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Multiple Dllhost.exe - Com surrogate running again - lingering malware


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#1 Shals

Shals

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  • Local time:08:56 AM

Posted 28 December 2014 - 12:04 PM

Hello - I had a bad malware infection a couple of months ago and with the wonderful help on this forum, I was able to get rid of it.  Since then I have been regularly running Norton Anti-virus, Malwarebytes and Super Antispyware to keep my computer clean. 

 

Recently, I was on a website recommended by my son's school when the Norton dialog box popped out saying that it blocked a malicious Trojan attack.  I also heard the computer get more noisy so I went into task manager and saw 10-15 instances of dllhost.exe with the com surrogate description running.  I quickly hit end process for all of them and managed to get them to close.  I then ran super anti spyware and it gave a log of spyware that referred to another user on my computer. 

 

This is an old account that my son has not used in over a year so it was strange that the logs were pointing to activity using his username (Razorblade).  I went into Managing users and tried to delete this account and everytime I tried to click on Raorblade account, it would take me to weird looking user accounts screen.  I went back into task manager and clicked on "View processes from all users".  There were a bunch of dllhost.exe running under the SYSTEM user and also for Razorblade.  I closed all these processes and then could delete the Razorblade user account. 

 

Now when I go into task manager  one or two dllhost.exe show up as running and when I click on them they disappear.  The same happens when I view the processes running for all users.  There are two dllhost.exe with the COM Surrogate description running for SYSTEM user.  When I click on them they disappear before I can hit end process.  I feel the malware is still running in the background, but might be limited for now.

 

So any help to remove it completely out of my system is greatly appreciated.

 

I have run DDS and attached the logs.  Below is the DDS.TXT log -

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.17496  BrowserJavaVersion: 11.25.2
Run by Shalini at 11:37:27 on 2014-12-28
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3835.1828 [GMT -5:00]
.
AV: Norton 360 *Enabled/Updated* {D87FA2C0-F526-77B1-D6EC-0EDF3936CEDB}
SP: Norton 360 *Enabled/Updated* {631E4324-D31C-783F-EC5C-35AD42B18466}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: Norton 360 *Enabled* {E04423E5-BF49-76E9-FDB3-A7EAC7E589A0}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Microsoft Office 15\ClientX64\OfficeClickToRun.exe
C:\Program Files (x86)\Launch Manager\dsiwmis.exe
C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Acer\Registration\GREGsvc.exe
C:\Program Files (x86)\Common Files\Motive\McciCMService.exe
C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\N360.exe
C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe
C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe
C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe
c:\program files (x86)\real\realplayer\RPDS\Bin\rpdsvc.exe
C:\Program Files (x86)\Real\UpdateService\RealPlayerUpdateSvc.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Acer\Acer Updater\UpdaterService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\N360.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe
C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files (x86)\Real\RealPlayer\RPDS\Bin64\rpsystray.exe
C:\Program Files\Microsoft Office 15\root\office15\ONENOTEM.EXE
C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe
C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe
C:\Program Files (x86)\Launch Manager\LManager.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\Common Files\Wondershare\Wondershare Helper Compact\WSHelper.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe
C:\Program Files (x86)\RealNetworks\RealDownloader\downloader2.exe
C:\Program Files (x86)\Launch Manager\MMDx64Fx.exe
C:\Program Files (x86)\Launch Manager\LMworker.exe
C:\Program Files\Acer\Acer ePower Management\ePowerEvent.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files (x86)\RealNetworks\RealDownloader\recordingmanager.exe
C:\Windows\system32\Macromed\Flash\FlashUtil64_16_0_0_235_ActiveX.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = about:tabs
uDefault_Page_URL = hxxp://acer.msn.com
mWinlogon: Userinit = userinit.exe,
BHO: RealNetworks Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files (x86)\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\coieplg.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\ips\ipsbho.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.8.0_25\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\office15\urlredir.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre1.8.0_25\bin\jp2ssv.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\coieplg.dll
uRun: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
mRun: [SuiteTray] "C:\Program Files (x86)\EgisTec MyWinLockerSuite\x86\SuiteTray.exe"
mRun: [Norton Online Backup] C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe
mRun: [BackupManagerTray] "C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe" -h -k
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [Wondershare Helper Compact.exe] C:\Program Files (x86)\Common Files\Wondershare\Wondershare Helper Compact\WSHelper.exe
mRun: [DelaypluginInstall] C:\ProgramData\Wondershare\AllMyTube\DelayPluginI.exe
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [TkBellExe] "C:\Program Files (x86)\Real\RealPlayer\update\realsched.exe"  -osboot
mRun: [RealDownloader] C:\Program Files (x86)\RealNetworks\RealDownloader\downloader2.exe
StartupFolder: C:\Users\Shalini\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\SENDTO~1.LNK - C:\Program Files\Microsoft Office 15\root\office15\ONENOTEM.EXE
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\REALPL~1.LNK - C:\Program Files (x86)\Real\RealPlayer\RPDS\Bin64\rpsystray.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: EnableSecureUIAPath = dword:1
IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_6CE5017F567343CA.dll/cmsidewiki.html
IE: Se&nd to OneNote - C:\Program Files\Microsoft Office 15\Root\Office15\ONBttnIE.dll/105
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office 15\root\office15\onbttnie.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office 15\root\office15\ONBttnIELinkedNotes.dll
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} - hxxps://secure.logmein.com//activex/ractrl.cab?lmi=1058
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{02C22803-89B7-459E-8E36-784252E6AAAA} : DHCPNameServer = 192.168.1.1 68.237.161.12
TCP: Interfaces\{12A71AAD-BD68-4ED6-856A-6A42B039065D} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{12A71AAD-BD68-4ED6-856A-6A42B039065D}\2656C6B696E6E2734303 : DHCPNameServer = 192.168.2.1
TCP: Interfaces\{12A71AAD-BD68-4ED6-856A-6A42B039065D}\7594951363 : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{12A71AAD-BD68-4ED6-856A-6A42B039065D}\77962756465707 : DHCPNameServer = 192.168.1.1
Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\office15\MSOSB.DLL
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
Handler: WSAllMyTubechrome - <Clsid value has no data>
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\39.0.2171.95\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: RealNetworks Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files (x86)\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin64.dll
x64-BHO: Lync Browser Helper: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\ochelper.dll
x64-BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\coieplg.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\urlredir.dll
x64-BHO: Microsoft SkyDrive Pro Browser Helper: {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\grooveex.dll
x64-TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\coieplg.dll
x64-Run: [Acer ePower Management] C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe
x64-Run: [Logitech Download Assistant] C:\Windows\System32\rundll32.exe C:\Windows\System32\LogiLDA.dll,LogiFetch
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\onbttnie.dll
x64-IE: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\ochelper.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\ONBttnIELinkedNotes.dll
x64-Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - <orphaned>
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Handler: WSAllMyTubechrome - <Clsid value has no data>
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Shalini\AppData\Roaming\Mozilla\Firefox\Profiles\sey70uvl.default\
FF - prefs.js: browser.startup.homepage - hxxps://login.live.com/login.srf?wa=wsignin1.0&rpsnv=12&ct=1418689043&rver=6.4.6456.0&wp=MBI_SSL_SHARED&wreply=https:%2F%2Fbay169.mail.live.com%2Fdefault.aspx%3Frru%3Dinbox&lc=1033&id=64855&mkt=en-us&cbcxt=mai
FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.25.11\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre1.8.0_25\bin\dtplugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Java\jre1.8.0_25\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrlui.dll
FF - plugin: c:\program files (x86)\real\realplayer\Netscape6\nprpplugin.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Program Files\Microsoft Office 15\root\Office15\NPSPWRAP.DLL
FF - plugin: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlhtml5videoshim.dll
FF - plugin: C:\Users\Shalini\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll
FF - plugin: C:\Windows\SysWOW64\Adobe\Director\np32dsw_1207148.dll
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\N360x64\1506000.020\symds64.sys [2014-10-2 493656]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\N360x64\1506000.020\symefa64.sys [2014-10-2 1148120]
R1 BHDrvx64;BHDrvx64;C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\BASHDefs\20141209.001\BHDrvx64.sys [2014-12-11 1587416]
R1 ccSet_N360;N360 Settings Manager;C:\Windows\System32\drivers\N360x64\1506000.020\ccsetx64.sys [2014-10-2 162392]
R1 IDSVia64;IDSVia64;C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\IPSDefs\20141226.001\IDSviA64.sys [2014-12-28 637656]
R1 mwlPSDFilter;mwlPSDFilter;C:\Windows\System32\drivers\mwlPSDFilter.sys [2009-6-2 22576]
R1 mwlPSDNServ;mwlPSDNServ;C:\Windows\System32\drivers\mwlPSDNserv.sys [2009-6-2 20016]
R1 mwlPSDVDisk;mwlPSDVDisk;C:\Windows\System32\drivers\mwlPSDVDisk.sys [2009-6-2 60464]
R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2011-7-22 14928]
R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2011-7-12 12368]
R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\N360x64\1506000.020\ironx64.sys [2014-10-2 266968]
R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\N360x64\1506000.020\symnets.sys [2014-10-2 593112]
R2 !SASCORE;SAS Core Service;C:\Program Files\SUPERAntiSpyware\SASCore64.exe [2014-7-22 172344]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2010-11-16 203264]
R2 ClickToRunSvc;Microsoft Office ClickToRun Service;C:\Program Files\Microsoft Office 15\ClientX64\officeclicktorun.exe [2014-7-18 2449592]
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2013-9-11 124088]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2013-4-22 822504]
R2 DsiWMIService;Dritek WMI Service;C:\Program Files (x86)\Launch Manager\dsiwmis.exe [2010-11-16 321104]
R2 ePowerSvc;Acer ePower Service;C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe [2011-1-13 868896]
R2 GREGService;GREGService;C:\Program Files (x86)\Acer\Registration\GREGsvc.exe [2010-1-8 23584]
R2 N360;Norton 360;C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\n360.exe [2014-10-2 265040]
R2 NOBU;Norton Online Backup;C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe [2010-6-1 2804568]
R2 NTI IScheduleSvc;NTI IScheduleSvc;C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe [2010-6-28 255744]
R2 RealNetworks Downloader Resolver Service;RealNetworks Downloader Resolver Service;C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe [2014-10-26 39568]
R2 RealPlayer Cloud Service;RealPlayer Cloud Service;C:\Program Files (x86)\Real\RealPlayer\RPDS\Bin\rpdsvc.exe [2014-12-6 1141848]
R2 RealPlayerUpdateSvc;RealPlayer Update Service;C:\Program Files (x86)\Real\UpdateService\RealPlayerUpdateSvc.exe [2014-10-30 31856]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2013-6-26 523944]
R2 Updater Service;Updater Service;C:\Program Files\Acer\Acer Updater\UpdaterService.exe [2010-11-16 243232]
R3 AtiHDAudioService;ATI Function Driver for HD Audio Service;C:\Windows\System32\drivers\AtihdW76.sys [2010-11-16 116752]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2014-12-11 142640]
R3 k57nd60a;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;C:\Windows\System32\drivers\k57nd60a.sys [2010-11-16 384040]
R3 Sftfs;Sftfs;C:\Windows\System32\drivers\Sftfslh.sys [2013-6-26 767144]
R3 Sftplay;Sftplay;C:\Windows\System32\drivers\Sftplaylh.sys [2013-6-26 273576]
R3 Sftredir;Sftredir;C:\Windows\System32\drivers\Sftredirlh.sys [2013-6-26 28840]
R3 Sftvol;Sftvol;C:\Windows\System32\drivers\Sftvollh.sys [2013-6-26 23208]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2013-6-26 207528]
R3 usbfilter;AMD USB Filter Driver;C:\Windows\System32\drivers\usbfilter.sys [2011-1-13 38528]
S2 McciCMService64;McciCMService64;"C:\Program Files\Common Files\Motive\McciCMService.exe" --> C:\Program Files\Common Files\Motive\McciCMService.exe [?]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-10-23 172192]
S3 andnetadb;ADB Interface DriverNet;C:\Windows\System32\drivers\lgandnetadb.sys [2014-9-2 31744]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2014-12-10 114688]
S3 MWLService;MyWinLocker Service;C:\Program Files (x86)\EgisTec MyWinLocker\x86\MWLService.exe [2010-5-26 305520]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2010-11-16 246376]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-6-20 59392]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2011-8-2 51712]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-3-12 1255736]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== File Associations ===============
.
FileExt: .txt: txtfile=C:\Windows\System32\NOTEPAD.EXE %1 [UserChoice]
.
=============== Created Last 30 ================
.
2014-12-28 16:13:52 11870360 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{E127F219-F51C-4DDC-8831-497F46B1056D}\mpengine.dll
2014-12-20 17:24:51 -------- d-----w- C:\Program Files\SUPERAntiSpyware
2014-12-20 03:52:33 144384 ----a-w- C:\Windows\System32\ieUnatt.exe
2014-12-20 03:52:33 115712 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2014-12-19 19:20:22 -------- d-----w- C:\Windows\SysWow64\wbem\Performance
2014-12-19 19:04:30 -------- d-----w- C:\RegBackup
2014-12-19 15:34:10 -------- d-----w- C:\Program Files (x86)\Tweaking.com
2014-12-17 18:13:17 -------- d-----w- C:\Users\Shalini\AppData\Local\{E8856B46-3C01-406E-8863-D696FC98BAD6}
2014-12-10 17:29:37 -------- d-----w- C:\Windows\System32\appraiser
2014-12-10 06:27:50 55808 ----a-w- C:\Windows\System32\rrinstaller.exe
2014-12-10 06:27:50 24576 ----a-w- C:\Windows\System32\mfpmp.exe
2014-12-10 06:27:50 23040 ----a-w- C:\Windows\SysWow64\mfpmp.exe
2014-12-10 06:27:50 2048 ----a-w- C:\Windows\SysWow64\mferror.dll
2014-12-10 06:27:50 2048 ----a-w- C:\Windows\System32\mferror.dll
2014-12-10 06:27:49 50176 ----a-w- C:\Windows\SysWow64\rrinstaller.exe
2014-12-10 06:27:49 3209728 ----a-w- C:\Windows\SysWow64\mf.dll
2014-12-10 06:27:49 206848 ----a-w- C:\Windows\System32\mfps.dll
2014-12-10 06:27:49 103424 ----a-w- C:\Windows\SysWow64\mfps.dll
2014-12-10 06:27:48 4121600 ----a-w- C:\Windows\System32\mf.dll
2014-12-10 05:57:44 165888 ----a-w- C:\Windows\System32\charmap.exe
2014-12-10 05:57:44 155136 ----a-w- C:\Windows\SysWow64\charmap.exe
2014-12-10 05:57:42 346624 ----a-w- C:\Windows\System32\WSManMigrationPlugin.dll
2014-12-10 05:57:42 310272 ----a-w- C:\Windows\System32\WsmWmiPl.dll
2014-12-10 05:57:42 266240 ----a-w- C:\Windows\System32\WSManHTTPConfig.exe
2014-12-10 05:57:42 2020352 ----a-w- C:\Windows\System32\WsmSvc.dll
2014-12-10 05:57:42 1177088 ----a-w- C:\Windows\SysWow64\WsmSvc.dll
2014-12-10 05:57:41 248832 ----a-w- C:\Windows\SysWow64\WSManMigrationPlugin.dll
2014-12-10 05:57:41 214016 ----a-w- C:\Windows\SysWow64\WsmWmiPl.dll
2014-12-10 05:57:41 198656 ----a-w- C:\Windows\SysWow64\WSManHTTPConfig.exe
2014-12-10 05:57:41 181248 ----a-w- C:\Windows\System32\WsmAuto.dll
2014-12-10 05:57:41 145920 ----a-w- C:\Windows\SysWow64\WsmAuto.dll
2014-12-10 05:54:43 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
2014-12-10 05:54:43 2048 ----a-w- C:\Windows\System32\tzres.dll
2014-12-07 00:34:15 -------- d-----w- C:\Users\Shalini\AppData\Roaming\RealNetworks
2014-12-07 00:34:06 -------- d-----w- C:\ProgramData\Package Cache
2014-12-07 00:33:58 -------- d-----w- C:\Program Files (x86)\RealNetworks
2014-12-07 00:32:46 -------- d-----w- C:\Program Files (x86)\Common Files\xing shared
2014-12-07 00:31:49 505416 ----a-w- C:\Windows\SysWow64\msvcp71.dll
2014-12-07 00:31:49 353864 ----a-w- C:\Windows\SysWow64\msvcr71.dll
2014-12-02 01:29:29 -------- d-----w- C:\Users\Shalini\.freemind
2014-12-02 01:28:49 -------- d-----w- C:\Program Files (x86)\FreeMind
2014-12-02 01:18:48 98216 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2014-12-02 01:16:38 -------- d-----w- C:\ProgramData\Oracle
2014-11-30 04:44:15 71344 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2014-11-30 04:44:15 701616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
.
==================== Find3M  ====================
.
2014-12-04 02:50:55 413184 ----a-w- C:\Windows\System32\generaltel.dll
2014-12-04 02:50:45 741376 ----a-w- C:\Windows\System32\invagent.dll
2014-12-04 02:50:40 396800 ----a-w- C:\Windows\System32\devinv.dll
2014-12-04 02:50:38 830976 ----a-w- C:\Windows\System32\appraiser.dll
2014-12-04 02:50:37 227328 ----a-w- C:\Windows\System32\aepdu.dll
2014-12-04 02:50:37 192000 ----a-w- C:\Windows\System32\aepic.dll
2014-12-04 02:44:48 1083392 ----a-w- C:\Windows\System32\aeinv.dll
2014-12-01 23:28:44 1232040 ----a-w- C:\Windows\System32\aitstatic.exe
2014-11-24 19:04:56 275080 ------w- C:\Windows\System32\MpSigStub.exe
2014-11-23 20:04:43 129752 ----a-w- C:\Windows\System32\drivers\62797560.sys
2014-11-22 03:06:23 2724864 ----a-w- C:\Windows\System32\mshtml.tlb
2014-11-22 03:06:11 4096 ----a-w- C:\Windows\System32\ieetwcollectorres.dll
2014-11-22 02:50:39 66560 ----a-w- C:\Windows\System32\iesetup.dll
2014-11-22 02:50:10 580096 ----a-w- C:\Windows\System32\vbscript.dll
2014-11-22 02:49:54 48640 ----a-w- C:\Windows\System32\ieetwproxystub.dll
2014-11-22 02:48:20 88064 ----a-w- C:\Windows\System32\MshtmlDac.dll
2014-11-22 02:35:29 114688 ----a-w- C:\Windows\System32\ieetwcollector.exe
2014-11-22 02:34:51 814080 ----a-w- C:\Windows\System32\jscript9diag.dll
2014-11-22 02:34:07 6039552 ----a-w- C:\Windows\System32\jscript9.dll
2014-11-22 02:26:31 968704 ----a-w- C:\Windows\System32\MsSpellCheckingFacility.exe
2014-11-22 02:20:44 2724864 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2014-11-22 02:14:16 77824 ----a-w- C:\Windows\System32\JavaScriptCollectionAgent.dll
2014-11-22 02:07:43 501248 ----a-w- C:\Windows\SysWow64\vbscript.dll
2014-11-22 02:07:17 62464 ----a-w- C:\Windows\SysWow64\iesetup.dll
2014-11-22 02:06:32 47616 ----a-w- C:\Windows\SysWow64\ieetwproxystub.dll
2014-11-22 02:05:02 64000 ----a-w- C:\Windows\SysWow64\MshtmlDac.dll
2014-11-22 01:54:30 620032 ----a-w- C:\Windows\SysWow64\jscript9diag.dll
2014-11-22 01:47:10 1359360 ----a-w- C:\Windows\System32\mshtmlmedia.dll
2014-11-22 01:46:58 2125312 ----a-w- C:\Windows\System32\inetcpl.cpl
2014-11-22 01:40:04 60416 ----a-w- C:\Windows\SysWow64\JavaScriptCollectionAgent.dll
2014-11-22 01:29:26 4299264 ----a-w- C:\Windows\SysWow64\jscript9.dll
2014-11-22 01:28:21 2358272 ----a-w- C:\Windows\System32\wininet.dll
2014-11-22 01:22:49 2052096 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2014-11-22 01:21:57 1155072 ----a-w- C:\Windows\SysWow64\mshtmlmedia.dll
2014-11-22 01:00:20 1888256 ----a-w- C:\Windows\SysWow64\wininet.dll
2014-11-11 03:09:06 1424384 ----a-w- C:\Windows\System32\WindowsCodecs.dll
2014-11-11 03:08:52 241152 ----a-w- C:\Windows\System32\pku2u.dll
2014-11-11 03:08:48 728064 ----a-w- C:\Windows\System32\kerberos.dll
2014-11-11 02:44:45 1230336 ----a-w- C:\Windows\SysWow64\WindowsCodecs.dll
2014-11-11 02:44:32 186880 ----a-w- C:\Windows\SysWow64\pku2u.dll
2014-11-11 02:44:25 550912 ----a-w- C:\Windows\SysWow64\kerberos.dll
2014-11-11 01:46:26 119296 ----a-w- C:\Windows\System32\drivers\tdx.sys
2014-10-25 01:57:59 77824 ----a-w- C:\Windows\System32\packager.dll
2014-10-25 01:32:37 67584 ----a-w- C:\Windows\SysWow64\packager.dll
2014-10-18 02:05:23 861696 ----a-w- C:\Windows\System32\oleaut32.dll
2014-10-18 01:33:18 571904 ----a-w- C:\Windows\SysWow64\oleaut32.dll
2014-10-14 02:16:37 155064 ----a-w- C:\Windows\System32\drivers\ksecpkg.sys
2014-10-14 02:13:06 683520 ----a-w- C:\Windows\System32\termsrv.dll
2014-10-14 02:13:00 3241984 ----a-w- C:\Windows\System32\msi.dll
2014-10-14 02:12:57 1460736 ----a-w- C:\Windows\System32\lsasrv.dll
2014-10-14 02:09:31 146432 ----a-w- C:\Windows\System32\msaudite.dll
2014-10-14 02:07:31 681984 ----a-w- C:\Windows\System32\adtschema.dll
2014-10-14 01:50:47 22016 ----a-w- C:\Windows\SysWow64\secur32.dll
2014-10-14 01:50:41 2363904 ----a-w- C:\Windows\SysWow64\msi.dll
2014-10-14 01:49:38 96768 ----a-w- C:\Windows\SysWow64\sspicli.dll
2014-10-14 01:47:30 146432 ----a-w- C:\Windows\SysWow64\msaudite.dll
2014-10-14 01:46:02 681984 ----a-w- C:\Windows\SysWow64\adtschema.dll
2014-10-10 00:57:42 3198976 ----a-w- C:\Windows\System32\win32k.sys
2014-10-03 02:12:00 500224 ----a-w- C:\Windows\System32\AUDIOKSE.dll
2014-10-03 02:11:54 284672 ----a-w- C:\Windows\System32\EncDump.dll
2014-10-03 02:11:51 680960 ----a-w- C:\Windows\System32\audiosrv.dll
2014-10-03 02:11:51 440832 ----a-w- C:\Windows\System32\AudioEng.dll
2014-10-03 02:11:51 296448 ----a-w- C:\Windows\System32\AudioSes.dll
2014-10-03 01:44:42 442880 ----a-w- C:\Windows\SysWow64\AUDIOKSE.dll
2014-10-03 01:44:26 374784 ----a-w- C:\Windows\SysWow64\AudioEng.dll
2014-10-03 01:44:26 195584 ----a-w- C:\Windows\SysWow64\AudioSes.dll
2011-10-09 23:06:44 293736 ----a-w- C:\Program Files (x86)\iTunesOutlookAddIn.dll
2011-10-09 23:06:40 421736 ----a-w- C:\Program Files (x86)\iTunesHelper.exe
2011-10-09 23:06:40 403304 ----a-w- C:\Program Files (x86)\iTunesAdmin.dll
2011-10-09 23:06:40 156520 ----a-w- C:\Program Files (x86)\iTunesHelper.dll
2011-10-09 23:06:36 9777000 ----a-w- C:\Program Files (x86)\iTunes.exe
2011-10-09 23:06:32 20708712 ----a-w- C:\Program Files (x86)\iTunes.dll
2011-10-09 23:06:30 796520 ----a-w- C:\Program Files (x86)\gnsdk_sdkmanager.dll
2011-10-09 23:06:30 276328 ----a-w- C:\Program Files (x86)\gnsdk_submit.dll
2011-10-09 23:06:30 2152296 ----a-w- C:\Program Files (x86)\gnsdk_dsp.dll
2011-10-09 23:06:30 198504 ----a-w- C:\Program Files (x86)\gnsdk_musicid.dll
2011-06-10 06:13:12 111904 ----a-w- C:\Program Files (x86)\ITDetector.ocx
.
============= FINISH: 11:38:55.52 ===============
 

