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Trovi Browser Hijacker - Am i safe?


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13 replies to this topic

#1 Rintone

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  • Local time:11:54 AM

Posted 03 January 2015 - 01:31 AM

So, I was installing various programs when i noticed Chrome changed both homepage and search bar, not the first time it happened, so I just googled my problem to find a solution and got rid of the horrible thing.

 

I used this guide as reference, just to make sure i remembered how to take care of such a threat:http://malwaretips.com/blogs/trovi-removal/  I proceeded with removing the program that was installed without my consent, changed homepage, new tab of both Chrome and Explorer and followed the guide.

Did some scans with Malwarebytes and Super Antyspyware, no threat found. Hitman Pro found some Tracking Cookies but none seemed to be linked to my problem and the same was with AdwCleaner.

 

Chrome seemed completely clean at the time, after restarting the system cause of Adw Cleaner, when suddently Avast informed me that some malicious apps where present on the browser (unfortunately i did not screenshot the message) and asked if i wanted to remove them.

I made Avast remove the new threat but failed, tried again and failed and so the third time too.

I double checked in Safe Mode with Malwarebytes, Super Antyspyware, Hitman Pro and used AdwCleaner but no threat was found.

 

Now, i hate to be a paranoid but i'd really like to know i'f i'm 100% safe now and someone could help me figure out how to tell.

My Laptop's operating system is Windows 7 Home Premium service Pack 1. I was installing Power ISO when i got the browser hijacker.

 

Thanks in advance.

 



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#2 Broni

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Posted 03 January 2015 - 11:44 AM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 Rintone

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Posted 03 January 2015 - 01:21 PM

Security Check's results:
 
