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Proxy and redirect infection

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4 replies to this topic

#1 mervinj


  • Members
  • 2 posts
  • Local time:02:27 AM

Posted 31 December 2014 - 12:12 PM

Normally ok at removing viruses/malware but my friends laptop has me beaten, so coming those with more knowledge than me for some help.


Symptons various trojans and malware self installing, new extensions adding to chrome.  IPv4 DNS address gets changed and/or proxy gets set up.

Use of normal tools (malwarebytes, hitman pro) fixes problems for a few hours/days but always returns, so I'm assuming something is getting missed.


Thanks in advance




DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.17416
Run by richard at 17:07:46 on 2014-12-31
Microsoft Windows 8.1  6.3.9600.0.1252.44.2057.18.3988.2074 [GMT 0:00]
AV: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
============== Running Processes ===============
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
C:\WINDOWS\system32\svchost.exe -k RPCSS
C:\WINDOWS\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Realtek\Audio\HDA\AERTSr64.EXE
C:\WINDOWS\system32\svchost.exe -k apphost
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Ralink Corporation\Ralink Bluetooth Stack\BlueSoleilCS.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\Common Files\Nuance\dgnsvc.exe
C:\Program Files\Intel\iCLS Client\HeciServer.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\Ralink Corporation\Ralink Bluetooth Stack\BsHelpCS.exe
C:\WINDOWS\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\WINDOWS\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\WINDOWS\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
C:\Program Files (x86)\Google\Update\\GoogleCrashHandler.exe
C:\Program Files (x86)\Google\Update\\GoogleCrashHandler64.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe
C:\Program Files\File Association Helper\FAHWindow.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
C:\Program Files\HP\HP Officejet Pro 8500 A910\Bin\ScanToPCActivationApp.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudDrive.exe
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe
C:\Program Files (x86)\Ralink Corporation\Ralink Bluetooth Stack\BtTray.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files\HP\HP Officejet Pro 8500 A910\Bin\HPNetworkCommunicator.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\WindowsApps\eBayInc.eBay_1.6.0.34_neutral__1618n3s9xq8tw\eBay.CoreApp.exe
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Program Files\WindowsApps\Microsoft.Reader_6.3.9654.17499_x64__8wekyb3d8bbwe\glcnd.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
============== Pseudo HJT Report ===============
uStart Page = hxxp://google.com/
uSearch Bar = Preserve
uSearch Page = www.google.com
mStart Page = www.google.com
mDefault_Page_URL = www.google.com
uSearchAssistant = www.google.com
mWinlogon: Userinit = userinit.exe,
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
uRun: [iCloudServices] C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
uRun: [ApplePhotoStreams] C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
uRun: [HP Officejet Pro 8500 A910 (NET)] "C:\Program Files\HP\HP Officejet Pro 8500 A910\Bin\ScanToPCActivationApp.exe" -deviceID "CN09EBM1FS:NW" -scfn "HP Officejet Pro 8500 A910 (NET)" -AutoStart 1
uRun: [iCloudDrive] C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudDrive.exe
uRun: [ISUSPM] C:\ProgramData\FLEXnet\Connect\11\ISUSPM.exe -scheduler