Attached Files



BC AdBot (Login to Remove)

 


m

#2 nasdaq

nasdaq

  • Malware Response Team
  • 38,242 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:08:56 AM

Posted 02 January 2015 - 10:54 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Download Malwarebytes' Anti-Malware from Here

Double-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).
  • Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.
  • Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.
  • Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.
  • Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.
  • If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).
  • The scan may take some time to finish,so please be patient.
  • If potential threats are detected, ensure that Quarantine is selected as the Action for all the listed items, and click the Apply Actions button.
  • While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Logs.
POST THE LOG FOR MY REVIEW.

Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.

===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
===

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
===

Please paste the logs in your next reply DO NOT ATTACH THEM unless specified.
To attach a file select the "More Reply Option" and follow the instructions.

How is the computer running?
Wait for further instructions.

#3 Shals

Shals
  • Topic Starter

  • Members
  • 34 posts
  • OFFLINE
  •  
  • Local time:08:56 AM

Posted 02 January 2015 - 07:13 PM

Hello Nasdaq,

Happy New Year,

 

Thank you so much for your help.  I have run the scans you requested and pasted the logs below.

 

Malwarebytes Anti animalware log -

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 1/2/2015
Scan Time: 4:21:08 PM
Logfile: mbam.txt
Administrator: Yes

Version: 2.00.4.1028
Malware Database: v2015.01.02.08
Rootkit Database: v2014.12.30.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Shalini

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 536345
Time Elapsed: 43 min, 22 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Warn
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)

(end)

 

 

Adware Cleaner Log -

# AdwCleaner v4.106 - Report created 02/01/2015 at 17:18:23
# Updated 21/12/2014 by Xplode
# Database : 2015-01-01.1 [Live]
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Shalini - SHALINI-LAPTOP
# Running from : C:\Users\Shalini\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\FHB960ND\adwcleaner_4.106.exe
# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

Folder Deleted : C:\Program Files (x86)\AVG Security Toolbar
Folder Deleted : C:\Users\Razorblade\AppData\LocalLow\AVG SafeGuard toolbar
Folder Deleted : C:\Users\RISHI\AppData\Local\AVG SafeGuard toolbar
Folder Deleted : C:\Users\RISHI\AppData\LocalLow\AVG SafeGuard toolbar
Folder Deleted : C:\Users\Razorblade\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk
Folder Deleted : C:\Users\Shalini\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk

***** [ Scheduled Tasks ] *****

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk
Key Deleted : [x64] HKLM\SOFTWARE\Google\Chrome\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{408CFAD9-8F13-4747-8EC7-770A339C7237}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AF175732-0D59-716D-F757-9F1492D808D9}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{07CAC314-E962-4F78-89AB-DD002F2490EE}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{D3D233D5-9F6D-436C-B6C7-E63F77503B30}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{D7E97865-918F-41E4-9CD0-25AB1C574CE8}
Key Deleted : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{C04B7D22-5AEC-4561-8F49-27F6269208F6}
Key Deleted : HKCU\Software\APN PIP
Key Deleted : HKCU\Software\AVG Security Toolbar
Key Deleted : HKCU\Software\filescout
Key Deleted : HKCU\Software\performersoft llc
Key Deleted : HKCU\Software\Zugo
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{EE171732-BEB4-4576-887D-CB62727F01CA}

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17496

-\\ Mozilla Firefox v34.0.5 (x86 en-US)

-\\ Google Chrome v39.0.2171.95

 

 

FRST LOGS-

FRST.TXT

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 02-01-2015
Ran by Shalini (administrator) on SHALINI-LAPTOP on 02-01-2015 18:43:18
Running from C:\Users\Shalini\Desktop
Loaded Profile: Shalini (Available profiles: Shalini & Boss & Guest)
Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11 (Default browser: Chrome)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(AMD) C:\Windows\System32\atiesrxx.exe
(AMD) C:\Windows\System32\atieclxx.exe
(SUPERAntiSpyware.com) C:\Program Files\SUPERAntiSpyware\SASCore64.exe
(Microsoft Corporation) C:\Program Files\Microsoft Office 15\ClientX64\officeclicktorun.exe
(Dritek System Inc.) C:\Program Files (x86)\Launch Manager\dsiwmis.exe
(Acer Incorporated) C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe
(Acer Incorporated) C:\Program Files (x86)\Acer\Registration\GREGsvc.exe
(Alcatel-Lucent) C:\Program Files (x86)\Common Files\Motive\McciCMService.exe
(Symantec Corporation) C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\n360.exe
(Symantec Corporation) C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe
(NewTech Infosystems, Inc.) C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe
() C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe
(RealNetworks, Inc.) C:\Program Files (x86)\Real\RealPlayer\RPDS\Bin\rpdsvc.exe
() C:\Program Files (x86)\Real\UpdateService\RealPlayerUpdateSvc.exe
(Microsoft Corporation) C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
(Acer Group) C:\Program Files\Acer\Acer Updater\UpdaterService.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
(Microsoft Corporation) C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVCM.EXE
(Microsoft Corporation) C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE
(Symantec Corporation) C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\n360.exe
(Acer Incorporated) C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe
(SUPERAntiSpyware) C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
(RealNetworks, Inc.) C:\Program Files (x86)\Real\RealPlayer\RPDS\Bin64\rpsystray.exe
(Microsoft Corporation) C:\Program Files\Microsoft Office 15\root\office15\ONENOTEM.EXE
(Symantec Corporation) C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe
(NewTech Infosystems, Inc.) C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe
(Dritek System Inc.) C:\Program Files (x86)\Launch Manager\LManager.exe
(Advanced Micro Devices Inc.) C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
(Wondershare) C:\Program Files (x86)\Common Files\Wondershare\Wondershare Helper Compact\WSHelper.exe
(Acer Incorporated) C:\Program Files\Acer\Acer ePower Management\ePowerEvent.exe
(Oracle Corporation) C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
(RealNetworks, Inc.) C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe
() C:\Program Files (x86)\RealNetworks\RealDownloader\downloader2.exe
(Dritek System Inc.) C:\Program Files (x86)\Launch Manager\MMDx64Fx.exe
(Dritek System Inc.) C:\Program Files (x86)\Launch Manager\LMworker.exe
(ATI Technologies Inc.) C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
(Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe
(RealNetworks, Inc.) C:\Program Files (x86)\RealNetworks\RealDownloader\recordingmanager.exe

==================== Registry (Whitelisted) ==================

 

 