 Results of screen317's Security Check version 0.99.93  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
avast! Antivirus   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:`````````
 Java 7 Update 67  
 Java version 32-bit out of Date!
 Adobe Flash Player 10 Flash Player out of Date!
 Adobe Reader 9 Adobe Reader out of Date!
 Google Chrome (39.0.2171.71) 
 Google Chrome (39.0.2171.95) 
````````Process Check: objlist.exe by Laurent````````
 AVAST Software Avast AvastSvc.exe  
 AVAST Software Avast avastui.exe  
 AVAST Software Avast BrowserCleanup.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 13% Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````
 
Farbar:
 

Farbar Service Scanner Version: 21-07-2014
Ran by Roberto (administrator) on 03-01-2015 at 18:06:31
Running from "C:\Users\Roberto\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Disabled Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
 
 
**** End of log ****
 
MiniToolBox:
 

MiniToolBox by Farbar  Version: 30-11-2014
Ran by Roberto (administrator) on 03-01-2015 at 18:08:55
Running from "C:\Users\Roberto\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
Atheros AR5B95 Wireless Network Adapter = Connessione rete wireless (Connected)
Atheros AR8132 PCI-E Fast Ethernet Controller (NDIS 6.20) = Connessione alla rete locale (LAN) (Media disconnected)
 
 
# ----------------------------------
# Configurazione IPv4
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# Fine configurazione IPv4
 
 
 
Configurazione IP di Windows
 
   Nome host . . . . . . . . . . . . . . : Roberto-PC
   Suffisso DNS primario . . . . . . . . : 
   Tipo nodo . . . . . . . . . . . . . . : Ibrido
   Routing IP abilitato. . . . . . . . . : No
   Proxy WINS abilitato . . . . . . . .  : No
 
Scheda LAN wireless Connessione rete wireless:
 
   Suffisso DNS specifico per connessione: 
   Descrizione . . . . . . . . . . . . . : Atheros AR5B95 Wireless Network Adapter
   Indirizzo fisico. . . . . . . . . . . : 90-4C-E5-2F-89-71
   DHCP abilitato. . . . . . . . . . . . : S
   Configurazione automatica abilitata   : S
   Indirizzo IPv6 locale rispetto al collegamento . : fe80::9c46:372:5fc7:ec75%11(Preferenziale) 
   Indirizzo IPv4. . . . . . . . . . . . : 192.168.1.5(Preferenziale) 
   Subnet mask . . . . . . . . . . . . . : 255.255.255.0
   Lease ottenuto. . . . . . . . . . . . : sabato 3 gennaio 2015 16:10:32
   Scadenza lease . . . . . . . . . . .  : domenica 4 gennaio 2015 17:28:11
   Gateway predefinito . . . . . . . . . : 192.168.1.1
   Server DHCP . . . . . . . . . . . . . : 192.168.1.1
   IAID DHCPv6 . . . . . . . . . . . : 328223973
   DUID Client DHCPv6. . . . . . . . : 00-01-00-01-1B-70-14-BC-00-26-22-81-C5-20
   Server DNS . . . . . . . . . . . . .  : 192.168.1.1
   Server WINS primario . . . . . . . .  : 192.168.1.1
   Server WINS secondario . . . . . . .  : 192.168.1.1
   NetBIOS su TCP/IP . . . . . . . . . . : Attivato
 
Scheda Ethernet Connessione alla rete locale (LAN):
 
   Stato supporto. . . . . . . . . . . . : Supporto disconnesso
   Suffisso DNS specifico per connessione: 
   Descrizione . . . . . . . . . . . . . : Atheros AR8132 PCI-E Fast Ethernet Controller (NDIS 6.20)
   Indirizzo fisico. . . . . . . . . . . : 00-26-22-81-C5-20
   DHCP abilitato. . . . . . . . . . . . : S
   Configurazione automatica abilitata   : S
 
Scheda Tunnel isatap.{2656828D-ABED-4F66-B0DB-06D35E1235BD}:
 
   Stato supporto. . . . . . . . . . . . : Supporto disconnesso
   Suffisso DNS specifico per connessione: 
   Descrizione . . . . . . . . . . . . . : Microsoft ISATAP Adapter
   Indirizzo fisico. . . . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP abilitato. . . . . . . . . . . . : No
   Configurazione automatica abilitata   : S
 
Scheda Tunnel isatap.{64134814-BB7B-4FE4-BCC4-607FF200633F}:
 
   Stato supporto. . . . . . . . . . . . : Supporto disconnesso
   Suffisso DNS specifico per connessione: 
   Descrizione . . . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Indirizzo fisico. . . . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP abilitato. . . . . . . . . . . . : No
   Configurazione automatica abilitata   : S
 
Scheda Tunnel Teredo Tunneling Pseudo-Interface:
 
   Suffisso DNS specifico per connessione: 
   Descrizione . . . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Indirizzo fisico. . . . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP abilitato. . . . . . . . . . . . : No
   Configurazione automatica abilitata   : S
   Indirizzo IPv6 . . . . . . . . . . . . . . . . . : 2001:0:9d38:6ab8:2820:1553:b0c9:8711(Preferenziale) 
   Indirizzo IPv6 locale rispetto al collegamento . : fe80::2820:1553:b0c9:8711%12(Preferenziale) 
   Gateway predefinito . . . . . . . . . : ::
   NetBIOS su TCP/IP . . . . . . . . . . : Disattivato
Server:  UnKnown
Address:  192.168.1.1
 
Nome:    google.com
Addresses:  2a00:1450:4002:803::1002
 74.125.232.130
 74.125.232.135
 74.125.232.129
 74.125.232.132
 74.125.232.134
 74.125.232.137
 74.125.232.142
 74.125.232.133
 74.125.232.136
 74.125.232.131
 74.125.232.128
 
 
Esecuzione di Ping google.com [74.125.232.128] con 32 byte di dati:
Risposta da 74.125.232.128: byte=32 durata=46ms TTL=54
Risposta da 74.125.232.128: byte=32 durata=44ms TTL=54
 
Statistiche Ping per 74.125.232.128:
    Pacchetti: Trasmessi = 2, Ricevuti = 2, 
    Persi = 0 (0% persi),
Tempo approssimativo percorsi andata/ritorno in millisecondi:
    Minimo = 44ms, Massimo =  46ms, Medio =  45ms
Server:  UnKnown
Address:  192.168.1.1
 
Nome:    yahoo.com
Addresses:  98.139.183.24
 206.190.36.45
 98.138.253.109
 
 
Esecuzione di Ping yahoo.com [98.138.253.109] con 32 byte di dati:
Risposta da 98.138.253.109: byte=32 durata=173ms TTL=48
Risposta da 98.138.253.109: byte=32 durata=173ms TTL=48
 
Statistiche Ping per 98.138.253.109:
    Pacchetti: Trasmessi = 2, Ricevuti = 2, 
    Persi = 0 (0% persi),
Tempo approssimativo percorsi andata/ritorno in millisecondi:
    Minimo = 173ms, Massimo =  173ms, Medio =  173ms
 
Esecuzione di Ping 127.0.0.1 con 32 byte di dati:
Risposta da 127.0.0.1: byte=32 durata<1ms TTL=128
Risposta da 127.0.0.1: byte=32 durata<1ms TTL=128
 
Statistiche Ping per 127.0.0.1:
    Pacchetti: Trasmessi = 2, Ricevuti = 2, 
    Persi = 0 (0% persi),
Tempo approssimativo percorsi andata/ritorno in millisecondi:
    Minimo = 0ms, Massimo =  0ms, Medio =  0ms
===========================================================================
Elenco interfacce
 11...90 4c e5 2f 89 71 ......Atheros AR5B95 Wireless Network Adapter
 10...00 26 22 81 c5 20 ......Atheros AR8132 PCI-E Fast Ethernet Controller (NDIS 6.20)
  1...........................Software Loopback Interface 1
 14...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 12...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Tabella route
===========================================================================
Route attive:
     Indirizzo rete             Mask          Gateway     Interfaccia Metrica
          0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.5     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link       192.168.1.5    281