uRun: [EasySpeedCheck] C:\Program Files (x86)\Easy Speed Check\easyspeedcheck.exe
mRun: [BtTray] "C:\Program Files (x86)\Ralink Corporation\Ralink Bluetooth Stack\BtTray.exe"
mRun: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE -startup
mRun: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [DNS7reminder] "C:\Program Files (x86)\Nuance\NaturallySpeaking11\Ereg\Ereg.exe" -r "C:\ProgramData\Nuance\NaturallySpeaking11\Ereg.ini"
mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [AvastUI.exe] "C:\Program Files\AVAST Software\Avast\AvastUI.exe" /nogui
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRunOnce: [Malwarebytes Anti-Malware (cleanup)] "C:\ProgramData\Malwarebytes\Malwarebytes Anti-Malware\mbamdor.exe" "C:\ProgramData\Malwarebytes\Malwarebytes Anti-Malware"
StartupFolder: C:\Users\richard\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\richard\AppData\Roaming\Dropbox\bin\Dropbox.exe
IE: {22CC3EBD-C286-43aa-B8E6-06B115F74162} - C:\Program Files (x86)\Hewlett-Packard\Smart Print 2.0\smartprintsetup.exe
IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
TCP: NameServer =
TCP: Interfaces\{18CDE743-4497-48C0-9671-27206BB70722} : DHCPNameServer =
TCP: Interfaces\{5CF2B856-E911-4C3E-9354-0603BF61A448} : DHCPNameServer =
TCP: Interfaces\{5CF2B856-E911-4C3E-9354-0603BF61A448}\244584572633D215351573 : NameServer =,
TCP: Interfaces\{5CF2B856-E911-4C3E-9354-0603BF61A448}\244584572633D215351573 : DHCPNameServer =
TCP: Interfaces\{5CF2B856-E911-4C3E-9354-0603BF61A448}\244584572633D234733593 : DHCPNameServer =
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
x64-mStart Page = www.google.com
x64-mDefault_Page_URL = www.google.com
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-Run: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe -s
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [FAHConsole] C:\Program Files\File Association Helper\FAHConsole.exe
x64-RunOnce: [ASYNCMAC] rundll32.exe streamci,StreamingDeviceSetup {eeab7790-c514-11d1-b42b-00805fc1270e},asyncmac,{ad498944-762f-11d0-8dcb-00c04fc3358c},C:\WINDOWS\INF\netrasa.inf,Ndis-Mp-AsyncMac
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-SSODL: WebCheck - <orphaned>
============= SERVICES / DRIVERS ===============
R0 aswNdisFlt;Avast! Firewall Driver;C:\WINDOWS\System32\drivers\aswNdisFlt.sys [2014-12-18 449936]
R0 aswRvrt;avast! Revert;C:\WINDOWS\System32\drivers\aswRvrt.sys [2014-10-25 65776]
R0 aswVmm;avast! VM Monitor;C:\WINDOWS\System32\drivers\aswVmm.sys [2014-10-25 267632]
R0 iaStorA;iaStorA;C:\WINDOWS\System32\drivers\iaStorA.sys [2013-4-10 653808]
R0 intelpep;Intel® Power Engine Plug-in Driver;C:\WINDOWS\System32\drivers\intelpep.sys [2014-12-10 39744]
R0 Wof;Windows Overlay File System Filter Driver;C:\WINDOWS\System32\drivers\wof.sys [2014-4-30 157016]
R1 ahcache;Application Compatibility Cache;C:\WINDOWS\System32\drivers\ahcache.sys [2013-8-22 76800]
R1 aswKbd;aswKbd;C:\WINDOWS\System32\drivers\aswKbd.sys [2014-12-18 28184]
R1 aswSnx;aswSnx;C:\WINDOWS\System32\drivers\aswsnx.sys [2014-10-25 1050432]
R1 aswSP;aswSP;C:\WINDOWS\System32\drivers\aswSP.sys [2014-10-25 436624]
R2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2013-11-4 98208]
R2 aswHwid;avast! HardwareID;C:\WINDOWS\System32\drivers\aswHwid.sys [2014-10-25 29208]
R2 aswMonFlt;aswMonFlt;C:\WINDOWS\System32\drivers\aswMonFlt.sys [2014-10-25 83280]
R2 aswStm;aswStm;C:\WINDOWS\System32\drivers\aswStm.sys [2014-10-25 116728]
R2 DragonSvc;Dragon Service;C:\Program Files (x86)\Common Files\Nuance\dgnsvc.exe [2011-6-4 296808]
