Posted 20 June 2006 - 11:55 PM
Okay, I'm new here, so go easy on me. I was using on my computer and all of a sudden my norton anti-virus pops up saying I have a trojan horse virus in my computer and that if I run a check that it will find it and fix the problem. I run the check and it tells me that the virus can't be removed automatically, but that I'll have to do it myself manually by putting it into safe mode and deleating all of the infected files. So I print out the instructions and turn off my computer and put into safe mode, but I can't do anything. All I see on the screen is black with writing on the top and bottom of the screen, I have tried going into adminastrator and uder my name, but it always goes to a black screen! The big problem is that it won't go back into regualar mode, So what can I do here?