      192.168.1.5  255.255.255.255         On-link       192.168.1.5    281
    192.168.1.255  255.255.255.255         On-link       192.168.1.5    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.1.5    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.1.5    281
===========================================================================
Route permanenti:
  Nessuna
 
IPv6 Tabella route
===========================================================================
Route attive:
 Interf Metrica Rete Destinazione      Gateway
 12     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 12     58 2001::/32                On-link
 12    306 2001:0:9d38:6ab8:2820:1553:b0c9:8711/128
                                    On-link
 11    281 fe80::/64                On-link
 12    306 fe80::/64                On-link
 12    306 fe80::2820:1553:b0c9:8711/128
                                    On-link
 11    281 fe80::9c46:372:5fc7:ec75/128
                                    On-link
  1    306 ff00::/8                 On-link
 12    306 ff00::/8                 On-link
 11    281 ff00::/8                 On-link
===========================================================================
Route permanenti:
  Nessuna
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 06 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 08 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 06 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 08 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (12/28/2014 04:27:33 AM) (Source: Application Error) (User: )
Description: Nome dell'applicazione che ha generato l'errore: WindowsPhone.exe, versione: 1.1.2726.0, timestamp: 0x53332360
Nome del modulo che ha generato l'errore: unknown, versione: 0.0.0.0, timestamp: 0x00000000
Codice eccezione: 0xc0000005
Offset errore 0x00000000
ID processo che ha generato l'errore: 0x10a8
Ora di avvio dell'applicazione che ha generato l'errore: 0xWindowsPhone.exe0
Percorso dell'applicazione che ha generato l'errore: WindowsPhone.exe1
Percorso del modulo che ha generato l'errore: WindowsPhone.exe2
ID segnalazione: WindowsPhone.exe3
 
Error: (12/28/2014 04:27:33 AM) (Source: .NET Runtime) (User: )
Description: Applicazione: WindowsPhone.exe
Versione framework: v4.0.30319
Descrizione: il processo è stato terminato a causa di un'eccezione non gestita.
Informazioni sull'eccezione: System.AccessViolationException
Stack:
 
Error: (12/28/2014 04:25:39 AM) (Source: Application Error) (User: )
Description: Nome dell'applicazione che ha generato l'errore: WindowsPhone.exe, versione: 1.1.2726.0, timestamp: 0x53332360
Nome del modulo che ha generato l'errore: unknown, versione: 0.0.0.0, timestamp: 0x00000000
Codice eccezione: 0xc0000005
Offset errore 0x00000000
ID processo che ha generato l'errore: 0x4f8
Ora di avvio dell'applicazione che ha generato l'errore: 0xWindowsPhone.exe0
Percorso dell'applicazione che ha generato l'errore: WindowsPhone.exe1
Percorso del modulo che ha generato l'errore: WindowsPhone.exe2
ID segnalazione: WindowsPhone.exe3
 
Error: (12/28/2014 04:25:39 AM) (Source: .NET Runtime) (User: )
Description: Applicazione: WindowsPhone.exe
Versione framework: v4.0.30319
Descrizione: il processo è stato terminato a causa di un'eccezione non gestita.
Informazioni sull'eccezione: System.AccessViolationException
Stack:
 
Error: (12/28/2014 04:24:54 AM) (Source: Application Error) (User: )
Description: Nome dell'applicazione che ha generato l'errore: WindowsPhone.exe, versione: 1.1.2726.0, timestamp: 0x53332360
Nome del modulo che ha generato l'errore: unknown, versione: 0.0.0.0, timestamp: 0x00000000
Codice eccezione: 0xc0000005
Offset errore 0x00000000
ID processo che ha generato l'errore: 0x3f4
Ora di avvio dell'applicazione che ha generato l'errore: 0xWindowsPhone.exe0
Percorso dell'applicazione che ha generato l'errore: WindowsPhone.exe1
Percorso del modulo che ha generato l'errore: WindowsPhone.exe2
ID segnalazione: WindowsPhone.exe3
 
Error: (12/28/2014 04:24:54 AM) (Source: .NET Runtime) (User: )
Description: Applicazione: WindowsPhone.exe
Versione framework: v4.0.30319
Descrizione: il processo è stato terminato a causa di un'eccezione non gestita.
Informazioni sull'eccezione: System.AccessViolationException
Stack:
 
Error: (12/28/2014 04:24:15 AM) (Source: Application Hang) (User: )
Description: Il programma Explorer.EXE versione 6.1.7601.17567 non interagisce più con Windows ed è stato chiuso. Per vedere se sono disponibili ulteriori informazioni sul problema, verificare la cronologia del problema in Centro operativo nel Pannello di controllo.
 
ID processo: a70
 
Ora di avvio: 01d0222f4a3e7a01
 
Ora di chiusura: 250
 
Percorso applicazione: C:\Windows\Explorer.EXE
 
ID segnalazione: f6bdffde-8e40-11e4-86dc-00262281c520
 
Error: (12/26/2014 10:35:28 PM) (Source: SideBySide) (User: )
Description: Generazione del contesto di attivazione non riuscita per "UCCAPI,processorArchitecture="x86",type="win32",version="2.0.0.0"1".
Impossibile trovare l'assembly dipendente UCCAPI,processorArchitecture="x86",type="win32",version="2.0.0.0".
Utilizzare sxstrace.exe per ottenere una diagnosi dettagliata.
 
Error: (12/26/2014 10:34:59 PM) (Source: SideBySide) (User: )
Description: Generazione del contesto di attivazione non riuscita per "WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"1". Errore nel file manifesto o dei criteri "WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"2", riga WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"3.
L'identità del componente trovata nel manifesto non corrisponde all'identità del componente richiesto.
Il riferimento è WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1".
La definizione è WLMFDS,processorArchitecture="x86",type="win32",version="1.0.0.1".
Utilizzare sxstrace.exe per ottenere una diagnosi dettagliata.
 
Error: (12/26/2014 03:10:22 AM) (Source: Application Error) (User: )
Description: Nome dell'applicazione che ha generato l'errore: wmpnetwk.exe, versione: 12.0.7601.17514, timestamp: 0x4ce7ae7f
Nome del modulo che ha generato l'errore: RPCRT4.dll, versione: 6.1.7601.18532, timestamp: 0x53c339ee
Codice eccezione: 0xc0020043
Offset errore 0x000000000008a663
ID processo che ha generato l'errore: 0x2c4
Ora di avvio dell'applicazione che ha generato l'errore: 0xwmpnetwk.exe0
Percorso dell'applicazione che ha generato l'errore: wmpnetwk.exe1
Percorso del modulo che ha generato l'errore: wmpnetwk.exe2
ID segnalazione: wmpnetwk.exe3
 
 
System errors:
=============
Error: (01/03/2015 06:37:09 AM) (Source: Service Control Manager) (User: )
Description: Il servizio Browser di computer dipende dal servizio Server che non è stato avviato per il seguente errore: 
%%1068
 
Error: (01/03/2015 06:37:09 AM) (Source: Service Control Manager) (User: )
Description: Il servizio Browser di computer dipende dal servizio Server che non è stato avviato per il seguente errore: 
%%1068
 
Error: (01/03/2015 06:37:09 AM) (Source: Service Control Manager) (User: )
Description: Il servizio Browser di computer dipende dal servizio Server che non è stato avviato per il seguente errore: 
%%1068
 
Error: (01/03/2015 06:35:21 AM) (Source: Service Control Manager) (User: )
