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Was infected with some type of adware - I think it's removed, but slow startup


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4 replies to this topic

#1 Yakkum

Yakkum

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Posted 01 January 2015 - 05:12 PM

 
My parents' computer was infected with some type of adware. I don't remember the name of it. I used Malwarebytes, Spybot, and Microsoft's Security Essentials in attempts to get rid of it once and for all. I think it is gone now. Internet Explorer seems to be working okay now, but startup has changed to be super slow still - especially connecting to the wifi network which can take up to 5 minutes now. I'm not sure if they're related, but the timing seems right. Something that I did while cleaning may have changed something so that it takes forever to startup now.
 
I'm looking to see what processes and programs I can get rid of that are still on here and obviously anything else that might be causing trouble. I've copied and pasted the DDS text file below and attached the "attach" text file. 
 
Any help in reviewing these files and giving some advice would be HUGELY appreciated. Thanks. 
 
 
 
 
 
 
 
 
 
DDS (Ver_2012-11-20.01) - NTFS_x86 
Internet Explorer: 9.0.8112.16599
Run by Peter at 16:55:05 on 2015-01-01
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.1.1033.18.3070.1596 [GMT -5:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {4F35CFC4-45A3-FC37-EF17-759A02E39AB1}
SP: Microsoft Security Essentials *Enabled/Updated* {F4542E20-6399-F3B9-D5A7-4EE87964D00C}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Spybot - Search and Destroy *Enabled/Updated* {9BC38DF1-3CCA-732D-A930-C1CA5F20A4B0}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\nvvsvc.exe
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\DigitalPersona\Bin\DpHostW.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Google\Update\1.3.25.11\GoogleCrashHandler.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe
C:\Program Files\DigitalPersona\Bin\DpAgent.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Browny02\Brother\BrStMonW.exe
C:\Program Files\Spybot - Search & Destroy 2\SDTray.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\ControlCenter4\BrCtrlCntr.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Program Files\ControlCenter4\BrCcUxSys.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\HP\QuickPlay\Kernel\TV\QPCapSvc.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\Spybot - Search & Destroy 2\SDFSSvc.exe
C:\Program Files\Spybot - Search & Destroy 2\SDUpdSvc.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Spybot - Search & Destroy 2\SDWSCSvc.exe
C:\Program Files\Browny02\BrYNSvc.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE
C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
.
============== Pseudo HJT Report ===============
.
uStart Page = www.google.com
uDefault_Page_URL = www.google.com
mStart Page = www.google.com
mSearch Page = www.google.com
mDefault_Page_URL = www.google.com
mDefault_Search_URL = www.google.com
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>
BHO: DigitalPersona Personal Extension: {395610AE-C624-4f58-B89E-23733EA00F9A} - c:\program files\digitalpersona\bin\DpOtsPluginIe8.dll
BHO: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll
EB: <No Name>: {555D4D79-4BD2-4094-A395-CFC534424A05} - LocalServer32 - <no file>
uRun: [Spybot-S&D Cleaning] "c:\program files\spybot - search & destroy 2\SDCleaner.exe" /autoclean
uRun: [Google Update] "c:\users\peter\appdata\local\google\update\GoogleUpdate.exe" /c
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [RtHDVCpl] c:\program files\realtek\audio\hda\RtHDVCpl.exe
mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe"
mRun: [QlbCtrl] c:\program files\hewlett-packard\hp quick launch buttons\QlbCtrl.exe /Start
mRun: [OnScreenDisplay] c:\program files\hewlett-packard\hp quicktouch\HPKBDAPP.exe
mRun: [Windows Defender] c:\program files\windows defender\MSASCui.exe -hide
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [DpAgent] c:\program files\digitalpersona\bin\dpagent.exe
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [ControlCenter4] c:\program files\controlcenter4\BrCcBoot.exe /autorun
mRun: [BrStsMon00] c:\program files\browny02\brother\BrStMonW.exe /AUTORUN
mRun: [SDTray] "c:\program files\spybot - search & destroy 2\SDTray.exe"
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [SMSERIAL] c:\program files\motorola\smserial\sm56hlpr.exe
mRun: [UCam_Menu] "c:\program files\cyberlink\youcam\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\youcam" update "software\cyberlink\youcam\1.0"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Send image to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
LSP: c:\windows\system32\wpclsp.dll
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
.
INFO: HKLM has more than 50 listed domains.
   If you wish to scan all of them, select the 'Force scan all domains' option.
.
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{C1007F8E-9E27-45D7-A4D6-89ABC8914B3E} : DHCPNameServer = 12.146.44.10 8.8.8.8
TCP: Interfaces\{DC65B774-2859-4F36-B9D3-66642BA0FA15} : DHCPNameServer = 192.168.1.1
