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Very High CPU usage, processes continue to run


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14 replies to this topic

#1 Blythe Christian

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Posted 30 December 2014 - 09:26 PM

Hello,

 

My PC running Windows 7 had begun to run very slowly and the fan ran continually. I have checked in the task manager and under the processes tab I find several processes running that really should not be. I have minimal programs running in the background (task bar) but even with those turned off these processes run at 100%  CPU usage. I can "end Process" for each of them from the processes tab of the task manager but they always come back and use more and more memory until the fan starts running and everything slows down to a crawl. The tasks include: systray.exe, dvdupgrd.exe, dllhost.exe, regsvr32.exe, rundll32.exe, fiximap , napstat.exe, windows media logagent, windows picture acquisition, Microsoft direct play helper, and a few others. In many cases I will look at it and several instances of these same  processes will be running. I have run several scans with AVG, Malwarebytes Anti-malware, and Spybot Search and Destroy without resolution. I have run the attached Hijack This log just now right after deleting the problem processes.

 

Any help you can give is much appreciated as this PC is nearly unusable for any long jobs in this condition. Thank you.

Attached Files



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#2 HelpBot

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Posted 04 January 2015 - 09:30 PM

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#3 Blythe Christian

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Posted 05 January 2015 - 12:20 AM

One other problem I have encountered is my browser is not allowing downloads. I received an error message when trying to download Spybot, Malwarebytes, and AVG and also just now when trying to download dds.com. I've worked around this by downloading the program on another computer into my dropbox and then installing from my Dropbox on this computer once it syncs. Here is a shot of the error message: https://www.dropbox.com/s/jzojntnj2le8dpw/screenshot%20security%20alert.png?dl=0

 

DDS log follows



#4 Blythe Christian

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Posted 05 January 2015 - 12:24 AM

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 11.0.9600.17496  BrowserJavaVersion: 10.9.2
Run by Office at 22:59:07 on 2015-01-04
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3054.843 [GMT -6:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {4F35CFC4-45A3-FC37-EF17-759A02E39AB1}
AV: AVG AntiVirus Free Edition 2015 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
AV: Lavasoft Ad-Aware *Disabled/Updated* {E0D97DD4-42BA-B3F2-A5A7-22E9ACE81FC7}
SP: Microsoft Security Essentials *Enabled/Updated* {F4542E20-6399-F3B9-D5A7-4EE87964D00C}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Lavasoft Ad-Aware *Disabled/Updated* {5BB89C30-6480-BC7C-9F17-199BD76F557A}
SP: Spybot - Search and Destroy *Enabled/Updated* {9BC38DF1-3CCA-732D-A930-C1CA5F20A4B0}
SP: AVG AntiVirus Free Edition 2015 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
FW: Lavasoft Ad-Aware *Disabled* {D8E2FCF1-08D5-B2AA-8EF8-8BDC523B58BC}
.
============== Running Processes ================
.
c:\PROGRA~1\AVG\AVG2015\avgrsx.exe
C:\Program Files\AVG\AVG2015\avgcsrvx.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Ad-Aware Antivirus\AdAwareService.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Intel\AMT\atchksrv.exe
C:\Program Files\AVG\AVG2015\avgidsagent.exe
C:\Program Files\AVG\AVG2015\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Coupons\CouponPrinterService.exe
C:\Program Files\Dyyno\Dyyno Broadcaster\launcherd.exe
C:\Program Files\Flip Video\FlipShare\FlipShareService.exe
C:\Program Files\AVG\AVG2015\avgnsx.exe
C:\Program Files\AVG\AVG2015\avgemcx.exe
C:\Program Files\Flip Video\FlipShareServer\FlipShareServer.exe
C:\Program Files\Intel\AMT\LMS.exe
C:\Program Files\Palm, Inc\novacomd\x86\novacomd.exe
C:\Program Files\Spybot - Search & Destroy 2\SDFSSvc.exe
C:\Program Files\Spybot - Search & Destroy 2\SDUpdSvc.exe
C:\Program Files\TeamViewer\Version9\TeamViewer_Service.exe
C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\18.2.0\ToolbarUpdater.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Spybot - Search & Destroy 2\SDWSCSvc.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\18.2.0\loggingserver.exe
C:\Windows\system32\conhost.exe
c:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\ProgramData\Ad-Aware Browsing Protection\adawarebp.exe
C:\Program Files\Spybot - Search & Destroy 2\SDTray.exe
C:\Program Files\AVG\AVG2015\avgui.exe
C:\Program Files\TeamViewer\Version9\TeamViewer.exe
C:\Program Files\AVG Web TuneUp\vprot.exe
C:\Program Files\TeamViewer\Version9\tv_w32.exe
C:\Users\Office\AppData\Local\Microsoft\SkyDrive\SkyDrive.exe
C:\Program Files\Plex\Plex Media Server\Plex Media Server.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Users\Office\AppData\Local\Autobahn\nexdef.exe
C:\Windows\system32\dllhost.exe
C:\Windows\system32\DllHost.exe
C:\Program Files\Plex\Plex Media Server\PlexDlnaServer.exe
C:\Windows\system32\taskhost.exe
C:\Windows\Explorer.EXE
C:\Program Files\AVG Web TuneUp\avgcefrend.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Program Files\Plex\Plex Media Server\PlexScriptHost.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\taskmgr.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\AVG Web TuneUp\avgcefrend.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\dllhost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\System32\MsSpellCheckingFacility.exe
C:\Windows\system32\DllHost.exe
C:\Users\Office\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\dvdupgrd.exe
C:\Windows\system32\ctfmon.exe
C:\Windows\system32\dpnsvr.exe
C:\Windows\system32\dplaysvr.exe
C:\Windows\system32\dvdupgrd.exe
C:\Windows\system32\rundll32.exe
C:\Windows\system32\wextract.exe
C:\Windows\system32\cmmon32.exe
C:\Windows\system32\rundll32.exe
C:\Windows\system32\systray.exe
C:\Windows\system32\dllhost.exe
C:\Windows\system32\dplaysvr.exe
C:\Windows\system32\rundll32.exe
C:\Windows\system32\wextract.exe
C:\Windows\system32\dllhost.exe
C:\Windows\system32\dvdupgrd.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\System32\svchost.exe -k WerSvcGroup
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxps://login.live.com/login.srf?wa=wsignin1.0&rpsnv=11&ct=1344807986&rver=6.1.6206.0&wp=MBI&wreply=http:%2F%2Fmail.live.com%2Fdefault.aspx&lc=1033&id=64855&mkt=en-us&cbcxt=mai&snsc=1
BHO: <No Name>: {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - c:\program files\microsoft money\system\mnyside.dll
BHO: AOL Toolbar Loader: {3ef64538-8b54-4573-b48f-4d34b0238ab2} -
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: AVG Web TuneUp: {95B7759C-8C7F-4BF1-B163-73684A933233} - c:\program files\avg web tuneup\4.0.5.7\AVG Web TuneUp.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
BHO: {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - <orphaned>
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: AOL Toolbar: {ba00b7b1-0351-477a-b948-23e3ee5a73d4} -
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [Nero MediaHome 4] "c:\program files\nero\nero mediahome 4\NeroMediaHome.exe" /AUTORUN
uRun: [SkyDrive] "c:\users\office\appdata\local\microsoft\skydrive\SkyDrive.exe" /background
uRun: [Plex Media Server] "c:\program files\plex\plex media server\Plex Media Server.exe"
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil32_15_0_0_246_ActiveX.exe -update activex
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [PVR Agent] c:\program files\kworld multimedia\pvr plus\tvr\Scheduled.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Ad-Aware Browsing Protection] "c:\programdata\ad-aware browsing protection\adawarebp.exe"
mRun: [Ad-Aware Antivirus] "c:\program files\ad-aware antivirus\AdAwareLauncher" --windows-run
mRun: [SDTray] "c:\program files\spybot - search & destroy 2\SDTray.exe"
mRun: [AVG_UI] "c:\program files\avg\avg2015\avgui.exe" /TRAYONLY
mRun: [vProt] "c:\program files\avg web tuneup\vprot.exe"
StartupFolder: c:\users\office\appdata\roaming\micros~1\windows\startm~1\programs\startup\dropbox.lnk - c:\users\office\appdata\roaming\dropbox\bin\Dropbox.exe
StartupFolder: c:\users\office\appdata\roaming\micros~1\windows\startm~1\programs\startup\nexdef~1.lnk - c:\users\office\appdata\local\autobahn\nexdef.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office10\EXCEL.EXE/3000
IE: {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - {DD6687B5-CB43-4211-BFC9-2942CCBDCB3E} - c:\program files\microsoft money\system\mnyside.dll
TCP: NameServer = 192.168.10.1
TCP: Interfaces\{ECE4AD0F-B3E9-40E7-9F5A-F59614FBD6DF} : DHCPNameServer = 192.168.10.1
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\common files\avg secure search\viprotocolinstaller\18.2.0\ViProtocol.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
Notify: igfxcui - igfxdev.dll
Notify: SDWinLogon - SDWinLogon.dll
SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\office\appdata\roaming\mozilla\firefox\profiles\hp3my0ew.default\
FF - prefs.js: browser.search.selectedEngine - AVG Secure Search
FF - prefs.js: browser.startup.homepage - hxxps://mysearch.avg.com?pid=wtu&sg=&cid=%7B033b046e-ea01-4c73-b506-943c0b38c6e7%7D&mid=fe70d20d837147cdb168d1532db279e3-00a46e97941b3dd1c1f2b52322ec4fa9436ebf3a&cmpid=&ds=AVG&v=4.0.5.7&lang=en&pr=fr&d=2014-12-27%2014%3A54%3A06&sap=hp
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\amazon\mp3 downloader\npAmazonMP3DownloaderPlugin.dll
FF - plugin: c:\program files\google\update\1.3.25.11\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.30514.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\browser\plugins\npMozCouponPrinter.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\users\office\appdata\roaming\catali~1\npBcsKtTcHW.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_15_0_0_246.dll
FF - plugin: c:\windows\system32\npDeployJava1.dll
FF - plugin: c:\windows\system32\npmproxy.dll
.
---- FIREFOX POLICIES ----
FF - user.js: extensions.autoDisableScopes - 0
FF - user.js: extensions.shownSelectionUI - true
.
============= SERVICES / DRIVERS ===============
.
.
=============== Created Last 30 ================
.
2015-01-05 04:46:37 9054624 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{e1175b44-e5b9-4cef-9e33-4bc1de10b642}\mpengine.dll
2015-01-04 02:43:20 908840 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{aced5b55-4dbc-4652-b929-4518872b438c}\gapaengine.dll
2015-01-04 02:42:19 9054624 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll
2015-01-03 23:30:14 -------- d-----w- c:\users\office\appdata\roaming\13710
2015-01-02 00:01:46 908840 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{79c9763e-02fe-4e92-8cde-f773dd105b17}\gapaengine.dll
2014-12-27 20:55:48 -------- d-----w- c:\users\office\appdata\local\AVG Web TuneUp
2014-12-27 20:54:41 -------- d-----w- c:\programdata\AVG Security Toolbar
2014-12-27 20:53:52 43296 ----a-w- c:\windows\system32\drivers\avgtpx86.sys
2014-12-27 20:53:38 -------- d-----w- c:\programdata\AVG Secure Search
2014-12-27 20:53:32 -------- d-----w- c:\program files\common files\AVG Secure Search
2014-12-27 20:52:52 -------- d-----w- c:\program files\AVG Web TuneUp
2014-12-27 20:52:44 -------- d-----w- c:\programdata\AVG Web TuneUp
2014-12-27 09:47:07 -------- d-----w- c:\users\office\appdata\roaming\AVG2015
2014-12-27 09:42:01 -------- d-----w- c:\users\office\appdata\roaming\TuneUp Software
2014-12-27 02:53:25 -------- d--h--w- C:\$AVG
2014-12-27 02:53:25 -------- d-----w- c:\programdata\AVG2015
2014-12-27 02:52:02 -------- d-----w- c:\program files\AVG
2014-12-27 02:47:14 -------- d--h--w- c:\programdata\Common Files
2014-12-27 02:47:14 -------- d-----w- c:\users\office\appdata\local\MFAData
2014-12-27 02:47:14 -------- d-----w- c:\users\office\appdata\local\Avg2015
2014-12-27 02:47:14 -------- d-----w- c:\programdata\MFAData
2014-12-21 00:09:05 908840 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{cf582cd7-b7a5-415a-b4f9-19dce226689e}\gapaengine.dll
2014-12-18 01:07:40 115712 ----a-w- c:\windows\system32\ieUnatt.exe
2014-12-17 03:33:48 18968 ----a-w- c:\windows\system32\sdnclean.exe
2014-12-17 03:33:38 -------- d-----w- c:\programdata\Spybot - Search & Destroy
2014-12-17 03:32:13 -------- d-----w- c:\program files\Spybot - Search & Destroy 2
2014-12-14 04:45:12 114904 ----a-w- c:\windows\system32\drivers\MBAMSwissArmy.sys
2014-12-14 04:42:16 75480 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys
2014-12-14 04:42:16 51928 ----a-w- c:\windows\system32\drivers\mwac.sys
2014-12-14 04:42:16 23256 ----a-w- c:\windows\system32\drivers\mbam.sys
2014-12-14 04:42:15 -------- d-----w- c:\programdata\Malwarebytes
2014-12-14 04:42:15 -------- d-----w- c:\program files\Malwarebytes Anti-Malware
2014-12-10 09:29:08 -------- d-----w- c:\windows\system32\appraiser
2014-12-10 09:12:31 23040 ----a-w- c:\windows\system32\mfpmp.exe
2014-12-10 09:12:31 2048 ----a-w- c:\windows\system32\mferror.dll
2014-12-10 09:12:30 50176 ----a-w- c:\windows\system32\rrinstaller.exe
2014-12-10 09:12:30 3209728 ----a-w- c:\windows\system32\mf.dll
2014-12-10 09:12:30 103424 ----a-w- c:\windows\system32\mfps.dll
2014-12-10 06:40:08 74752 ----a-w- c:\windows\system32\drivers\tdx.sys
2014-12-10 06:40:06 1230336 ----a-w- c:\windows\system32\WindowsCodecs.dll
2014-12-10 06:40:04 873984 ----a-w- c:\windows\system32\aeinv.dll
2014-12-10 06:40:04 728576 ----a-w- c:\windows\system32\appraiser.dll
2014-12-10 06:40:04 610304 ----a-w- c:\windows\system32\invagent.dll
2014-12-10 06:40:04 159744 ----a-w- c:\windows\system32\aepic.dll
2014-12-10 06:40:04 1160872 ----a-w- c:\windows\system32\aitstatic.exe
2014-12-10 06:40:03 337920 ----a-w- c:\windows\system32\generaltel.dll
2014-12-10 06:40:03 315392 ----a-w- c:\windows\system32\devinv.dll
2014-12-10 06:40:02 202752 ----a-w- c:\windows\system32\aepdu.dll
2014-12-10 06:38:45 2048 ----a-w- c:\windows\system32\tzres.dll
2014-12-10 06:38:29 155136 ----a-w- c:\windows\system32\charmap.exe
2014-12-10 06:38:28 1177088 ----a-w- c:\windows\system32\WsmSvc.dll
2014-12-10 06:38:27 248832 ----a-w- c:\windows\system32\WSManMigrationPlugin.dll
2014-12-10 06:38:27 214016 ----a-w- c:\windows\system32\WsmWmiPl.dll
2014-12-10 06:38:27 198656 ----a-w- c:\windows\system32\WSManHTTPConfig.exe
2014-12-10 06:38:26 145920 ----a-w- c:\windows\system32\WsmAuto.dll
2014-12-09 03:25:06 208152 ----a-w- c:\windows\system32\drivers\avgidsdriverx.sys
.
==================== Find3M  ====================
.
2014-12-10 06:46:27 71344 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2014-12-10 06:46:27 701104 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2014-11-22 02:20:44 2724864 ----a-w- c:\windows\system32\mshtml.tlb
2014-11-22 02:20:30 4096 ----a-w- c:\windows\system32\ieetwcollectorres.dll
2014-11-22 02:07:43 501248 ----a-w- c:\windows\system32\vbscript.dll
2014-11-22 02:07:17 62464 ----a-w- c:\windows\system32\iesetup.dll
2014-11-22 02:06:32 47616 ----a-w- c:\windows\system32\ieetwproxystub.dll
2014-11-22 02:05:02 64000 ----a-w- c:\windows\system32\MshtmlDac.dll
2014-11-22 01:55:14 102912 ----a-w- c:\windows\system32\ieetwcollector.exe
2014-11-22 01:54:30 620032 ----a-w- c:\windows\system32\jscript9diag.dll
2014-11-22 01:48:26 667648 ----a-w- c:\windows\system32\MsSpellCheckingFacility.exe
2014-11-22 01:40:04 60416 ----a-w- c:\windows\system32\JavaScriptCollectionAgent.dll
2014-11-22 01:29:26 4299264 ----a-w- c:\windows\system32\jscript9.dll
2014-11-22 01:22:49 2052096 ----a-w- c:\windows\system32\inetcpl.cpl
2014-11-22 01:21:57 1155072 ----a-w- c:\windows\system32\mshtmlmedia.dll
2014-11-22 01:00:20 1888256 ----a-w- c:\windows\system32\wininet.dll
2014-11-19 03:41:58 154904 ----a-w- c:\windows\system32\drivers\avgidshx.sys
2014-11-11 02:44:32 186880 ----a-w- c:\windows\system32\pku2u.dll
2014-11-11 02:44:25 550912 ----a-w- c:\windows\system32\kerberos.dll
2014-10-30 11:24:45 229000 ------w- c:\windows\system32\MpSigStub.exe
2014-10-25 01:32:37 67584 ----a-w- c:\windows\system32\packager.dll
2014-10-18 01:33:18 571904 ----a-w- c:\windows\system32\oleaut32.dll
2014-10-14 01:56:19 136632 ----a-w- c:\windows\system32\drivers\ksecpkg.sys
2014-10-14 01:50:50 523776 ----a-w- c:\windows\system32\termsrv.dll
2014-10-14 01:50:41 2363904 ----a-w- c:\windows\system32\msi.dll
2014-10-14 01:50:39 1059840 ----a-w- c:\windows\system32\lsasrv.dll
2014-10-14 01:47:30 146432 ----a-w- c:\windows\system32\msaudite.dll
2014-10-14 01:46:02 681984 ----a-w- c:\windows\system32\adtschema.dll
2014-10-10 21:13:58 200984 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2014-10-10 00:45:54 2379264 ----a-w- c:\windows\system32\win32k.sys
.
============= FINISH: 23:16:40.87 ===============
 