Description: Il servizio Browser di computer dipende dal servizio Server che non è stato avviato per il seguente errore: 
%%1068
 
Error: (01/03/2015 06:35:21 AM) (Source: Service Control Manager) (User: )
Description: Il servizio Browser di computer dipende dal servizio Server che non è stato avviato per il seguente errore: 
%%1068
 
Error: (01/03/2015 06:35:21 AM) (Source: Service Control Manager) (User: )
Description: Il servizio Browser di computer dipende dal servizio Server che non è stato avviato per il seguente errore: 
%%1068
 
Error: (01/03/2015 06:35:21 AM) (Source: Service Control Manager) (User: )
Description: Il servizio Browser di computer dipende dal servizio Server che non è stato avviato per il seguente errore: 
%%1068
 
Error: (01/03/2015 06:35:21 AM) (Source: Service Control Manager) (User: )
Description: Il servizio Browser di computer dipende dal servizio Server che non è stato avviato per il seguente errore: 
%%1068
 
Error: (01/03/2015 06:35:21 AM) (Source: Service Control Manager) (User: )
Description: Il servizio Browser di computer dipende dal servizio Server che non è stato avviato per il seguente errore: 
%%1068
 
Error: (01/03/2015 06:32:09 AM) (Source: Service Control Manager) (User: )
Description: Il servizio Browser di computer dipende dal servizio Server che non è stato avviato per il seguente errore: 
%%1068
 
 
Microsoft Office Sessions:
=========================
Error: (12/28/2014 04:27:33 AM) (Source: Application Error)(User: )
Description: WindowsPhone.exe1.1.2726.053332360unknown0.0.0.000000000c00000050000000010a801d0224e2f913ffcC:\Program Files (x86)\Windows Phone\WindowsPhone.exeunknown75a85189-8e41-11e4-86dc-00262281c520
 
Error: (12/28/2014 04:27:33 AM) (Source: .NET Runtime)(User: )
Description: Applicazione: WindowsPhone.exe
Versione framework: v4.0.30319
Descrizione: il processo è stato terminato a causa di un'eccezione non gestita.
Informazioni sull'eccezione: System.AccessViolationException
Stack:
 
Error: (12/28/2014 04:25:39 AM) (Source: Application Error)(User: )
Description: WindowsPhone.exe1.1.2726.053332360unknown0.0.0.000000000c0000005000000004f801d0224debc3c456C:\Program Files (x86)\Windows Phone\WindowsPhone.exeunknown31e12f9f-8e41-11e4-86dc-00262281c520
 
Error: (12/28/2014 04:25:39 AM) (Source: .NET Runtime)(User: )
Description: Applicazione: WindowsPhone.exe
Versione framework: v4.0.30319
Descrizione: il processo è stato terminato a causa di un'eccezione non gestita.
Informazioni sull'eccezione: System.AccessViolationException
Stack:
 
Error: (12/28/2014 04:24:54 AM) (Source: Application Error)(User: )
Description: WindowsPhone.exe1.1.2726.053332360unknown0.0.0.000000000c0000005000000003f401d0224dcb972a1fC:\Program Files (x86)\Windows Phone\WindowsPhone.exeunknown1711d92f-8e41-11e4-86dc-00262281c520
 
Error: (12/28/2014 04:24:54 AM) (Source: .NET Runtime)(User: )
Description: Applicazione: WindowsPhone.exe
Versione framework: v4.0.30319
Descrizione: il processo è stato terminato a causa di un'eccezione non gestita.
Informazioni sull'eccezione: System.AccessViolationException
Stack:
 
Error: (12/28/2014 04:24:15 AM) (Source: Application Hang)(User: )
Description: Explorer.EXE6.1.7601.17567a7001d0222f4a3e7a01250C:\Windows\Explorer.EXEf6bdffde-8e40-11e4-86dc-00262281c520
 
Error: (12/26/2014 10:35:28 PM) (Source: SideBySide)(User: )
Description: UCCAPI,processorArchitecture="x86",type="win32",version="2.0.0.0"C:\Program Files (x86)\Windows Live\Messenger\wlcsdk.exe
 
Error: (12/26/2014 10:34:59 PM) (Source: SideBySide)(User: )
Description: WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"WLMFDS,processorArchitecture="x86",type="win32",version="1.0.0.1"C:\Program Files (x86)\Windows Live\Photo Gallery\MovieMaker.ExeC:\Program Files (x86)\Windows Live\Photo Gallery\WLMFDS.DLL8
 
Error: (12/26/2014 03:10:22 AM) (Source: Application Error)(User: )
Description: wmpnetwk.exe12.0.7601.175144ce7ae7fRPCRT4.dll6.1.7601.1853253c339eec0020043000000000008a6632c401d020b0ba027ceeC:\Program Files\Windows Media Player\wmpnetwk.exeC:\Windows\system32\RPCRT4.dll5859696f-8ca4-11e4-881d-00262281c520
 
 
 
“Œ•ûSãY˜O Ver1.34b (HKLM-x32\...\{B641E348-377C-4819-B92F-03F1D35A7EE3}_is1) (Version:  - ‰©¨ƒtƒƒ“ƒeƒBƒA)
=========================== Installed Programs ============================
Acrobat.com (HKLM-x32\...\{287ECFA4-719A-2143-A09B-D6A12DE54E40}) (Version: 1.6.65 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 15.0.0.356 - Adobe Systems Incorporated)
Adobe AIR (x32 Version: 15.0.0.356 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 10 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 10.0.32.18 - Adobe Systems Incorporated)
Adobe Reader 9.1 MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-A91000000001}) (Version: 9.1.0 - Adobe Systems Incorporated)
ALPS Touch Pad Driver (HKLM\...\{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}) (Version: Version 7.102.2002.208 - Alps Electric)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (HKLM-x32\...\{3108C217-BE83-42E4-AE9E-A56A2A92E549}) (Version: 1.0.0.10 - Atheros Communications Inc.)
Avast Free Antivirus (HKLM-x32\...\Avast) (Version: 10.0.2208 - AVAST Software)
Bamboo Dock (HKLM-x32\...\Bamboo Dock) (Version: 4.1 - Wacom Co., Ltd.)
Bamboo Dock (x32 Version: 4.1.0 - Wacom Europe GmbH) Hidden
Blender (HKLM\...\Blender) (Version: 2.72 - Blender Foundation)
Canon MP Navigator EX 1.2 (HKLM-x32\...\MP Navigator EX 1.2) (Version:  - )
Canon MP190 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MP190_series) (Version:  - )
CCleaner (HKLM\...\CCleaner) (Version: 4.04 - Piriform)
Cherry Tree High Comedy Club (HKLM-x32\...\Steam App 214610) (Version:  - 773)
Double Action: Boogaloo (HKLM-x32\...\Steam App 317360) (Version:  - Double Action Factory)
eMachines Power Management (HKLM-x32\...\{3DB0448D-AD82-4923-B305-D001E521A964}) (Version: 4.05.3004 - Acer Incorporated)
eMachines Recovery Management (HKLM-x32\...\{7F811A54-5A09-4579-90E1-C93498E230D9}) (Version: 4.05.3005 - Acer Incorporated)
eMachines Registration (HKLM-x32\...\eMachines Registration) (Version: 1.02.3006 - Acer Incorporated)
eMachines ScreenSaver (HKLM-x32\...\eMachines Screensaver) (Version: 1.1.0805 - eMachines Incorporated)
GIMP 2.8.10 (HKLM\...\GIMP-2_is1) (Version: 2.8.10 - The GIMP Team)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 39.0.2171.95 - Google Inc.)
Google Toolbar for Internet Explorer (x32 Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
GraphicsGale FreeEdition version 2.04.00 (HKLM-x32\...\GraphicsGale FreeEdition_is1) (Version:  - HUMANBALANCE Ltd.)
Identity Card (HKLM-x32\...\Identity Card) (Version: 1.00.3003 - Acer Incorporated)
Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version: 8.15.10.1892 - Intel Corporation)
Java 7 Update 67 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217067FF}) (Version: 7.0.670 - Oracle)
Java Auto Updater (x32 Version: 2.1.67.1 - Oracle, Inc.) Hidden
Junk Mail filter update (x32 Version: 14.0.8089.726 - Microsoft Corporation) Hidden
Katawa Shoujo (HKLM-x32\...\Katawa Shoujo) (Version:  - )
Launch Manager (HKLM-x32\...\LManager) (Version: 3.0.02 - eMachines)
