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Windows 7 can't search for updates - Net framework issue?


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7 replies to this topic

#1 clarkey80

clarkey80

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Posted 04 January 2015 - 02:32 PM

Hi,

 

I came back to this forum because last time I had an issue people were very helpful and solved my problem.

 

My problem now seems to have started when a usual update tried to occur overnight on around the 22nd December.

 

I noticed that windows did not update and got the error code 80070643 windows has encountered an unknown error.

 

After trying a few things I decided to reset my laptop (Acer aspire 5741-A) with a back up being kept at C drive/ backup.

 

That didn't work and since then I did some digging and it looked like there was an error with .NET framework. I can't uninstall or turn on version 3.5 on through Control Panel "Turn Windows features on or off" - so can't seem to fix this problem.

 

I have tried using the tool that repairs NET framework but that didn't work.

I have also tried the tool that removes individual or all versions but that doesn't work.

 

Also it the error means that I can't install Microsoft Essentials Security either.

 

Can anyone help or talk me through what they would do?

 

Thanks for looking.

 

Simon 



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#2 hamluis

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Posted 04 January 2015 - 05:49 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 clarkey80

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Posted 05 January 2015 - 10:19 AM

Hamluis - thanks for your time, Simon

 

Speccy snapshot link below: 

 

http://speccy.piriform.com/results/5tPa1pu5tmYplLufuStEWHG

 

 

Minitoolbox results below:

 

 

 

MiniToolBox by Farbar  Version: 30-11-2014
Ran by Home (administrator) on 05-01-2015 at 15:13:02
Running from "C:\Users\Home\Downloads"
Microsoft Windows 7 Home Premium   (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (01/04/2015 10:03:03 PM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 -- Error 1935.An error occurred during the installation of assembly 'Microsoft.VC90.ATL,version="9.0.30729.6161",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x800736B3. assembly interface: IAssemblyCacheItem, function: Commit, component: {03329364-ED3E-3EF1-ACB0-C1E9F5282929}
 
Error: (01/03/2015 10:13:21 PM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 -- Error 1935.An error occurred during the installation of assembly 'Microsoft.VC90.ATL,version="9.0.30729.6161",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x800736B3. assembly interface: IAssemblyCacheItem, function: Commit, component: {03329364-ED3E-3EF1-ACB0-C1E9F5282929}
 
Error: (01/03/2015 07:36:41 PM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 -- Error 1935.An error occurred during the installation of assembly 'Microsoft.VC90.ATL,version="9.0.30729.6161",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x800736B3. assembly interface: IAssemblyCacheItem, function: Commit, component: {03329364-ED3E-3EF1-ACB0-C1E9F5282929}
 
Error: (01/01/2015 09:00:54 PM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 -- Error 1935.An error occurred during the installation of assembly 'Microsoft.VC90.ATL,version="9.0.30729.6161",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x800736B3. assembly interface: IAssemblyCacheItem, function: Commit, component: {03329364-ED3E-3EF1-ACB0-C1E9F5282929}
 
Error: (01/01/2015 08:49:48 PM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 -- Error 1935.An error occurred during the installation of assembly 'Microsoft.VC90.ATL,version="9.0.30729.6161",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x800736B3. assembly interface: IAssemblyCacheItem, function: Commit, component: {03329364-ED3E-3EF1-ACB0-C1E9F5282929}
 
Error: (01/01/2015 08:43:16 PM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 -- Error 1935.An error occurred during the installation of assembly 'Microsoft.VC90.ATL,version="9.0.30729.6161",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x800736B3. assembly interface: IAssemblyCacheItem, function: Commit, component: {03329364-ED3E-3EF1-ACB0-C1E9F5282929}
 
Error: (01/01/2015 05:10:09 PM) (Source: McLogEvent) (User: NT AUTHORITY)
Description: 1
 
Error: (01/01/2015 05:10:09 PM) (Source: McLogEvent) (User: NT AUTHORITY)
Description: 0x7eThe specified module could not be found.
 
Error: (01/01/2015 05:10:09 PM) (Source: McLogEvent) (User: NT AUTHORITY)
Description: 1
 
Error: (01/01/2015 05:10:08 PM) (Source: McLogEvent) (User: NT AUTHORITY)
Description: 0x7eThe specified module could not be found.
 