ADDITION.TXT

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 02-01-2015
Ran by Shalini at 2015-01-02 18:45:27
Running from C:\Users\Shalini\Desktop
Boot Mode: Normal
==========================================================

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: Norton 360 (Disabled - Up to date) {D87FA2C0-F526-77B1-D6EC-0EDF3936CEDB}
AS: Norton 360 (Enabled - Up to date) {631E4324-D31C-783F-EC5C-35AD42B18466}
AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: Norton 360 (Enabled) {E04423E5-BF49-76E9-FDB3-A7EAC7E589A0}

==================== Installed Programs ======================

(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

Acer Backup Manager (HKLM-x32\...\InstallShield_{72B776E5-4530-4C4B-9453-751DF87D9D93}) (Version: 2.0.0.68 - NewTech Infosystems)
Acer Crystal Eye webcam (HKLM-x32\...\{51F026FA-5146-4232-A8BA-1364740BD053}) (Version: 1.0.4.5 - Liteon)
Acer ePower Management (HKLM-x32\...\{3DB0448D-AD82-4923-B305-D001E521A964}) (Version: 5.00.3005 - Acer Incorporated)
Acer eRecovery Management (HKLM-x32\...\{7F811A54-5A09-4579-90E1-C93498E230D9}) (Version: 4.05.3013 - Acer Incorporated)
Acer Registration (HKLM-x32\...\Acer Registration) (Version: 1.03.3003 - Acer Incorporated)
Acer ScreenSaver (HKLM-x32\...\Acer Screensaver) (Version: 1.1.0707.2010 - Acer Incorporated)
Acrobat.com (HKLM-x32\...\{287ECFA4-719A-2143-A09B-D6A12DE54E40}) (Version: 1.6.65 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 2.0.2.12610 - Adobe Systems Inc.)
Adobe Flash Player 16 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 16.0.0.235 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.10) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.10 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.0 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.0.7.148 - Adobe Systems, Inc.)
ATI Catalyst Install Manager (HKLM\...\{2023DAEC-90C2-E042-909F-BFAD8AC9B60C}) (Version: 3.0.795.0 - ATI Technologies, Inc.)
Avanquest update (HKLM-x32\...\{76E41F43-59D2-4F30-BA42-9A762EE1E8DE}) (Version: 1.09 - Avanquest Software)
Backup Manager Basic (x32 Version: 2.0.0.68 - NewTech Infosystems) Hidden
ccc-core-static (x32 Version: 2010.1028.1114.18274 - ATI) Hidden
CyberLink PowerDVD 9 (HKLM-x32\...\InstallShield_{A8516AC9-AAF1-47F9-9766-03E2D4CDBCF8}) (Version: 9.0.3216.50 - CyberLink Corp.)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Facebook Video Calling 3.1.0.521 (HKLM-x32\...\{2091F234-EB58-4B80-8C96-8EB78C808CF7}) (Version: 3.1.521 - Skype Limited)
FreeMind (HKLM-x32\...\B991B020-2968-11D8-AF23-444553540000_is1) (Version: 1.0.1 - )
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 39.0.2171.95 - Google Inc.)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Identity Card (HKLM-x32\...\Identity Card) (Version: 1.00.3003 - Acer Incorporated)
Java 8 Update 25 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218025F0}) (Version: 8.0.250 - Oracle Corporation)
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Launch Manager (HKLM-x32\...\LManager) (Version: 4.0.14 - Acer Inc.)
LG United Mobile Driver (HKLM-x32\...\{2A3A4BD6-6CE0-4e2a-80D2-1D0FF6ACBFBA}) (Version: 3.12.3.0 - LG Electronics)
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (HKLM-x32\...\Office14.Click2Run) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Starter 2010 - English (HKLM-x32\...\{90140011-0066-0409-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft OneNote 2013 - en-us (HKLM\...\OneNoteRetail - en-us) (Version: 15.0.4675.1003 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SkyDrive (HKU\S-1-5-21-3378327603-858952897-2991133919-1001\...\SkyDriveSetup.exe) (Version: 17.0.2015.0811 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Mozilla Firefox 34.0.5 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 34.0.5 (x86 en-US)) (Version: 34.0.5 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 34.0.5 - Mozilla)
MyWinLocker (x32 Version: 3.1.212.0 - Egis Technology Inc.) Hidden
MyWinLocker Suite (HKLM-x32\...\InstallShield_{738BF5C3-AF7B-4BB0-B7EF-E505EFC756BE}) (Version: 3.1.212.0 - Egis Technology Inc.)
MyWinLocker Suite (x32 Version: 3.1.212.0 - Egis Technology Inc.) Hidden
Norton 360 (HKLM-x32\...\N360) (Version: 21.6.0.32 - Symantec Corporation)
Norton Online Backup (HKLM-x32\...\{40A66DF6-22D3-44B5-A7D3-83B118A2C0DC}) (Version: 2.1.17869 - Symantec Corporation)
NTI Media Maker 9 (HKLM-x32\...\InstallShield_{D3D5C4E8-040F-4C6F-8105-41D43CF94F44}) (Version: 9.0.2.8938 - NTI Corporation)
NTI Media Maker 9 (x32 Version: 9.0.2.8938 - NTI Corporation) Hidden
Office 15 Click-to-Run Extensibility Component (x32 Version: 15.0.4675.1003 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (Version: 15.0.4675.1003 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (x32 Version: 15.0.4675.1003 - Microsoft Corporation) Hidden
OpenOffice 4.1.1 (HKLM-x32\...\{9395F41D-0F80-432E-9A59-B8E477E7E163}) (Version: 4.11.9775 - Apache Software Foundation)

 

 

So far the computer is running okay. I have not used it for extensively online or for a lot of graphics.

 

Thank a lot for all your help.



#4 nasdaq

nasdaq

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Posted 03 January 2015 - 09:12 AM

Both of your FRST and Addition text logs were not complete.

If you wish me to review them please post again.

#5 Shals

Shals
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Posted 03 January 2015 - 05:22 PM

I am so sorry about that.  Here are the complete logs.

 

FRST.TXT

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 02-01-2015
Ran by Shalini (administrator) on SHALINI-LAPTOP on 02-01-2015 18:43:18
Running from C:\Users\Shalini\Desktop
Loaded Profile: Shalini (Available profiles: Shalini & Boss & Guest)
Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11 (Default browser: Chrome)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(AMD) C:\Windows\System32\atiesrxx.exe
(AMD) C:\Windows\System32\atieclxx.exe
(SUPERAntiSpyware.com) C:\Program Files\SUPERAntiSpyware\SASCore64.exe
(Microsoft Corporation) C:\Program Files\Microsoft Office 15\ClientX64\officeclicktorun.exe
(Dritek System Inc.) C:\Program Files (x86)\Launch Manager\dsiwmis.exe
(Acer Incorporated) C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe
(Acer Incorporated) C:\Program Files (x86)\Acer\Registration\GREGsvc.exe
(Alcatel-Lucent) C:\Program Files (x86)\Common Files\Motive\McciCMService.exe
(Symantec Corporation) C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\n360.exe
(Symantec Corporation) C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe
(NewTech Infosystems, Inc.) C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe
() C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe
(RealNetworks, Inc.) C:\Program Files (x86)\Real\RealPlayer\RPDS\Bin\rpdsvc.exe
() C:\Program Files (x86)\Real\UpdateService\RealPlayerUpdateSvc.exe
(Microsoft Corporation) C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
(Acer Group) C:\Program Files\Acer\Acer Updater\UpdaterService.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
(Microsoft Corporation) C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVCM.EXE
(Microsoft Corporation) C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE
(Symantec Corporation) C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\n360.exe
(Acer Incorporated) C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe
(SUPERAntiSpyware) C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
(RealNetworks, Inc.) C:\Program Files (x86)\Real\RealPlayer\RPDS\Bin64\rpsystray.exe
(Microsoft Corporation) C:\Program Files\Microsoft Office 15\root\office15\ONENOTEM.EXE
(Symantec Corporation) C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe
(NewTech Infosystems, Inc.) C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe
(Dritek System Inc.) C:\Program Files (x86)\Launch Manager\LManager.exe
(Advanced Micro Devices Inc.) C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
(Wondershare) C:\Program Files (x86)\Common Files\Wondershare\Wondershare Helper Compact\WSHelper.exe
(Acer Incorporated) C:\Program Files\Acer\Acer ePower Management\ePowerEvent.exe
(Oracle Corporation) C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
(RealNetworks, Inc.) C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe
() C:\Program Files (x86)\RealNetworks\RealDownloader\downloader2.exe
(Dritek System Inc.) C:\Program Files (x86)\Launch Manager\MMDx64Fx.exe
(Dritek System Inc.) C:\Program Files (x86)\Launch Manager\LMworker.exe
(ATI Technologies Inc.) C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
(Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe
(RealNetworks, Inc.) C:\Program Files (x86)\RealNetworks\RealDownloader\recordingmanager.exe

==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [Acer ePower Management] => C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe [861216 2010-06-11] (Acer Incorporated)
HKLM\...\Run: [Logitech Download Assistant] => C:\Windows\system32\rundll32.exe C:\Windows\System32\LogiLDA.dll,LogiFetch
HKLM-x32\...\Run: [SuiteTray] => C:\Program Files (x86)\EgisTec MyWinLockerSuite\x86\SuiteTray.exe [337264 2010-05-26] (Egis Technology Inc.)
HKLM-x32\...\Run: [Norton Online Backup] => C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe [1155928 2010-06-01] (Symantec Corporation)
HKLM-x32\...\Run: [BackupManagerTray] => C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe [265984 2010-06-28] (NewTech Infosystems, Inc.)
HKLM-x32\...\Run: [StartCCC] => C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe [98304 2010-10-28] (Advanced Micro Devices, Inc.)
HKLM-x32\...\Run: [LManager] => C:\Program Files (x86)\Launch Manager\LManager.exe [975952 2010-08-10] (Dritek System Inc.)
HKLM-x32\...\Run: [Adobe ARM] => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [1022152 2014-12-19] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [Wondershare Helper Compact.exe] => C:\Program Files (x86)\Common Files\Wondershare\Wondershare Helper Compact\WSHelper.exe [1980416 2013-12-18] (Wondershare)
HKLM-x32\...\Run: [DelaypluginInstall] => C:\ProgramData\Wondershare\AllMyTube\DelayPluginI.exe
HKLM-x32\...\Run: [SunJavaUpdateSched] => C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [507776 2014-10-07] (Oracle Corporation)
HKLM-x32\...\Run: [TkBellExe] => C:\Program Files (x86)\Real\RealPlayer\update\realsched.exe [296520 2014-12-06] (RealNetworks, Inc.)
HKLM-x32\...\Run: [RealDownloader] => C:\Program Files (x86)\RealNetworks\RealDownloader\downloader2.exe [560192 2014-10-29] ()
HKU\S-1-5-21-3378327603-858952897-2991133919-1001\...\Run: [SUPERAntiSpyware] => C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe [7780120 2014-12-15] (SUPERAntiSpyware)
HKU\S-1-5-21-3378327603-858952897-2991133919-1001\...\Policies\system: [LogonHoursAction] 2
HKU\S-1-5-21-3378327603-858952897-2991133919-1001\...\Policies\system: [DontDisplayLogonHoursWarnings] 1
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\RealPlayer Cloud Service UI.lnk
ShortcutTarget: RealPlayer Cloud Service UI.lnk -> C:\Program Files (x86)\Real\RealPlayer\RPDS\Bin64\rpsystray.exe (RealNetworks, Inc.)
Startup: C:\Users\Razorblade\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OpenOffice.org 3.1.lnk
ShortcutTarget: OpenOffice.org 3.1.lnk -> C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe (No File)
Startup: C:\Users\Shalini\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Send to OneNote.lnk
ShortcutTarget: Send to OneNote.lnk -> C:\Program Files\Microsoft Office 15\root\office15\ONENOTEM.EXE (Microsoft Corporation)
ShellIconOverlayIdentifiers: [egisPSDP] -> {30A0A3F6-38AC-4C53-BB8B-0D95238E25BA} => C:\Program Files (x86)\EgisTec MyWinLocker\x64\psdprotect.dll (Egis Technology Inc.)
ShellIconOverlayIdentifiers: [OverlayExcluded] -> {4433A54A-1AC8-432F-90FC-85F045CF383C} => C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\buShell.dll (Symantec Corporation)
ShellIconOverlayIdentifiers: [OverlayPending] -> {F17C0B1E-EF8E-4AD4-8E1B-7D7E8CB23225} => C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\buShell.dll (Symantec Corporation)
ShellIconOverlayIdentifiers: [OverlayProtected] -> {476D0EA3-80F9-48B5-B70B-05E677C9C148} => C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\buShell.dll (Symantec Corporation)
ShellIconOverlayIdentifiers-x32: [egisPSDP] -> {30A0A3F6-38AC-4C53-BB8B-0D95238E25BA} => C:\Program Files (x86)\EgisTec MyWinLocker\x86\psdprotect.dll (Egis Technology Inc.)

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

HKU\S-1-5-21-3378327603-858952897-2991133919-1001\Software\Microsoft\Internet Explorer\Main,Start Page = about:tabs
HKU\S-1-5-21-3378327603-858952897-2991133919-1001\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://acer.msn.com
SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
BHO: RealNetworks Download and Record Plugin for Internet Explorer -> {3049C3E9-B461-4BC5-8870-4C09146192CA} -> C:\Program Files (x86)\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin64.dll (RealDownloader)
BHO: Lync Browser Helper -> {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} -> C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\OCHelper.dll (Microsoft Corporation)
BHO: Norton Identity Protection -> {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} -> C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\coIEPlg.dll (Symantec Corporation)
BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\URLREDIR.DLL (Microsoft Corporation)
BHO: Microsoft SkyDrive Pro Browser Helper -> {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} -> C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL (Microsoft Corporation)
BHO-x32: RealNetworks Download and Record Plugin for Internet Explorer -> {3049C3E9-B461-4BC5-8870-4C09146192CA} -> C:\Program Files (x86)\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll (RealDownloader)
BHO-x32: Norton Identity Protection -> {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} -> C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\coIEPlg.dll (Symantec Corporation)
BHO-x32: Norton Vulnerability Protection -> {6D53EC84-6AAE-4787-AEEE-F4628F01010C} -> C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\IPS\IPSBHO.DLL (Symantec Corporation)
BHO-x32: Java™ Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre1.8.0_25\bin\ssv.dll (Oracle Corporation)
BHO-x32: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO-x32: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office 15\root\Office15\URLREDIR.DLL (Microsoft Corporation)
BHO-x32: Java™ Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre1.8.0_25\bin\jp2ssv.dll (Oracle Corporation)
Toolbar: HKLM - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\coIEPlg.dll (Symantec Corporation)
Toolbar: HKLM-x32 - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\coIEPlg.dll (Symantec Corporation)
DPF: HKLM-x32 {166B1BCA-3F9C-11CF-8075-444553540000} http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: HKLM-x32 {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} https://secure.logmein.com//activex/ractrl.cab?lmi=1058
Handler-x32: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\Office15\MSOSB.DLL (Microsoft Corporation)
Handler-x32: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
Handler: WSAllMyTubechrome - No CLSID Value
Winsock: Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll File Not found ()
Winsock: Catalog5-x64 07 C:\Program Files\Bonjour\mdnsNSP.dll File Not found ()
Tcpip\Parameters: [DhcpNameServer] 192.168.1.1

