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BSOD IRQL NOT LESS OR EQUAL


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4 replies to this topic

#1 maulud

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Posted 02 January 2015 - 01:21 PM

Actually i have a problem with BSOD,  my laptop is HP Envy m6, i got blue screens randomly (most of them IRQL_NOT _LESS_OR_EQUAL) and i decided to reset to factory setting and after three days still got those problems. I uploaded minidump. Thanks

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#2 Allan

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Posted 02 January 2015 - 04:55 PM

ownload BlueScreenView:

http://www.nirsoft.net/utils/blue_screen_view.html

unzip downloaded file and double click on BlueScreenView.exe to run the program.

when scanning is done, go to EDIT - Select All

Go to FILE - SAVE Selected Items, and save the report as BSOD.txt

Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply



#3 maulud

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Posted 03 January 2015 - 03:28 AM

okay, i uploaded from blue screen view (bsod.txt)

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  • Attached File  bsod.txt   17.78KB   4 downloads


#4 Allan

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Posted 03 January 2015 - 08:50 AM

Whatever you copied is not the correct data. Please try again, following the instructions in my post above. Also, please cut and paste the info in your next post rather than a link.



#5 Jared44

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Posted 03 January 2015 - 10:01 AM

ffffd000`20538338 fffff802`c5bcd7e9 : 00000000`0000000a 00000000`000005b2 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
ffffd000`20538340 fffff802`c5bcc03a : 00000000`00000000 ffffe000`02580040 ffffe000`00000000 ffffd000`20538480 : nt!KiBugCheckDispatch+0x69
ffffd000`20538480 fffff802`c5b1e2d5 : 00000000`00000103 fffff802`c60d4939 ffffe000`02361580 00000000`00000000 : nt!KiPageFault+0x23a
ffffd000`20538610 fffff802`c5b20679 : ffffe000`021ddf60 00000000`00000000 ffffe000`021de9f0 ffffd000`20522180 : nt!KiDeferredReadyThread+0x575
ffffd000`20538750 fffff800`00c75901 : ffffe000`00000000 00000000`00000001 ffffd000`00000000 fffff802`c5acb400 : nt!KeReleaseSemaphore+0x1c5
ffffd000`205387f0 fffff802`c5aced10 : ffffd000`20538aa0 ffffe000`04dec748 ffffd000`20522180 ffffe000`04dec430 : ndis!ndisInterruptDpc+0x3b1
ffffd000`20538920 fffff802`c5ace9f0 : ffffe000`00000000 00001f80`00000000 ffff4ec4`fe7a20bd 00000000`00000002 : nt!KiExecuteAllDpcs+0x1b0
ffffd000`20538a70 fffff802`c5bc57ea : ffffd000`20522180 ffffd000`20522180 00000000`00000000 ffffd000`2052e240 : nt!KiRetireDpcList+0xd0
ffffd000`20538be0 00000000`00000000 : ffffd000`20539000 ffffd000`20532000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a

It would appear that an NDIS driver is not behaving correctly, in that it's accessing memory which is paged out, or simply invalid at an IRQL above 1.

Most likely a network driver bug as stated.

1: kd> !verifier

Verify Flags Level 0x0002092b

  STANDARD FLAGS:
    [X] (0x00000000) Automatic Checks
    [X] (0x00000001) Special pool
    [X] (0x00000002) Force IRQL checking
    [X] (0x00000008) Pool tracking
    [ ] (0x00000010) I/O verification
    [X] (0x00000020) Deadlock detection
    [ ] (0x00000080) DMA checking
    [X] (0x00000100) Security checks
    [X] (0x00000800) Miscellaneous checks
    [X] (0x00020000) DDI compliance checking

  ADDITIONAL FLAGS:
    [ ] (0x00000004) Randomized low resources simulation
    [ ] (0x00000200) Force pending I/O requests
    [ ] (0x00000400) IRP logging
    [ ] (0x00002000) Invariant MDL checking for stack
    [ ] (0x00004000) Invariant MDL checking for driver
    [ ] (0x00008000) Power framework delay fuzzing
    [ ] (0x00040000) Systematic low resources simulation
    [ ] (0x00080000) DDI compliance checking (additional)
    [ ] (0x00200000) NDIS/WIFI verification
    [ ] (0x00800000) Kernel synchronization delay fuzzing
    [ ] (0x01000000) VM switch verification

    [X] Indicates flag is enabled


Summary of All Verifier Statistics

  RaiseIrqls           0x0
  AcquireSpinLocks     0x0
  Synch Executions     0x0
  Trims                0x0

  Pool Allocations Attempted             0x3
  Pool Allocations Succeeded             0x3
  Pool Allocations Succeeded SpecialPool 0x3
  Pool Allocations With NO TAG           0x0
  Pool Allocations Failed                0x0

  Current paged pool allocations         0x0 for 00000000 bytes
  Peak paged pool allocations            0x0 for 00000000 bytes
  Current nonpaged pool allocations      0x1 for 00004010 bytes
  Peak nonpaged pool allocations         0x1 for 00004010 bytes

I would recommend enabling NDIS/WIFI verification for Driver Verifier.

Can we also get a Kernel memory dump as minidumps aren't useful for these types of errors.

 

Go the Start
Right click My Computer
Select Properties
Click Advanced system settings
Click on the Advanced tab
Select Settings under Startup and Recovery
Then under Write debugging information select Kernel memory dump.

Once a dump is created go to:

C:\Windows\memory.dmp

Copy the file to the desktop, zip it up and upload it to a file sharing site like Onedrive. After the upload is done post the download link in your next reply.




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