Attached Files



#5 nasdaq

nasdaq

  • Malware Response Team
  • 39,576 posts
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  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:09:59 AM

Posted 06 January 2015 - 10:37 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Please use a good computer to download these tools.
Post the logs for my review.

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
===

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
===

Please paste the logs in your next reply DO NOT ATTACH THEM unless specified.
To attach a file select the "More Reply Option" and follow the instructions.

Wait for further instructions.

#6 Blythe Christian

Blythe Christian
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  • Members
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  • Local time:08:59 AM

Posted 07 January 2015 - 12:30 AM

AdwCleaner Log

 

# AdwCleaner v4.106 - Report created 06/01/2015 at 23:05:59
# Updated 21/12/2014 by Xplode
# Database : 2015-01-03.1 [Live]
# Operating System : Windows 7 Home Premium Service Pack 1 (32 bits)
# Username : Office - OFFICE-PC
# Running from : C:\Users\Office\Desktop\adwcleaner_4.106.exe
# Option : Clean

***** [ Services ] *****

Service Deleted : vToolbarUpdater18.2.0

***** [ Files / Folders ] *****

[x] Not Deleted : C:\ProgramData\AVG Secure Search
[x] Not Deleted : C:\ProgramData\AVG Security Toolbar
Folder Deleted : C:\ProgramData\blekko toolbars
Folder Deleted : C:\ProgramData\Conduit
Folder Deleted : C:\ProgramData\Websteroids
[x] Not Deleted : C:\ProgramData\ytd video downloader
[x] Not Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ytd video downloader
[x] Not Deleted : C:\Program Files\adawaretb
Folder Deleted : C:\Program Files\AOL Toolbar
Folder Deleted : C:\Program Files\Conduit
Folder Deleted : C:\Program Files\DomaIQ Uninstaller
Folder Deleted : C:\Program Files\GreenTree Applications
Folder Deleted : C:\Program Files\Toolbar Cleaner
[x] Not Deleted : C:\Program Files\Common Files\AVG Secure Search
[x] Not Deleted : C:\Program Files\Common Files\Software Update Utility
Folder Deleted : C:\Users\Office\AppData\Local\Conduit
Folder Deleted : C:\Users\Office\AppData\LocalLow\adawaretb
Folder Deleted : C:\Users\Office\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Office\AppData\Roaming\Strongvault
Folder Deleted : C:\Users\Office\AppData\Roaming\catalina – print savings
Folder Deleted : C:\Users\Office\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\catalina – print savings
Folder Deleted : C:\Users\Office\Documents\Optimizer Pro
[x] Not Deleted : C:\Users\Office\AppData\Roaming\Mozilla\Firefox\Profiles\hp3my0ew.default\Extensions\Avg@toolbar
File Deleted : C:\END
File Deleted : C:\Users\Office\AppData\Roaming\Mozilla\Firefox\Profiles\hp3my0ew.default\searchplugins\avg-secure-search.xml
File Deleted : C:\Users\Office\AppData\Roaming\Mozilla\Firefox\Profiles\hp3my0ew.default\user.js
File Deleted : C:\Program Files\Mozilla Firefox\browser\searchplugins\wtu-secure-search.xml