FireFox:
========
FF ProfilePath: C:\Users\Shalini\AppData\Roaming\Mozilla\Firefox\Profiles\sey70uvl.default
FF Homepage: https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=12&ct=1418689043&rver=6.4.6456.0&wp=MBI_SSL_SHARED&wreply=https:%2F%2Fbay169.mail.live.com%2Fdefault.aspx%3Frru%3Dinbox&lc=1033&id=64855&mkt=en-us&cbcxt=mai
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @adobe.com/ShockwavePlayer -> C:\Windows\SysWOW64\Adobe\Director\np32dsw_1207148.dll (Adobe Systems, Inc.)
FF Plugin-x32: @java.com/DTPlugin,version=11.25.2 -> C:\Program Files (x86)\Java\jre1.8.0_25\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)
FF Plugin-x32: @java.com/JavaPlugin,version=11.25.2 -> C:\Program Files (x86)\Java\jre1.8.0_25\bin\plugin2\npjp2.dll (Oracle Corporation)
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\Program Files\Microsoft Office 15\root\Office15\NPSPWRAP.DLL (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3502.0922 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3508.1109 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @real.com/nppl3260;version=17.0.15.10 -> c:\program files (x86)\real\realplayer\Netscape6\nppl3260.dll (RealNetworks, Inc.)
FF Plugin-x32: @real.com/nprndlhtml5videoshim;version=17.0.15 -> C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlhtml5videoshim.dll (RealNetworks, Inc.)
FF Plugin-x32: @real.com/nprpplugin;version=17.0.15.10 -> c:\program files (x86)\real\realplayer\Netscape6\nprpplugin.dll (RealPlayer Cloud)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF Plugin HKU\S-1-5-21-3378327603-858952897-2991133919-1001: @unity3d.com/UnityPlayer,version=1.0 -> C:\Users\Shalini\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll (Unity Technologies ApS)
FF HKLM-x32\...\Firefox\Extensions: [{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.1.0.18\coFFPlgn
FF Extension: Norton Toolbar - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.1.0.18\coFFPlgn [2015-01-02]
FF HKLM-x32\...\Firefox\Extensions: [{ABDE892B-13A8-4d1b-88E6-365A6E755758}] - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Firefox\Ext
FF Extension: RealDownloader - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Firefox\Ext [2014-12-06]
FF HKLM-x32\...\Firefox\Extensions: [{338950EA-82DB-44C1-930D-0C28E023C9F0}] - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Firefox\Ext

Chrome:
=======
CHR Profile: C:\Users\Shalini\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Google Docs) - C:\Users\Shalini\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2014-01-09]
CHR Extension: (Google Drive) - C:\Users\Shalini\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2014-01-09]
CHR Extension: (Google Voice Search Hotword (Beta)) - C:\Users\Shalini\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn [2014-06-24]
CHR Extension: (YouTube) - C:\Users\Shalini\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2014-01-09]
CHR Extension: (Google Search) - C:\Users\Shalini\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2014-01-09]
CHR Extension: (Norton Identity Safe) - C:\Users\Shalini\AppData\Local\Google\Chrome\User Data\Default\Extensions\iikflkcanblccfahdhdonehdalibjnif [2014-08-22]
CHR Extension: (Google Wallet) - C:\Users\Shalini\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2014-01-09]
CHR Extension: (Gmail) - C:\Users\Shalini\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2014-01-09]
CHR HKLM\...\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - No Path
CHR HKLM\...\Chrome\Extension: [mkfokfffehpeedafpekjeddnmnjhmcmk] - C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\Exts\Chrome.crx [2014-10-02]
CHR HKLM-x32\...\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - No Path
CHR HKLM-x32\...\Chrome\Extension: [mkfokfffehpeedafpekjeddnmnjhmcmk] - C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\Exts\Chrome.crx [2014-10-02]

==================== Services (Whitelisted) =================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R2 !SASCORE; C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE [172344 2014-07-22] (SUPERAntiSpyware.com)
R2 ClickToRunSvc; C:\Program Files\Microsoft Office 15\ClientX64\OfficeClickToRun.exe [2449592 2014-11-12] (Microsoft Corporation)
R2 McciCMService; C:\Program Files (x86)\Common Files\Motive\McciCMService.exe [319488 2010-03-17] (Alcatel-Lucent) [File not signed]
S3 MWLService; C:\Program Files (x86)\EgisTec MyWinLocker\x86\MWLService.exe [305520 2010-05-26] (Egis Technology Inc.)
R2 N360; C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\N360.exe [265040 2014-09-21] (Symantec Corporation)
R2 NOBU; C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe [2804568 2010-06-01] (Symantec Corporation)
R2 RealNetworks Downloader Resolver Service; C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe [39568 2014-10-26] ()
R2 RealPlayer Cloud Service; c:\program files (x86)\real\realplayer\RPDS\Bin\rpdsvc.exe [1141848 2014-12-06] (RealNetworks, Inc.)
R2 RealPlayerUpdateSvc; C:\Program Files (x86)\Real\UpdateService\RealPlayerUpdateSvc.exe [31856 2014-10-30] ()
S2 McciCMService64; "C:\Program Files\Common Files\Motive\McciCMService.exe" [X]

==================== Drivers (Whitelisted) ====================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

S3 andnetadb; C:\Windows\System32\Drivers\lgandnetadb.sys [31744 2014-05-27] (Google Inc)
R1 BHDrvx64; C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\BASHDefs\20141209.001\BHDrvx64.sys [1587416 2014-10-30] (Symantec Corporation)
S3 BrSerIf; C:\Windows\System32\DRIVERS\BrSerIf.sys [97280 2006-12-12] (Brother Industries Ltd.)
R1 ccSet_N360; C:\Windows\system32\drivers\N360x64\1506000.020\ccSetx64.sys [162392 2013-09-25] (Symantec Corporation)
R1 eeCtrl; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys [487216 2014-12-11] (Symantec Corporation)
U3 EraserUtilDrv11411; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilDrv11411.sys [142640 2014-12-19] (Symantec Corporation)
R1 IDSVia64; C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\IPSDefs\20150101.001\IDSvia64.sys [637656 2014-12-19] (Symantec Corporation)
S3 MBAMSwissArmy; C:\Windows\system32\drivers\MBAMSwissArmy.sys [129752 2015-01-02] (Malwarebytes Corporation)
S3 MREMP50; C:\Program Files (x86)\Common Files\Motive\MREMP50.sys [21248 2010-03-17] (Printing Communications Assoc., Inc. (PCAUSA)) [File not signed]
S3 MRESP50; C:\Program Files (x86)\Common Files\Motive\MRESP50.sys [20096 2010-03-17] (Printing Communications Assoc., Inc. (PCAUSA)) [File not signed]
R3 NAVENG; C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\VirusDefs\20150101.035\ENG64.SYS [129752 2014-12-19] (Symantec Corporation)
R3 NAVEX15; C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\VirusDefs\20150101.035\EX64.SYS [2137304 2014-12-19] (Symantec Corporation)
R1 SASDIFSV; C:\Program Files\SUPERAntiSpyware\SASDIFSV64.SYS [14928 2011-07-22] (SUPERAdBlocker.com and SUPERAntiSpyware.com)
R1 SASKUTIL; C:\Program Files\SUPERAntiSpyware\SASKUTIL64.SYS [12368 2011-07-12] (SUPERAdBlocker.com and SUPERAntiSpyware.com)
R3 SRTSP; C:\Windows\System32\Drivers\N360x64\1506000.020\SRTSP64.SYS [876248 2014-08-25] (Symantec Corporation)
R1 SRTSPX; C:\Windows\system32\drivers\N360x64\1506000.020\SRTSPX64.SYS [37592 2014-08-25] (Symantec Corporation)
R0 SymDS; C:\Windows\System32\drivers\N360x64\1506000.020\SYMDS64.SYS [493656 2013-09-09] (Symantec Corporation)
R0 SymEFA; C:\Windows\System32\drivers\N360x64\1506000.020\SYMEFA64.SYS [1148120 2014-03-03] (Symantec Corporation)
R3 SymEvent; C:\Windows\system32\Drivers\SYMEVENT64x86.SYS [177752 2013-11-14] (Symantec Corporation)
R1 SymIRON; C:\Windows\system32\drivers\N360x64\1506000.020\Ironx64.SYS [266968 2014-08-06] (Symantec Corporation)
R1 SymNetS; C:\Windows\System32\Drivers\N360x64\1506000.020\SYMNETS.SYS [593112 2014-02-17] (Symantec Corporation)
S3 cleanhlp; \??\C:\Program Files (x86)\Emsisoft Anti-Malware\cleanhlp64.sys [X]
S3 MREMP50a64; \??\C:\PROGRA~1\COMMON~1\Motive\MREMP50a64.SYS [X]
S3 MREMPR5; \??\C:\PROGRA~1\COMMON~1\Motive\MREMPR5.SYS [X]
S3 MRENDIS5; \??\C:\PROGRA~1\COMMON~1\Motive\MRENDIS5.SYS [X]
S3 MRESP50a64; \??\C:\PROGRA~1\COMMON~1\Motive\MRESP50a64.SYS [X]

==================== NetSvcs (Whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)

==================== One Month Created Files and Folders ========

(If an entry is included in the fixlist, the file\folder will be moved.)

