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Ran Dell Diagnostic Tool


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#1 Jesse Bassett

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Posted 20 June 2006 - 11:16 PM

Hi,
I ran the Windows XP diagnostics tool and got an error message saying there is no diagnostic utility found...


what does this mean ?
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#2 nosnhoj#3

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Posted 21 June 2006 - 04:42 AM

Hello,

If it is one thing that I have noticed from working on Dell computers, it is that most of them use the tools provided by Dell a little differently from model to model. Especially if your PC is a few years old. You may need to insert one of the disks that came with your PC, if you have one that is a couple of years old. The newer Dell's don't come with any of the disks unless you beg them, and pay $10.

Most of the newer Dell's that have the diagnostics onboard, are generally accessed like this.


1. Turn on (or restart) your computer.

2. When the DELL™ logo appears, press F12 immediately.

3. When the boot device list appears, highlight Boot to Utility Partition and press Enter.

4. When the Dell Diagnostics Main Menu appears, select the test you want to run.


Hope this helps,


nos :thumbsup:
When I'm right, I'm right....
And when I'm wrong, I could have been right....
So I'm still right, cause I could have been wrong.

#3 HitSquad

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Posted 21 June 2006 - 08:28 AM

Hi Jesse Bassett.
If this is for your Inspiron 6000, after pressing F12 you will see "Diagnostics" in the boot menu.
Select it and hit your enter key. It'll run through a brief couple of tests then boot to the diagnostics partition.
You'll have a few choices. Extended will take a while but it's the most complete.
Dell also offers a GUI version for all later notebooks as well as a seperate download.
Yours is available here under Diagnostics Utilities. I prefer to use the first method myself though.

#4 Jesse Bassett

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Posted 21 June 2006 - 11:33 PM

I don't have Windows XP on the dell. I have Linux.... so what can I do?
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#5 Enthusiast

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Posted 21 June 2006 - 11:42 PM

You can reload linux.
Whatever op system came on the Dell from the factory, it wasn't linux so none of the Dell utilities would work.




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