***** [ Scheduled Tasks ] *****

***** [ Shortcuts ] *****

Shortcut Disinfected : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\FileParade bundle uninstaller\FileParade bundle uninstaller.lnk

***** [ Registry ] *****

Key Deleted : HKCU\Software\MICROSOFT\INTERNET EXPLORER\DOMSTORAGE\superfish.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\DOMStorage\www.superfish.com
Key Deleted : HKLM\SOFTWARE\Classes\AppID\dnu.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdate
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser.1
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController.1
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho.1
Key Deleted : HKLM\SOFTWARE\Classes\protocols\handler\viprotocol
Key Deleted : HKLM\SOFTWARE\Classes\S
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [vProt]
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\DOMStorage\ask.com
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3306061
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{6C259840-5BA8-46E6-8ED1-EF3BA47D8BA1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{933B95E2-E7B7-4AD9-B952-7AC336682AE3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E15A9BFD-D16D-496D-8222-44CADF316E70}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{9522B3FB-7A2B-4646-8AF6-36E7F593073C}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{A85A5E6A-DE2C-4F4E-99DC-F469DF5A0EEC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{92380354-381A-471F-BE2E-DD9ACD9777EA}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{9522B3FB-7A2B-4646-8AF6-36E7F593073C}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{9522B3FB-7A2B-4646-8AF6-36E7F593073C}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{31111111-1111-1111-1111-110111991162}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{1F71C350-5C1E-42BF-B1AE-870C8CC9C33A}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{443789B7-F39C-4b5c-9287-DA72D38F4FE6}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{443789B7-F39C-4b5c-9287-DA72D38F4FE6}
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\Cr_Installer
Key Deleted : HKCU\Software\IM
Key Deleted : HKCU\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Deleted : HKCU\Software\AppDataLow\Software\adawarebp
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\Freecause
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKLM\SOFTWARE\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Deleted : HKLM\SOFTWARE\{3A7D3E19-1B79-4E4E-BD96-5467DA2C4EF0}
Key Deleted : HKLM\SOFTWARE\{6791A2F3-FC80-475C-A002-C014AF797E9C}
Key Deleted : HKLM\SOFTWARE\adawaretb
Key Deleted : HKLM\SOFTWARE\Conduit
Key Deleted : HKLM\SOFTWARE\firstsearch
Key Deleted : HKLM\SOFTWARE\Toolbar Cleaner
Key Deleted : HKLM\SOFTWARE\Video Converter
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SoftwareUpdUtility
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Toolbar Cleaner
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{1a413f37-ed88-4fec-9666-5c48dc4b7bb7}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Coupon Printer for Windows5.0.1.3
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{37331C16-3E97-4A20-80D8-BFB43AB0E2FB}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\softonic.com

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17496

-\\ Mozilla Firefox v33.1 (x86 en-US)

[hp3my0ew.default\prefs.js] - Line Deleted : user_pref("CT3306061.FF19Solved", "true");
[hp3my0ew.default\prefs.js] - Line Deleted : user_pref("CT3306061.UserID", "UN15444808371734467");
[hp3my0ew.default\prefs.js] - Line Deleted : user_pref("CT3306061.browser.search.defaultthis.engineName", "true");
[hp3my0ew.default\prefs.js] - Line Deleted : user_pref("CT3306061.fullUserID", "UN15444808371734467.IN.20131220231124");
[hp3my0ew.default\prefs.js] - Line Deleted : user_pref("CT3306061.installDate", "20/12/2013 23:11:36");
[hp3my0ew.default\prefs.js] - Line Deleted : user_pref("CT3306061.installSessionId", "{D87DDB14-8B1E-4E84-83C4-E4F90E1E5425}");
[hp3my0ew.default\prefs.js] - Line Deleted : user_pref("CT3306061.installSp", "TRUE");
[hp3my0ew.default\prefs.js] - Line Deleted : user_pref("CT3306061.installerVersion", "1.8.1.4");
[hp3my0ew.default\prefs.js] - Line Deleted : user_pref("CT3306061.keyword", "true");
[hp3my0ew.default\prefs.js] - Line Deleted : user_pref("CT3306061.originalHomepage", "hxxps://login.live.com/login.srf?wa=wsignin1.0&rpsnv=11&ct=1344807986&rver=6.1.6206.0&wp=MBI&wreply=hxxp:%2F%2Fmail.live.com%2Fdefault.aspx&lc=1033&id=64855&mk[...]
[hp3my0ew.default\prefs.js] - Line Deleted : user_pref("CT3306061.originalSearchAddressUrl", "");
[hp3my0ew.default\prefs.js] - Line Deleted : user_pref("CT3306061.originalSearchEngine", "");
[hp3my0ew.default\prefs.js] - Line Deleted : user_pref("CT3306061.originalSearchEngineName", "");
[hp3my0ew.default\prefs.js] - Line Deleted : user_pref("CT3306061.searchRevert", "true");
[hp3my0ew.default\prefs.js] - Line Deleted : user_pref("CT3306061.searchUninstallUserMode", "2");
[hp3my0ew.default\prefs.js] - Line Deleted : user_pref("CT3306061.searchUserMode", "2");
[hp3my0ew.default\prefs.js] - Line Deleted : user_pref("CT3306061.smartbar.homepage", "true");
[hp3my0ew.default\prefs.js] - Line Deleted : user_pref("CT3306061.toolbarInstallDate", "20-12-2013 23:11:25");
[hp3my0ew.default\prefs.js] - Line Deleted : user_pref("CT3306061.versionFromInstaller", "10.23.0.722");
[hp3my0ew.default\prefs.js] - Line Deleted : user_pref("CT3306061.xpeMode", "0");
[hp3my0ew.default\prefs.js] - Line Deleted : user_pref("Smartbar.ConduitHomepagesList", "hxxp://search.conduit.com/?ctid=CT3306061&octid=CT3306061&SearchSource=61&CUI=UN15444808371734467&UM=2&UP=SPFEA80891-456E-47F9-93E3-398AE9521D8C");
[hp3my0ew.default\prefs.js] - Line Deleted : user_pref("Smartbar.SearchFromAddressBarSavedUrl", "");
[hp3my0ew.default\prefs.js] - Line Deleted : user_pref("avg.wtu.ext.Revert_DSP", "Conduit Search");
[hp3my0ew.default\prefs.js] - Line Deleted : user_pref("avg.wtu.ext.setting_hp_list", "[{\"name\":\"AVG Secure Search\",\"value\":\"hxxps://mysearch.avg.com\"},{\"name\":\"Google\",\"value\":\"hxxp://www.google.com\"},{\"name\":\"Yahoo\",\"value[...]
[hp3my0ew.default\prefs.js] - Line Deleted : user_pref("browser.search.defaultenginename", "AVG Secure Search");
[hp3my0ew.default\prefs.js] - Line Deleted : user_pref("browser.search.defaultthis.engineName", "Connect DLC 5 Customized Web Search");
[hp3my0ew.default\prefs.js] - Line Deleted : user_pref("browser.search.selectedEngine", "AVG Secure Search");
[hp3my0ew.default\prefs.js] - Line Deleted : user_pref("smartbar.addressBarOwnerCTID", "CT3306061");
[hp3my0ew.default\prefs.js] - Line Deleted : user_pref("smartbar.conduitHomepageList", "hxxp://search.conduit.com/?ctid=CT3306061&CUI=UN15444808371734467&UM=2&SearchSource=13,hxxp://search.conduit.com/?ctid=CT3306061&octid=CT3306061&SearchSource[...]
[hp3my0ew.default\prefs.js] - Line Deleted : user_pref("smartbar.conduitSearchAddressUrlList", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3306061&SearchSource=2&CUI=UN15444808371734467&UM=2&q=");
[hp3my0ew.default\prefs.js] - Line Deleted : user_pref("smartbar.defaultSearchOwnerCTID", "CT3306061");
[hp3my0ew.default\prefs.js] - Line Deleted : user_pref("smartbar.homePageOwnerCTID", "CT3306061");
[hp3my0ew.default\prefs.js] - Line Deleted : user_pref("smartbar.machineId", "IIUO4ZRWBMGQULXZALEDT61TXBY75LANC0M4FZ9L1SJKI/VDUXCICTOAB2D2JOMKTUVD0XS9SVFCUTD8JZ8KNG");
[hp3my0ew.default\prefs.js] - Line Deleted : user_pref("smartbar.originalHomepage", "hxxp://search.conduit.com/?ctid=CT3306061&CUI=UN15444808371734467&UM=2&SearchSource=13");

*************************

AdwCleaner[R0].txt - [12228 octets] - [06/01/2015 22:44:31]
AdwCleaner[R1].txt - [12289 octets] - [06/01/2015 22:58:09]
AdwCleaner[S0].txt - [12776 octets] - [06/01/2015 23:05:59]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [12837 octets] ##########



#7 Blythe Christian

Blythe Christian
  • Topic Starter

  • Members
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  • Local time:08:59 AM

Posted 07 January 2015 - 12:54 AM

I am not certain the FRST scan ran completely. I had a message that said and error caused the program to stop, but it did produce these two logs. Let me know if I need to re-run.