 
System errors:
=============
Error: (01/05/2015 03:13:46 PM) (Source: Ntfs) (User: )
Description: The default transaction resource manager on volume Acer encountered a non-retryable error and could not start.  The data contains the error code.
 
Error: (01/05/2015 03:13:41 PM) (Source: Ntfs) (User: )
Description: The default transaction resource manager on volume Acer encountered a non-retryable error and could not start.  The data contains the error code.
 
Error: (01/05/2015 03:13:36 PM) (Source: Ntfs) (User: )
Description: The default transaction resource manager on volume Acer encountered a non-retryable error and could not start.  The data contains the error code.
 
Error: (01/05/2015 03:13:30 PM) (Source: Ntfs) (User: )
Description: The default transaction resource manager on volume C: encountered a non-retryable error and could not start.  The data contains the error code.
 
Error: (01/05/2015 03:13:25 PM) (Source: Ntfs) (User: )
Description: The default transaction resource manager on volume C: encountered a non-retryable error and could not start.  The data contains the error code.
 
Error: (01/05/2015 03:13:20 PM) (Source: Ntfs) (User: )
Description: The default transaction resource manager on volume C: encountered a non-retryable error and could not start.  The data contains the error code.
 
Error: (01/05/2015 03:13:15 PM) (Source: Ntfs) (User: )
Description: The default transaction resource manager on volume Acer encountered a non-retryable error and could not start.  The data contains the error code.
 
Error: (01/05/2015 03:13:10 PM) (Source: Ntfs) (User: )
Description: The default transaction resource manager on volume C: encountered a non-retryable error and could not start.  The data contains the error code.
 
Error: (01/05/2015 03:13:05 PM) (Source: Ntfs) (User: )
Description: The default transaction resource manager on volume Acer encountered a non-retryable error and could not start.  The data contains the error code.
 
Error: (01/05/2015 03:13:00 PM) (Source: Ntfs) (User: )
Description: The default transaction resource manager on volume C: encountered a non-retryable error and could not start.  The data contains the error code.
 
 
Microsoft Office Sessions:
=========================
Error: (01/04/2015 10:03:03 PM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Product: Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 -- Error 1935.An error occurred during the installation of assembly 'Microsoft.VC90.ATL,version="9.0.30729.6161",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x800736B3. assembly interface: IAssemblyCacheItem, function: Commit, component: {03329364-ED3E-3EF1-ACB0-C1E9F5282929}(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (01/03/2015 10:13:21 PM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Product: Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 -- Error 1935.An error occurred during the installation of assembly 'Microsoft.VC90.ATL,version="9.0.30729.6161",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x800736B3. assembly interface: IAssemblyCacheItem, function: Commit, component: {03329364-ED3E-3EF1-ACB0-C1E9F5282929}(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (01/03/2015 07:36:41 PM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Product: Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 -- Error 1935.An error occurred during the installation of assembly 'Microsoft.VC90.ATL,version="9.0.30729.6161",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x800736B3. assembly interface: IAssemblyCacheItem, function: Commit, component: {03329364-ED3E-3EF1-ACB0-C1E9F5282929}(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (01/01/2015 09:00:54 PM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Product: Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 -- Error 1935.An error occurred during the installation of assembly 'Microsoft.VC90.ATL,version="9.0.30729.6161",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x800736B3. assembly interface: IAssemblyCacheItem, function: Commit, component: {03329364-ED3E-3EF1-ACB0-C1E9F5282929}(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (01/01/2015 08:49:48 PM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Product: Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 -- Error 1935.An error occurred during the installation of assembly 'Microsoft.VC90.ATL,version="9.0.30729.6161",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x800736B3. assembly interface: IAssemblyCacheItem, function: Commit, component: {03329364-ED3E-3EF1-ACB0-C1E9F5282929}(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (01/01/2015 08:43:16 PM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Product: Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 -- Error 1935.An error occurred during the installation of assembly 'Microsoft.VC90.ATL,version="9.0.30729.6161",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x800736B3. assembly interface: IAssemblyCacheItem, function: Commit, component: {03329364-ED3E-3EF1-ACB0-C1E9F5282929}(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (01/01/2015 05:10:09 PM) (Source: McLogEvent)(User: NT AUTHORITY)
Description: 1
 
Error: (01/01/2015 05:10:09 PM) (Source: McLogEvent)(User: NT AUTHORITY)
Description: 0x7eThe specified module could not be found.
 
