV

 

Problem signature:
  Problem Event Name: BlueScreen
  OS Version: 6.1.7601.2.1.0.768.3
  Locale ID: 1033
 
Additional information about the problem:
  BCCode: 116
  BCP1: FFFFFA800B6764E0
  BCP2: FFFFF8800507E23C
  BCP3: FFFFFFFFC000009A
  BCP4: 0000000000000004
  OS Version: 6_1_7601
  Service Pack: 1_0
  Product: 768_1
 
Files that help describe the problem:
  C:\Windows\Minidump\010515-25740-01.dmp
  C:\Users\Matthew Iskander\AppData\Local\Temp\WER-47221-0.sysdata.xml

Edited by Camel_Savior, 05 January 2015 - 11:36 PM.


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#2 hamluis

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Posted 06 January 2015 - 04:26 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 Jared44

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Posted 08 January 2015 - 04:17 PM

Upload the dump files for analysis.

Go to

C:\Windows\minidump

Upload all those files by copying (Make sure you copy the files otherwise you will get access denied, even if you're an administrator) them to the desktop and compressing them in a single .zip folder.

Or even better, upload a Kernel memory dump.

Go the Start
Right click My Computer
Select Properties
Click Advanced system settings
Click on the Advanced tab
Select Settings under Startup and Recovery
Then under Write debugging information select Kernel memory dump.

Once a dump is created go to:

C:\Windows\memory.dmp

Copy the file to the desktop, zip it up and upload it to a file sharing site like Onedrive. After the upload is done post the download link in your next reply.




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