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Notify: SDWinLogon - SDWinLogon.dll
LSA: Notification Packages =  scecli DPPWDFLT
LSA: Security Packages =  kerberos msv1_0 schannel wdigest tspkg
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\39.0.2171.95\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
Hosts: 127.0.0.1 www.spywareinfo.com
.
============= SERVICES / DRIVERS ===============
.
R0 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2014-7-17 231800]
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
R2 SDScannerService;Spybot-S&D 2 Scanner Service;c:\program files\spybot - search & destroy 2\SDFSSvc.exe [2014-10-5 1738168]
R2 SDUpdateService;Spybot-S&D 2 Updating Service;c:\program files\spybot - search & destroy 2\SDUpdSvc.exe [2014-10-5 2088408]
R2 SDWSCService;Spybot-S&D 2 Security Center Service;c:\program files\spybot - search & destroy 2\SDWSCSvc.exe [2014-10-5 171928]
R3 BrYNSvc;BrYNSvc;c:\program files\browny02\BrYNSvc.exe [2014-6-27 266240]
R3 NETw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\NETw5v32.sys [2008-11-17 3668480]
R3 WSDScan;WSD Scan Support via UMB;c:\windows\system32\drivers\WSDScan.sys [2009-7-4 19968]
S2 ca82e1a5;Optimizer Pro Crash Monitor;c:\windows\system32\rundll32.exe [2006-11-2 44544]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2013-10-23 172192]
S3 ATSwpWDF;AuthenTec TruePrint USB WDF Driver;c:\windows\system32\drivers\ATSwpWDF.sys [2008-9-9 498432]
S3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\drivers\NisDrvWFP.sys [2010-10-24 95920]
S3 NisSrv;Microsoft Network Inspection;c:\program files\microsoft security client\NisSrv.exe [2014-8-22 288120]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2013-9-11 770168]
.
=============== Created Last 30 ================
.
2015-01-01 15:37:58 9054624 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{236db0e9-2afd-4c71-997d-e27b9471f31e}\mpengine.dll
2015-01-01 00:57:49 908840 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{0c78cdfc-17cd-45d2-afdf-dc8c1d162302}\gapaengine.dll
2015-01-01 00:36:48 9054624 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll
2014-12-31 23:50:39 2048 ----a-w- c:\windows\system32\tzres.dll
2014-12-31 23:49:58 974848 ----a-w- c:\windows\system32\WindowsCodecs.dll
2014-12-31 23:29:47 278528 ----a-w- c:\windows\system32\schannel.dll
.
==================== Find3M  ====================
.
2015-01-01 20:22:52 71344 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2015-01-01 20:22:52 701616 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2015-01-01 00:07:23 114904 ----a-w- c:\windows\system32\drivers\MBAMSwissArmy.sys
2014-11-24 20:44:32 367104 ----a-w- c:\windows\system32\html.iec
2014-11-24 20:40:49 1810944 ----a-w- c:\windows\system32\jscript9.dll
2014-11-24 20:35:25 1129472 ----a-w- c:\windows\system32\wininet.dll
2014-11-24 20:34:40 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2014-11-24 20:33:56 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2014-11-24 20:33:47 421376 ----a-w- c:\windows\system32\vbscript.dll
2014-11-24 20:32:47 11776 ----a-w- c:\windows\system32\mshta.exe
2014-11-24 20:32:36 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2014-11-21 11:14:16 51928 ----a-w- c:\windows\system32\drivers\mwac.sys
2014-11-21 11:14:10 75480 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys
2014-11-21 11:14:06 23256 ----a-w- c:\windows\system32\drivers\mbam.sys
2014-11-18 19:56:48 1202848 ----a-w- c:\windows\system32\FM20.DLL
2014-10-30 11:24:45 229000 ------w- c:\windows\system32\MpSigStub.exe
2014-10-24 01:04:29 67072 ----a-w- c:\windows\system32\packager.dll
2014-10-24 01:03:40 499200 ----a-w- c:\windows\system32\kerberos.dll
2014-10-18 01:08:10 564224 ----a-w- c:\windows\system32\oleaut32.dll
2014-10-12 23:34:54 2054656 ----a-w- c:\windows\system32\win32k.sys
2014-10-10 01:01:27 449536 ----a-w- c:\windows\system32\termsrv.dll
2014-10-10 01:00:34 146432 ----a-w- c:\windows\system32\msaudite.dll
2014-10-10 01:00:27 1259008 ----a-w- c:\windows\system32\lsasrv.dll
2014-10-09 23:22:16 619520 ----a-w- c:\windows\system32\adtschema.dll
.
============= FINISH: 16:55:38.27 ===============
 

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#2 HelpBot

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Posted 06 January 2015 - 05:15 PM

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#3 Yakkum

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Posted 06 January 2015 - 06:04 PM

Still looking for help. Startup is slow, especially wireless network acquisition. I don't have the original windows installation disks. Looking to clear any junk from startup (or other locations) that may be slowing things down. Thanks.

#4 nasdaq

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Posted 07 January 2015 - 11:29 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
===

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
===

Please paste the logs in your next reply DO NOT ATTACH THEM unless specified.
To attach a file select the "More Reply Option" and follow the instructions.

How is the computer running?
Wait for further instructions.

#5 nasdaq

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Posted 12 January 2015 - 08:34 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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