Malwarebytes Anti-Malware versione 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (ITA) (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.1 (Italiano) (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1040) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft AppLocale (HKLM-x32\...\{394BE3D9-7F57-4638-A8D1-1D88671913B7}) (Version: 1.0.0 - MS)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{90120000-0100-0410-0000-0000000FF1CE}_OMUI.it-it_{7F40286D-09A7-4DC0-A2A4-AA18D026D369}) (Version:  - Microsoft)
Microsoft Office 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office Access MUI (Italian) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel 2007 Help - Aggiornamento (KB963678) (HKLM-x32\...\{90120000-0016-0410-0000-0000000FF1CE}_OMUI.it-it_{9F57BDED-B51B-4D2F-B360-5B4EFAAF0F1A}) (Version:  - Microsoft)
Microsoft Office Excel MUI (Italian) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Groove MUI (Italian) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office InfoPath MUI (Italian) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Language Pack 2007 - Italian/Italiano (HKLM-x32\...\OMUI.it-it) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office O MUI (Italian) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (Italian) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook 2007 Help - Aggiornamento (KB963677) (HKLM-x32\...\{90120000-001A-0410-0000-0000000FF1CE}_OMUI.it-it_{2278E02A-AB15-4BF7-B2B4-5C0EEB4B7EEB}) (Version:  - Microsoft)
Microsoft Office Outlook MUI (Italian) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Powerpoint 2007 Help - Aggiornamento (KB963669) (HKLM-x32\...\{90120000-0018-0410-0000-0000000FF1CE}_OMUI.it-it_{C76C02F1-B07F-4974-876A-A18DEC9887C8}) (Version:  - Microsoft)
Microsoft Office PowerPoint MUI (Italian) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint Viewer 2007 (Italian) (HKLM-x32\...\{95120000-00AF-0410-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Proof (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (German) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Italian) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (Italian) 2007 (x32 Version: 12.0.4518.1018 - Microsoft Corporation) Hidden
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office Publisher MUI (Italian) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (Italian) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (Italian) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office SharePoint Designer 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office SharePoint Designer MUI (Italian) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Suite Activation Assistant (HKLM-x32\...\{E50AE784-FABE-46DA-A1F8-7B6B56DCB22E}) (Version: 2.9 - Microsoft Corporation)
Microsoft Office Word 2007 Help - Aggiornamento (KB963665) (HKLM-x32\...\{90120000-001B-0410-0000-0000000FF1CE}_OMUI.it-it_{E5B82DB3-DD7D-4C45-BC5E-09864B26F9BC}) (Version:  - Microsoft)
Microsoft Office Word MUI (Italian) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office X MUI (Italian) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Windows Application Compatibility Database (HKLM\...\{deb7008b-681e-4a4a-8aae-cc833e8216ce}.sdb) (Version:  - )
Microsoft Works (HKLM-x32\...\{34A08914-7A33-4040-A959-1577BF5AFF8A}) (Version: 9.7.0621 - Microsoft Corporation)
MSVCRT (x32 Version: 14.0.1468.721 - Microsoft) Hidden
NEKOPARA Vol. 1 Demo (HKLM-x32\...\Steam App 334660) (Version:  - NEKO WORKs)
NTI Backup Now 5 (HKLM-x32\...\InstallShield_{12EFA1A4-AC3B-443C-8143-237EDE760403}) (Version: 5.1.2.627 - NewTech Infosystems)
NTI Backup Now Standard (x32 Version: 5.1.2.627 - NewTech Infosystems) Hidden
NTI Media Maker 8 (HKLM-x32\...\InstallShield_{2413930C-8309-47A6-BC61-5EF27A4222BC}) (Version: 8.0.12.6623 - NewTech Infosystems)
NTI Media Maker 8 (x32 Version: 8.0.12.6623 - NewTech Infosystems) Hidden
One Way Heroics (HKLM-x32\...\Steam App 266210) (Version:  - Smoking WOLF)
OpenOffice 4.1.1 (HKLM-x32\...\{9E41A772-875C-4468-B1BD-54B1B1125C8B}) (Version: 4.11.9775 - Apache Software Foundation)
Pacchetto di compatibilità per Office System 2007 (HKLM-x32\...\{90120000-0020-0410-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Pepakura Viewer 3 (HKLM-x32\...\pepakura_viewer3en) (Version:  - TamaSoftware)
Philips Songbird (HKLM-x32\...\Philips Songbird) (Version: 6.1.2265 (2265) - Koninklijke Philips Electronics N.V.)
Portal (HKLM-x32\...\Steam App 400) (Version:  - Valve)
Raccolta foto di Windows Live (x32 Version: 14.0.8081.709 - Microsoft Corporation) Hidden
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6804 - Realtek Semiconductor Corp.)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7600.30104 - Realtek Semiconductor Corp.)
RGSS-RTP Standard (HKLM-x32\...\RGSS-RTP Standard_is1) (Version: 1.03 - Enterbrain)
RPG Maker VX Ace (HKLM-x32\...\Steam App 220700) (Version:  - Enterbrain)
Steam (HKLM-x32\...\Steam) (Version:  - Valve Corporation)
STOnline (HKLM-x32\...\{14FE48DA-E172-4CC5-B397-92ECA4B0E088}) (Version: 1.0000 - koramgame)
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 6.0.1110 - SUPERAntiSpyware.com)
System Requirements Lab CYRI (HKLM-x32\...\{6C8C4577-8E15-4C63-96ED-D40F2072FF74}) (Version: 6.0.19.0 - Husdawg, LLC)
System Requirements Lab for Intel (HKLM-x32\...\{04C4B49D-45D9-4A28-9ED1-B45CBD99B8C7}) (Version: 4.5.24.0 - Husdawg, LLC)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition (HKLM-x32\...\{90120000-0100-0410-0000-0000000FF1CE}_OMUI.it-it_{A024FC7B-77DE-45DE-A058-1C049A17BFB3}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition (HKLM-x32\...\{90120000-001A-0410-0000-0000000FF1CE}_OMUI.it-it_{9D702FFD-3C2B-44D0-9B8B-CA1A30CA555B}) (Version:  - Microsoft)
Video Web Camera (HKLM-x32\...\{A77255C4-AFCB-44A3-BF0F-2091A71FFD9E}) (Version: 5.1.0.1 - SuYin)
Wacom (HKLM\...\Pen Tablet Driver) (Version: 5.3.3-3 - Wacom Technology Corp.)
WebTablet FB Plugin 32 bit (HKLM-x32\...\Wacom WebTabletPlugin for Internet Explorer and Netscape) (Version: 2.1.0.3 - Wacom Technology Corp.)
WebTablet FB Plugin 64 bit (HKLM\...\Wacom WebTabletPlugin for Internet Explorer and Netscape) (Version: 2.1.0.3 - Wacom Technology Corp.)
Welcome Center (HKLM-x32\...\eMachines Welcome Center) (Version: 1.00.3008 - Acer Incorporated)
Windows Live Call (x32 Version: 14.0.8064.0206 - Microsoft Corporation) Hidden
Windows Live Communications Platform (x32 Version: 14.0.8064.206 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 14.0.8089.0726 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 14.0.8091.0730 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 14.0.8089.0726 - Microsoft Corporation) Hidden
Windows Phone app for desktop (HKLM-x32\...\{CFF220E2-642C-4B41-87FA-9A634C6E01CF}) (Version: 1.1.2726.0 - Microsoft Corporation)
WinRAR 5.20 beta 2 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.20.2 - win.rar GmbH)
Yacc 0.4.0.3 (HKLM-x32\...\Yacc) (Version: 0.4.0.3 - kapoue3)
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 52%
Total physical RAM: 1977.98 MB
Available physical RAM: 942.71 MB
Total Pagefile: 3955.97 MB
Available Pagefile: 2339.42 MB