Error: (01/01/2015 05:10:09 PM) (Source: McLogEvent)(User: NT AUTHORITY)
Description: 1
 
Error: (01/01/2015 05:10:08 PM) (Source: McLogEvent)(User: NT AUTHORITY)
Description: 0x7eThe specified module could not be found.
 
 
 
=========================== Installed Programs ============================
Acer Backup Manager (HKLM-x32\...\InstallShield_{72B776E5-4530-4C4B-9453-751DF87D9D93}) (Version: 2.0.0.60 - NewTech Infosystems)
Acer Crystal Eye webcam Ver:1.1.167.331 (HKLM-x32\...\{D0ACE89D-EC7F-470F-80BE-4C98ED366B32}) (Version: 1.1.167.331 - Chicony Electronics Co.,Ltd.)
Acer ePower Management (HKLM-x32\...\{3DB0448D-AD82-4923-B305-D001E521A964}) (Version: 5.00.3004 - Acer Incorporated)
Acer eRecovery Management (HKLM-x32\...\{7F811A54-5A09-4579-90E1-C93498E230D9}) (Version: 4.05.3011 - Acer Incorporated)
Acer GameZone Console (HKLM-x32\...\{ABEE079E-648E-488B-8301-0C3DB48C1BCE}_is1) (Version: 6.1.0.2 - Oberon Media, Inc.)
Acer Registration (HKLM-x32\...\Acer Registration) (Version: 1.03.3003 - Acer Incorporated)
Acer ScreenSaver (HKLM-x32\...\Acer Screensaver) (Version: 1.1.0412.2010 - Acer Incorporated)
Acer Updater (HKLM-x32\...\{EE171732-BEB4-4576-887D-CB62727F01CA}) (Version: 1.02.3001 - Acer Incorporated)
Acrobat.com (HKLM-x32\...\{287ECFA4-719A-2143-A09B-D6A12DE54E40}) (Version: 1.6.65 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 1.5.0.7220 - Adobe Systems Inc.)
Adobe AIR (x32 Version: 1.5.0.7220 - Adobe Systems Inc.) Hidden
Adobe Flash Player 10 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 10.0.45.2 - Adobe Systems Incorporated)
Adobe Reader 9.1 MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-A91000000001}) (Version: 9.1.0 - Adobe Systems Incorporated)
Amazonia (HKLM-x32\...\{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-11273477}) (Version:  - Oberon Media)
Apple Mobile Device Support (HKLM\...\{BDD99690-3541-4619-9D2A-3CDDB3E15F9E}) (Version: 8.0.5.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Backup Manager Basic (x32 Version: 2.0.0.60 - NewTech Infosystems) Hidden
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Broadcom Gigabit NetLink Controller (HKLM\...\{A84DB02B-9C2B-4272-9D2D-A80E00A56513}) (Version: 12.52.04 - Broadcom Corporation)
Cake Mania (HKLM-x32\...\{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-111199750}) (Version:  - Oberon Media)
CCleaner (HKLM\...\CCleaner) (Version: 5.01 - Piriform)
Chicken Invaders 2 (HKLM-x32\...\{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-110209593}) (Version:  - Oberon Media)
CyberLink PowerDVD 9 (HKLM-x32\...\InstallShield_{A8516AC9-AAF1-47F9-9766-03E2D4CDBCF8}) (Version: 9.0.2829.50 - CyberLink Corp.)
CyberLink PowerDVD 9 (x32 Version: 9.0.2829.50 - CyberLink Corp.) Hidden
Dairy Dash (HKLM-x32\...\{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-115053100}) (Version:  - Oberon Media)
Dream Day First Home (HKLM-x32\...\{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-113832110}) (Version:  - Oberon Media)
eBay Worldwide (HKLM-x32\...\{E0B19DF7-B1C7-4937-82C4-0E4B1E346965}) (Version: 2.1.0901 - OEM)
eSobi v2 (HKLM-x32\...\InstallShield_{15D967B5-A4BE-42AE-9E84-64CD062B25AA}) (Version: 2.0.4.000274 - esobi Inc.)
eSobi v2 (x32 Version: 2.0.4.000274 - esobi Inc.) Hidden
Farm Frenzy 2 (HKLM-x32\...\{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-11531173}) (Version:  - Oberon Media)
Galapago (HKLM-x32\...\{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-111307457}) (Version:  - Oberon Media)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 39.0.2171.95 - Google Inc.)
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.5111.1712 - Google Inc.)
Google Toolbar for Internet Explorer (x32 Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Granny In Paradise (HKLM-x32\...\{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-110551697}) (Version:  - Oberon Media)