 

 

 

Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 06-01-2015
Ran by Office (administrator) on OFFICE-PC on 06-01-2015 23:39:42
Running from C:\Users\Office\Desktop\far
Loaded Profile: Office (Available profiles: Office)
Platform: Microsoft Windows 7 Home Premium  Service Pack 1 (X86) OS Language: English (United States)
Internet Explorer Version 11 (Default browser: IE)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2015\avgrsx.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2015\avgcsrvx.exe
(Microsoft Corporation) C:\Program Files\Microsoft Security Client\MsMpEng.exe
(Lavasoft Limited) C:\Program Files\Ad-Aware Antivirus\AdAwareService.exe
(Apple Inc.) C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Intel Corporation) C:\Program Files\Intel\AMT\atchksrv.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2015\avgidsagent.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2015\avgwdsvc.exe
(Adobe Systems Incorporated) C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Coupons.com Inc.) C:\Program Files\Coupons\CouponPrinterService.exe
() C:\Program Files\Dyyno\Dyyno Broadcaster\launcherd.exe
(Microsoft Corporation) C:\Program Files\Microsoft Security Client\msseces.exe
() C:\Program Files\Flip Video\FlipShare\FlipShareService.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2015\avgnsx.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2015\avgemcx.exe
() C:\Program Files\Flip Video\FlipShareServer\FlipShareServer.exe
() C:\Program Files\KWorld Multimedia\PVR Plus\TVR\Scheduled.exe
(Intel) C:\Program Files\Intel\AMT\LMS.exe
(Palm) C:\Program Files\Palm, Inc\novacomd\x86\novacomd.exe
(Sun Microsystems, Inc.) C:\Program Files\Common Files\Java\Java Update\jusched.exe
(Lavasoft) C:\ProgramData\Ad-Aware Browsing Protection\adawarebp.exe
(Safer-Networking Ltd.) C:\Program Files\Spybot - Search & Destroy 2\SDTray.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2015\avgui.exe
(Microsoft Corporation) C:\Users\Office\AppData\Local\Microsoft\SkyDrive\SkyDrive.exe
(Plex, Inc.) C:\Program Files\Plex\Plex Media Server\Plex Media Server.exe
(Google Inc.) C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
(Dropbox, Inc.) C:\Users\Office\AppData\Roaming\Dropbox\bin\Dropbox.exe
() C:\Users\Office\AppData\Local\Autobahn\nexdef.exe
(Safer-Networking Ltd.) C:\Program Files\Spybot - Search & Destroy 2\SDUpdSvc.exe
(TeamViewer GmbH) C:\Program Files\TeamViewer\Version9\TeamViewer_Service.exe
(Microsoft Corp.) C:\Program Files\Common Files\microsoft shared\Windows Live\WLIDSVC.EXE
(Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe
(Safer-Networking Ltd.) C:\Program Files\Spybot - Search & Destroy 2\SDWSCSvc.exe
(Microsoft Corp.) C:\Program Files\Common Files\microsoft shared\Windows Live\WLIDSVCM.EXE
(Microsoft Corporation) C:\Program Files\Microsoft Security Client\NisSrv.exe
(Microsoft Corporation) C:\Windows\System32\wbem\unsecapp.exe
(Lavasoft Limited) C:\Program Files\Ad-Aware Antivirus\AdAware.exe
(Plex, Inc.) C:\Program Files\Plex\Plex Media Server\PlexDlnaServer.exe
(Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Python Software Foundation) C:\Program Files\Plex\Plex Media Server\PlexScriptHost.exe
(TeamViewer GmbH) C:\Program Files\TeamViewer\Version9\TeamViewer.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(GFI Software) C:\Program Files\Ad-Aware Antivirus\SBAMSvc.exe
(TeamViewer GmbH) C:\Program Files\TeamViewer\Version9\tv_w32.exe
(Google Inc.) C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Microsoft Corporation) C:\Windows\System32\taskmgr.exe
(Microsoft Corporation) C:\Windows\System32\MsSpellCheckingFacility.exe
(Microsoft Corporation) C:\Windows\System32\dpnsvr.exe
(Microsoft Corporation) C:\Program Files\Microsoft Security Client\MpCmdRun.exe
(Microsoft Corporation) C:\Program Files\Microsoft Security Client\MpCmdRun.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2015\avgcfgex.exe
(Microsoft Corporation) C:\Windows\System32\logagent.exe

==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [Adobe ARM] => C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe [959176 2014-08-21] (Adobe Systems Incorporated)
HKLM\...\Run: [MSC] => C:\Program Files\Microsoft Security Client\msseces.exe [974432 2014-08-22] (Microsoft Corporation)
HKLM\...\Run: [PVR Agent] => C:\Program Files\KWorld Multimedia\PVR Plus\TVR\Scheduled.exe [759296 2006-04-14] ()
HKLM\...\Run: [SunJavaUpdateSched] => C:\Program Files\Common Files\Java\Java Update\jusched.exe [252848 2012-07-03] (Sun Microsystems, Inc.)
HKLM\...\Run: [Ad-Aware Browsing Protection] => C:\ProgramData\Ad-Aware Browsing Protection\adawarebp.exe [542632 2013-01-31] (Lavasoft)
HKLM\...\Run: [Ad-Aware Antivirus] => "C:\Program Files\Ad-Aware Antivirus\AdAwareLauncher" --windows-run
HKLM\...\Run: [SDTray] => C:\Program Files\Spybot - Search & Destroy 2\SDTray.exe [4101576 2014-06-24] (Safer-Networking Ltd.)
HKLM\...\Run: [AVG_UI] => C:\Program Files\AVG\AVG2015\avgui.exe [3667472 2014-12-18] (AVG Technologies CZ, s.r.o.)
Winlogon\Notify\SDWinLogon: SDWinLogon.dll [X]
HKLM\...D6A79037F57F\InprocServer32: [Default-fastprox]  ATTENTION! ====> ZeroAccess?
HKU\S-1-5-21-697469526-206429339-1857013258-1000\...\Run: [Nero MediaHome 4] => "C:\Program Files\Nero\Nero MediaHome 4\NeroMediaHome.exe" /AUTORUN
HKU\S-1-5-21-697469526-206429339-1857013258-1000\...\Run: [SkyDrive] => C:\Users\Office\AppData\Local\Microsoft\SkyDrive\SkyDrive.exe [277672 2014-09-24] (Microsoft Corporation)
HKU\S-1-5-21-697469526-206429339-1857013258-1000\...\Run: [Plex Media Server] => C:\Program Files\Plex\Plex Media Server\Plex Media Server.exe [4095624 2013-07-31] (Plex, Inc.)
HKU\S-1-5-21-697469526-206429339-1857013258-1000\...\Run: [swg] => C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [39408 2014-04-19] (Google Inc.)
HKU\S-1-5-21-697469526-206429339-1857013258-1000\...A8F59079A8D5}\localserver32: rundll32.exe javascript:"\..\mshtml.dll,RunHTMLApplication ";eval("epdvnfou/xsjuf)(=tdsjqu!mbohvbhf> (the data entry has 243 more characters). <==== Poweliks!
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Microsoft Office.lnk
ShortcutTarget: Microsoft Office.lnk -> C:\Program Files\Microsoft Office\Office10\OSA.EXE (Microsoft Corporation)
Startup: C:\Users\Office\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dropbox.lnk
ShortcutTarget: Dropbox.lnk -> C:\Users\Office\AppData\Roaming\Dropbox\bin\Dropbox.exe (Dropbox, Inc.)
Startup: C:\Users\Office\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\NexDef Plug-in.lnk
ShortcutTarget: NexDef Plug-in.lnk -> C:\Users\Office\AppData\Local\Autobahn\nexdef.exe ()
BootExecute: autocheck autochk * sdnclean.exe

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

HKU\S-1-5-21-697469526-206429339-1857013258-1000\Software\Microsoft\Internet Explorer\Main,Start Page = https://snt149.mail.live.com/default.aspx?rru=inbox
HKU\S-1-5-21-697469526-206429339-1857013258-1000\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://www.msn.com/?ocid=iehp
SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-21-697469526-206429339-1857013258-1000 -> {95B7759C-8C7F-4BF1-B163-73684A933233} URL = https://mysearch.avg.com/search?cid={9F807C5D-230E-4667-A80F-5DA2A0E883B9}&mid=fe70d20d837147cdb168d1532db279e3-00a46e97941b3dd1c1f2b52322ec4fa9436ebf3a&lang=en&ds=AVG&coid=avgtbavg&cmpid=&pr=fr&d=2014-12-27 14:54:06&v=4.0.5.7&pid=wtu&sg=&sap=dsp&q={searchTerms}
BHO: No Name -> {243B17DE-77C7-46BF-B94B-0B5F309A0E64} -> C:\Program Files\Microsoft Money\System\mnyside.dll (Microsoft Corporation)
BHO: AOL Toolbar Loader -> {3ef64538-8b54-4573-b48f-4d34b0238ab2} -> C:\Program Files\AOL Toolbar\aoltb.dll No File
BHO: Java™ Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files\Java\jre7\bin\ssv.dll (Oracle Corporation)
BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
BHO: Java™ Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
BHO: No Name -> {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} ->  No File
Toolbar: HKLM - AOL Toolbar - {ba00b7b1-0351-477a-b948-23e3ee5a73d4} - C:\Program Files\AOL Toolbar\aoltb.dll No File
Toolbar: HKLM - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
Toolbar: HKU\S-1-5-21-697469526-206429339-1857013258-1000 -> Google Toolbar - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files\Common Files\Skype\Skype4COM.dll (Skype Technologies)
Winsock: Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Tcpip\Parameters: [DhcpNameServer] 192.168.10.1

FireFox:
========
FF ProfilePath: C:\Users\Office\AppData\Roaming\Mozilla\Firefox\Profiles\hp3my0ew.default
FF Homepage: https://mysearch.avg.com?pid=wtu&sg=&cid=%7B033b046e-ea01-4c73-b506-943c0b38c6e7%7D&mid=fe70d20d837147cdb168d1532db279e3-00a46e97941b3dd1c1f2b52322ec4fa9436ebf3a&cmpid=&ds=AVG&v=4.0.5.7&lang=en&pr=fr&d=2014-12-27%2014%3A54%3A06&sap=hp
FF Plugin: @adobe.com/FlashPlayer -> C:\Windows\system32\Macromed\Flash\NPSWF32_15_0_0_246.dll ()
FF Plugin: @Apple.com/iTunes,version=1.0 -> C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll ()
FF Plugin: @java.com/DTPlugin,version=10.9.2 -> C:\Windows\system32\npDeployJava1.dll (Oracle Corporation)
FF Plugin: @java.com/JavaPlugin,version=10.9.2 -> C:\Program Files\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> C:\Program Files\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF Plugin: @microsoft.com/WLPG,version=16.4.3505.0912 -> C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin: @tools.google.com/Google Update;version=3 -> C:\Program Files\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.)
FF Plugin: @tools.google.com/Google Update;version=9 -> C:\Program Files\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.)
FF Plugin: Adobe Reader -> C:\Program Files\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF Plugin HKU\S-1-5-21-697469526-206429339-1857013258-1000: amazon.com/AmazonMP3DownloaderPlugin -> C:\Program Files\Amazon\MP3 Downloader\npAmazonMP3DownloaderPlugin.dll (Amazon.com, Inc.)
FF Plugin HKU\S-1-5-21-697469526-206429339-1857013258-1000: CouponNetwork.com/CMDUniversalCouponPrintActivator -> C:\Users\Office\AppData\Roaming\CATALI~1\NPBCSK~1.DLL No File
FF Plugin ProgramFiles/Appdata: C:\Program Files\mozilla firefox\plugins\nppdf32.dll (Adobe Systems Inc.)
FF Plugin ProgramFiles/Appdata: C:\Program Files\mozilla firefox\browser\plugins\npMozCouponPrinter.dll (Coupons, Inc.)
FF Extension: AVG Web TuneUp - C:\Users\Office\AppData\Roaming\Mozilla\Firefox\Profiles\hp3my0ew.default\Extensions\avg@toolbar [2014-12-27]
FF Extension: Lavasoft Search Plugin - C:\Users\Office\AppData\Roaming\Mozilla\Firefox\Profiles\hp3my0ew.default\Extensions\jid1-yZwVFzbsyfMrqQ@jetpack [2013-04-13]

