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Graphics driver update AVG reporting unknown malware threats


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#1 simplesimpleton

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Posted 31 December 2014 - 10:17 PM

I have a AMC Radeon hd6310 graphics card.I just updated the driver after being prompted by photoshop cc in order to support 3d capabilities.photoshop tells me i have less then 500m of vRam. i went to the amd site and downloaded the autodetectutility.exe and updated the drivers.i did not disable my AVG firewall.upon restart, google chrome opened up wwith the typical thank you message from amd and avg's threat detector popped up and blocked a bunch of processes that i cant go back in and find. im assuming it was in the avg automatic threat removal notifications and logged in there but i cannot find any log after closing it since when it popped up it didnt let me minimize or use any other applications.



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#2 Digital_Veil

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Posted 31 December 2014 - 11:32 PM

It is a false detection by AVG. Installing new graphics drivers

You have to disable antivirus/anti-malware programs while updating or installing new drivers.



#3 simplesimpleton

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Posted 03 January 2015 - 11:29 AM

Thanks for replying.I already installed the drivers succesfully to my knowledge without disabling AVG but since doing so I've noticed a considerable lagtime on my internet browser.I've primarily been using firefox but I've noticed a 3-5 second delay in any manual interaction with any interface such as moving my cursor to a tab and waiting for the mouse arrow to turn to a finger, typing words in my searchbar,and video playback is very choppy as well.






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