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how 2 fix bad image after installing malwarebytes premium


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#1 ac9273

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Posted 04 January 2015 - 04:43 AM

I had the trial (free)version of malwarebytes and after the trial I purchased and downloaded the premium version. Ever since I've been getting "bad image" error notices. How can I fix this? I'm using a dell laptop with a windows 7 upgrade.

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#2 quietman7

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Posted 04 January 2015 - 08:41 AM

:welcome: to Bleeping Computer.

For any issues with Malwarebytes Anti-Malware 2.0 the development team recommend you start a new topic in the Malwarebytes Anti-Malware Help Forum and report them there.
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#3 hamluis

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Posted 04 January 2015 - 10:17 AM

FWIW:  Bad image errors arise from various situations.  They can be indicative of file corruption, hardware problems or malware situations.

 

If you truly want to ascertain if the mentioned program install is responsible...simply uninstall said program properly...and see if the errors continue.

 

Let's look at some system data.

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis






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