Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Windows won't boot


  • Please log in to reply
7 replies to this topic

#1 Sweetblue

Sweetblue

  • Members
  • 4 posts
  • OFFLINE
  •  

Posted 02 January 2015 - 05:11 PM

Hello!
As the title says I have Windows 7 Home Premium 64 bit on my Asus laptop and it won't boot. To be more specific it says Starting Windows and then a blue screen appears. It restarts in like half a second so I couldn't see what's exactly the error.
Also I can boot only in safe mode. Not safe mode with networking.
Already tried Startup Repair.
The thing is I had recently problems with Avast and I asked support what to do.
I had to reinstall Avast and they also told me to AdwCleaner. I also had to fix hard disk C. It was a virus but everything was ok.
Even if all worked fine I said to follow all their instructions and use AdwCleaner.
I've never been more dumb in my entire life.
I scanned and there were lots of things. Among them I saw some Windows keys. I don't know exactly what are they (guess something about registry?)but for sure it was something about Windows and keys.
I cleaned all and AdwCleaner asked for reboot. I agreed and then the problem started.
I don't know what I was thinking. I wasn't thinking probably.
I am so worried because I don't want to reinstall Windows. I don't even have the cd. I don't know what to do. Please help me!
I just want to make Windows start.
Are there any ways to repair what I did?

BC AdBot (Login to Remove)

 


#2 myrti

myrti

    Sillyberry


  • Malware Study Hall Admin
  • 33,771 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:At home
  • Local time:09:00 PM

Posted 02 January 2015 - 05:17 PM

Hi,

 

do you have your windows CD? What did Startup Repair say when you tried to use it? Have you tried system restore?

 

On the next boot please hit F8 again once you're in the boot menu, there select the option "disable automatic restart on system failure". Now the next time you boot the blue screen should persist and you should be able to see what it says (please post this here)

 

regards

myrti


is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

Follow BleepingComputer on: Facebook | Twitter | Google+


#3 Sweetblue

Sweetblue
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  

Posted 02 January 2015 - 05:20 PM

I forgot to mention there are no restore points in Safe mode.

#4 Sweetblue

Sweetblue
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  

Posted 02 January 2015 - 05:24 PM

I don't have the cd. Startup Repair just said it can't fix anything.
I did as you said. The error is:
UNMOUNTABLE_BOOT_VOLUME
STOP: 0x000000ED
How do I close now? Press the power button?

#5 hamluis

hamluis

    Moderator


  • Moderator
  • 55,873 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:02:00 PM

Posted 02 January 2015 - 05:35 PM

Unmountable Boot Volume

 

If Startup Repair actually ran...please run it again.  At times, one effort will not get the job done.

 

Louis



#6 myrti

myrti

    Sillyberry


  • Malware Study Hall Admin
  • 33,771 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:At home
  • Local time:09:00 PM

Posted 02 January 2015 - 05:36 PM

Yes, you power off with the power button in this case.

 

regards

myrti


is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

Follow BleepingComputer on: Facebook | Twitter | Google+


#7 Sweetblue

Sweetblue
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  

Posted 02 January 2015 - 05:58 PM

Thank you for your answers!
I will try Startup Repair a few more times and also I will try everything on that website.
Will post as soon as I have new info.
Just being curious.
How bad is the problem?
It was totally my fault with AdwCleaner or it would have happened anyway?

#8 myrti

myrti

    Sillyberry


  • Malware Study Hall Admin
  • 33,771 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:At home
  • Local time:09:00 PM

Posted 02 January 2015 - 06:06 PM

Hi,

 

adwcleaner is a tool we use a lot here on the forums and there have not been any issues with it lately. I would be surprised if it is directly related.

 

You can check AdwCleaner sould've created a log in C:\AdwCleaner.

 

regards

myrti


is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

Follow BleepingComputer on: Facebook | Twitter | Google+





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users