Total Virtual: 4095.88 MB
Available Virtual: 3992.25 MB
 
========================= Partitions: =====================================
 
1 Drive c: (eMachines) (Fixed) (Total:136.95 GB) (Free:64.83 GB) NTFS
 
========================= Users: ========================================
 
Account utente per \\ROBERTO-PC
 
Administrator            Guest                    Roberto                  
Esecuzione comando riuscita.
 
========================= Restore Points ==================================
 
16-12-2014 20:33:47 avast! antivirus system restore point
16-12-2014 20:47:59 Windows Update
17-12-2014 02:00:34 Windows Update
21-12-2014 21:27:05 Windows Update
21-12-2014 21:37:56 Windows Update
26-12-2014 19:34:55 Windows Update
31-12-2014 09:15:47 Windows Update
 
**** End of log ****
 

MalwareBytes:
 

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 03/01/2015
Scan Time: 18:13:02
Logfile: 
Administrator: Yes
 
Version: 2.00.4.1028
Malware Database: v2015.01.03.07
Rootkit Database: v2014.12.30.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Roberto
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 326724
Time Elapsed: 15 min, 18 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)
 
Malwarebytes Anti-Rootkit (no malware found)
 
Malwarebytes Anti-Rootkit BETA 1.08.2.1001

www.malwarebytes.org
 
Database version: v2015.01.03.07
 
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.17501
Roberto :: ROBERTO-PC [administrator]
 
03/01/2015 18:47:17
mbar-log-2015-01-03 (18-47-17).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled: 
Objects scanned: 326044
Time elapsed: 12 minute(s), 35 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
Physical Sectors Detected: 0
(No malicious items detected)
 
(end)
 

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.08.2.1001
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.1.7601 Windows 7 Service Pack 1 x64
 
Account is Administrative
 
Internet Explorer version: 11.0.9600.17501
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 2.194000 GHz
Memory total: 2074066944, free: 925458432
 
Downloaded database version: v2015.01.03.07
Downloaded database version: v2014.12.30.01
Downloaded database version: v2014.12.06.01
=======================================
Initializing...
------------ Kernel report ------------
     01/03/2015 18:47:03
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\DRIVERS\compbatt.sys
\SystemRoot\system32\DRIVERS\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\msahci.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\DRIVERS\disk.sys
\SystemRoot\system32\DRIVERS\CLASSPNP.SYS
\SystemRoot\System32\Drivers\aswVmm.sys
\SystemRoot\System32\Drivers\aswRvrt.sys
\SystemRoot\system32\drivers\cdrom.sys
\SystemRoot\system32\drivers\aswSnx.sys
\SystemRoot\system32\drivers\aswSP.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\drivers\aswRdr2.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\termdd.sys
\??\C:\Program Files\SUPERAntiSpyware\SASKUTIL64.SYS
\??\C:\Program Files\SUPERAntiSpyware\SASDIFSV64.SYS
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\drivers\mssmbios.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\igdkmd64.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\DRIVERS\usbuhci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\drivers\HDAudBus.sys
\SystemRoot\system32\DRIVERS\athrx.sys
\SystemRoot\system32\DRIVERS\vwifibus.sys
\SystemRoot\system32\DRIVERS\L1C62x64.sys
\SystemRoot\system32\DRIVERS\CmBatt.sys
\SystemRoot\system32\drivers\i8042prt.sys
\SystemRoot\SysWOW64\Drivers\DKbFltr.sys
\SystemRoot\system32\drivers\kbdclass.sys
\SystemRoot\system32\DRIVERS\Apfiltr.sys
\SystemRoot\system32\drivers\mouclass.sys
\SystemRoot\system32\drivers\wmiacpi.sys
\SystemRoot\system32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\drivers\swenum.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_dumpata.sys
\SystemRoot\System32\Drivers\dump_msahci.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\drivers\hidusb.sys
\SystemRoot\system32\drivers\HIDCLASS.SYS
\SystemRoot\system32\drivers\HIDPARSE.SYS
\SystemRoot\system32\drivers\USBD.SYS
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\drivers\aswMonFlt.sys
\SystemRoot\system32\drivers\aswStm.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\drivers\aswHwid.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
\Windows\System32\clbcatq.dll
\Windows\System32\psapi.dll
\Windows\System32\sechost.dll
\Windows\System32\lpk.dll
\Windows\System32\ole32.dll
\Windows\System32\imagehlp.dll
\Windows\System32\advapi32.dll
\Windows\System32\normaliz.dll
\Windows\System32\msctf.dll
\Windows\System32\kernel32.dll
\Windows\System32\wininet.dll
\Windows\System32\setupapi.dll
\Windows\System32\gdi32.dll
\Windows\System32\urlmon.dll
\Windows\System32\oleaut32.dll
\Windows\System32\usp10.dll
\Windows\System32\rpcrt4.dll
\Windows\System32\difxapi.dll
\Windows\System32\iertutil.dll
\Windows\System32\shlwapi.dll
\Windows\System32\comdlg32.dll
\Windows\System32\Wldap32.dll
\Windows\System32\user32.dll
\Windows\System32\ws2_32.dll
\Windows\System32\nsi.dll
\Windows\System32\shell32.dll
\Windows\System32\msvcrt.dll
\Windows\System32\imm32.dll
\Windows\System32\KernelBase.dll
\Windows\System32\wintrust.dll
\Windows\System32\userenv.dll
\Windows\System32\api-ms-win-downlevel-ole32-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-normaliz-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-version-l1-1-0.dll
\Windows\System32\cfgmgr32.dll
\Windows\System32\devobj.dll
\Windows\System32\crypt32.dll
\Windows\System32\comctl32.dll
\Windows\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-advapi32-l1-1-0.dll
\Windows\System32\msasn1.dll
\Windows\System32\profapi.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa80026e9060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IdeDeviceP0T0L0-0\
Lower Device Object: 0xfffffa80022ef1f0
Lower Device Driver Name: \Driver\atapi\
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa80026e9060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa80026e8360, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa80026e9060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8002305520, DeviceName: Unknown, DriverName: \Driver\ACPI\
DevicePointer: 0xfffffa80022ef1f0, DeviceName: \Device\Ide\IdeDeviceP0T0L0-0\, DriverName: \Driver\atapi\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: AA135A19
 
Partition information:
 
    Partition 0 type is Other (0x27)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 63  Numsec = 25173792
 
    Partition 1 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 25173855  Numsec = 208845
    Partition file system is NTFS
    Partition is bootable
 
    Partition 2 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 25382700  Numsec = 287197060
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
Disk Size: 160041885696 bytes
Sector size: 512 bytes
 
Done!
Scan finished
=======================================
 
 
Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-1-25173855-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished
 
RKill:
 

Rkill 2.6.9 by Lawrence Abrams (Grinler)