R2 hpsrv;HP Service;C:\WINDOWS\System32\hpservice.exe [2012-9-24 31040]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2013-4-10 15344]
R2 igfxCUIService1.0.0.0;Intel® HD Graphics Control Panel Service;C:\WINDOWS\System32\igfxCUIService.exe [2014-5-20 314696]
R2 Intel® Capability Licensing Service Interface;Intel® Capability Licensing Service Interface;C:\Program Files\Intel\iCLS Client\HeciServer.exe [2012-12-10 732160]
R2 Intel® ME Service;Intel® ME Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe [2013-11-4 131032]
R2 jhi_service;Intel® Dynamic Application Loader Host Interface Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe [2013-11-4 165336]
R2 RtkAudioService;Realtek Audio Service;C:\Program Files\Realtek\Audio\HDA\RTKAUDIOSERVICE64.EXE [2013-11-4 239176]
R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2013-11-4 366040]
R3 BtAudioBusSrv;Ralink Bluetooth Audio Bus Service;C:\WINDOWS\System32\drivers\BtAudioBus.sys [2012-6-15 23136]
R3 IntcDAud;Intel® Display Audio;C:\WINDOWS\System32\drivers\IntcDAud.sys [2013-3-7 442368]
R3 iwdbus;IWD Bus Enumerator;C:\WINDOWS\System32\drivers\iwdbus.sys [2013-12-14 27032]
R3 NcbService;Network Connection Broker;C:\WINDOWS\System32\svchost.exe -k LocalSystemNetworkRestricted [2013-8-22 37768]
R3 NdisVirtualBus;Microsoft Virtual Network Adapter Enumerator;C:\WINDOWS\System32\drivers\NdisVirtualBus.sys [2013-8-22 16384]
R3 netr28x;Ralink 802.11n Extensible Wireless Driver;C:\WINDOWS\System32\drivers\netr28x.sys [2013-12-2 2483376]
R3 rtbth;RTBTH Bluetooth Device Driver;C:\WINDOWS\System32\drivers\rtbth.sys [2013-12-2 1204424]
R3 RTL8168;Realtek 8168 NT Driver;C:\WINDOWS\System32\drivers\Rt630x64.sys [2013-11-4 723088]
R3 SmbDrvI;SmbDrvI;C:\WINDOWS\System32\drivers\Smb_driver_Intel.sys [2013-2-6 31984]
R3 WdNisDrv;Windows Defender Network Inspection System Driver;C:\WINDOWS\System32\drivers\WdNisDrv.sys [2014-11-12 114496]
R3 WdNisSvc;Windows Defender Network Inspection Service;C:\Program Files\Windows Defender\NisSrv.exe [2014-11-12 368632]
R3 WirelessButtonDriver;HP Wireless Button Driver Service;C:\WINDOWS\System32\drivers\WirelessButtonDriver64.sys [2012-8-31 20800]
R3 WUDFWpdMtp;WUDFWpdMtp;C:\WINDOWS\System32\drivers\WUDFRd.sys [2014-8-14 227840]
RUnknown rcores;rcores; [x]
S2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2014-12-18 50344]
S2 avast! Firewall;avast! Firewall;C:\Program Files\AVAST Software\Avast\afwServ.exe [2014-12-18 104416]
S3 ADP80XX;ADP80XX;C:\WINDOWS\System32\drivers\adp80xx.sys [2013-8-22 782176]
S3 AppReadiness;App Readiness;C:\WINDOWS\System32\svchost.exe -k AppReadiness [2013-8-22 37768]
S3 AppXSvc;AppX Deployment Service (AppXSVC);C:\WINDOWS\System32\svchost.exe -k wsappx [2013-8-22 37768]
S3 bcmfn2;bcmfn2 Service;C:\WINDOWS\System32\drivers\bcmfn2.sys [2013-8-22 17624]
S3 BthL2caScoIfSrv;Bluetooth Profile Interface Driver Service;C:\WINDOWS\System32\drivers\BtL2caScoIf.sys [2012-7-19 56904]
S3 BthLEEnum;Bluetooth Low Energy Driver;C:\WINDOWS\System32\drivers\BthLEEnum.sys [2014-4-30 226304]
S3 btUrbFilterDrv;IVT URB Bluetooth Filter Driver Service;C:\WINDOWS\System32\drivers\IvtUrbBtFlt.sys [2013-2-26 49200]
S3 iaLPSSi_GPIO;Intel® Serial IO GPIO Controller Driver;C:\WINDOWS\System32\drivers\iaLPSSi_GPIO.sys [2013-8-22 24568]
S3 iaLPSSi_I2C;Intel® Serial IO I2C Controller Driver;C:\WINDOWS\System32\drivers\iaLPSSi_I2C.sys [2013-8-22 99320]
S3 iaStorAV;Intel® SATA RAID Controller Windows;C:\WINDOWS\System32\drivers\iaStorAV.sys [2013-8-22 651248]
