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#1 ImBackHerobrine

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Posted 31 December 2014 - 08:39 PM

I went to play L4D2 when I got the deadly... BSOD
The error when I started up it said was:
 

Problem signature:
  Problem Event Name: BlueScreen
  OS Version: 6.1.7601.2.1.0.768.3
  Locale ID: 1033
 
Additional information about the problem:
  BCCode: 3b
  BCP1: 00000000C0000005
  BCP2: FFFFF8800177EA1D
  BCP3: FFFFF88003411160
  BCP4: 0000000000000000
  OS Version: 6_1_7601
  Service Pack: 1_0
  Product: 768_1
 
Files that help describe the problem:
  C:\Windows\Minidump\010115-27814-01.dmp
  C:\Users\Tyler Shelby\AppData\Local\Temp\WER-127312-0.sysdata.xml
 
Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
 

 
 
If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt
 
That's what came from the message. I could use some help about this. Is this malware, or is my PC just that old?
Sometimes when I click a link in Chrome, it downloads a file, but while coming to the forums, I got a file named "download".
It's a Windows 7 Home Premium, and it's a pc around 3-4 years old.

EDIT: This BSOD has happened again.
Thanks!


Edited by ImBackHerobrine, 31 December 2014 - 09:05 PM.


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#2 buddy215

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Posted 31 December 2014 - 09:09 PM

If you are saying something is downloading without your permission...then that is malware. If that is what you are actually saying.

Sometimes when I click a link in Chrome, it downloads a file, but while coming to the forums, I got a file named "download"

 

See if you can perform scans using the programs and instructions below.

 

 

Download Malwarebytes' Anti-Malware from Here

Double-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).

  • Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.
  • Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.
  • Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.
  • Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.
  • If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).
  • The scan may take some time to finish,so please be patient.
  • If potential threats are detected, ensure that Quarantine is selected as the Action for all the listed items, and click the Apply Actions button.
  • While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Logs.

POST THE MBAM LOG FOR REVIEW.

 

Use CCleaner to remove Temporary files, program caches, cookies, logs, etc. Use the Default settings. No need to use the

Registry Cleaning Tool...risky. Pay close attention while installing and UNcheck offers of toolbars....especially Google.

After install, open CCleaner and run by clicking on the Run Cleaner button in the bottom right corner.

CCleaner - PC Optimization and Cleaning - Free Download


  • download AdwCleaner by Xplode and save to your Desktop.
  • Double-click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • After reviewing the log, click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.

Download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.

Hold down Control and click on this link to open ESET OnlineScan in a new window. (Eset can take more than an hour to run so plan accordingly)

  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
  • Scan potentially unwanted applications
  • Scan for potentially unsafe applications
  • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE:Sometimes if ESET finds no infections it will not create a log.

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss

A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”


#3 ImBackHerobrine

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Posted 31 December 2014 - 09:39 PM

If you are saying something is downloading without your permission...then that is malware. If that is what you are actually saying.

Sometimes when I click a link in Chrome, it downloads a file, but while coming to the forums, I got a file named "download"

 

 

While I click on a link, sometimes it downloads a .html file but on the download file coming to here, I saw no extension. I have show extensions enabled, and it showed for the other ones. I canceled the download for that file like any other one I did.

MBAM is taking awhile right now. Also, I found 2 CSRSS.exe's running, one not doing anything with CPU and the other sometimes was using a small bit. I'll post when it's done, it's almost done.



#4 ImBackHerobrine

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Posted 31 December 2014 - 09:44 PM

MBAM Log:

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 1/1/2015
Scan Time: 8:45:04 PM
Logfile: dumby.txt
Administrator: Yes
 
Version: 2.00.4.1028
Malware Database: v2014.12.31.07
Rootkit Database: v2014.12.30.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Tyler Shelby
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 327040
Time Elapsed: 20 min, 35 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 1
Joke.Stressreducer, C:\Users\Tyler Shelby\Downloads\desktopdestroyer.zip, , [9a67eb7e4933c76f1d72d07b689a55ab], 
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)


#5 ImBackHerobrine

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Posted 31 December 2014 - 09:53 PM

ADWCleaner:

# AdwCleaner v4.106 - Report created 01/01/2015 at 21:14:03
# Updated 21/12/2014 by Xplode
# Database : 2014-12-30.1 [Live]
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Tyler Shelby - TYLERSMOOSHROOM
# Running from : C:\Users\Tyler Shelby\Downloads\AdwCleaner (2).exe
# Option : Scan
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
 
***** [ Scheduled Tasks ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v11.0.9600.17496
 
 
-\\ Mozilla Firefox v34.0.5 (x86 en-US)
 
 
-\\ Google Chrome v39.0.2171.95
 
 
*************************
 
AdwCleaner[R0].txt - [1502 octets] - [31/07/2014 17:02:22]
AdwCleaner[R1].txt - [283 octets] - [31/07/2014 18:28:07]
AdwCleaner[R2].txt - [997 octets] - [31/07/2014 18:49:05]
AdwCleaner[R3].txt - [1051 octets] - [08/08/2014 11:46:07]
AdwCleaner[R4].txt - [1126 octets] - [22/09/2014 12:37:23]
AdwCleaner[R5].txt - [4887 octets] - [18/12/2014 17:20:40]
AdwCleaner[R6].txt - [1036 octets] - [01/01/2015 21:14:03]
AdwCleaner[S0].txt - [1591 octets] - [31/07/2014 17:09:51]
AdwCleaner[S1].txt - [4461 octets] - [18/12/2014 17:24:58]
 
########## EOF - C:\AdwCleaner\AdwCleaner[R6].txt - [1216 octets] ##########


#6 ImBackHerobrine

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Posted 31 December 2014 - 10:09 PM

JRT found nothing. ESET is scanning now.

Also, is there anything bad about my BSOD?



#7 ImBackHerobrine

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Posted 31 December 2014 - 10:21 PM

ESET found only 1 adware, Conduit (which I don't have the toolbar but it says I do), it has the same directory as it should have. Not interesting mainly to see with Conduit. After JRT though it seems a bit better.



#8 buddy215

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Posted 01 January 2015 - 06:36 AM

No reason to think malware is one of the problems at this point.

 

The tool below might help finding the reason for the blue screen. I've not used it but it is hosted here at BC.

BlueScreenView Download   It could be that CCleaner deleted the dump files. 

 

Use Windows Repair (All In One) Download . Be sure to do Option #4....system file check.

  • Reset Registry Permissions
  • Reset File Permissions
  • Register System Files
  • Repair WMI
  • Repair Windows Firewall
  • Repair Internet Explorer
  • Repair MDAC & MS Jet
  • Repair Hosts File
  • Remove Policies Set By Infections
  • Repair Icons
  • Repair Winsock & DNS Cache
  • Remove Temp Files
  • Repair Proxy Settings
  • Unhide Non System Files
  • Repair Windows Updates

After using the tools above, rerun AdwCleaner. It could be that either or both of those tools are 

bundled with adware like just about every other piece of free software these days.


Edited by buddy215, 01 January 2015 - 06:40 AM.

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss

A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”


#9 ImBackHerobrine

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Posted 15 February 2015 - 02:04 PM

Sorry about the delay. It says for them all ntoskrnl.exe causing it with sometimes a NETIO.sys with it, a few times a aswStm.sys from BlueScreenView. I don't know why, both versions of Windows Repair say not the right version or not valid.






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