Heroes of Hellas (HKLM-x32\...\{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-113786380}) (Version:  - Oberon Media)
Identity Card (HKLM-x32\...\Identity Card) (Version: 1.00.3003 - Acer Incorporated)
Intel® Graphics Media Accelerator Driver (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2104 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 6.0.0.1179 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 9.6.2.1001 - Intel Corporation)
Junk Mail filter update (x32 Version: 14.0.8089.726 - Microsoft Corporation) Hidden
Kodi (HKCU\...\Kodi) (Version:  - XBMC-Foundation)
Launch Manager (HKLM-x32\...\LManager) (Version: 4.0.8 - Acer Inc.)
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Choice Guard (x32 Version: 2.0.48.0 - Microsoft Corporation) Hidden
Microsoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden
MSVCRT (x32 Version: 14.0.1468.721 - Microsoft) Hidden
MyWinLocker (x32 Version: 3.1.210.0 - Egis Technology Inc.) Hidden
MyWinLocker Suite (HKLM-x32\...\InstallShield_{738BF5C3-AF7B-4BB0-B7EF-E505EFC756BE}) (Version: 3.1.210.0 - Egis Technology Inc.)
MyWinLocker Suite (x32 Version: 3.1.210.0 - Egis Technology Inc.) Hidden
NTI Backup Now 5 (HKLM-x32\...\InstallShield_{12EFA1A4-AC3B-443C-8143-237EDE760403}) (Version: 5.1.2.628 - NewTech Infosystems)
NTI Backup Now Standard (x32 Version: 5.1.2.628 - NewTech Infosystems) Hidden
NTI Media Maker 8 (HKLM-x32\...\InstallShield_{2413930C-8309-47A6-BC61-5EF27A4222BC}) (Version: 8.0.12.6630 - NewTech Infosystems)
NTI Media Maker 8 (x32 Version: 8.0.12.6630 - NewTech Infosystems) Hidden
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6015 - Realtek Semiconductor Corp.)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7600.30118 - Realtek Semiconductor Corp.)
Shredder (Version: 2.0.8.3 - Egis Technology Inc.) Hidden
Shredder (x32 Version: 2.0.8.3 - Egis Technology Inc.) Hidden
Spin & Win (HKLM-x32\...\{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-110300453}) (Version:  - Oberon Media)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 14.0.19.0 - Synaptics Incorporated)
Unified Remote (HKLM-x32\...\{415B4714-4F8C-49C6-B310-881EAF892CFB}_is1) (Version: 3.0 - Unified Intents AB)
Welcome Center (HKLM-x32\...\Acer Welcome Center) (Version: 1.01.3002 - Acer Incorporated)
Windows Live Call (x32 Version: 14.0.8064.0206 - Microsoft Corporation) Hidden
Windows Live Communications Platform (x32 Version: 14.0.8064.206 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite_Wave3) (Version: 14.0.8089.0726 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 14.0.8089.726 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 14.0.8089.0726 - Microsoft Corporation) Hidden
Windows Live Messenger (x32 Version: 14.0.8089.0726 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 14.0.8091.0730 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 14.0.8081.709 - Microsoft Corporation) Hidden
Windows Live Sign-in Assistant (HKLM-x32\...\{45338B07-A236-4270-9A77-EBB4115517B5}) (Version: 5.000.818.5 - Microsoft Corporation)
Windows Live Sync (HKLM-x32\...\{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}) (Version: 14.0.8089.726 - Microsoft Corporation)
Windows Live Upload Tool (HKLM-x32\...\{205C6BDD-7B73-42DE-8505-9A093F35A238}) (Version: 14.0.8014.1029 - Microsoft Corporation)
Windows Live Writer (x32 Version: 14.0.8089.0726 - Microsoft Corporation) Hidden
Windows Resource Kit Tools - SubInAcl.exe (HKLM-x32\...\{D3EE034D-5B92-4A55-AA02-2E6D0A6A96EE}) (Version: 5.2.3790.1164 - Microsoft Corporation)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 38%
Total physical RAM: 2806.71 MB
Available physical RAM: 1735.02 MB
Total Pagefile: 5611.57 MB
Available Pagefile: 4224.35 MB
Total Virtual: 4095.88 MB
Available Virtual: 3987.3 MB
 
