Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

100% CPU usage and no programs open.


  • Please log in to reply
8 replies to this topic

#1 Dbach

Dbach

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:09:21 AM

Posted 30 December 2014 - 01:35 AM

As the title states, i am having a new problem with 100% CPU usage that is not from just 1 process... (ill attach a picture).

I'm running Windows 7 x64.

 

After a reboot, I have usual CPU usage...but the problem then comes back after a few minutes.

 

My usual process monitor shows around 90 processes, but when I have 100% CPU usage, it increases to around 120 processes.

All of these new processes seem to have *32 at the end. and most running around 1-9% CPU usage each.

 

I have run a Malewarebytes scan, and a NOD32 scan, but nothing found in either.

 

I have never had this problem before, and i would rather not have to reboot everytime this occurs, as that is the only fix i have found thusfar.

 

Any help would be appreciated,

 

Thanks.

Attached Files


Edited by hamluis, 30 December 2014 - 08:16 AM.
Moved from Win 7 to Am I Infected - Hamluis.


BC AdBot (Login to Remove)

 


#2 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,421 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:09:21 AM

Posted 30 December 2014 - 02:35 PM

Hello Dbach

How many COM surrogates are there?
Are the Dllhost .....
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Dbach

Dbach
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:09:21 AM

Posted 30 December 2014 - 05:51 PM

Update: problem does not occur in safe mode it seems, which makes me think it is a third-party program.

 

There are 6 COM surragate processes when 100% usage,

and 4 are dllhost and 2 are dllhst3g. Attaching a screenshot.

http://tinypic.com/r/xqkx6r/8



#4 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,421 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:09:21 AM

Posted 30 December 2014 - 09:24 PM

I suspect a Poweliks infection.

newtool3_zpsae6d2122.png

Please download Powelikscleaner (by ESET) and save it to your Desktop.

1. Double-click on ESETPoweliksCleaner.exe to start the tool.

2. Read the terms of the End-user license agreement and click Agree.

3. The tool will run automatically. If the cleaner finds a Poweliks infection, press the Y key on your keyboard to remove it.

newtool1_zpsa1caa06e.png

4. If Poweliks was detected "Win32/Poweliks was successfully removed from your system" will be displayed. Press any key to exit the tool and reboot your PC.

newtool2_zps0e6d39b1.png

The tool will produce a log in the same directory the tool was run from.

Please copy and paste the log in your next reply.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Dbach

Dbach
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:09:21 AM

Posted 30 December 2014 - 10:38 PM

Ran Poweliks as instructed: it found a threat and I removed it.

The log is quite long. Im quoting where the threat was found here:

 

"[2014.12.30 22:21:06.942] - INFO: Processing clsid [\Registry\User\S-1-5-21-3642320904-1689131576-1084346172-1000\SOFTWARE\Classes\CLSID\{596423bd-17e0-42f8-9676-b70dcff29359}]
[2014.12.30 22:21:06.942] - INFO: Processing clsid [\Registry\User\S-1-5-21-3642320904-1689131576-1084346172-1000\SOFTWARE\Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}]
[2014.12.30 22:21:06.942] - WARNING: Found suspicous classid [\Registry\User\S-1-5-21-3642320904-1689131576-1084346172-1000\SOFTWARE\Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}]
[2014.12.30 22:21:06.942] - INFO: Processing clsid [\Registry\User\S-1-5-21-3642320904-1689131576-1084346172-1000\SOFTWARE\Classes\CLSID\{AD269E3E-2A94-4ebd-A082-9927E55E1E1D}]
[2014.12.30 22:21:06.942] - INFO: Processing clsid [\Registry\User\S-1-5-21-3642320904-1689131576-1084346172-1000\SOFTWARE\Classes\CLSID\{CAFEEFAC-0013-0000-0003-ABCDEFFEDCBA}]
[2014.12.30 22:21:06.942] - INFO: Processing clsid [\Registry\User\S-1-5-21-3642320904-1689131576-1084346172-1000\SOFTWARE\Classes\CLSID\{CAFEEFAC-0013-0000-0004-ABCDEFFEDCBA}]
[2014.12.30 22:21:06.942] - INFO: Processing clsid [\Registry\User\S-1-5-21-3642320904-1689131576-1084346172-1000\SOFTWARE\Classes\CLSID\{CAFEEFAC-0013-0000-0005-ABCDEFFEDCBA}]"

 

If you need more of the txt file check the Google Drive link below: [ Didn't feel like making this post 40 pages long :)  ]

 

https://docs.google.com/document/d/1OQk_j44A__rJejmOT9xwYX5344uWfzGlXS1l92uudnE/edit?usp=sharing



#6 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,421 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:09:21 AM

Posted 30 December 2014 - 11:49 PM

Ok looks like a clean


lets run these and get anything else off.

Please download MiniToolBox, save it to your desktop and run it.
Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
  • Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
    Note: When using "Reset FF Proxy Settings" option Firefox should be closed.



    Download TDSSKiller and save it to your desktop.
  • Extract (unzip) its contents to your desktop.
  • Open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here.
  • .
    .
    .
    ADW Cleaner

    Please download AdwCleaner by Xplode and save to your Desktop.
  • Double-click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • After reviewing the log, click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
  • -- Note: The contents of the AdwCleaner log file may be confusing. Unless you see a program name that you recognize and know should not be removed, don't worry about it. If you see an entry you want to keep, return to AdwCleaner before cleaning...all detected items will be listed (and checked) in each tab. Click on each one and uncheck any items you want to keep (except you cannot uncheck Chrome and Firefox preferences lines).


    .

    thisisujrt.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
  • .

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 Dbach

Dbach
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:09:21 AM

Posted 31 December 2014 - 01:29 AM

I uploaded all of the txt results files to Google drive: https://drive.google.com/folderview?id=0B30FXD-ljB7DSXNUS3gzZFdsSXM&usp=sharing

 

let me know if you would rather have them copied and pasted,

 

Thanks


Edited by Dbach, 31 December 2014 - 01:30 AM.


#8 Dbach

Dbach
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:09:21 AM

Posted 31 December 2014 - 01:38 AM

Also, would you mind educating me on how this Poweliks infection got onto my computer in the first place (If you could)?

I'm usually pretty safety conscious with what i do on the computer.



#9 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,421 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:09:21 AM

Posted 01 January 2015 - 08:49 PM

Look at this .. The Poweliks infection is a Trojan downloader
 
What is Poweliks?

These are outdated and exploitable by malware, remove thru Control Panel and reboot.
Java 7 Update 67 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F06417067FF}) (Version: 7.0.670 - Oracle)
Java 7 Update 71 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217071FF}) (Version: 7.0.710 - Oracle)


>>>>
Empty your temp folders using TFC (Temporary File Cleaner)
  • Please download TFC by Old Timer and save it to your desktop.
    alternate download link
  • Save any unsaved work. (TFC will close ALL open programs including your browser!)
  • Double-click on TFC.exe to run it. (If you are using Vista or above, right-click on the file and choose "Run As Administrator".)
  • Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
  • Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway allowing Windows to load normally (not into Safe Mode) to ensure a complete clean.
This could be prevented by having an antivirus istalled.
I'd recommend this/ ◾Avira Antivir

Edited by boopme, 01 January 2015 - 08:51 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users