S3 ICCS;Intel® Integrated Clock Controller Service - Intel® ICCS;C:\Program Files (x86)\Intel\Intel® Integrated Clock Controller Service\ICCProxy.exe [2013-11-4 169752]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\WINDOWS\System32\ieetwcollector.exe [2014-11-12 114688]
S3 intaud_WaveExtensible;Intel WiDi Audio Device;C:\WINDOWS\System32\drivers\intelaud.sys [2013-12-14 38296]
S3 Intel® Capability Licensing Service TCP IP Interface;Intel® Capability Licensing Service TCP IP Interface;C:\Program Files\Intel\iCLS Client\SocketHeciServer.exe [2012-12-10 803872]
S3 lfsvc;Windows Location Framework Service;C:\WINDOWS\System32\svchost.exe -k netsvcs [2013-8-22 37768]
S3 LSI_SAS3;LSI_SAS3;C:\WINDOWS\System32\drivers\lsi_sas3.sys [2013-8-22 81760]
S3 Netaapl;Apple Mobile Device Ethernet Service;C:\WINDOWS\System32\drivers\netaapl64.sys [2013-7-25 23040]
S3 netvsc;netvsc;C:\WINDOWS\System32\drivers\netvsc63.sys [2013-8-22 87040]
S3 ReFS;ReFS;C:\WINDOWS\System32\drivers\refs.sys [2014-4-30 924504]
S3 RSP2STOR;Realtek PCIE CardReader Driver - P2;C:\WINDOWS\System32\drivers\RtsP2Stor.sys [2013-11-4 288328]
S3 RTSPER;Realtek PCIe CardReader Driver;C:\WINDOWS\System32\drivers\RtsPer.sys [2013-11-4 448072]
S3 ScDeviceEnum;Smart Card Device Enumeration Service;C:\WINDOWS\System32\svchost.exe -k LocalSystemNetworkRestricted [2013-8-22 37768]
S3 SerCx2;Serial UART Support Library;C:\WINDOWS\System32\drivers\SerCx2.sys [2014-1-20 146776]
S3 SmbDrv;SmbDrv;C:\WINDOWS\System32\drivers\Smb_driver_AMDASF.sys [2013-2-6 28400]
S3 smphost;Microsoft Storage Spaces SMP;C:\WINDOWS\System32\svchost.exe -k smphost [2013-8-22 37768]
S3 stornvme;Microsoft Standard NVM Express Driver;C:\WINDOWS\System32\drivers\stornvme.sys [2013-11-14 57176]
S3 UEFI;Microsoft UEFI Driver;C:\WINDOWS\System32\drivers\uefi.sys [2013-8-22 26976]
S3 USBAAPL64;Apple Mobile USB Driver;C:\WINDOWS\System32\drivers\usbaapl64.sys [2014-7-28 54784]
S3 vmicguestinterface;Hyper-V Guest Service Interface;C:\WINDOWS\System32\svchost.exe -k LocalSystemNetworkRestricted [2013-8-22 37768]
S3 w3logsvc;W3C Logging Service;C:\WINDOWS\System32\svchost.exe -k apphost [2013-8-22 37768]
S3 WDC_SAM;WD SCSI Pass Thru driver;C:\WINDOWS\System32\drivers\wdcsam64.sys [2008-5-6 14464]
S3 WEPHOSTSVC;Windows Encryption Provider Host Service;C:\WINDOWS\System32\svchost.exe -k WepHostSvcGroup [2013-8-22 37768]
S3 workfolderssvc;Work Folders;C:\WINDOWS\System32\svchost.exe -k LocalService [2013-8-22 37768]
=============== File Associations ===============
FileExt: .txt: txtfile=C:\WINDOWS\System32\NOTEPAD.EXE %1 [UserChoice]
=============== Created Last 30 ================
2014-12-31 15:09:06    79064    ----a-w-    C:\WINDOWS\System32\drivers\jgjimigh.sys
2014-12-31 14:52:22    129752    ----a-w-    C:\WINDOWS\System32\drivers\MBAMSwissArmy.sys
2014-12-31 14:52:03    93400    ----a-w-    C:\WINDOWS\System32\drivers\mbamchameleon.sys
2014-12-31 14:52:02    64216    ----a-w-    C:\WINDOWS\System32\drivers\mwac.sys
2014-12-31 14:52:02    25816    ----a-w-    C:\WINDOWS\System32\drivers\mbam.sys
2014-12-31 14:52:02    --------    d-----w-    C:\ProgramData\Malwarebytes
2014-12-31 14:52:02    --------    d-----w-    C:\Program Files (x86)\Malwarebytes Anti-Malware
2014-12-31 14:33:54    --------    d-----w-    C:\ProgramData\HitmanPro
2014-12-31 10:47:43    11870360    ----a-w-    C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{DFE03380-3CD4-4DEA-B935-CB23B9DEFF41}\mpengine.dll
2014-12-30 13:57:45    11870360    ----a-w-    C:\ProgramData\Microsoft\Windows Defender\Definition Updates\Backup\mpengine.dll