========================= Partitions: =====================================
 
1 Drive c: (Acer) (Fixed) (Total:284.98 GB) (Free:142.52 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\HOME-PC
 
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#4 hamluis

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Posted 05 January 2015 - 02:53 PM

Why...would you want to uninstall any version of NET Framework?  It's necessary for various programs, drivers, and games to perform properly.  Some (like Visual C) may include the needed version, some may not.

 

Windows install date 24 Dec 2014.

 

McLog errors reflect McAfee problem...McAfee Site Advisor Service reflected on system.

 

No AV installed, disabled status reflected per Speccy.

 

See  http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/i-receive-the-error-the-default-transaction/d5c78d99-0b4d-e011-8dfc-68b599b31bf5 for possible answer to your "default transaction resource manager on volume Acer encountered a non-retryable error and could not start" errors.

 

The Visual C++ errors...you have several installs/versions, which is pretty normal.  But I wouold uninstall each...then reinstall them (as used) one at a time.  I'm not sure of the relationship between Visual C and Net Framework...but I believe that MS.NET has more interactions with a lot more apps, drivers, and games.  If NET was the problem, I believe that you would have errors reflecting problems with much more than Visual C.

 

RAM usage reflected for processes looks "normal" to "good", IMO, so I would not expect malware to be an issue without something amounting to evidence.

 

No obvious overheating issues with either HD or CPU, no indication of data per HD SMART data.

 

No C: free space problems.

 

What led to reinstalling Windows on 24 Dec, on a hard drive that had less than 90 days usage? 

 

Louis


Edited by hamluis, 05 January 2015 - 02:56 PM.


#5 clarkey80

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Posted 05 January 2015 - 05:06 PM

hi Louis

 

I do not necessarily want to uninstall NET Framework, it's just when I was searching for the error code 80070643 I came across NET Framework being the issue so to uninstall it and then reinstall as the repair tool didn't help. I tried the following site: http://windows.microsoft.com/en-us/windows/windows-update-error-80070643#1TC=windows-7 but when clicking on the .NET Framework article there was nothing there.

 

Going on your last post, I successfully ran fsutil resource setautoreset true c:\ and also uninstalled all C++ version.

 

I reinstalled Windows on 24 Dec as I thought it may be a way of correcting the issue I am having. I thought that if I reinstalled it, then updates would be ok but no luck!

 

I just tried to install updates but still the same error comes up.

 

I also can't update Microsoft Security Essentials properly - it fails to update the virus and spyware definitions saying that it didn't update because of an internet or network connectivity problem. I'm definitely connected though?

 

Can you suggest anything else?

 

Thanks,

Simon



#6 hamluis

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Posted 06 January 2015 - 04:16 PM

Topic moved to Am I Infected forum.

 

Louis



#7 clarkey80

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Posted 12 January 2015 - 07:40 AM

Hi,

I see this has been moved to am I infected.

Would an infection cause the issue I am facing?

 

Would appreciate some help trying to sort this - the laptop isn't that old and I don't really want to buy a new one.

 

Thanks,

Simon



#8 clarkey80

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Posted 13 January 2015 - 05:00 AM

Topic can be closed - I restored laptop to factory settings and all is fine now.

Thanks for looking.






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