Chrome:
=======

========================== Services (Whitelisted) =================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R2 Ad-Aware Service; C:\Program Files\Ad-Aware Antivirus\AdAwareService.exe [1236336 2013-03-18] (Lavasoft Limited)
R2 atchksrv; C:\Program Files\Intel\AMT\atchksrv.exe [183064 2007-05-29] (Intel Corporation)
R2 AVGIDSAgent; C:\Program Files\AVG\AVG2015\avgidsagent.exe [3432976 2014-12-18] (AVG Technologies CZ, s.r.o.)
R2 avgwd; C:\Program Files\AVG\AVG2015\avgwdsvc.exe [298080 2014-12-18] (AVG Technologies CZ, s.r.o.)
R2 CouponPrinterService; C:\Program Files\Coupons\CouponPrinterService.exe [154096 2014-10-15] (Coupons.com Inc.)
R2 Dyyno Launcher; C:\Program Files\Dyyno\Dyyno Broadcaster\launcherd.exe [415072 2011-01-20] ()
R2 FlipShare Service; C:\Program Files\Flip Video\FlipShare\FlipShareService.exe [460144 2011-05-06] ()
R2 FlipShareServer; C:\Program Files\Flip Video\FlipShareServer\FlipShareServer.exe [1085440 2011-05-06] () [File not signed]
R2 LMS; C:\Program Files\Intel\AMT\LMS.exe [105240 2007-05-29] (Intel)
R2 MsMpSvc; c:\Program Files\Microsoft Security Client\MsMpEng.exe [22192 2014-08-22] (Microsoft Corporation)
R3 NisSrv; c:\Program Files\Microsoft Security Client\NisSrv.exe [288120 2014-08-22] (Microsoft Corporation)
R2 NovacomD; C:\Program Files\Palm, Inc\novacomd\x86\novacomd.exe [61440 2011-06-24] (Palm) [File not signed]
R2 SBAMSvc; C:\Program Files\Ad-Aware Antivirus\SBAMSvc.exe [3677000 2012-09-20] (GFI Software)
S2 SDScannerService; C:\Program Files\Spybot - Search & Destroy 2\SDFSSvc.exe [1738168 2014-06-24] (Safer-Networking Ltd.)
R2 SDUpdateService; C:\Program Files\Spybot - Search & Destroy 2\SDUpdSvc.exe [2088408 2014-06-27] (Safer-Networking Ltd.)
R2 SDWSCService; C:\Program Files\Spybot - Search & Destroy 2\SDWSCSvc.exe [171928 2014-04-25] (Safer-Networking Ltd.)

==================== Drivers (Whitelisted) ====================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R3 3xHybrid; C:\Windows\System32\DRIVERS\3xHybrid.sys [1141888 2010-12-01] (NXP Semiconductors Germany GmbH)
R1 Avgdiskx; C:\Windows\System32\DRIVERS\avgdiskx.sys [121624 2014-06-18] (AVG Technologies CZ, s.r.o.)
R1 AVGIDSDriver; C:\Windows\System32\DRIVERS\avgidsdriverx.sys [208152 2014-12-08] (AVG Technologies CZ, s.r.o.)
R0 AVGIDSHX; C:\Windows\System32\DRIVERS\avgidshx.sys [154904 2014-11-18] (AVG Technologies CZ, s.r.o.)
R1 AVGIDSShim; C:\Windows\System32\DRIVERS\avgidsshimx.sys [21272 2014-06-18] (AVG Technologies CZ, s.r.o.)
R1 Avgldx86; C:\Windows\System32\DRIVERS\avgldx86.sys [192792 2014-08-28] (AVG Technologies CZ, s.r.o.)
R0 Avglogx; C:\Windows\System32\DRIVERS\avglogx.sys [230680 2014-07-18] (AVG Technologies CZ, s.r.o.)
R0 Avgmfx86; C:\Windows\System32\DRIVERS\avgmfx86.sys [98584 2014-10-05] (AVG Technologies CZ, s.r.o.)
R0 Avgrkx86; C:\Windows\System32\DRIVERS\avgrkx86.sys [27416 2014-06-18] (AVG Technologies CZ, s.r.o.)
R1 Avgtdix; C:\Windows\System32\DRIVERS\avgtdix.sys [200984 2014-10-10] (AVG Technologies CZ, s.r.o.)
R1 avgtp; C:\Windows\system32\drivers\avgtpx86.sys [43296 2014-12-27] (AVG Technologies)
S3 Cap7134; C:\Windows\System32\DRIVERS\Cap7134.sys [333472 2003-10-16] (Philips Semiconductors)
S3 CXPLRCAP; C:\Windows\System32\drivers\CxPlrCap.sys [187776 2010-01-06] (Conexant Systems, Inc.)
R0 gfibto; C:\Windows\System32\drivers\gfibto.sys [13560 2013-04-13] (GFI Software)
R0 MpFilter; C:\Windows\System32\DRIVERS\MpFilter.sys [231800 2014-07-17] (Microsoft Corporation)
S3 SIS163u; C:\Windows\System32\DRIVERS\sis163u.sys [215040 2005-06-20] (SiS Corporation)
S3 V0060VID; C:\Windows\System32\DRIVERS\V0060Vid.sys [197632 2006-08-25] (Creative Technology Ltd.)

==================== NetSvcs (Whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)

==================== One Month Created Files and Folders ========

(If an entry is included in the fixlist, the file\folder will be moved.)