2014-12-27 22:01:02    --------    d-----w-    C:\Users\richard\AppData\Roaming\Probit Software
2014-12-27 22:00:59    --------    d-----w-    C:\Program Files (x86)\Easy Speed Check
2014-12-27 21:58:25    --------    d-----w-    C:\Program Files (x86)\PepperZip
2014-12-27 21:58:22    --------    d-----w-    C:\Program Files (x86)\Probit Software
2014-12-22 21:40:32    4963840    ------w-    C:\WINDOWS\rcore.exe
2014-12-21 22:23:00    1188440    ----a-w-    C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{73871871-62C5-44C6-B442-9FADB7C98F94}\gapaengine.dll
2014-12-21 22:22:35    146432    ----a-w-    C:\WINDOWS\System32\poqexec.exe
2014-12-21 22:22:34    129536    ----a-w-    C:\WINDOWS\SysWow64\poqexec.exe
2014-12-18 11:47:03    28184    ----a-w-    C:\WINDOWS\System32\drivers\aswKbd.sys
2014-12-18 11:46:54    43152    ----a-w-    C:\WINDOWS\avastSS.scr
2014-12-18 11:46:32    449936    ----a-w-    C:\WINDOWS\System32\drivers\aswNdisFlt.sys
2014-12-11 13:19:59    714720    ----a-w-    C:\WINDOWS\SysWow64\FlashPlayerApp.exe
2014-12-11 13:19:59    106976    ----a-w-    C:\WINDOWS\SysWow64\FlashPlayerCPLApp.cpl
2014-12-11 13:15:54    --------    d-----w-    C:\WINDOWS\System32\appraiser
2014-12-10 12:43:19    34304    ----a-w-    C:\WINDOWS\System32\DeviceSetupStatusProvider.dll
2014-12-10 12:43:19    28672    ----a-w-    C:\WINDOWS\SysWow64\DeviceSetupStatusProvider.dll
2014-12-10 12:43:07    1970432    ----a-w-    C:\WINDOWS\System32\crypt32.dll
2014-12-10 12:43:06    1612992    ----a-w-    C:\WINDOWS\SysWow64\crypt32.dll
2014-12-10 11:16:01    6039552    ----a-w-    C:\WINDOWS\System32\jscript9.dll
2014-12-10 11:16:00    2358272    ----a-w-    C:\WINDOWS\System32\wininet.dll
2014-12-10 11:16:00    1888256    ----a-w-    C:\WINDOWS\SysWow64\wininet.dll
2014-12-08 09:35:25    --------    d-----w-    C:\Users\richard\AppData\Local\CrashDumps
2014-12-07 21:05:00    37624    ----a-w-    C:\WINDOWS\System32\drivers\TrueSight.sys
2014-12-07 21:04:58    --------    d-----w-    C:\ProgramData\RogueKiller
2014-12-07 20:19:05    --------    d-----w-    C:\WINDOWS\ERUNT
==================== Find3M  ====================

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Posted 05 January 2015 - 12:15 PM

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We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from the following link if you no longer have it available and save it to your destop.

    DDS.com Download Link
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control can be found HERE.

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#3 mervinj

  • Topic Starter

  • Members
  • 2 posts
  • Local time:02:27 AM

Posted 05 January 2015 - 04:28 PM

Dont have the laptop today, but definitely still need help.  Will be home (with laptop) tomorrow thanks

#4 nasdaq


  • Malware Response Team
  • 40,752 posts
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:09:27 PM

Posted 06 January 2015 - 10:52 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.

Please use a good computer to download these tools.
Post the logs for my review.

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

Please paste the logs in your next reply DO NOT ATTACH THEM unless specified.
To attach a file select the "More Reply Option" and follow the instructions.

Wait for further instructions.

#5 nasdaq


  • Malware Response Team
  • 40,752 posts
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:09:27 PM

Posted 12 January 2015 - 08:32 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.

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