2015-01-02 18:43 - 2015-01-02 18:44 - 00022176 _____ () C:\Users\Shalini\Desktop\FRST.txt
2015-01-02 18:42 - 2015-01-02 18:43 - 00000000 ____D () C:\FRST
2015-01-02 18:41 - 2015-01-02 18:42 - 02123264 _____ (Farbar) C:\Users\Shalini\Desktop\FRST64.exe
2015-01-02 17:49 - 2015-01-02 17:49 - 00003732 _____ () C:\Users\Shalini\Desktop\AdwCleaner[S0].txt
2015-01-02 17:18 - 2015-01-02 17:18 - 00004058 _____ () C:\Users\Shalini\Desktop\AdwCleaner[R0].txt
2015-01-02 17:15 - 2015-01-02 17:15 - 02173952 _____ () C:\Users\Shalini\Desktop\adwcleaner_4.106.exe
2015-01-02 17:13 - 2015-01-02 17:18 - 00000000 ____D () C:\AdwCleaner
2015-01-02 17:11 - 2015-01-02 17:11 - 00001054 _____ () C:\Users\Shalini\Desktop\mbam.txt
2015-01-02 16:18 - 2015-01-02 16:21 - 00129752 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys
2015-01-02 16:18 - 2015-01-02 16:18 - 00001066 _____ () C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
2015-01-02 16:18 - 2015-01-02 16:18 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware
2015-01-02 16:18 - 2015-01-02 16:18 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes Anti-Malware
2015-01-02 16:18 - 2014-11-21 06:14 - 00093400 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbamchameleon.sys
2015-01-02 16:18 - 2014-11-21 06:14 - 00063704 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mwac.sys
2015-01-02 16:18 - 2014-11-21 06:14 - 00025816 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbam.sys
2015-01-02 10:41 - 2015-01-02 17:47 - 00003356 _____ () C:\Windows\System32\Tasks\RealPlayerRealUpgradeScheduledTaskS-1-5-21-3378327603-858952897-2991133919-1001
2015-01-02 10:41 - 2015-01-02 17:47 - 00003226 _____ () C:\Windows\System32\Tasks\RealPlayerRealUpgradeLogonTaskS-1-5-21-3378327603-858952897-2991133919-1001
2014-12-28 11:39 - 2014-12-28 11:39 - 00006285 _____ () C:\Users\Shalini\Desktop\attach.txt
2014-12-28 11:39 - 2014-12-28 11:38 - 00028468 _____ () C:\Users\Shalini\Desktop\dds.txt
2014-12-28 11:36 - 2014-12-28 11:36 - 00688992 ____R (Swearware) C:\Users\Shalini\Desktop\dds.com
2014-12-20 12:24 - 2015-01-02 17:47 - 00000000 ____D () C:\Program Files\SUPERAntiSpyware
2014-12-20 12:24 - 2014-12-20 12:24 - 00001812 _____ () C:\Users\Public\Desktop\SUPERAntiSpyware Free Edition.lnk
2014-12-20 12:22 - 2014-12-20 12:22 - 20851832 _____ (SUPERAntiSpyware) C:\Users\Shalini\Downloads\SUPERAntiSpyware.exe
2014-12-19 22:52 - 2014-12-13 00:09 - 00144384 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe
2014-12-19 22:52 - 2014-12-12 22:33 - 00115712 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieUnatt.exe
2014-12-19 14:04 - 2014-12-19 14:04 - 00000000 ____D () C:\RegBackup
2014-12-19 11:18 - 2014-12-19 11:18 - 00003304 ____N () C:\bootsqm.dat
2014-12-19 10:34 - 2014-12-19 21:45 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Tweaking.com
2014-12-19 10:34 - 2014-12-19 10:34 - 00000000 ____D () C:\Program Files (x86)\Tweaking.com
2014-12-17 13:13 - 2014-12-17 13:13 - 00000000 ____D () C:\Users\Shalini\AppData\Local\{E8856B46-3C01-406E-8863-D696FC98BAD6}
2014-12-11 13:23 - 2014-12-11 13:23 - 00001123 _____ () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Mozilla Firefox.lnk
2014-12-11 13:23 - 2014-12-11 13:23 - 00001111 _____ () C:\Users\Public\Desktop\Mozilla Firefox.lnk
2014-12-11 13:23 - 2014-12-11 13:23 - 00000000 ____D () C:\Users\Shalini\AppData\Local\Mozilla
2014-12-11 13:23 - 2014-12-11 13:23 - 00000000 ____D () C:\ProgramData\Mozilla
2014-12-11 13:23 - 2014-12-11 13:23 - 00000000 ____D () C:\Program Files (x86)\Mozilla Maintenance Service
2014-12-11 13:23 - 2014-12-11 13:23 - 00000000 ____D () C:\Program Files (x86)\Mozilla Firefox
2014-12-10 14:52 - 2014-12-10 14:52 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Silverlight
2014-12-10 14:50 - 2014-12-10 14:50 - 00000000 ____D () C:\Program Files\Microsoft Silverlight
2014-12-10 14:50 - 2014-12-10 14:50 - 00000000 ____D () C:\Program Files (x86)\Microsoft Silverlight
2014-12-10 12:29 - 2014-12-10 12:29 - 00000000 ____D () C:\Windows\system32\appraiser
2014-12-10 01:27 - 2014-10-17 21:05 - 04121600 _____ (Microsoft Corporation) C:\Windows\system32\mf.dll
2014-12-10 01:27 - 2014-10-17 20:33 - 03209728 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mf.dll
2014-12-10 01:27 - 2014-07-06 21:06 - 00206848 _____ (Microsoft Corporation) C:\Windows\system32\mfps.dll
2014-12-10 01:27 - 2014-07-06 21:06 - 00055808 _____ (Microsoft Corporation) C:\Windows\system32\rrinstaller.exe
2014-12-10 01:27 - 2014-07-06 21:06 - 00024576 _____ (Microsoft Corporation) C:\Windows\system32\mfpmp.exe
2014-12-10 01:27 - 2014-07-06 21:02 - 00002048 _____ (Microsoft Corporation) C:\Windows\system32\mferror.dll
2014-12-10 01:27 - 2014-07-06 20:40 - 00103424 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mfps.dll
2014-12-10 01:27 - 2014-07-06 20:39 - 00050176 _____ (Microsoft Corporation) C:\Windows\SysWOW64\rrinstaller.exe
2014-12-10 01:27 - 2014-07-06 20:39 - 00023040 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mfpmp.exe
2014-12-10 01:27 - 2014-07-06 20:37 - 00002048 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mferror.dll
2014-12-10 00:58 - 2014-12-03 21:50 - 00830976 _____ (Microsoft Corporation) C:\Windows\system32\appraiser.dll
2014-12-10 00:58 - 2014-12-03 21:50 - 00741376 _____ (Microsoft Corporation) C:\Windows\system32\invagent.dll
2014-12-10 00:58 - 2014-12-03 21:50 - 00413184 _____ (Microsoft Corporation) C:\Windows\system32\generaltel.dll
2014-12-10 00:58 - 2014-12-03 21:50 - 00396800 _____ (Microsoft Corporation) C:\Windows\system32\devinv.dll
2014-12-10 00:58 - 2014-12-03 21:50 - 00227328 _____ (Microsoft Corporation) C:\Windows\system32\aepdu.dll
2014-12-10 00:58 - 2014-12-03 21:50 - 00192000 _____ (Microsoft Corporation) C:\Windows\system32\aepic.dll
2014-12-10 00:58 - 2014-12-03 21:44 - 01083392 _____ (Microsoft Corporation) C:\Windows\system32\aeinv.dll
2014-12-10 00:58 - 2014-12-01 18:28 - 01232040 _____ (Microsoft Corporation) C:\Windows\system32\aitstatic.exe
2014-12-10 00:58 - 2014-11-26 20:43 - 00389296 _____ (Microsoft Corporation) C:\Windows\system32\iedkcs32.dll
2014-12-10 00:58 - 2014-11-26 20:10 - 00342200 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iedkcs32.dll
2014-12-10 00:58 - 2014-11-21 22:13 - 25059840 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2014-12-10 00:58 - 2014-11-21 22:06 - 02724864 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
2014-12-10 00:58 - 2014-11-21 22:06 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollectorres.dll
2014-12-10 00:58 - 2014-11-21 21:50 - 00580096 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll
2014-12-10 00:58 - 2014-11-21 21:50 - 00066560 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll
2014-12-10 00:58 - 2014-11-21 21:49 - 02885120 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2014-12-10 00:58 - 2014-11-21 21:49 - 00048640 _____ (Microsoft Corporation) C:\Windows\system32\ieetwproxystub.dll
2014-12-10 00:58 - 2014-11-21 21:48 - 00088064 _____ (Microsoft Corporation) C:\Windows\system32\MshtmlDac.dll
2014-12-10 00:58 - 2014-11-21 21:41 - 00054784 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll
2014-12-10 00:58 - 2014-11-21 21:40 - 00034304 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll
2014-12-10 00:58 - 2014-11-21 21:37 - 00633856 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll
2014-12-10 00:58 - 2014-11-21 21:35 - 00114688 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollector.exe
2014-12-10 00:58 - 2014-11-21 21:34 - 06039552 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2014-12-10 00:58 - 2014-11-21 21:34 - 00814080 _____ (Microsoft Corporation) C:\Windows\system32\jscript9diag.dll
2014-12-10 00:58 - 2014-11-21 21:26 - 00968704 _____ (Microsoft Corporation) C:\Windows\system32\MsSpellCheckingFacility.exe
2014-12-10 00:58 - 2014-11-21 21:22 - 19749376 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2014-12-10 00:58 - 2014-11-21 21:22 - 00490496 _____ (Microsoft Corporation) C:\Windows\system32\dxtmsft.dll
2014-12-10 00:58 - 2014-11-21 21:20 - 02724864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb
2014-12-10 00:58 - 2014-11-21 21:14 - 00077824 _____ (Microsoft Corporation) C:\Windows\system32\JavaScriptCollectionAgent.dll
2014-12-10 00:58 - 2014-11-21 21:09 - 00199680 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll
2014-12-10 00:58 - 2014-11-21 21:08 - 00092160 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll
2014-12-10 00:58 - 2014-11-21 21:07 - 00501248 _____ (Microsoft Corporation) C:\Windows\SysWOW64\vbscript.dll
2014-12-10 00:58 - 2014-11-21 21:07 - 00062464 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesetup.dll
2014-12-10 00:58 - 2014-11-21 21:06 - 00047616 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieetwproxystub.dll
2014-12-10 00:58 - 2014-11-21 21:05 - 00316928 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll
2014-12-10 00:58 - 2014-11-21 21:05 - 00064000 _____ (Microsoft Corporation) C:\Windows\SysWOW64\MshtmlDac.dll
2014-12-10 00:58 - 2014-11-21 21:01 - 02277888 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll
2014-12-10 00:58 - 2014-11-21 20:59 - 00047104 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll
2014-12-10 00:58 - 2014-11-21 20:58 - 00030720 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iernonce.dll
2014-12-10 00:58 - 2014-11-21 20:56 - 00478208 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll
2014-12-10 00:58 - 2014-11-21 20:54 - 00620032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9diag.dll
2014-12-10 00:58 - 2014-11-21 20:49 - 00800768 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2014-12-10 00:58 - 2014-11-21 20:49 - 00718848 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe
2014-12-10 00:58 - 2014-11-21 20:47 - 01359360 _____ (Microsoft Corporation) C:\Windows\system32\mshtmlmedia.dll
2014-12-10 00:58 - 2014-11-21 20:46 - 02125312 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl
2014-12-10 00:58 - 2014-11-21 20:45 - 00418304 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtmsft.dll
2014-12-10 00:58 - 2014-11-21 20:43 - 14412800 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2014-12-10 00:58 - 2014-11-21 20:40 - 00060416 _____ (Microsoft Corporation) C:\Windows\SysWOW64\JavaScriptCollectionAgent.dll
2014-12-10 00:58 - 2014-11-21 20:36 - 00168960 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msrating.dll
2014-12-10 00:58 - 2014-11-21 20:35 - 00076288 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll
2014-12-10 00:58 - 2014-11-21 20:33 - 00285696 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtrans.dll
2014-12-10 00:58 - 2014-11-21 20:29 - 04299264 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll
2014-12-10 00:58 - 2014-11-21 20:28 - 02358272 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2014-12-10 00:58 - 2014-11-21 20:23 - 00688640 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll
2014-12-10 00:58 - 2014-11-21 20:22 - 02052096 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl
2014-12-10 00:58 - 2014-11-21 20:21 - 01155072 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmlmedia.dll
2014-12-10 00:58 - 2014-11-21 20:15 - 01548288 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2014-12-10 00:58 - 2014-11-21 20:13 - 12836864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
2014-12-10 00:58 - 2014-11-21 20:03 - 00800768 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll
2014-12-10 00:58 - 2014-11-21 20:00 - 01888256 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
2014-12-10 00:58 - 2014-11-21 19:56 - 01307136 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
2014-12-10 00:58 - 2014-11-21 19:54 - 00710144 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieapfltr.dll
2014-12-10 00:58 - 2014-11-10 22:09 - 01424384 _____ (Microsoft Corporation) C:\Windows\system32\WindowsCodecs.dll
2014-12-10 00:58 - 2014-11-10 21:44 - 01230336 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WindowsCodecs.dll
2014-12-10 00:58 - 2014-11-10 20:46 - 00119296 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\tdx.sys
2014-12-10 00:57 - 2014-10-29 21:03 - 00165888 _____ (Microsoft Corporation) C:\Windows\system32\charmap.exe
2014-12-10 00:57 - 2014-10-29 20:45 - 00155136 _____ (Microsoft Corporation) C:\Windows\SysWOW64\charmap.exe
2014-12-10 00:57 - 2014-10-02 21:12 - 02020352 _____ (Microsoft Corporation) C:\Windows\system32\WsmSvc.dll
2014-12-10 00:57 - 2014-10-02 21:12 - 00346624 _____ (Microsoft Corporation) C:\Windows\system32\WSManMigrationPlugin.dll
2014-12-10 00:57 - 2014-10-02 21:12 - 00310272 _____ (Microsoft Corporation) C:\Windows\system32\WsmWmiPl.dll
2014-12-10 00:57 - 2014-10-02 21:12 - 00181248 _____ (Microsoft Corporation) C:\Windows\system32\WsmAuto.dll
2014-12-10 00:57 - 2014-10-02 21:11 - 00266240 _____ (Microsoft Corporation) C:\Windows\system32\WSManHTTPConfig.exe
2014-12-10 00:57 - 2014-10-02 20:45 - 01177088 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WsmSvc.dll
2014-12-10 00:57 - 2014-10-02 20:45 - 00248832 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WSManMigrationPlugin.dll
2014-12-10 00:57 - 2014-10-02 20:45 - 00214016 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WsmWmiPl.dll
2014-12-10 00:57 - 2014-10-02 20:45 - 00145920 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WsmAuto.dll
2014-12-10 00:57 - 2014-10-02 20:44 - 00198656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WSManHTTPConfig.exe
2014-12-10 00:54 - 2014-11-07 22:16 - 00002048 _____ (Microsoft Corporation) C:\Windows\system32\tzres.dll
2014-12-10 00:54 - 2014-11-07 21:45 - 00002048 _____ (Microsoft Corporation) C:\Windows\SysWOW64\tzres.dll
2014-12-06 19:35 - 2014-12-06 19:35 - 00003440 _____ () C:\Windows\System32\Tasks\RealDownloader Update Check
2014-12-06 19:34 - 2014-12-06 20:04 - 00002171 _____ () C:\Users\Public\Desktop\RealPlayer Cloud.lnk
2014-12-06 19:34 - 2014-12-06 19:34 - 00000000 ____D () C:\Users\Shalini\AppData\Roaming\RealNetworks
2014-12-06 19:34 - 2014-12-06 19:34 - 00000000 ____D () C:\ProgramData\Package Cache
2014-12-06 19:33 - 2014-12-06 19:33 - 00000000 ____D () C:\Program Files (x86)\RealNetworks
2014-12-06 19:32 - 2014-12-06 19:32 - 00201800 _____ (RealNetworks, Inc.) C:\Windows\SysWOW64\rmoc3260.dll
2014-12-06 19:31 - 2014-12-06 19:31 - 00505416 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msvcp71.dll
2014-12-06 19:31 - 2014-12-06 19:31 - 00353864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msvcr71.dll
2014-12-06 19:31 - 2014-12-06 19:31 - 00278600 _____ (Progressive Networks) C:\Windows\SysWOW64\pncrt.dll

==================== One Month Modified Files and Folders =======

(If an entry is included in the fixlist, the file\folder will be moved.)

2015-01-02 18:38 - 2014-01-09 12:22 - 00000898 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2015-01-02 18:38 - 2011-01-13 16:42 - 01194009 _____ () C:\Windows\WindowsUpdate.log
2015-01-02 17:54 - 2009-07-13 23:45 - 00018736 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2015-01-02 17:54 - 2009-07-13 23:45 - 00018736 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2015-01-02 17:47 - 2014-01-09 12:22 - 00000894 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2015-01-02 17:46 - 2011-01-13 16:39 - 00409230 _____ () C:\Windows\PFRO.log
2015-01-02 17:46 - 2009-07-14 00:08 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2015-01-02 17:46 - 2009-07-13 23:51 - 00154032 _____ () C:\Windows\setupact.log
2015-01-02 17:18 - 2012-03-18 15:19 - 00000948 _____ () C:\Windows\Tasks\FacebookUpdateTaskUserS-1-5-21-3378327603-858952897-2991133919-1003UA.job
2015-01-02 00:56 - 2012-03-18 15:19 - 00000926 _____ () C:\Windows\Tasks\FacebookUpdateTaskUserS-1-5-21-3378327603-858952897-2991133919-1003Core.job
2014-12-30 00:48 - 2012-11-06 09:02 - 00002441 _____ () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Reader XI.lnk
2014-12-24 01:27 - 2014-01-31 21:44 - 00000000 ____D () C:\Users\Shalini\Documents\Astral of Rebirth
2014-12-24 00:24 - 2014-01-25 09:10 - 00000000 ____D () C:\Program Files\Microsoft Office 15
2014-12-20 12:24 - 2014-11-09 18:28 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\SUPERAntiSpyware
2014-12-20 12:17 - 2012-08-19 16:49 - 00000000 ____D () C:\Users\Shalini\AppData\Roaming\Real
2014-12-19 22:24 - 2011-02-25 03:40 - 00074448 _____ () C:\Users\Shalini\AppData\Local\GDIPFONTCACHEV1.DAT
2014-12-19 22:23 - 2011-02-25 03:39 - 00000000 ____D () C:\Users\Shalini
2014-12-19 21:45 - 2014-12-01 20:29 - 00000000 ____D () C:\Users\Shalini\.freemind
2014-12-19 21:45 - 2014-11-05 00:39 - 00000000 ____D () C:\Users\Boss
2014-12-19 21:45 - 2011-09-04 18:31 - 00000000 ____D () C:\ProgramData\Norton
2014-12-19 21:45 - 2011-06-20 22:50 - 00000000 ____D () C:\Users\Guest
2014-12-19 21:45 - 2011-03-12 18:35 - 00000000 ____D () C:\Users\Razorblade
2014-12-19 21:45 - 2009-07-14 02:44 - 00000000 ___RD () C:\Users\Public\Recorded TV
2014-12-19 21:44 - 2009-07-13 22:20 - 00000000 ____D () C:\Windows\registration
2014-12-19 21:41 - 2014-11-09 18:28 - 00000000 ____D () C:\ProgramData\SUPERAntiSpyware.com
2014-12-19 21:41 - 2012-08-19 16:35 - 00000000 ____D () C:\ProgramData\Real
2014-12-19 10:38 - 2013-05-31 11:49 - 00000000 ____D () C:\Users\Shalini\AppData\Roaming\Malwarebytes
2014-12-18 23:28 - 2012-03-15 00:13 - 00000000 ____D () C:\Users\Shalini\AppData\Local\CrashDumps
2014-12-17 13:41 - 2013-06-25 18:19 - 00000000 ____D () C:\Users\Shalini\Documents\Transformation Coaching Business
2014-12-15 19:20 - 2014-11-29 23:44 - 00701616 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2014-12-15 19:20 - 2014-11-29 23:44 - 00071344 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
2014-12-15 19:20 - 2014-07-11 09:58 - 00000000 ____D () C:\Users\Shalini\AppData\Local\Adobe
2014-12-10 18:52 - 2014-10-15 19:17 - 00000000 ____D () C:\Users\Shalini\Documents\Money Mentor
2014-12-10 12:29 - 2014-05-06 21:47 - 00000000 ___SD () C:\Windows\system32\CompatTel
2014-12-10 12:29 - 2009-07-13 22:20 - 00000000 ____D () C:\Windows\PolicyDefinitions
2014-12-10 12:29 - 2009-07-13 22:20 - 00000000 ____D () C:\Windows\AppCompat
2014-12-10 01:35 - 2013-08-15 08:38 - 00000000 ____D () C:\Windows\system32\MRT
2014-12-10 01:29 - 2011-04-04 21:45 - 112710672 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe
2014-12-08 20:08 - 2009-07-13 22:20 - 00000000 ____D () C:\Windows\rescache
2014-12-06 19:34 - 2014-11-23 15:04 - 00003378 _____ () C:\Windows\System32\Tasks\RealDownloaderRealUpgradeScheduledTaskS-1-5-21-3378327603-858952897-2991133919-1001
2014-12-06 19:34 - 2014-11-05 14:24 - 00003248 _____ () C:\Windows\System32\Tasks\RealDownloaderRealUpgradeLogonTaskS-1-5-21-3378327603-858952897-2991133919-1001
2014-12-06 19:34 - 2012-08-19 16:50 - 00000000 ____D () C:\Program Files (x86)\Real
2014-12-06 19:33 - 2012-12-21 02:31 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\RealNetworks

Some content of TEMP:
====================
C:\Users\Shalini\AppData\Local\Temp\Quarantine.exe
C:\Users\Shalini\AppData\Local\Temp\sqlite3.dll

==================== Bamital & volsnap Check =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed

LastRegBack: 2014-12-08 19:59

==================== End Of Log ============================

 

 

ADDITION.TXT

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 02-01-2015
Ran by Shalini at 2015-01-02 18:45:27
Running from C:\Users\Shalini\Desktop
Boot Mode: Normal
==========================================================