2015-01-06 23:36 - 2015-01-06 23:40 - 00000000 ____D () C:\FRST
2015-01-06 23:32 - 2015-01-06 23:39 - 00000000 ____D () C:\Users\Office\Desktop\far
2015-01-06 23:05 - 2015-01-06 23:05 - 00012289 _____ () C:\Users\Office\Desktop\AdwCleaner[R1].txt
2015-01-06 22:44 - 2015-01-06 23:07 - 00000000 ____D () C:\AdwCleaner
2015-01-06 22:39 - 2015-01-06 22:39 - 02173952 _____ () C:\Users\Office\Desktop\adwcleaner_4.106.exe
2015-01-04 23:21 - 2015-01-04 23:21 - 00002012 _____ () C:\Users\Office\Desktop\attach.zip
2015-01-04 23:17 - 2015-01-04 23:19 - 00004024 _____ () C:\Users\Office\Desktop\attach.txt
2015-01-04 23:17 - 2015-01-04 23:16 - 00018364 _____ () C:\Users\Office\Desktop\dds.txt
2015-01-03 17:30 - 2015-01-03 17:30 - 00000000 ____D () C:\Users\Office\AppData\Roaming\13710
2014-12-30 17:41 - 2014-12-30 17:41 - 00144488 _____ () C:\Windows\Minidump\123014-54531-01.dmp
2014-12-28 20:34 - 2014-12-28 20:34 - 00000000 _____ () C:\Windows\system32\SBRC.dat
2014-12-27 14:55 - 2014-12-27 18:55 - 00000000 ____D () C:\Users\Office\AppData\Local\AVG Web TuneUp
2014-12-27 14:54 - 2014-12-28 00:52 - 00000000 ____D () C:\ProgramData\AVG Security Toolbar
2014-12-27 14:53 - 2014-12-27 14:54 - 00000000 ____D () C:\Program Files\Common Files\AVG Secure Search
2014-12-27 14:53 - 2014-12-27 14:53 - 00000000 ____D () C:\ProgramData\AVG Secure Search
2014-12-27 14:53 - 2014-12-27 14:51 - 00043296 _____ (AVG Technologies) C:\Windows\system32\Drivers\avgtpx86.sys
2014-12-27 14:52 - 2014-12-27 14:54 - 00000000 ____D () C:\ProgramData\AVG Web TuneUp
2014-12-27 14:52 - 2014-12-27 14:53 - 00000000 ____D () C:\Program Files\AVG Web TuneUp
2014-12-27 14:15 - 2014-12-27 14:15 - 00144488 _____ () C:\Windows\Minidump\122714-67828-01.dmp
2014-12-27 14:14 - 2014-12-30 17:41 - 408547839 _____ () C:\Windows\MEMORY.DMP
2014-12-27 03:47 - 2014-12-27 03:47 - 00000000 ____D () C:\Users\Office\AppData\Roaming\AVG2015
2014-12-27 03:42 - 2014-12-27 03:42 - 00000902 _____ () C:\Users\Public\Desktop\AVG 2015.lnk
2014-12-27 03:42 - 2014-12-27 03:42 - 00000000 ____D () C:\Users\Office\AppData\Roaming\TuneUp Software
2014-12-27 03:42 - 2014-12-27 03:42 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AVG
2014-12-26 20:53 - 2014-12-27 03:44 - 00000000 ____D () C:\ProgramData\AVG2015
2014-12-26 20:53 - 2014-12-26 20:53 - 00000000 ___HD () C:\$AVG
2014-12-26 20:52 - 2014-12-26 20:52 - 00000000 ____D () C:\Program Files\AVG
2014-12-26 20:47 - 2015-01-06 22:35 - 00000000 ____D () C:\ProgramData\MFAData
2014-12-26 20:47 - 2014-12-27 07:32 - 00000000 ____D () C:\Users\Office\AppData\Local\Avg2015
2014-12-26 20:47 - 2014-12-26 20:47 - 00000000 ____D () C:\Users\Office\AppData\Local\MFAData
2014-12-26 20:46 - 2014-12-26 20:46 - 04637504 _____ (AVG Technologies) C:\Users\Office\Downloads\avg_free_stb_all_2015_5557_cnet.exe
2014-12-26 20:09 - 2014-12-26 20:10 - 02080456 _____ (Coupons.com Incorporated) C:\Users\Office\Downloads\CouponPrinterCPS(1).exe
2014-12-26 20:07 - 2014-12-26 20:07 - 02080456 _____ (Coupons.com Incorporated) C:\Users\Office\Downloads\CouponPrinterCPS.exe
2014-12-17 19:07 - 2014-12-12 21:33 - 00115712 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe
2014-12-16 21:34 - 2014-12-16 21:34 - 00002098 _____ () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Spybot-S&D Start Center.lnk
2014-12-16 21:34 - 2014-12-16 21:34 - 00002086 _____ () C:\Users\Public\Desktop\Spybot-S&D Start Center.lnk
2014-12-16 21:34 - 2014-12-16 21:34 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Spybot - Search & Destroy 2
2014-12-16 21:33 - 2014-12-17 07:13 - 00000000 ____D () C:\ProgramData\Spybot - Search & Destroy
2014-12-16 21:33 - 2013-09-20 10:49 - 00018968 _____ (Safer Networking Limited) C:\Windows\system32\sdnclean.exe
2014-12-16 21:32 - 2014-12-16 21:40 - 00000000 ____D () C:\Program Files\Spybot - Search & Destroy 2
2014-12-14 15:09 - 2014-12-14 15:09 - 00007593 _____ () C:\Users\Office\AppData\Local\Resmon.ResmonCfg
2014-12-14 14:29 - 2014-12-30 20:20 - 00010452 _____ () C:\Users\Office\Desktop\hijackthis.log
2014-12-13 22:45 - 2014-12-28 22:25 - 00114904 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys
2014-12-13 22:43 - 2014-12-13 22:43 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware
2014-12-13 22:42 - 2014-12-13 22:42 - 00000000 ____D () C:\ProgramData\Malwarebytes
2014-12-13 22:42 - 2014-12-13 22:42 - 00000000 ____D () C:\Program Files\Malwarebytes Anti-Malware
2014-12-13 22:42 - 2014-11-21 06:14 - 00075480 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbamchameleon.sys
2014-12-13 22:42 - 2014-11-21 06:14 - 00051928 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mwac.sys
2014-12-13 22:42 - 2014-11-21 06:14 - 00023256 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbam.sys
2014-12-13 20:44 - 2014-12-13 20:44 - 00144488 _____ () C:\Windows\Minidump\121314-26937-01.dmp
2014-12-10 03:29 - 2014-12-10 03:29 - 00000000 ____D () C:\Windows\system32\appraiser
2014-12-10 03:12 - 2014-10-17 19:33 - 03209728 _____ (Microsoft Corporation) C:\Windows\system32\mf.dll
2014-12-10 03:12 - 2014-07-06 19:40 - 00103424 _____ (Microsoft Corporation) C:\Windows\system32\mfps.dll
2014-12-10 03:12 - 2014-07-06 19:39 - 00050176 _____ (Microsoft Corporation) C:\Windows\system32\rrinstaller.exe
2014-12-10 03:12 - 2014-07-06 19:39 - 00023040 _____ (Microsoft Corporation) C:\Windows\system32\mfpmp.exe
2014-12-10 03:12 - 2014-07-06 19:37 - 00002048 _____ (Microsoft Corporation) C:\Windows\system32\mferror.dll
2014-12-10 00:40 - 2014-12-03 22:38 - 00728576 _____ (Microsoft Corporation) C:\Windows\system32\appraiser.dll
2014-12-10 00:40 - 2014-12-03 22:38 - 00610304 _____ (Microsoft Corporation) C:\Windows\system32\invagent.dll
2014-12-10 00:40 - 2014-12-03 22:38 - 00337920 _____ (Microsoft Corporation) C:\Windows\system32\generaltel.dll
2014-12-10 00:40 - 2014-12-03 22:38 - 00315392 _____ (Microsoft Corporation) C:\Windows\system32\devinv.dll
2014-12-10 00:40 - 2014-12-03 22:38 - 00202752 _____ (Microsoft Corporation) C:\Windows\system32\aepdu.dll
2014-12-10 00:40 - 2014-12-03 22:38 - 00159744 _____ (Microsoft Corporation) C:\Windows\system32\aepic.dll
2014-12-10 00:40 - 2014-12-03 22:34 - 00873984 _____ (Microsoft Corporation) C:\Windows\system32\aeinv.dll
2014-12-10 00:40 - 2014-12-01 17:28 - 01160872 _____ (Microsoft Corporation) C:\Windows\system32\aitstatic.exe
2014-12-10 00:40 - 2014-11-10 20:44 - 01230336 _____ (Microsoft Corporation) C:\Windows\system32\WindowsCodecs.dll
2014-12-10 00:40 - 2014-11-10 19:32 - 00074752 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\tdx.sys
2014-12-10 00:39 - 2014-11-26 19:10 - 00342200 _____ (Microsoft Corporation) C:\Windows\system32\iedkcs32.dll
2014-12-10 00:39 - 2014-11-21 20:22 - 19749376 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2014-12-10 00:39 - 2014-11-21 20:20 - 02724864 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
2014-12-10 00:39 - 2014-11-21 20:20 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollectorres.dll
2014-12-10 00:39 - 2014-11-21 20:07 - 00501248 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll
2014-12-10 00:39 - 2014-11-21 20:07 - 00062464 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll
2014-12-10 00:39 - 2014-11-21 20:06 - 00047616 _____ (Microsoft Corporation) C:\Windows\system32\ieetwproxystub.dll
2014-12-10 00:39 - 2014-11-21 20:05 - 00064000 _____ (Microsoft Corporation) C:\Windows\system32\MshtmlDac.dll
2014-12-10 00:39 - 2014-11-21 20:01 - 02277888 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2014-12-10 00:39 - 2014-11-21 19:59 - 00047104 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll
2014-12-10 00:39 - 2014-11-21 19:58 - 00030720 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll
2014-12-10 00:39 - 2014-11-21 19:56 - 00478208 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll
2014-12-10 00:39 - 2014-11-21 19:55 - 00102912 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollector.exe
2014-12-10 00:39 - 2014-11-21 19:54 - 00620032 _____ (Microsoft Corporation) C:\Windows\system32\jscript9diag.dll
2014-12-10 00:39 - 2014-11-21 19:48 - 00667648 _____ (Microsoft Corporation) C:\Windows\system32\MsSpellCheckingFacility.exe
2014-12-10 00:39 - 2014-11-21 19:45 - 00418304 _____ (Microsoft Corporation) C:\Windows\system32\dxtmsft.dll
2014-12-10 00:39 - 2014-11-21 19:40 - 00060416 _____ (Microsoft Corporation) C:\Windows\system32\JavaScriptCollectionAgent.dll
2014-12-10 00:39 - 2014-11-21 19:36 - 00168960 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll
2014-12-10 00:39 - 2014-11-21 19:35 - 00076288 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll
2014-12-10 00:39 - 2014-11-21 19:33 - 00285696 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll
2014-12-10 00:39 - 2014-11-21 19:29 - 04299264 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2014-12-10 00:39 - 2014-11-21 19:23 - 00688640 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2014-12-10 00:39 - 2014-11-21 19:23 - 00684544 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe
2014-12-10 00:39 - 2014-11-21 19:22 - 02052096 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl
2014-12-10 00:39 - 2014-11-21 19:21 - 01155072 _____ (Microsoft Corporation) C:\Windows\system32\mshtmlmedia.dll
2014-12-10 00:39 - 2014-11-21 19:13 - 12836864 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2014-12-10 00:39 - 2014-11-21 19:00 - 01888256 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2014-12-10 00:39 - 2014-11-21 18:56 - 01307136 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2014-12-10 00:39 - 2014-11-21 18:54 - 00710144 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll
2014-12-10 00:38 - 2014-11-07 20:45 - 00002048 _____ (Microsoft Corporation) C:\Windows\system32\tzres.dll
2014-12-10 00:38 - 2014-10-29 19:45 - 00155136 _____ (Microsoft Corporation) C:\Windows\system32\charmap.exe
2014-12-10 00:38 - 2014-10-02 19:45 - 01177088 _____ (Microsoft Corporation) C:\Windows\system32\WsmSvc.dll
2014-12-10 00:38 - 2014-10-02 19:45 - 00248832 _____ (Microsoft Corporation) C:\Windows\system32\WSManMigrationPlugin.dll
2014-12-10 00:38 - 2014-10-02 19:45 - 00214016 _____ (Microsoft Corporation) C:\Windows\system32\WsmWmiPl.dll
2014-12-10 00:38 - 2014-10-02 19:45 - 00145920 _____ (Microsoft Corporation) C:\Windows\system32\WsmAuto.dll
2014-12-10 00:38 - 2014-10-02 19:44 - 00198656 _____ (Microsoft Corporation) C:\Windows\system32\WSManHTTPConfig.exe
2014-12-08 21:25 - 2014-12-08 21:25 - 00208152 _____ (AVG Technologies CZ, s.r.o.) C:\Windows\system32\Drivers\avgidsdriverx.sys

==================== One Month Modified Files and Folders =======

(If an entry is included in the fixlist, the file\folder will be moved.)