Copyright 2008-2015 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 01/03/2015 07:04:58 PM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * C:\Windows\PLFSetI.exe (PID: 2148) [WD-HEUR]
 
1 proccess terminated!
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * No issues found.
 
Checking Windows Service Integrity: 
 
 * No issues found.
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * No issues found.
 
Program finished at: 01/03/2015 07:07:55 PM
Execution time: 0 hours(s), 2 minute(s), and 57 seconds(s)
 
 
-------------------------------------------------------------------------------------------------------------------
 
 
By the way, while I opened Chrome, today, to reply to you, Avast found those two addons i was talking about, again. I took the opportunity and made screenshots, they are Extutil and Managera:
 
Izt98o0.png
 
However, like the next window says, Avast seems to not be able to remove the addons. I even tried disabling them but i still get an error message telling me: "Application of the changes failed: An Unknown error occurred".
 
edT499c.png

 

 
 
 

 



#4 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,681 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:04:54 AM

Posted 03 January 2015 - 01:27 PM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 Rintone

Rintone
  • Topic Starter

  • Members
  • 22 posts
  • OFFLINE
  •  
  • Local time:11:54 AM

Posted 03 January 2015 - 03:42 PM

AdwCleaner:
 
# AdwCleaner v4.106 - Rapporto creato 03/01/2015 in 06:37:33
# Aggiornato 21/12/2014 di Xplode
# Database : 2015-01-01.1 [Live]
# Sistema operativo : Windows 7 Home Premium Service Pack 1 (64 bits)
# Nome utente : Roberto - ROBERTO-PC
# In esecuzione da : C:\Users\Roberto\Downloads\adwcleaner_4.106.exe
# Opzione : Pulisci
 
***** [ Servizi ] *****
 
 
***** [ File / Cartelle ] *****
 
 
***** [ Compiti ] *****
 
 
***** [ Collegamenti ] *****
 
 
***** [ Registro ] *****
 
 
***** [ Browser ] *****
 
-\\ Internet Explorer v11.0.9600.17496
 
 
-\\ Google Chrome v39.0.2171.95
 
[C:\Users\Roberto\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Eliminati [Search Provider] : hxxp://www.softonic.it/s/{searchTerms}
 
*************************
 
AdwCleaner[R0].txt - [1156 octets] - [20/10/2014 02:17:50]
AdwCleaner[R1].txt - [1088 octets] - [03/01/2015 04:40:26]
AdwCleaner[R2].txt - [1094 octets] - [03/01/2015 06:35:27]
AdwCleaner[S0].txt - [1151 octets] - [03/01/2015 04:43:05]
AdwCleaner[S1].txt - [1015 octets] - [03/01/2015 06:37:33]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [1075 octets] ##########
 
Junkware:
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.4.1 (12.28.2014:1)
OS: Windows 7 Home Premium x64
Ran by Roberto on 03/01/2015 at 20:04:52,33
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 03/01/2015 at 20:14:08,18
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
Sophos:
 
2015-01-03 19:25:00.767 Sophos Virus Removal Tool version 2.5.4
2015-01-03 19:25:00.767 Copyright © 2009-2014 Sophos Limited. All rights reserved.
 
2015-01-03 19:25:00.767 This tool will scan your computer for viruses and other threats. If it finds any, it will give you the option to remove them.
 
2015-01-03 19:25:00.767 Windows version 6.1 SP 1.0 Service Pack 1 build 7601 SM=0x300 PT=0x1 WOW64
2015-01-03 19:25:00.767 Checking for updates...
2015-01-03 19:25:13.309 Update progress: proxy server not available
2015-01-03 19:25:28.457 Option all = no
2015-01-03 19:25:28.457 Option recurse = yes
2015-01-03 19:25:28.457 Option archive = no
2015-01-03 19:25:28.457 Option service = yes
2015-01-03 19:25:28.457 Option confirm = yes
2015-01-03 19:25:28.457 Option sxl = yes
2015-01-03 19:25:28.457 Option max-data-age = 35
2015-01-03 19:25:28.457 Option EnableSafeClean = yes
2015-01-03 19:25:30.158 Option vdl-logging = yes
2015-01-03 19:25:30.158 Customer ID: 094260ca9b3af99f9d4a3909fc47a743
2015-01-03 19:25:30.158 Machine ID: 79105d0a21fd4577b4b0683973809c7b
2015-01-03 19:25:30.158 Component SVRTcli.exe version 2.5.4
2015-01-03 19:25:30.158 Component control.dll version 2.5.4
2015-01-03 19:25:30.158 Component SVRTservice.exe version 2.5.4
2015-01-03 19:25:30.158 Component engine\osdp.dll version 1.44.1.2183
2015-01-03 19:25:30.158 Component engine\veex.dll version 3.58.3.2183
2015-01-03 19:25:30.158 Component engine\savi.dll version 8.1.5.2183
2015-01-03 19:25:30.158 Component rkdisk.dll version 1.5.30.0
2015-01-03 19:25:30.158 Version info: Product version 2.5.4
2015-01-03 19:25:30.158 Version info: Detection engine 3.58.3
2015-01-03 19:25:30.158 Version info: Detection data 5.08
2015-01-03 19:25:30.158 Version info: Build date 11/11/2014
2015-01-03 19:25:30.158 Version info: Data files added 507
2015-01-03 19:25:30.158 Version info: Last successful update (not yet updated)
2015-01-03 19:26:02.431 Downloading updates...
2015-01-03 19:26:02.435 Update progress: [I96736] Looking for package C1A903B2-E63E-483b-982D-04BB9C457C60 1.0 
2015-01-03 19:26:02.435 Update progress: [I49502] Found supplement SAVIW32 LATEST 
2015-01-03 19:26:02.435 Update progress: [I49502] Found supplement IDE509 LATEST 
2015-01-03 19:26:02.435 Update progress: [I49502] Found supplement IDE510 LATEST 
2015-01-03 19:26:02.435 Update progress: [I49502] Found supplement IDE511 LATEST 
2015-01-03 19:26:02.435 Update progress: [I49502] Found supplement IDE512 LATEST 
2015-01-03 19:26:02.435 Update progress: [I19463] Syncing product C1A903B2-E63E-483b-982D-04BB9C457C60 1
2015-01-03 19:26:02.435 Update progress: [I19463] Syncing product SAVIW32 48
2015-01-03 19:26:16.449 Update progress: [I19463] Syncing product IDE509 177
2015-01-03 19:26:18.238 Installing updates...
2015-01-03 19:26:19.095 Error level 1
2015-01-03 19:26:19.235 Update progress: [I19463] Syncing product IDE510 179
2015-01-03 19:26:19.235 Update progress: [I19463] Syncing product IDE511 154
2015-01-03 19:26:19.235 Update progress: [I19463] Syncing product IDE512 1
2015-01-03 19:26:56.848 Update successful
2015-01-03 19:27:14.849 Option all = no
2015-01-03 19:27:14.849 Option recurse = yes
2015-01-03 19:27:14.849 Option archive = no
2015-01-03 19:27:14.849 Option service = yes
2015-01-03 19:27:14.849 Option confirm = yes
2015-01-03 19:27:14.849 Option sxl = yes
2015-01-03 19:27:14.852 Option max-data-age = 35
2015-01-03 19:27:14.852 Option EnableSafeClean = yes
2015-01-03 19:27:15.180 Option vdl-logging = yes
2015-01-03 19:27:15.185 Customer ID: 094260ca9b3af99f9d4a3909fc47a743
2015-01-03 19:27:15.185 Machine ID: 79105d0a21fd4577b4b0683973809c7b
2015-01-03 19:27:15.187 Component SVRTcli.exe version 2.5.4
2015-01-03 19:27:15.187 Component control.dll version 2.5.4
2015-01-03 19:27:15.187 Component SVRTservice.exe version 2.5.4
2015-01-03 19:27:15.188 Component engine\osdp.dll version 1.44.1.2183
2015-01-03 19:27:15.188 Component engine\veex.dll version 3.58.3.2183
2015-01-03 19:27:15.188 Component engine\savi.dll version 8.1.5.2183
2015-01-03 19:27:15.189 Component rkdisk.dll version 1.5.30.0
2015-01-03 19:27:15.190 Version info: Product version 2.5.4
2015-01-03 19:27:15.191 Version info: Detection engine 3.58.3
2015-01-03 19:27:15.191 Version info: Detection data 5.08G