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: Norton 360 (Disabled - Up to date) {D87FA2C0-F526-77B1-D6EC-0EDF3936CEDB}
AS: Norton 360 (Enabled - Up to date) {631E4324-D31C-783F-EC5C-35AD42B18466}
AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: Norton 360 (Enabled) {E04423E5-BF49-76E9-FDB3-A7EAC7E589A0}

==================== Installed Programs ======================

(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

Acer Backup Manager (HKLM-x32\...\InstallShield_{72B776E5-4530-4C4B-9453-751DF87D9D93}) (Version: 2.0.0.68 - NewTech Infosystems)
Acer Crystal Eye webcam (HKLM-x32\...\{51F026FA-5146-4232-A8BA-1364740BD053}) (Version: 1.0.4.5 - Liteon)
Acer ePower Management (HKLM-x32\...\{3DB0448D-AD82-4923-B305-D001E521A964}) (Version: 5.00.3005 - Acer Incorporated)
Acer eRecovery Management (HKLM-x32\...\{7F811A54-5A09-4579-90E1-C93498E230D9}) (Version: 4.05.3013 - Acer Incorporated)
Acer Registration (HKLM-x32\...\Acer Registration) (Version: 1.03.3003 - Acer Incorporated)
Acer ScreenSaver (HKLM-x32\...\Acer Screensaver) (Version: 1.1.0707.2010 - Acer Incorporated)
Acrobat.com (HKLM-x32\...\{287ECFA4-719A-2143-A09B-D6A12DE54E40}) (Version: 1.6.65 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 2.0.2.12610 - Adobe Systems Inc.)
Adobe Flash Player 16 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 16.0.0.235 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.10) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.10 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.0 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.0.7.148 - Adobe Systems, Inc.)
ATI Catalyst Install Manager (HKLM\...\{2023DAEC-90C2-E042-909F-BFAD8AC9B60C}) (Version: 3.0.795.0 - ATI Technologies, Inc.)
Avanquest update (HKLM-x32\...\{76E41F43-59D2-4F30-BA42-9A762EE1E8DE}) (Version: 1.09 - Avanquest Software)
Backup Manager Basic (x32 Version: 2.0.0.68 - NewTech Infosystems) Hidden
ccc-core-static (x32 Version: 2010.1028.1114.18274 - ATI) Hidden
CyberLink PowerDVD 9 (HKLM-x32\...\InstallShield_{A8516AC9-AAF1-47F9-9766-03E2D4CDBCF8}) (Version: 9.0.3216.50 - CyberLink Corp.)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Facebook Video Calling 3.1.0.521 (HKLM-x32\...\{2091F234-EB58-4B80-8C96-8EB78C808CF7}) (Version: 3.1.521 - Skype Limited)
FreeMind (HKLM-x32\...\B991B020-2968-11D8-AF23-444553540000_is1) (Version: 1.0.1 - )
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 39.0.2171.95 - Google Inc.)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Identity Card (HKLM-x32\...\Identity Card) (Version: 1.00.3003 - Acer Incorporated)
Java 8 Update 25 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218025F0}) (Version: 8.0.250 - Oracle Corporation)
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Launch Manager (HKLM-x32\...\LManager) (Version: 4.0.14 - Acer Inc.)
LG United Mobile Driver (HKLM-x32\...\{2A3A4BD6-6CE0-4e2a-80D2-1D0FF6ACBFBA}) (Version: 3.12.3.0 - LG Electronics)
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (HKLM-x32\...\Office14.Click2Run) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Starter 2010 - English (HKLM-x32\...\{90140011-0066-0409-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft OneNote 2013 - en-us (HKLM\...\OneNoteRetail - en-us) (Version: 15.0.4675.1003 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SkyDrive (HKU\S-1-5-21-3378327603-858952897-2991133919-1001\...\SkyDriveSetup.exe) (Version: 17.0.2015.0811 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Mozilla Firefox 34.0.5 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 34.0.5 (x86 en-US)) (Version: 34.0.5 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 34.0.5 - Mozilla)
MyWinLocker (x32 Version: 3.1.212.0 - Egis Technology Inc.) Hidden
MyWinLocker Suite (HKLM-x32\...\InstallShield_{738BF5C3-AF7B-4BB0-B7EF-E505EFC756BE}) (Version: 3.1.212.0 - Egis Technology Inc.)
MyWinLocker Suite (x32 Version: 3.1.212.0 - Egis Technology Inc.) Hidden
Norton 360 (HKLM-x32\...\N360) (Version: 21.6.0.32 - Symantec Corporation)
Norton Online Backup (HKLM-x32\...\{40A66DF6-22D3-44B5-A7D3-83B118A2C0DC}) (Version: 2.1.17869 - Symantec Corporation)
NTI Media Maker 9 (HKLM-x32\...\InstallShield_{D3D5C4E8-040F-4C6F-8105-41D43CF94F44}) (Version: 9.0.2.8938 - NTI Corporation)
NTI Media Maker 9 (x32 Version: 9.0.2.8938 - NTI Corporation) Hidden
Office 15 Click-to-Run Extensibility Component (x32 Version: 15.0.4675.1003 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (Version: 15.0.4675.1003 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (x32 Version: 15.0.4675.1003 - Microsoft Corporation) Hidden
OpenOffice 4.1.1 (HKLM-x32\...\{9395F41D-0F80-432E-9A59-B8E477E7E163}) (Version: 4.11.9775 - Apache Software Foundation)
RealDownloader (x32 Version: 17.0.15.4 - RealNetworks, Inc.) Hidden
RealDownloader (x32 Version: 17.0.15.7 - RealNetworks) Hidden
RealNetworks - Microsoft Visual C++ 2008 Runtime (x32 Version: 9.0 - RealNetworks, Inc) Hidden
RealNetworks - Microsoft Visual C++ 2010 Runtime (Version: 10.0 - RealNetworks, Inc) Hidden
RealNetworks - Microsoft Visual C++ 2010 Runtime (x32 Version: 10.0 - RealNetworks, Inc) Hidden
RealPlayer Cloud (HKLM-x32\...\RealPlayer 17.0) (Version: 17.0.15 - RealNetworks)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6206 - Realtek Semiconductor Corp.)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7600.30122 - Realtek Semiconductor Corp.)
RealUpgrade 1.1 (x32 Version: 1.1.0 - RealNetworks, Inc.) Hidden
Shredder (Version: 2.0.8.3 - Egis Technology Inc.) Hidden
Shredder (x32 Version: 2.0.8.3 - Egis Technology Inc.) Hidden
Skype™ 6.11 (HKLM-x32\...\{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}) (Version: 6.11.102 - Skype Technologies S.A.)
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 6.0.1168 - SUPERAntiSpyware.com)
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 14.0.19.0 - Synaptics Incorporated)
Unity Web Player (HKU\S-1-5-21-3378327603-858952897-2991133919-1001\...\UnityWebPlayer) (Version: 4.5.5f1 - Unity Technologies ApS)
UpdateService (x32 Version: 1.0.0 - RealNetworks, Inc.) Hidden
Video Downloader (x32 Version: 1.0.0 - RealNetworks) Hidden
Welcome Center (HKLM-x32\...\Acer Welcome Center) (Version: 1.02.3005 - Acer Incorporated)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3502.0922 - Microsoft Corporation)
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
WinRAR 4.00 beta 1 (32-bit) (HKLM-x32\...\WinRAR archiver) (Version: 4.00.1 - win.rar GmbH)

==================== Custom CLSID (selected items): ==========================

(If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)

CustomCLSID: HKU\S-1-5-21-3378327603-858952897-2991133919-1001_Classes\CLSID\{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}\InprocServer32 -> C:\Users\Shalini\AppData\Local\Microsoft\SkyDrive\17.0.2015.0811\amd64\SkyDriveShell64.dll (Microsoft Corporation)
CustomCLSID: HKU\S-1-5-21-3378327603-858952897-2991133919-1001_Classes\CLSID\{BBACC218-34EA-4666-9D7A-C78F2274A524}\InprocServer32 -> C:\Users\Shalini\AppData\Local\Microsoft\SkyDrive\17.0.2015.0811\amd64\SkyDriveShell64.dll (Microsoft Corporation)
CustomCLSID: HKU\S-1-5-21-3378327603-858952897-2991133919-1001_Classes\CLSID\{CB3D0F55-BC2C-4C1A-85ED-23ED75B5106B}\InprocServer32 -> C:\Users\Shalini\AppData\Local\Microsoft\SkyDrive\17.0.2015.0811\amd64\SkyDriveShell64.dll (Microsoft Corporation)
CustomCLSID: HKU\S-1-5-21-3378327603-858952897-2991133919-1001_Classes\CLSID\{F241C880-6982-4CE5-8CF7-7085BA96DA5A}\InprocServer32 -> C:\Users\Shalini\AppData\Local\Microsoft\SkyDrive\17.0.2015.0811\amd64\SkyDriveShell64.dll (Microsoft Corporation)
CustomCLSID: HKU\S-1-5-21-3378327603-858952897-2991133919-1001_Classes\CLSID\{F8071786-1FD0-4A66-81A1-3CBE29274458}\InprocServer32 -> C:\Users\Shalini\AppData\Local\Microsoft\SkyDrive\17.0.2015.0811\amd64\FileSyncApi64.dll (Microsoft Corporation)

==================== Restore Points  =========================

14-12-2014 19:00:11 Windows Backup
16-12-2014 22:39:03 Windows Update
18-12-2014 09:32:15 Windows Update
19-12-2014 14:04:49 Tweaking.com - Windows Repair
19-12-2014 22:52:42 Windows Update
20-12-2014 00:27:25 Windows Update
21-12-2014 23:38:58 Windows Backup
24-12-2014 00:35:02 Windows Update
28-12-2014 11:11:39 Windows Update
29-12-2014 01:11:42 Windows Backup
02-01-2015 10:54:44 Windows Update

==================== Hosts content: ==========================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2009-07-13 21:34 - 2009-06-10 16:00 - 00000824 ____N C:\Windows\system32\Drivers\etc\hosts

==================== Scheduled Tasks (whitelisted) =============

(If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.)

Task: {04B91EC5-FDC5-417C-9F59-697391A5843E} - System32\Tasks\OfficeSoftwareProtectionPlatform\SvcRestartTask => Sc.exe start osppsvc
Task: {0AE7FC73-BB51-4C1C-81D3-6FA6D8E0B52A} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-01-09] (Google Inc.)
Task: {0D57CBCB-AB7F-4435-8E89-23DDF9F983F9} - System32\Tasks\RealUpgradeLogonTaskS-1-5-21-3378327603-858952897-2991133919-1001 => C:\Program Files (x86)\Real\RealUpgrade\RealUpgrade.exe [2014-10-30] (RealNetworks, Inc.)
Task: {1BF4B158-0515-4EB2-A2B3-B099E5F22855} - System32\Tasks\RealPlayerRealUpgradeLogonTaskS-1-5-21-3378327603-858952897-2991133919-1001 => C:\Program Files (x86)\Real\RealUpgrade\RealUpgrade.exe [2014-10-30] (RealNetworks, Inc.)
Task: {3C56AFD3-8783-4FB9-918B-F73745DF11BD} - System32\Tasks\Microsoft\Office\OfficeTelemetryAgentFallBack => C:\Program Files\Microsoft Office 15\root\Office15\msoia.exe [2014-10-07] (Microsoft Corporation)
Task: {406A2BDB-96D0-4C20-B030-854035195154} - System32\Tasks\Microsoft\Office\OfficeTelemetryAgentLogOn => C:\Program Files\Microsoft Office 15\root\Office15\msoia.exe [2014-10-07] (Microsoft Corporation)
Task: {474144B4-E1BD-4C68-814A-D226979EE6E3} - System32\Tasks\{30BC0CFF-0D09-40AC-A53D-E15A5A263320} => Iexplore.exe http://ui.skype.com/ui/0/5.8.0.158/en/abandoninstall?page=tsMain
Task: {48F1FF2B-DEF9-476C-B60D-632019106D4B} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe
Task: {4A8D7906-7993-4A89-89E6-7FEF5F57E5F7} - System32\Tasks\FacebookUpdateTaskUserS-1-5-21-3378327603-858952897-2991133919-1003Core => C:\Users\Razorblade\AppData\Local\Facebook\Update\FacebookUpdate.exe [2012-08-19] (Facebook Inc.)
Task: {4DB05465-454E-42D3-9138-9D06774EA5C7} - System32\Tasks\RealUpgradeScheduledTaskS-1-5-21-3378327603-858952897-2991133919-1001 => C:\Program Files (x86)\Real\RealUpgrade\RealUpgrade.exe [2014-10-30] (RealNetworks, Inc.)
Task: {5D98805D-8896-49FB-AE7C-3A40D5B1EA0F} - System32\Tasks\FacebookUpdateTaskUserS-1-5-21-3378327603-858952897-2991133919-1003UA => C:\Users\Razorblade\AppData\Local\Facebook\Update\FacebookUpdate.exe [2012-08-19] (Facebook Inc.)
Task: {60725E97-7399-444F-8A3C-DA90C2BE1B93} - System32\Tasks\RealDownloaderDownloaderScheduledTaskS-1-5-21-3378327603-858952897-2991133919-1001 => C:\Program Files (x86)\RealNetworks\RealDownloader\recordingmanager.exe [2014-10-26] (RealNetworks, Inc.)
Task: {678C4008-F3FF-4DD0-85F5-538D291805D9} - System32\Tasks\{08EE9C66-0142-45D7-A8A7-07B4C4B2DED6} => pcalua.exe -a "C:\Users\Shalini\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\D8EASDXG\flux-setup.exe" -d C:\Users\Shalini\Desktop
Task: {73F7BDCD-28D9-49E3-96C2-8919E8CED4A7} - System32\Tasks\Norton 360\Norton Error Analyzer => C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\SymErr.exe [2014-01-30] (Symantec Corporation)
Task: {76452369-2CA3-40B6-BF9A-6767B6D309DB} - System32\Tasks\RealDownloaderRealUpgradeScheduledTaskS-1-5-21-3378327603-858952897-2991133919-1001 => C:\Program Files (x86)\RealNetworks\RealDownloader\RealUpgrade.exe [2014-10-26] (RealNetworks, Inc.)
Task: {8290A733-A621-4643-8355-6A3551550B52} - System32\Tasks\RealPlayerRealUpgradeScheduledTaskS-1-5-21-3378327603-858952897-2991133919-1001 => C:\Program Files (x86)\Real\RealUpgrade\RealUpgrade.exe [2014-10-30] (RealNetworks, Inc.)
Task: {881131C3-E9EB-4A86-8B8E-DE6A98D5D47C} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-01-09] (Google Inc.)
Task: {AC1B32A3-5510-4C51-A634-0424CD758F1B} - System32\Tasks\Microsoft\Microsoft Antimalware\Microsoft Antimalware Scheduled Scan => c:\Program Files\Microsoft Security Client\MpCmdRun.exe
Task: {AF78F87D-7FD6-434D-9B9D-434E906ABF6A} - System32\Tasks\RealDownloaderRealUpgradeLogonTaskS-1-5-21-3378327603-858952897-2991133919-1001 => C:\Program Files (x86)\RealNetworks\RealDownloader\RealUpgrade.exe [2014-10-26] (RealNetworks, Inc.)
Task: {B4C8C8F6-E44B-4A2E-BD10-EF60B6333B27} - System32\Tasks\RealDownloader Update Check => C:\Program Files (x86)\RealNetworks\RealDownloader\downloader2.exe [2014-10-29] ()
Task: {CA84E484-1920-4AD0-8D33-DAF61F0E7EE2} - System32\Tasks\Norton WSC Integration => C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\WSCStub.exe [2014-09-21] (Symantec Corporation)
Task: {DD6DCB55-D57E-4DBA-A7B7-93F8C0B3D59A} - System32\Tasks\Microsoft\Office\Office Automatic Updates => C:\Program Files\Microsoft Office 15\ClientX64\OfficeC2RClient.exe [2014-11-04] (Microsoft Corporation)
Task: {F1F7E907-51C7-478A-A432-3ACE63522A9A} - System32\Tasks\Norton 360\Norton Error Processor => C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\SymErr.exe [2014-01-30] (Symantec Corporation)
Task: C:\Windows\Tasks\FacebookUpdateTaskUserS-1-5-21-3378327603-858952897-2991133919-1003Core.job => C:\Users\Razorblade\AppData\Local\Facebook\Update\FacebookUpdate.exe
Task: C:\Windows\Tasks\FacebookUpdateTaskUserS-1-5-21-3378327603-858952897-2991133919-1003UA.job => C:\Users\Razorblade\AppData\Local\Facebook\Update\FacebookUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