2015-01-06 23:41 - 2012-01-09 20:05 - 01517434 _____ () C:\Windows\WindowsUpdate.log
2015-01-06 23:34 - 2009-07-13 22:34 - 00028944 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2015-01-06 23:34 - 2009-07-13 22:34 - 00028944 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2015-01-06 23:32 - 2012-01-09 19:35 - 00000886 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2015-01-06 23:17 - 2012-09-18 06:04 - 00000000 ___RD () C:\Users\Office\SkyDrive
2015-01-06 23:16 - 2013-04-26 19:17 - 00000000 ____D () C:\ProgramData\boost_interprocess
2015-01-06 23:16 - 2013-04-13 14:44 - 00001833 _____ () C:\Users\Public\Desktop\Ad-Aware Antivirus.lnk
2015-01-06 23:16 - 2012-01-09 20:14 - 00000000 ___RD () C:\Users\Office\Dropbox
2015-01-06 23:16 - 2012-01-09 20:11 - 00000000 ____D () C:\Users\Office\AppData\Roaming\Dropbox
2015-01-06 23:15 - 2013-04-13 14:44 - 00000000 ____D () C:\ProgramData\Ad-Aware Browsing Protection
2015-01-06 23:14 - 2012-01-09 19:35 - 00000882 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2015-01-06 23:14 - 2009-07-13 22:53 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2015-01-06 23:14 - 2009-07-13 22:39 - 00067191 _____ () C:\Windows\setupact.log
2015-01-06 23:13 - 2010-11-20 15:48 - 00136624 _____ () C:\Windows\PFRO.log
2015-01-06 22:46 - 2012-04-06 12:47 - 00000830 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job
2015-01-02 20:08 - 2012-01-09 21:46 - 00000000 ____D () C:\Users\Office\AppData\Roaming\HandBrake
2014-12-30 17:41 - 2012-01-11 19:20 - 00000000 ____D () C:\Windows\Minidump
2014-12-27 14:54 - 2014-11-26 08:18 - 00000000 ____D () C:\Program Files\Mozilla Firefox
2014-12-27 14:14 - 2012-11-02 21:14 - 00000000 ____D () C:\Program Files\Mozilla Maintenance Service
2014-12-26 20:09 - 2013-03-23 07:14 - 00000000 ____D () C:\Program Files\Coupons
2014-12-26 20:08 - 2013-03-23 07:14 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Coupons
2014-12-16 19:16 - 2010-11-20 15:01 - 00782470 _____ () C:\Windows\system32\PerfStringBackup.INI
2014-12-13 21:08 - 2012-01-09 20:12 - 00000000 ____D () C:\Users\Office\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Dropbox
2014-12-10 19:38 - 2009-07-13 22:53 - 00032560 _____ () C:\Windows\Tasks\SCHEDLGU.TXT
2014-12-10 03:29 - 2014-04-30 02:00 - 00000000 ___SD () C:\Windows\system32\CompatTel
2014-12-10 03:29 - 2009-07-13 20:37 - 00000000 ____D () C:\Windows\AppCompat
2014-12-10 03:11 - 2013-08-15 02:08 - 00000000 ____D () C:\Windows\system32\MRT
2014-12-10 03:01 - 2012-01-21 23:04 - 109818608 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe
2014-12-10 00:46 - 2012-04-06 12:47 - 00701104 _____ (Adobe Systems Incorporated) C:\Windows\system32\FlashPlayerApp.exe
2014-12-10 00:46 - 2012-01-09 20:35 - 00071344 _____ (Adobe Systems Incorporated) C:\Windows\system32\FlashPlayerCPLApp.cpl

ZeroAccess:
C:\$Recycle.Bin\S-1-5-21-697469526-206429339-1857013258-1000\$00d57f973ad4cc5280b224a040b59839

ZeroAccess:
C:\$Recycle.Bin\S-1-5-18\$00d57f973ad4cc5280b224a040b59839

Some content of TEMP:
====================
C:\Users\Office\AppData\Local\Temp\dropbox_sqlite_ext.{5f3e3153-5bce-5766-8f84-3e3e7ecf0d81}.tmphb1ejo.dll
C:\Users\Office\AppData\Local\Temp\InstallFlashPlayer.exe
C:\Users\Office\AppData\Local\Temp\Quarantine.exe
C:\Users\Office\AppData\Local\Temp\sqlite3.dll

==================== Bamital & volsnap Check =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\explorer.exe => File is digitally signed
C:\Windows\system32\winlogon.exe => File is digitally signed
C:\Windows\system32\wininit.exe => File is digitally signed
C:\Windows\system32\svchost.exe => File is digitally signed
C:\Windows\system32\services.exe => File is digitally signed
C:\Windows\system32\User32.dll => File is digitally signed
C:\Windows\system32\userinit.exe => File is digitally signed
C:\Windows\system32\rpcss.dll => File is digitally signed
C:\Windows\system32\Drivers\volsnap.sys => File is digitally signed

Attached Files



#8 nasdaq

nasdaq

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Posted 07 January 2015 - 10:12 AM


ZeroAccess:
C:\$Recycle.Bin\S-1-5-21-697469526-206429339-1857013258-1000\$00d57f973ad4cc5280b224a040b59839
ZeroAccess:
C:\$Recycle.Bin\S-1-5-18\$00d57f973ad4cc5280b224a040b59839


Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below.
start

CloseProcesses:

(Coupons.com Inc.) C:\Program Files\Coupons\CouponPrinterService.exe
Winlogon\Notify\SDWinLogon: SDWinLogon.dll [X]
HKLM\...D6A79037F57F\InprocServer32: [Default-fastprox]  ATTENTION! ====> ZeroAccess?
HKU\S-1-5-21-697469526-206429339-1857013258-1000\...A8F59079A8D5}\localserver32: rundll32.exe javascript:"\..\mshtml.dll,RunHTMLApplication ";eval("epdvnfou/xsjuf)(=tdsjqu!mbohvbhf> (the data entry has 243 more characters). <==== Poweliks!
SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-21-697469526-206429339-1857013258-1000 -> {95B7759C-8C7F-4BF1-B163-73684A933233} URL = https://mysearch.avg.com/search?cid={9F807C5D-230E-4667-A80F-5DA2A0E883B9}&mid=fe70d20d837147cdb168d1532db279e3-00a46e97941b3dd1c1f2b52322ec4fa9436ebf3a&lang=en&ds=AVG&coid=avgtbavg&cmpid=&pr=fr&d=2014-12-27 14:54:06&v=4.0.5.7&pid=wtu&sg=&sap=dsp&q={searchTerms}
BHO: AOL Toolbar Loader -> {3ef64538-8b54-4573-b48f-4d34b0238ab2} -> C:\Program Files\AOL Toolbar\aoltb.dll No File
BHO: No Name -> {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} ->  No File
Toolbar: HKLM - AOL Toolbar - {ba00b7b1-0351-477a-b948-23e3ee5a73d4} - C:\Program Files\AOL Toolbar\aoltb.dll No File
FF Homepage: https://mysearch.avg.com?pid=wtu&sg=&cid=%7B033b046e-ea01-4c73-b506-943c0b38c6e7%7D&mid=fe70d20d837147cdb168d1532db279e3-00a46e97941b3dd1c1f2b52322ec4fa9436ebf3a&cmpid=&ds=AVG&v=4.0.5.7&lang=en&pr=fr&d=2014-12-27%2014%3A54%3A06&sap=hp
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin HKU\S-1-5-21-697469526-206429339-1857013258-1000: CouponNetwork.com/CMDUniversalCouponPrintActivator -> C:\Users\Office\AppData\Roaming\CATALI~1\NPBCSK~1.DLL No File
FF Plugin ProgramFiles/Appdata: C:\Program Files\mozilla firefox\browser\plugins\npMozCouponPrinter.dll (Coupons, Inc.)
FF Extension: AVG Web TuneUp - C:\Users\Office\AppData\Roaming\Mozilla\Firefox\Profiles\hp3my0ew.default\Extensions\avg@toolbar [2014-12-27]
FF Extension: Lavasoft Search Plugin - C:\Users\Office\AppData\Roaming\Mozilla\Firefox\Profiles\hp3my0ew.default\Extensions\jid1-yZwVFzbsyfMrqQ@jetpack [2013-04-13]
R2 CouponPrinterService; C:\Program Files\Coupons\CouponPrinterService.exe [154096 2014-10-15] (Coupons.com Inc.)
AlternateDataStreams: C:\ProgramData\TEMP:373E1720

End
Save the files as fixlist.txt into the same folder as FRST

Run FRST and click Fix only once and wait.

Restart the computer normally to reset the registry.

The tool will create a log Fixlog.txt please post it to your reply.
===

--RogueKiller--
  • Download & SAVE to your Desktop For 32bit system or For 64bit system
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller+
=======

Please post the logs and let me know what problem persists.

#9 Blythe Christian

Blythe Christian
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Posted 08 January 2015 - 12:04 AM

fixlog

 

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x86) Version: 07-01-2015
Ran by Office at 2015-01-07 22:47:36 Run:1
Running from C:\Users\Office\Desktop\far
Loaded Profile: Office (Available profiles: Office)
Boot Mode: Normal

==============================================

Content of fixlist:
*****************
start

CloseProcesses:

(Coupons.com Inc.) C:\Program Files\Coupons\CouponPrinterService.exe
Winlogon\Notify\SDWinLogon: SDWinLogon.dll [X]
HKLM\...D6A79037F57F\InprocServer32: [Default-fastprox]  ATTENTION! ====> ZeroAccess?
HKU\S-1-5-21-697469526-206429339-1857013258-1000\...A8F59079A8D5}\localserver32: rundll32.exe javascript:"\..\mshtml.dll,RunHTMLApplication ";eval("epdvnfou/xsjuf)(=tdsjqu!mbohvbhf> (the data entry has 243 more characters). <==== Poweliks!
SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-21-697469526-206429339-1857013258-1000 -> {95B7759C-8C7F-4BF1-B163-73684A933233} URL = https://mysearch.avg.com/search?cid={9F807C5D-230E-4667-A80F-5DA2A0E883B9}&mid=fe70d20d837147cdb168d1532db279e3-00a46e97941b3dd1c1f2b52322ec4fa9436ebf3a&lang=en&ds=AVG&coid=avgtbavg&cmpid=&pr=fr&d=2014-12-27 14:54:06&v=4.0.5.7&pid=wtu&sg=&sap=dsp&q={searchTerms}
BHO: AOL Toolbar Loader -> {3ef64538-8b54-4573-b48f-4d34b0238ab2} -> C:\Program Files\AOL Toolbar\aoltb.dll No File
BHO: No Name -> {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} ->  No File
Toolbar: HKLM - AOL Toolbar - {ba00b7b1-0351-477a-b948-23e3ee5a73d4} - C:\Program Files\AOL Toolbar\aoltb.dll No File
FF Homepage: https://mysearch.avg.com?pid=wtu&sg=&cid=%7B033b046e-ea01-4c73-b506-943c0b38c6e7%7D&mid=fe70d20d837147cdb168d1532db279e3-00a46e97941b3dd1c1f2b52322ec4fa9436ebf3a&cmpid=&ds=AVG&v=4.0.5.7&lang=en&pr=fr&d=2014-12-27%2014%3A54%3A06&sap=hp
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin HKU\S-1-5-21-697469526-206429339-1857013258-1000: CouponNetwork.com/CMDUniversalCouponPrintActivator -> C:\Users\Office\AppData\Roaming\CATALI~1\NPBCSK~1.DLL No File
FF Plugin ProgramFiles/Appdata: C:\Program Files\mozilla firefox\browser\plugins\npMozCouponPrinter.dll (Coupons, Inc.)
FF Extension: AVG Web TuneUp - C:\Users\Office\AppData\Roaming\Mozilla\Firefox\Profiles\hp3my0ew.default\Extensions\avg@toolbar [2014-12-27]
FF Extension: Lavasoft Search Plugin - C:\Users\Office\AppData\Roaming\Mozilla\Firefox\Profiles\hp3my0ew.default\Extensions\jid1-yZwVFzbsyfMrqQ@jetpack [2013-04-13]
R2 CouponPrinterService; C:\Program Files\Coupons\CouponPrinterService.exe [154096 2014-10-15] (Coupons.com Inc.)
AlternateDataStreams: C:\ProgramData\TEMP:373E1720

