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FakeHDD Rogue?


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#1 Moiph85

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Posted 02 January 2015 - 12:02 AM

Hi everyone,

I'm running windows 7 and the problem I have is that a lot of my desktop icons have disappeared (it appears to be mainly program related ones as music folders etc are still there) along with my start menu and quick launch icons. It also appears that the program folders in the "All Programs" list are empty. Now I know all the files are still there on my computer but I'd like to know if it's possible to ge these missing items restored? I've run Malwarebytes but it didn't seem to find anything related, could my computer still be infected?

 

I read up a bit about this before I decided to post here and noticed some suggestions about a folder named SMTMP where the missing shortcuts would be but that folder doesn't exist on my computer. I've ran Unhide and that didn't retrieve anything for me either.

Thanks in advance for any help! :)

Edit: Pretty sure it's still infected as I got a notepad file from Unhide which when I tried to delete it it said "The action cannot be completed because the file is open in Unhides files made hidden by FakeHDD Rogues"


Edited by Moiph85, 02 January 2015 - 12:08 AM.


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#2 quietman7

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Posted 02 January 2015 - 06:13 AM

Windows 7/Vista/XP: You can restore the defaults for the Start Menu and Administrative Tools as follows:
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#3 Moiph85

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Posted 02 January 2015 - 01:27 PM

I tried the above method but in step 5 for restoring on Windows 7, there are no shortcuts in the folders except for internet explorer. When I turned on my computer today it now says that my firewall is turned off and I can't turn it back on either.



#4 quietman7

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Posted 02 January 2015 - 03:43 PM

You most likely are still infected.

Please follow the instructions in the Malware Removal and Log Section Preparation Guide starting at Step 6.

  • If you cannot complete a step, then skip it and continue with the next.
  • In Step 6 there are instructions for downloading and running DDS which will create two logs. (Note: Windows 8.1 Users will not be able run DDS and create a log)


When you have done that, post your logs in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team.

Start a new topic, give it a relevant title and post your log(s) along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. If you cannot produce any of the required logs or you're using Windows 8.1, then still start the new topic anyway. Explain that you followed the Prep. Guide, were unable to create the logs, and describe what happened when you tried to create them. A member of the Malware Removal Team will walk you through, step by step, on how to clean your computer.

After doing this, please reply back in this thread with a link to the new topic so we can close this one.
 


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