==================== Loaded Modules (whitelisted) =============

2014-07-18 19:56 - 2014-05-20 08:19 - 00105640 _____ () C:\Program Files\Microsoft Office 15\ClientX64\ApiClient.dll
2014-10-26 22:59 - 2014-10-26 22:59 - 00039568 _____ () C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe
2014-10-30 05:41 - 2014-10-30 05:41 - 00031856 _____ () C:\Program Files (x86)\Real\UpdateService\RealPlayerUpdateSvc.exe
2014-11-21 23:20 - 2014-09-23 08:36 - 08897696 _____ () C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\1033\GrooveIntlResource.dll
2014-10-29 19:06 - 2014-10-29 19:06 - 00560192 _____ () C:\Program Files (x86)\RealNetworks\RealDownloader\downloader2.exe
2010-06-28 18:20 - 2010-06-28 18:20 - 00465576 _____ () C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\sqlite3.dll
2010-06-28 18:12 - 2010-06-28 18:12 - 01081600 _____ () C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\ACE.dll
2014-12-06 19:31 - 2014-12-06 19:31 - 00865880 _____ () c:\program files (x86)\real\realplayer\RPDS\Plugins\cldplin.dll
2014-10-30 05:41 - 2014-10-30 05:41 - 00035976 _____ () C:\Program Files (x86)\Real\UpdateService\DL2UpdatePlugin.dll
2014-10-30 05:41 - 2014-10-30 05:41 - 00039560 _____ () C:\Program Files (x86)\Real\UpdateService\RealDownloaderUpdatePlugin.dll
2014-10-30 05:41 - 2014-10-30 05:41 - 00032888 _____ () C:\Program Files (x86)\Real\UpdateService\RPDSUpdatePlugin.dll
2014-11-21 23:19 - 2014-11-21 23:19 - 00316576 _____ () C:\Program Files\Microsoft Office 15\root\office15\AppVIsvStream32.dll
2010-11-16 06:02 - 2009-05-20 01:02 - 00072200 _____ () C:\Program Files (x86)\Launch Manager\CdDirIo.dll
2014-10-12 23:33 - 2013-07-24 08:24 - 00137728 _____ () C:\Program Files (x86)\Common Files\Wondershare\Wondershare Helper Compact\CBSCreateVC.dll
2014-10-29 19:01 - 2014-10-29 19:01 - 01382048 _____ () C:\Program Files (x86)\RealNetworks\RealDownloader\cpprest100_1_2.dll
2014-12-06 19:31 - 2014-12-06 19:31 - 00573528 _____ () c:\program files (x86)\real\realplayer\RPDS\Lib\r1api.dll

==================== Alternate Data Streams (whitelisted) =========

(If an entry is included in the fixlist, only the Alternate Data Streams will be removed.)

==================== Safe Mode (whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)

HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\CleanHlp => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\CleanHlp.sys => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\CleanHlp => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\CleanHlp.sys => ""="Driver"

==================== EXE Association (whitelisted) =============

(If an entry is included in the fixlist, the default will be restored. None default entries will be removed.)

==================== MSCONFIG/TASK MANAGER disabled items =========

(Currently there is no automatic fix for this section.)

========================= Accounts: ==========================

Administrator (S-1-5-21-3378327603-858952897-2991133919-500 - Administrator - Disabled)
Boss (S-1-5-21-3378327603-858952897-2991133919-1005 - Administrator - Enabled) => C:\Users\Boss
Guest (S-1-5-21-3378327603-858952897-2991133919-501 - Limited - Disabled) => C:\Users\Guest
HomeGroupUser$ (S-1-5-21-3378327603-858952897-2991133919-1002 - Limited - Enabled)
Shalini (S-1-5-21-3378327603-858952897-2991133919-1001 - Administrator - Enabled) => C:\Users\Shalini

==================== Faulty Device Manager Devices =============

==================== Event log errors: =========================

Application errors:
==================
Error: (01/02/2015 10:40:41 AM) (Source: CVHSVC) (EventID: 100) (User: )
Description: Information only.
(Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: The operation timed out

Error: (12/30/2014 00:50:10 AM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program IEXPLORE.EXE version 11.0.9600.17496 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: d18

Start Time: 01d023f4520059c0

Termination Time: 0

Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Report Id:

Error: (12/19/2014 02:40:10 PM) (Source: .NET Runtime Optimization Service) (EventID: 1103) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v2.0.50727_32) - Tried to start a service that wasn't the latest version of CLR Optimization service. Will shutdown

Error: (12/19/2014 02:40:07 PM) (Source: .NET Runtime Optimization Service) (EventID: 1103) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v2.0.50727_64) - Tried to start a service that wasn't the latest version of CLR Optimization service. Will shutdown

Error: (12/19/2014 02:36:56 PM) (Source: Microsoft-Windows-CAPI2) (EventID: 512) (User: )
Description: The Cryptographic Services service failed to initialize the VSS backup "System Writer" object.

Details:
Could not query the status of the EventSystem service.

System Error:
A system shutdown is in progress.
.

Error: (12/19/2014 11:08:32 AM) (Source: VSS) (EventID: 8193) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance.  hr = 0x80040154, Class not registered
.

Operation:
   Set Snapshot Context

Context:
   Execution Context: Requestor

Error: (12/19/2014 11:08:32 AM) (Source: VSS) (EventID: 22) (User: )
Description: Volume Shadow Copy Service error: A critical component required by the Volume Shadow Copy service is not registered.
This might happened if an error occurred during Windows setup or during installation of a Shadow Copy provider.
The error returned from CoCreateInstance on class with CLSID {65ee1dba-8ff4-4a58-ac1c-3470ee2f376a} and Name Software Provider is [0x80040154, Class not registered
].

Operation:
   Set Snapshot Context

Context:
   Execution Context: Requestor

Error: (12/18/2014 11:28:34 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: recordingmanager.exe, version: 17.0.15.4, time stamp: 0x544ddf47
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000374
Fault offset: 0x000ce753
Faulting process id: 0x6810
Faulting application start time: 0xrecordingmanager.exe0
Faulting application path: recordingmanager.exe1
Faulting module path: recordingmanager.exe2
Report Id: recordingmanager.exe3

Error: (12/17/2014 01:02:14 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: recordingmanager.exe, version: 17.0.15.4, time stamp: 0x544ddf47
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000374
Fault offset: 0x000ce753
Faulting process id: 0x1b74
Faulting application start time: 0xrecordingmanager.exe0
Faulting application path: recordingmanager.exe1
Faulting module path: recordingmanager.exe2
Report Id: recordingmanager.exe3

Error: (12/14/2014 05:58:33 PM) (Source: Microsoft-Windows-CAPI2) (EventID: 257) (User: )
Description: The Cryptographic Services service failed to initialize the Catalog Database. The ESENT error was: -1305.

System errors:
=============
Error: (01/02/2015 06:38:06 PM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The Peer Name Resolution Protocol service terminated with the following error:
%%-2140993535

Error: (01/02/2015 06:38:06 PM) (Source: Service Control Manager) (EventID: 7001) (User: )
Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error:
%%-2140993535

Error: (01/02/2015 06:38:05 PM) (Source: Service Control Manager) (EventID: 7001) (User: )
Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error:
%%-2140993535

Error: (01/02/2015 06:38:05 PM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The Peer Name Resolution Protocol service terminated with the following error:
%%-2140993535

Error: (01/02/2015 06:38:06 PM) (Source: PNRPSvc) (EventID: 102) (User: )
Description: 0x80630801

Error: (01/02/2015 06:38:05 PM) (Source: PNRPSvc) (EventID: 102) (User: )
Description: 0x80630801

Error: (01/02/2015 05:58:03 PM) (Source: Service Control Manager) (EventID: 7001) (User: )
Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error:
%%-2140993535

Error: (01/02/2015 05:58:03 PM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The Peer Name Resolution Protocol service terminated with the following error:
%%-2140993535

Error: (01/02/2015 05:58:03 PM) (Source: PNRPSvc) (EventID: 102) (User: )
Description: 0x80630801

Error: (01/02/2015 05:47:49 PM) (Source: Service Control Manager) (EventID: 7001) (User: )
Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error:
%%-2140993535

Microsoft Office Sessions:
=========================
Error: (01/02/2015 10:40:41 AM) (Source: CVHSVC) (EventID: 100) (User: )
Description: (Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: The operation timed out

Error: (12/30/2014 00:50:10 AM) (Source: Application Hang) (EventID: 1002) (User: )
Description: IEXPLORE.EXE11.0.9600.17496d1801d023f4520059c00C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Error: (12/19/2014 02:40:10 PM) (Source: .NET Runtime Optimization Service) (EventID: 1103) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v2.0.50727_32) - Tried to start a service that wasn't the latest version of CLR Optimization service. Will shutdown

Error: (12/19/2014 02:40:07 PM) (Source: .NET Runtime Optimization Service) (EventID: 1103) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v2.0.50727_64) - Tried to start a service that wasn't the latest version of CLR Optimization service. Will shutdown

Error: (12/19/2014 02:36:56 PM) (Source: Microsoft-Windows-CAPI2) (EventID: 512) (User: )
Description:
Details:
Could not query the status of the EventSystem service.

System Error:
A system shutdown is in progress.

Error: (12/19/2014 11:08:32 AM) (Source: VSS) (EventID: 8193) (User: )
Description: CoCreateInstance0x80040154, Class not registered

Operation:
   Set Snapshot Context

Context:
   Execution Context: Requestor

Error: (12/19/2014 11:08:32 AM) (Source: VSS) (EventID: 22) (User: )
Description: {65ee1dba-8ff4-4a58-ac1c-3470ee2f376a}Software Provider0x80040154, Class not registered

Operation:
   Set Snapshot Context

Context:
   Execution Context: Requestor

Error: (12/18/2014 11:28:34 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: recordingmanager.exe17.0.15.4544ddf47ntdll.dll6.1.7601.18247521ea8e7c0000374000ce753681001d01a23bbb0380cC:\Program Files (x86)\RealNetworks\RealDownloader\recordingmanager.exeC:\Windows\SysWOW64\ntdll.dll7df0853d-8737-11e4-9452-1c7508b6c2ba

Error: (12/17/2014 01:02:14 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: recordingmanager.exe17.0.15.4544ddf47ntdll.dll6.1.7601.18247521ea8e7c0000374000ce7531b7401d019b389cfd0d1C:\Program Files (x86)\RealNetworks\RealDownloader\recordingmanager.exeC:\Windows\SysWOW64\ntdll.dlld3fb1b6b-8616-11e4-9452-1c7508b6c2ba

Error: (12/14/2014 05:58:33 PM) (Source: Microsoft-Windows-CAPI2) (EventID: 257) (User: )
Description: -1305

==================== Memory info ===========================

Processor: AMD Phenom™ II N830 Triple-Core Processor
Percentage of memory in use: 42%
Total physical RAM: 3834.9 MB
Available physical RAM: 2197.64 MB
Total Pagefile: 7667.98 MB
Available Pagefile: 5779.63 MB
Total Virtual: 8192 MB
Available Virtual: 8191.84 MB

==================== Drives ================================

Drive c: (Acer) (Fixed) (Total:451.66 GB) (Free:361.64 GB) NTFS

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (MBR Code: Windows 7 or 8) (Size: 465.8 GB) (Disk ID: 820DE01F)
Partition 1: (Not Active) - (Size=14 GB) - (Type=27)
Partition 2: (Active) - (Size=100 MB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=451.7 GB) - (Type=07 NTFS)

==================== End Of Log ============================

 

Thank you so much,

Shalini



#6 nasdaq

nasdaq

  • Malware Response Team
  • 38,242 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:08:56 AM

Posted 04 January 2015 - 08:42 AM

This is just a registry cleanup. No malware was found.

Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below.
start

CloseProcesses:

ShortcutTarget: OpenOffice.org 3.1.lnk -> C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe (No File)
SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
Handler: WSAllMyTubechrome - No CLSID Value
Winsock: Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll File Not found ()
Winsock: Catalog5-x64 07 C:\Program Files\Bonjour\mdnsNSP.dll File Not found ()
CHR Extension: (Google Wallet) - C:\Users\Shalini\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2014-01-09]
CHR HKLM\...\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - No Path
CHR HKLM-x32\...\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - No Path
S2 McciCMService64; "C:\Program Files\Common Files\Motive\McciCMService.exe" [X]
S3 cleanhlp; \??\C:\Program Files (x86)\Emsisoft Anti-Malware\cleanhlp64.sys [X]
S3 MREMP50a64; \??\C:\PROGRA~1\COMMON~1\Motive\MREMP50a64.SYS [X]
S3 MREMPR5; \??\C:\PROGRA~1\COMMON~1\Motive\MREMPR5.SYS [X]
S3 MRENDIS5; \??\C:\PROGRA~1\COMMON~1\Motive\MRENDIS5.SYS [X]
S3 MRESP50a64; \??\C:\PROGRA~1\COMMON~1\Motive\MRESP50a64.SYS [X]

End
Save the files as fixlist.txt into the same folder as FRST

Run FRST and click Fix only once and wait.

Restart the computer normally to reset the registry.

The tool will create a log Fixlog.txt please post it to your reply.
===

Lets check further.

--RogueKiller--
  • Download & SAVE to your Desktop For 32bit system or For 64bit system
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller+
=======

All in all how is the computer running?

#7 Shals

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Posted 05 January 2015 - 12:12 AM

Hello Nasdaq ,

 

Thank you so much for all your help and your time here.

 

Here are the report from FRST and RogueKiller

 

FIXLOG.TXT

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 04-01-2015
Ran by Shalini at 2015-01-04 23:40:01 Run:1
Running from C:\Users\Shalini\Desktop
Loaded Profile: Shalini (Available profiles: Shalini & Boss & Guest)
Boot Mode: Normal
==============================================

Content of fixlist:
*****************
start

CloseProcesses:

ShortcutTarget: OpenOffice.org 3.1.lnk -> C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe (No File)
SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
Handler: WSAllMyTubechrome - No CLSID Value
Winsock: Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll File Not found ()
Winsock: Catalog5-x64 07 C:\Program Files\Bonjour\mdnsNSP.dll File Not found ()
CHR Extension: (Google Wallet) - C:\Users\Shalini\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2014-01-09]
CHR HKLM\...\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - No Path
CHR HKLM-x32\...\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - No Path
S2 McciCMService64; "C:\Program Files\Common Files\Motive\McciCMService.exe" [X]
S3 cleanhlp; \??\C:\Program Files (x86)\Emsisoft Anti-Malware\cleanhlp64.sys [X]
S3 MREMP50a64; \??\C:\PROGRA~1\COMMON~1\Motive\MREMP50a64.SYS [X]
S3 MREMPR5; \??\C:\PROGRA~1\COMMON~1\Motive\MREMPR5.SYS [X]
S3 MRENDIS5; \??\C:\PROGRA~1\COMMON~1\Motive\MRENDIS5.SYS [X]
S3 MRESP50a64; \??\C:\PROGRA~1\COMMON~1\Motive\MRESP50a64.SYS [X]

End
*****************

Processes closed successfully.
C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe not found.
HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value deleted successfully.
HKU\S-1-5-19\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value deleted successfully.
HKU\S-1-5-20\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value deleted successfully.
HKCR\PROTOCOLS\Handler\Handler: WSAllMyTubechrome - No CLSID Value => Key not found.
Winsock: Catalog entry 000000000007 => Deleted successfully.
Winsock: Catalog entry 000000000007 => Deleted successfully.
C:\Users\Shalini\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda => Moved successfully.
"HKLM\SOFTWARE\Google\Chrome\Extensions\iikflkcanblccfahdhdonehdalibjnif" => Key deleted successfully.
"HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\iikflkcanblccfahdhdonehdalibjnif" => Key deleted successfully.
McciCMService64 => Service deleted successfully.
cleanhlp => Service deleted successfully.
MREMP50a64 => Service deleted successfully.
MREMPR5 => Service deleted successfully.
MRENDIS5 => Service deleted successfully.
MRESP50a64 => Service deleted successfully.