End
*****************

Processes closed successfully.
[2192] C:\Program Files\Coupons\CouponPrinterService.exe => Process closed successfully.
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\SDWinLogon" => Key deleted successfully.
HKLM\Software\Classes\CLSID\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InprocServer32\\Default => Value was restored successfully.
"HKU\S-1-5-21-697469526-206429339-1857013258-1000\Software\Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}\localserver32" => Key deleted successfully.
"HKU\S-1-5-21-697469526-206429339-1857013258-1000\Software\Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}" => Key deleted successfully.
HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value deleted successfully.
HKU\S-1-5-19\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value deleted successfully.
HKU\S-1-5-20\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value deleted successfully.
"HKU\S-1-5-21-697469526-206429339-1857013258-1000\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}" => Key deleted successfully.
HKCR\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233} => Key not found.
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3ef64538-8b54-4573-b48f-4d34b0238ab2}" => Key deleted successfully.
"HKCR\CLSID\{3ef64538-8b54-4573-b48f-4d34b0238ab2}" => Key deleted successfully.
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FDD3B846-8D59-4ffb-8758-209B6AD74ACC}" => Key deleted successfully.
HKCR\CLSID\{FDD3B846-8D59-4ffb-8758-209B6AD74ACC} => Key not found.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar\\{ba00b7b1-0351-477a-b948-23e3ee5a73d4} => value deleted successfully.
"HKCR\CLSID\{ba00b7b1-0351-477a-b948-23e3ee5a73d4}" => Key deleted successfully.
Firefox homepage deleted successfully.
"HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE" => Key deleted successfully.
"HKU\S-1-5-21-697469526-206429339-1857013258-1000\Software\MozillaPlugins\CouponNetwork.com/CMDUniversalCouponPrintActivator" => Key deleted successfully.
C:\Users\Office\AppData\Roaming\CATALI~1\NPBCSK~1.DLL not found.
C:\Program Files\mozilla firefox\browser\plugins\npMozCouponPrinter.dll => Moved successfully.
C:\Users\Office\AppData\Roaming\Mozilla\Firefox\Profiles\hp3my0ew.default\Extensions\avg@toolbar => Moved successfully.
C:\Users\Office\AppData\Roaming\Mozilla\Firefox\Profiles\hp3my0ew.default\Extensions\jid1-yZwVFzbsyfMrqQ@jetpack => Moved successfully.
CouponPrinterService => Service deleted successfully.
C:\ProgramData\TEMP => ":373E1720" ADS removed successfully.

The system needed a reboot.

==== End of Fixlog 22:48:04 ====



#10 Blythe Christian

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Posted 08 January 2015 - 12:22 AM

RK report:

 

RogueKiller V10.1.2.0 [Jan  7 2015] by Adlice Software
mail : http://www.adlice.com/contact/
Feedback : http://forum.adlice.com
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://www.adlice.com

Operating System : Windows 7 (6.1.7601 Service Pack 1) 32 bits version
Started in : Normal mode
User : Office [Administrator]
Mode : Delete -- Date : 01/07/2015  23:17:28

¤¤¤ Processes : 2 ¤¤¤
[Suspicious.Path] nexdef.exe(3312) -- C:\Users\Office\AppData\Local\Autobahn\nexdef.exe[-] -> Killed [TermProc]
[Proc.Svchost] svchost.exe(3760) -- C:\Windows\System32\svchost.exe[7] -> Killed [TermProc]

¤¤¤ Registry : 3 ¤¤¤
[PUM.HomePage] HKEY_USERS\S-1-5-21-697469526-206429339-1857013258-1000\Software\Microsoft\Internet Explorer\Main | Start Page : https://snt149.mail.live.com/default.aspx?rru=inbox  -> Not selected
[PUM.DesktopIcons] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Not selected
[PUM.DesktopIcons] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1  -> Not selected

¤¤¤ Tasks : 1 ¤¤¤
[Suspicious.Path] \\{EB14FAF3-7819-4FB5-8471-C0BF92E6285A} -- C:\Users\Office\Desktop\LMS_SOL_Win2k_allXP_Vista32_5.2.0.1019_PV.exe -> Deleted

¤¤¤ Files : 1 ¤¤¤
[Suspicious.Path][File] NexDef Plug-in.lnk -- C:\Users\Office\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\NexDef Plug-in.lnk [LNK@] C:\Users\Office\AppData\Local\Autobahn\nexdef.exe -> Deleted

¤¤¤ Hosts File : 0 ¤¤¤

¤¤¤ Antirootkit : 0 (Driver: Loaded) ¤¤¤

¤¤¤ Web browsers : 1 ¤¤¤
[PUP][FIREFX:Addon] hp3my0ew.default : AVG Web TuneUp [avg@toolbar] -> Not selected

¤¤¤ MBR Check : ¤¤¤
+++++ PhysicalDrive0: Maxtor 6L250S0 ATA Device +++++
--- User ---
[MBR] b41b420f2851a280c86804061de50819
[BSP] 04b6a3cf4e4a49cf700ee6f76c3ca138 : Windows Vista/7/8 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x7) [VISIBLE] Offset (sectors): 63 | Size: 54 MB
1 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 112455 | Size: 238417 MB
User = LL1 ... OK
User = LL2 ... OK

============================================
RKreport_SCN_01072015_231607.log


I think you've done it! PC seems to be back to normal. Thank you.



#11 nasdaq

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Posted 08 January 2015 - 10:54 AM

Download Security Check by screen317 from here
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
p.s.
If the SecurityCheck program fails to run for any reason, run it as an Administrator.

If the site is busy or not available use this mirror site:
http://www.bleepingcomputer.com/download/securitycheck/

How is the computer running now?

======

#12 Blythe Christian

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Posted 08 January 2015 - 08:23 PM

The performance issues seem to be completely gone. I did have a blue screen crash earlier when I woke the PC up, not sure if that was related. Restarted fine.

 

Security Check

 

 Results of screen317's Security Check version 0.99.93 
 Windows 7 Service Pack 1 x86 (UAC is enabled) 
 Internet Explorer 11 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
 Windows Firewall Disabled! 
Microsoft Security Essentials    
AVG AntiVirus Free Edition 2015  
Lavasoft Ad-Aware                
 Antivirus up to date!  (On Access scanning disabled!)
`````````Anti-malware/Other Utilities Check:`````````
 Ad-Aware
 Spybot - Search & Destroy
 AVG Web TuneUp  
 Java 7 Update 9 
 Java version 32-bit out of Date!
  Adobe Flash Player  15.0.0.246 Flash Player out of Date! 
 Adobe Reader 10.1.11 Adobe Reader out of Date! 
 Mozilla Firefox 33.1 Firefox out of Date! 
````````Process Check: objlist.exe by Laurent```````` 
 Microsoft Security Essentials MSMpEng.exe
 Microsoft Security Essentials msseces.exe
 Ad-Aware AAWService.exe is disabled!
 Ad-Aware AAWTray.exe is disabled!
 Spybot Teatimer.exe is disabled!
 AVG avgwdsvc.exe
 AVG avgrsx.exe
 AVG avgnsx.exe
 AVG avgemc.exe
 Ad-Aware Antivirus AdAwareService.exe  
 Ad-Aware Antivirus SBAMSvc.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 4%
````````````````````End of Log``````````````````````
 



#13 Blythe Christian

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Posted 08 January 2015 - 08:27 PM

Info from windows Re: the blue screen crash

 

Problem signature:

Problem Event Name: BlueScreen

OS Version: 6.1.7601.2.1.0.768.3

Locale ID: 1033

Additional information about the problem:

BCCode: a

BCP1: 5AA55AA5

BCP2: 00000002

BCP3: 00000001

BCP4: 82E29839

OS Version: 6_1_7601

Service Pack: 1_0

Product: 768_1

Files that help describe the problem:

C:\Windows\Minidump\010815-62718-01.dmp

C:\Users\Office\AppData\Local\Temp\WER-131296-0.sysdata.xml



#14 nasdaq

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Posted 09 January 2015 - 08:23 AM

Your version of Java is outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.
The latest version is Java 7 Update 71 for the 32 bit Operating system.
Java 8 Update 25 for the 64 bit Operating system.

You can manually check your present version and update as recommended.
https://www.java.com/en/download/installed.jsp

Be careful not to install malware posing as Java update!
Important read this blog.
http://blog.trendmicro.com/trendlabs-security-intelligence/malware-poses-as-an-update-for-java-0-day-fix/

Quoted from the page.
"In light of the recent events surrounding Java, users must seriously consider their use of Java. Do they really need it? If yes, make sure that users follow the steps we recommended and get the security update directly from the official oracle website." at:
http://www.oracle.com/technetwork/java/javase/downloads/index.html

How to disable Java in your browsers
http://www.infoworld.com/t/web-browsers/how-disable-java-in-your-browsers-210882


If present remove the old version(s) of Java using the Add/Remove Programs applet.

Java 7 Update 9

===

Get the latest version of the Adobe Reader.
http://get.adobe.com/reader/
Before your download I suggest you unckeck the box on the top right "Yes, install McAfee Security Scan Plus - optional" this is not required if you are not a McAfee subscriber. While the installation is in progress you can also deny the installation of any other programs that may be suggested.

When installed remove your old version of the Reader using the Add/Remove Programs applet if present.
<<<>>>

Critical vulnerabilities have been identified in old version of Adobe Flash Player please get the latest version.

Flash test site:
http://www.adobe.com/software/flash/about/
Install the new version or if you have the latest close the windows.

Flash Player Help / Find version
http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html#main_Find_the_Flash_Player_version_installed_on_your_machine
===

Re your BCCode: a BSOD issue.

This Blue screens is caused by faulty hardware or faulty hardware drivers.

Could be RAM also.

If it happens again I sugges you start at new topic in the Internal Hardware forum.
http://www.bleepingcomputer.com/forums/f/7/internal-hardware/

This is not malware and not my forte.

#15 nasdaq

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Posted 15 January 2015 - 09:54 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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