2015-01-03 19:27:15.191 Version info: Build date 11/11/2014
2015-01-03 19:27:15.191 Version info: Data files added 507
2015-01-03 19:27:15.191 Version info: Last successful update 03/01/2015 20:26:56
 
2015-01-03 19:50:27.555 Could not open C:\hiberfil.sys
2015-01-03 19:51:25.181 Could not open C:\pagefile.sys
2015-01-03 20:02:12.208 Could not open C:\System Volume Information\{3808876b-c176-4e48-b7ae-04046e6cc752}
2015-01-03 20:02:12.209 Could not open C:\System Volume Information\{8d181941-8d34-11e4-aac2-00262281c520}{3808876b-c176-4e48-b7ae-04046e6cc752}
2015-01-03 20:02:12.210 Could not open C:\System Volume Information\{9923353c-937a-11e4-9b14-00262281c520}{3808876b-c176-4e48-b7ae-04046e6cc752}
2015-01-03 20:02:12.212 Could not open C:\System Volume Information\{df102721-90cb-11e4-8ce8-00262281c520}{3808876b-c176-4e48-b7ae-04046e6cc752}
2015-01-03 20:02:12.213 Could not open C:\System Volume Information\{e493a1b2-8954-11e4-8cbc-00262281c520}{3808876b-c176-4e48-b7ae-04046e6cc752}
2015-01-03 20:02:12.214 Could not open C:\System Volume Information\{e493a1b6-8954-11e4-8cbc-00262281c520}{3808876b-c176-4e48-b7ae-04046e6cc752}
2015-01-03 20:02:18.612 Could not open C:\Users\Roberto\AppData\Local\Google\Chrome\User Data\Default\Current Session
2015-01-03 20:02:18.613 Could not open C:\Users\Roberto\AppData\Local\Google\Chrome\User Data\Default\Current Tabs
2015-01-03 20:02:18.662 Could not check C:\Users\Roberto\AppData\Local\Google\Chrome\User Data\Default\Extension Rules\LOCK (virus scan failed)
2015-01-03 20:02:18.686 Could not check C:\Users\Roberto\AppData\Local\Google\Chrome\User Data\Default\Extension State\LOCK (virus scan failed)
2015-01-03 20:02:22.229 Could not check C:\Users\Roberto\AppData\Local\Google\Chrome\User Data\Default\GCM Store\LOCK (virus scan failed)
2015-01-03 20:02:22.791 Could not check C:\Users\Roberto\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\pafkbggdmjlpgkdkcbjmhmfcdpncadgh\LOCK (virus scan failed)
2015-01-03 20:02:26.365 Could not check C:\Users\Roberto\AppData\Local\Google\Chrome\User Data\Default\Session Storage\LOCK (virus scan failed)
2015-01-03 20:03:52.345 >>> Virus 'Mal/EncPk-ACO' found in file C:\Users\Roberto\Documents\SideFLDR\Mikoto Nikki\Mikoto Nikki.exe
2015-01-03 20:11:09.280 Could not open C:\Windows\System32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb
2015-01-03 20:11:09.282 Could not open C:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb
2015-01-03 20:11:15.861 Could not open C:\Windows\System32\config\RegBack\DEFAULT
2015-01-03 20:11:15.863 Could not open C:\Windows\System32\config\RegBack\SAM
2015-01-03 20:11:15.877 Could not open C:\Windows\System32\config\RegBack\SECURITY
2015-01-03 20:11:15.880 Could not open C:\Windows\System32\config\RegBack\SOFTWARE
2015-01-03 20:11:15.882 Could not open C:\Windows\System32\config\RegBack\SYSTEM
2015-01-03 20:38:34.975 The following items will be cleaned up:
2015-01-03 20:38:34.975 Mal/EncPk-ACO
 
 
 


#6 Broni

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Posted 03 January 2015 - 03:48 PM

How is computer doing?

 

p22002970.gif Update Adobe Flash Player: http://get.adobe.com/flashplayer/
Make sure you UN-check Yes, install McAfee Security Scan Plus

NOTE 1: Beginning with Adobe Flash Version 11.3, the universal installer includes the 32-bit and 64-bit versions of the Flash Player.
NOTE 2: While installing make sure you UN-check any extra garbage which wants to install alongside.

 

p22002970.gif Update Adobe Reader

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions (if present).
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

 

p22002970.gif Update your Java version here: http://www.java.com/en/download/manual.jsp
Alternate download: http://www.filehippo.com/search?q=java

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.
Note 2: If you're running 64-bit system make sure you install BOTH, 32-bit and 64-bit Java.
Note 3: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.


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#7 Rintone

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Posted 03 January 2015 - 04:08 PM

The laptop is fine, nothing seems out of place, actually, it looks like it's running a tiny bit faster than before but Avast still detects those stupid addons, which btw are nowhere to be seen on my Browser. Should I uninstall Chrome and re-install it to make sure i get rid of the unwanted addons? I've read they should be removed as quickly as possible.



#8 Broni

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Posted 03 January 2015 - 04:15 PM

Sure...

 

Reset Chrome...
Click on "Customize and control Google Chrome":
p22003758.gif
Click "Settings" then "Show advanced settings" at the bottom of the screen.
Click "Reset browser settings" button.
Restart Chrome.

If the above didn't help....

Reinstall Chrome...
If you want to save your bookmarks...
How to Backup Bookmarks in Google Chrome
If you want to save your passwords as well see here: http://www.intowindows.com/how-to-backup-saved-passwords-in-google-chrome-browser/
 

  • Close all Chrome windows and tabs.
  • Go to the Start menu > Control Panel. (Windows 8 users: Learn how to access the Control Panel)
  • Click Programs and Features.
  • Double-click Google Chrome.
  • Click Uninstall from the confirmation dialog. Delete your user profile information, like your browser preferences, bookmarks, and history, by selecting the "Also delete your browsing data" checkbox.

Install fresh copy.


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#9 Rintone

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Posted 03 January 2015 - 04:51 PM

Just uninstalled it to be sure. Now Avast doesn't detect anything and says the browsers are clean.



#10 Broni

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Posted 03 January 2015 - 04:56 PM

Your computer is clean p3879546.jpg

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download 51a5ce45263de-delfix.pngDelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create registry backup
  • Purge System Restore
  • Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Scan without installing plugin" and then on "Scan now")

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly ((you need to redownload these tools since they were removed by DelFix))

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry3187642


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#11 Rintone

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Posted 03 January 2015 - 06:34 PM

Avast  doesn't like Secunia...



#12 Broni

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Posted 03 January 2015 - 07:24 PM

What does it mean?


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#13 Rintone

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Posted 04 January 2015 - 09:49 AM

It's nothing, Avast treats Secunia as a virus everytime it tries to update a program. I'll probably have to whitelist it.



#14 Broni

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Posted 04 January 2015 - 04:04 PM

Go ahead.


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