The system needed a reboot.

==== End of Fixlog 23:40:04 ====

 

Report from Rogue Killer

RogueKiller V10.1.1.0 (x64) [Dec 23 2014] by Adlice Software
mail : http://www.adlice.com/contact/
Feedback : http://forum.adlice.com
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://www.adlice.com

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Shalini [Administrator]
Mode : Delete -- Date : 01/05/2015  00:03:09

¤¤¤ Processes : 0 ¤¤¤

¤¤¤ Registry : 9 ¤¤¤
[PUM.HomePage] (X64) HKEY_USERS\S-1-5-21-3378327603-858952897-2991133919-1001\Software\Microsoft\Internet Explorer\Main | Start Page : about:tabs  -> Replaced (http://go.microsoft.com/fwlink/p/?LinkId=255141)
[PUM.HomePage] (X86) HKEY_USERS\S-1-5-21-3378327603-858952897-2991133919-1001\Software\Microsoft\Internet Explorer\Main | Start Page : about:tabs  -> Replaced (http://go.microsoft.com/fwlink/p/?LinkId=255141)
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{02C22803-89B7-459E-8E36-784252E6AAAA} | DhcpNameServer : 192.168.1.1 68.237.161.12 [UNITED STATES (US)]  -> Replaced ()
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Tcpip\Parameters\Interfaces\{02C22803-89B7-459E-8E36-784252E6AAAA} | DhcpNameServer : 192.168.1.1 68.237.161.12 [UNITED STATES (US)]  -> Replaced ()
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet002\Services\Tcpip\Parameters\Interfaces\{02C22803-89B7-459E-8E36-784252E6AAAA} | DhcpNameServer : 192.168.1.1 68.237.161.12 [UNITED STATES (US)]  -> Replaced ()
[PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Replaced (0)
[PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1  -> Replaced (0)
[PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Replaced (0)
[PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1  -> Replaced (0)

¤¤¤ Tasks : 1 ¤¤¤
[Suspicious.Path] \Microsoft\Microsoft Antimalware\Microsoft Antimalware Scheduled Scan -- c:\Program Files\Microsoft Security Client\MpCmdRun.exe (Scan -ScheduleJob -RestrictPrivileges) -> Deleted

¤¤¤ Files : 0 ¤¤¤

¤¤¤ Hosts File : 0 ¤¤¤

¤¤¤ Antirootkit : 1 (Driver: Loaded) ¤¤¤
[Filter(Kernel.Filter)] \Driver\atapi @ \Device\NTIDrvr1 : \Driver\GEARAspiWDM @ Unknown (\??\C:\Windows\system32\drivers\NTIDrvr.sys)

¤¤¤ Web browsers : 1 ¤¤¤
[PUM.HomePage][FIREFX:Config] sey70uvl.default : user_pref("browser.startup.homepage", "https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=12&ct=1418689043&rver=6.4.6456.0&wp=MBI_SSL_SHARED&wreply=https:%2F%2Fbay169.mail.live.com%2Fdefault.aspx%3Frru%3Dinbox&lc=1033&id=64855&mkt=en-us&cbcxt=mai"); -> Replaced (about:home)

¤¤¤ MBR Check : ¤¤¤
+++++ PhysicalDrive0: Hitachi HTS545050B9A300 ATA Device +++++
--- User ---
[MBR] 205b903901d0902fdd34c060ac59f465
[BSP] 578d95c2848d6c6ab6c27cd1f5b3670b : Windows Vista/7/8 MBR Code
Partition table:
0 - [XXXXXX] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 14336 MB
1 - [ACTIVE] NTFS (0x7) [VISIBLE] Offset (sectors): 29362176 | Size: 100 MB
2 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 29566976 | Size: 462502 MB
User = LL1 ... OK
User = LL2 ... OK

============================================
RKreport_SCN_01042015_235559.log

 

 

The computer is running okay.  When I go into task manager, I do not see the COM surrogate running under my username.  When I click on "Show processes from all users, two instances of COM surrogate dllhost.exe still show up.  When I click on either one of them, they both disappear from the task manager window.  I am not sure if that is okay.  Please advise.

 

Thank you so much for all your help with this.  Take care



#8 nasdaq

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Posted 05 January 2015 - 08:55 AM

Download Security Check by screen317 from here
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
p.s.
If the SecurityCheck program fails to run for any reason, run it as an Administrator.

If the site is busy or not available use this mirror site:
http://www.bleepingcomputer.com/download/securitycheck/

How is the computer running now?

======

#9 Shals

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Posted 05 January 2015 - 12:18 PM

Hello,

Below is the result from security check's CHECKUP.TXT

 

 Results of screen317's Security Check version 0.99.93 
 Windows 7 Service Pack 1 x64 (UAC is enabled) 
 Internet Explorer 11 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
Norton 360   
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Java 8 Update 25 
 Java version 32-bit out of Date!
 Adobe Reader XI 
 Mozilla Firefox (34.0.5)
 Google Chrome (39.0.2171.71)
 Google Chrome (39.0.2171.95)
````````Process Check: objlist.exe by Laurent```````` 
 Symantec Norton Online Backup NOBuAgent.exe 
 Symantec Norton Online Backup NOBuClient.exe 
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 3%
````````````````````End of Log``````````````````````

 

Again, the computer is running okay.  When I go into task manager, I do not see the COM surrogate running under my username.  When I click on "Show processes from all users, two instances of COM surrogate dllhost.exe still show up.  When I click on either one of them, they both disappear from the task manager window.  I am not sure if that is okay.  Please advise.

 

Have a nice day,
 



#10 nasdaq

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Posted 05 January 2015 - 02:29 PM

You have the latest Java version for you 64 Bit operating system.

Restore your Windows 7 to the Last good configuration
Follow the instructions on this page.

http://windows.microsoft.com/en-ca/windows/using-last-known-good-configuration#1TC=windows-7
<<<>>>

Keep me posted on the dllhost issue.

#11 Shals

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Posted 08 January 2015 - 04:18 PM

hello,

 

I followed your instructions and did a "Last Good Configuration" restore.  However when I went into task manager there were 3 instances of  dllhost.exe running when I clicked "Show processes from all users."   So the dllhost issue is still there.



#12 nasdaq

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Posted 09 January 2015 - 08:13 AM

If you computer is running well than there is not problems with these dllhost.exe.

The dllhost.exe file manages DLL based applications required by the operating system.

#13 Shals

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Posted 09 January 2015 - 06:09 PM

Hello,

 

So far everything was running okay.  Earlier today I got the blue screen when I was watching a presentation online and now internet explorer is very slow.  In fact I could not get on this website at all and had to use firefox to access the site.  Is this part of the same problem or something very different all togethor.

 

Thanks a lot for all your help, Shalini



#14 nasdaq

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Posted 10 January 2015 - 09:01 AM

We will check your BIOS and Master boot record.

Read carefully and follow these steps.
TDSS
  • Download TDSSKiller and save it to your Desktop.
  • Doubleclick on TDSSKiller.exe to run the application.
  • Then click on Start Scan.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.

    TDSSKillerSuspicious-1.png
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • Important: Do NOT change the default action on your own unless instructed by a malware Helper! Doing so may render your computer unbootable.
    TDSSKillerMal-1.png
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.

    TDSSKillerCompleted.png
  • If no reboot is required, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.
===

Download http://public.avast.com/~gmerek/aswMBR.exe (aswMBR.exe) to your desktop. Double click the aswMBR.exe to run it.
  • Click the "Scan" button to start scan.
  • Upon completion of the scan, click Save log, and save it to your desktop. (Note - do not select any Fix at this time) <- IMPORTANT
  • Please paste the contents of that log in your next reply.
There shall also be a file on your desktop named MBR.dat. Right click that file and select Send To>Compressed (zipped) folder. Please attach that zipped file in your next reply.
===

Wait for further instructions.

#15 Shals

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Posted 13 January 2015 - 05:48 PM

Hello Nasdaq,

I ran TDSSkiller.exe and it found 0 threats and did not generate a report.  I then ran aswMBR.exe as you directed and it ran a Quickscan.  Below are the contents of the report.

 

swMBR version 1.0.1.2252 Copyright© 2014 AVAST Software
Run date: 2015-01-12 15:45:52
-----------------------------
15:45:52.659    OS Version: Windows x64 6.1.7601 Service Pack 1
15:45:52.659    Number of processors: 3 586 0x503
15:45:52.669    ComputerName: SHALINI-LAPTOP  UserName: Shalini
15:45:54.739    Initialize success
15:45:55.139    VM: initialized successfully
15:45:55.149    VM: Amd CPU supported
15:47:53.939    AVAST engine defs: 15011201
15:48:21.129    Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-0
15:48:21.139    Disk 0 Vendor: Hitachi_HTS545050B9A300 PB4OC60F Size: 476940MB BusType: 11
15:48:21.339    Disk 0 MBR read successfully
15:48:21.339    Disk 0 MBR scan
15:48:21.349    Disk 0 Windows 7 default MBR code
15:48:21.369    Disk 0 Partition 1 00     27 Hidden NTFS WinRE NTFS        14336 MB offset 2048
15:48:21.389    Disk 0 Partition 2 80 (A) 07    HPFS/NTFS NTFS          100 MB offset 29362176
15:48:21.429    Disk 0 Boot: NTFS     code=1
15:48:21.469    Disk 0 Partition 3 00     07    HPFS/NTFS NTFS       462502 MB offset 29566976
15:48:21.629    Disk 0 scanning C:\Windows\system32\drivers
15:48:36.529    Service scanning
15:48:42.829    Service BHDrvx64 C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\BASHDefs\20141209.001\BHDrvx64.sys **LOCKED** 5
15:48:47.789    Service eeCtrl C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys **LOCKED** 5
15:48:48.569    Service EraserUtilRebootDrv C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys **LOCKED** 5
15:48:52.879    Service IDSVia64 C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\IPSDefs\20150107.001\IDSvia64.sys **LOCKED** 5
15:48:59.269    Service NAVENG C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\VirusDefs\20150111.025\ENG64.SYS **LOCKED** 5
15:48:59.799    Service NAVEX15 C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\VirusDefs\20150111.025\EX64.SYS **LOCKED** 5
15:49:22.589    Modules scanning
15:49:22.599    Disk 0 trace - called modules:
15:49:22.639    ntoskrnl.exe CLASSPNP.SYS disk.sys ataport.SYS PCIIDEX.SYS hal.dll msahci.sys
15:49:22.649    1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8004310060]
15:49:22.659    3 CLASSPNP.SYS[fffff8800100143f] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-0[0xfffffa8004290060]
15:49:24.639    AVAST engine scan C:\Windows
15:49:28.889    AVAST engine scan C:\Windows\system32
15:54:42.847    AVAST engine scan C:\Windows\system32\drivers
15:55:01.927    AVAST engine scan C:\Users\Shalini
16:05:16.112    AVAST engine scan C:\ProgramData
16:09:37.102    Disk 0 statistics 3732929/0/0 @ 2.05 MB/s
16:09:37.122    Scan finished successfully
16:12:37.068    Disk 0 MBR has been saved successfully to "C:\Users\Shalini\Desktop\MBR.dat"
16:12:37.078    The log file has been saved successfully to "C:\Users\Shalini\Desktop\aswMBR.txt"

 

I also did the scan on my hard drive just to be on the safe side and below is the report for that.

aswMBR version 1.0.1.2252 Copyright© 2014 AVAST Software
Run date: 2015-01-12 20:51:01
-----------------------------
20:51:01.717    OS Version: Windows x64 6.1.7601 Service Pack 1
20:51:01.717    Number of processors: 3 586 0x503
20:51:01.717    ComputerName: SHALINI-LAPTOP  UserName: Shalini
20:51:05.820    Initialize success
20:51:06.818    VM: initialized successfully
20:51:06.974    VM: Amd CPU supported virtualizedSuspended
20:52:17.143    AVAST engine defs: 15011201
20:56:32.173    Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-0
20:56:32.173    Disk 0 Vendor: Hitachi_HTS545050B9A300 PB4OC60F Size: 476940MB BusType: 11
20:56:33.077    Disk 0 MBR read successfully
20:56:33.093    Disk 0 MBR scan
20:56:33.109    Disk 0 Windows 7 default MBR code
20:56:33.171    Disk 0 Partition 1 00     27 Hidden NTFS WinRE NTFS        14336 MB offset 2048
20:56:33.233    Disk 0 Partition 2 80 (A) 07    HPFS/NTFS NTFS          100 MB offset 29362176
20:56:33.311    Disk 0 Boot: NTFS     code=1
20:56:33.374    Disk 0 Partition 3 00     07    HPFS/NTFS NTFS       462502 MB offset 29566976
20:56:34.341    Disk 0 scanning C:\Windows\system32\drivers
20:57:41.780    Service scanning
20:57:50.142    Service BHDrvx64 C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\BASHDefs\20141209.001\BHDrvx64.sys **LOCKED** 5
20:57:55.867    Service eeCtrl C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys **LOCKED** 5
20:57:56.694    Service EraserUtilRebootDrv C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys **LOCKED** 5
20:58:01.935    Service IDSVia64 C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\IPSDefs\20150107.001\IDSvia64.sys **LOCKED** 5
20:58:10.921    Service NAVENG C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\VirusDefs\20150112.002\ENG64.SYS **LOCKED** 5
20:58:11.358    Service NAVEX15 C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\VirusDefs\20150112.002\EX64.SYS **LOCKED** 5
20:58:43.681    Modules scanning
20:58:43.681    Disk 0 trace - called modules:
20:58:43.743    ntoskrnl.exe CLASSPNP.SYS disk.sys ataport.SYS PCIIDEX.SYS hal.dll msahci.sys
20:58:43.743    1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8004310060]
20:58:43.743    3 CLASSPNP.SYS[fffff8800100143f] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-0[0xfffffa8004290060]
20:58:47.628    AVAST engine scan C:\
02:11:01.947    Disk 0 statistics 33959876/0/0 @ 1.00 MB/s
02:11:01.962    Scan finished successfully
08:39:25.610    Disk 0 MBR has been saved successfully to "C:\Users\Shalini\Desktop\MBR.dat"
08:39:25.626    The log file has been saved successfully to "C:\Users\Shalini\Desktop\aswMBR2.txt"

 

Attached is the mbr.dat file zipped.

 

The computer is running the same.  But now Norton 360 is giving me an error message and asking me to reinstall it.  Thanks a lot for all your help so far.

 

 

Attached Files

  • Attached File  MBR.zip   564bytes   0 downloads





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