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Help with finding out what is opening IE


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13 replies to this topic

#1 Iamvarr

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Posted 26 December 2014 - 05:37 PM

Hello,

 

I am trying to figure out what is opening IE and redirecting it some where telling me to update it. I don't ever use IE so I know i have something on my computer. I have checked the event logs to try and see what happens before it. I have reviewed my log files. I have even tried selective startup. All without any luck finding the darn thing. I also think whatever it is, is preventing my Dropbox from connecting.



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#2 Guest_LighthouseParty_*

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Posted 26 December 2014 - 05:41 PM

Hello there     :welcome:
 
Welcome to Bleeping Computer, I'm LighthouseParty. Let's run a couple of scans to see what could be causing this. Can you confirm what website you're getting re-directed to, asking you to update?

:step1: Please download MiniToolBox to your desktop

  • Double click MiniToolBox.
  • Select the following and then press go.
  • Post the log in your next reply.

Flush DNS
Reset IE Proxy Settings
Reset FF Proxy Settings
List Installed Programs
List Restore Points

:step2: Please download Malwarebytes Anti-Malware to your desktop

  • Double click mbam-setup-x.x.x.xxxx and follow the on-screen instructions.
  • On the dashboard, click update now.
  • After that, click scan now - the scan will now begin.
  • When the scan's completed, select apply actions - make sure the action is quarantine.
  • Restart your computer.

How to get the log.

  • On the dashboard, select the history tab and click application logs.
  • Select the log which has the time and date of when you did the scan.
  • Click copy to clipboard and paste it into your reply.

:step3: Please download Security Check to your desktop

  • Double click SecurityCheck and follow the on-screen instructions.
  • A log should open, called checkup.txt.
  • Please post the contents of it in your next reply.

:step4: Please download Malwarebytes Anti-Rootkit to your desktop

  • Double click it and click ok (Make sure to extract it to your desktop)
  • When it opens, click next and then update.
  • After it's updated, click next and then scan.
  • If malware is detected, select clean, then restart your computer.
  • Open 'MBAR' on your desktop and paste the contens in your reply of the following logs:
  • mbar-log-xx.xx.xx.txt and system-log.txt.

:step5: Non-malware removal steps

Run System File Checker - http://support.microsoft.com/KB/929833
Run Disk Check - http://support.microsoft.com/kb/2641432


Thanks and good luck!


Edited by boopme, 26 December 2014 - 06:35 PM.


#3 boopme

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Posted 26 December 2014 - 06:28 PM

Even though you do not use IE, you need to install any Security updates for it and Windows.

What browser are you using?


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#4 Iamvarr

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Posted 26 December 2014 - 09:47 PM

Even though you do not use IE, you need to install any Security updates for it and Windows.

What browser are you using?

The update was not coming from Microsoft but some other site. Windows update normally would handle IE updates.

 

 

Hello there     :welcome:
 
Welcome to Bleeping Computer, I'm LighthouseParty. Let's run a couple of scans to see what could be causing this. Can you confirm what website you're getting re-directed to, asking you to update?

:step1: Please download MiniToolBox to your desktop
:step2: Please download Malwarebytes Anti-Malware to your desktop

:step3: Please download Security Check to your desktop

:step4: Please download Malwarebytes Anti-Rootkit to your desktop

:step5: Non-malware removal steps
 

 

After doing step one my computer started reporting proxy server was not working and I don't use a proxy.

Log file of MinitoolBox:

Ran by pandora (administrator) on 26-12-2014 at 16:54:50
Running from "C:\Users\pandora\Downloads"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
========================= Flush DNS: ===================================
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
"Reset IE Proxy Settings": IE Proxy Settings were reset.
"Reset FF Proxy Settings": Firefox Proxy settings were reset.
=========================== Installed Programs ============================
7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.246 - Adobe Systems Incorporated)
Adobe Flash Player 16 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 16.0.0.235 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.10) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.10 - Adobe Systems Incorporated)
Adobe Refresh Manager (x32 Version: 1.8.0 - Adobe Systems Incorporated) Hidden
Afterfall InSanity Extended Edition (HKLM-x32\...\Steam App 224420) (Version:  - Intoxicate Studios)
AI Suite II (HKLM-x32\...\{34D3688E-A737-44C5-9E2A-FF73618728E1}) (Version: 2.01.01 - ASUSTeK Computer Inc.)
Andy OS (HKLM-x32\...\Andy OS) (Version: 0.41 - Andy OS, Inc)
APB Reloaded (HKLM-x32\...\Steam App 113400) (Version:  - Reloaded Productions)
Asmedia ASM104x USB 3.0 Host Controller Driver (HKLM-x32\...\{E4FB0B39-C991-4EE7-95DD-1A1A7857D33D}) (Version: 1.14.3.0 - Asmedia Technology)
Asmedia ASM106x SATA Host Controller Driver (HKLM-x32\...\{61942EF5-2CD8-47D4-869C-2E9A8BB085F1}) (Version: 1.3.4.000 - Asmedia Technology)
AutoIt v3.3.8.1 (HKLM-x32\...\AutoItv3) (Version:  - AutoIt Team)
Battle.net (HKLM-x32\...\Battle.net) (Version:  - Blizzard Entertainment)
BIK Player (HKLM-x32\...\{C755A3D1-0C93-4B0C-94C4-41C178116B64}_is1) (Version:  - bikplayer.com)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Borderlands 2 (HKLM-x32\...\Steam App 49520) (Version:  - Gearbox Software)
CCNA Network Simulator (HKLM-x32\...\CCNA Network Simulator) (Version: 1.0.0.0 - Acme Corporation)
ChromecastApp (HKCU\...\{079ede36-133d-44b0-8053-c7c1fa8d2e0d}_is1) (Version: 1.5.1383.0 - Google Inc.)
Cisco ASDM-IDM Launcher (HKLM-x32\...\{67DBBD6B-8B80-4569-8392-F89D0575F37F}) (Version: 1.5.50 - Cisco Systems, Inc.)
Cisco Configuration Professional (HKLM-x32\...\{29342492-9F4F-4089-866A-10D801B610FD}) (Version: 1.2 - Cisco Systems)
CPUID ROG CPU-Z 1.69 (HKLM\...\CPUID ROG CPU-Z_is1) (Version: 1.69 - CPUID, Inc.)
Crash Time II (HKLM-x32\...\Steam App 11390) (Version:  - RTL interactive)
Definition Update for Microsoft Office 2010 (KB2910899) 64-Bit Edition (HKLM\...\{91140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{4A25440C-70D7-45A3-881E-92DD0D6C0BDB}) (Version:  - Microsoft)
Desktop Support Tools (HKLM-x32\...\{22E23DF0-7FAE-4DA2-9DA2-45B984AA742C}_is1) (Version:  - Time Warner Cable)
Desktop Ticker 1.8 (HKLM-x32\...\{bb73892d-4896-4649-8bdb-e80656e1f81a}}_is1) (Version:  - Mike Batt)
Desktop Ticker 1.9 (HKLM\...\{bb73892d-4896-4649-8bdb-e80656e1f81a}}_is1) (Version:  - Mike Batt)
Diablo III (HKLM-x32\...\Diablo III) (Version:  - Blizzard Entertainment)
Don't Starve (HKLM-x32\...\Steam App 219740) (Version:  - Klei Entertainment)
Dota 2 (HKLM-x32\...\Steam App 570) (Version:  - Valve)
Dropbox (HKCU\...\Dropbox) (Version: 3.0.4 - Dropbox, Inc.)
EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version:  - )
EPSON WorkForce 500 Series Printer Uninstall (HKLM\...\EPSON WorkForce 500 Series) (Version:  - SEIKO EPSON Corporation)
gedit 2.30.1 (HKLM-x32\...\gedit_is1) (Version: 2.30.1 - GNOME)
GIMP 2.8.6 (HKLM\...\GIMP-2_is1) (Version: 2.8.6 - The GIMP Team)
GNS3 0.8.6 (HKLM-x32\...\GNS3) (Version: 0.8.6 - )
GnuWin32: Wget-1.11.4-1 (HKLM-x32\...\Wget-1.11.4-1_is1) (Version: 1.11.4-1 - GnuWin32)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 39.0.2171.95 - Google Inc.)
Google Drive (HKLM-x32\...\{C60F3836-333A-4AE2-B526-CFDBA143A9BA}) (Version: 1.18.7821.2489 - Google, Inc.)
Google Talk Plugin (HKLM-x32\...\{0C5C1177-94C5-3EFB-A8BE-3F6AF1AF887F}) (Version: 5.38.6.0 - Google)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
GRID 2 (HKLM-x32\...\Steam App 44350) (Version:  - Codemasters Racing)
grillaprice (HKLM-x32\...\grillaprice) (Version:  - )
Half-Life 2 (HKLM-x32\...\Steam App 220) (Version:  - Valve)
Half-Life 2: Episode One (HKLM-x32\...\Steam App 380) (Version:  - Valve)
Half-Life 2: Episode Two (HKLM-x32\...\Steam App 420) (Version:  - Valve)
Half-Life 2: Lost Coast (HKLM-x32\...\Steam App 340) (Version:  - Valve)
Hearthstone (HKLM-x32\...\Hearthstone) (Version:  - Blizzard Entertainment)
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.1.0.1252 - Intel Corporation)
Intel® Network Connections 17.3.63.0 (HKLM\...\PROSetDX) (Version: 17.3.63.0 - Intel)
Intel® Network Connections 17.3.63.0 (Version: 17.3.63.0 - Intel) Hidden
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 11.1.0.1006 - Intel Corporation)
Intel® Smart Connect Technology 3.0 x64 (HKLM\...\{DE788AD4-F7CE-4995-ADF8-56174A7B613C}) (Version: 3.0.41.1571 - Intel)
Intel® USB 3.0 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 1.0.5.235 - Intel Corporation)
Intel® Trusted Connect Service Client (Version: 1.24.388.1 - Intel Corporation) Hidden
Intel® Watchdog Timer Driver (Intel® WDT) (HKLM-x32\...\{3FD0C489-0F02-481a-A3E1-9754CD396761}) (Version:  - Intel Corporation)
Java 7 Update 55 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217045FF}) (Version: 7.0.550 - Oracle)
Java Auto Updater (x32 Version: 2.1.9.8 - Sun Microsystems, Inc.) Hidden
Java SE Development Kit 7 Update 45 (64-bit) (HKLM\...\{64A3A4F4-B792-11D6-A78A-00B0D0170450}) (Version: 1.7.0.450 - Oracle)
LastPass(uninstall only) (HKLM-x32\...\LastPass) (Version:  - LastPass)
Loadout (HKLM-x32\...\Steam App 208090) (Version:  - Edge of Reality)
Magic: The Gathering — Duels of the Planeswalkers 2012 (HKLM-x32\...\Steam App 49470) (Version:  - Stainless Games Ltd)
Marvel Heroes (HKLM-x32\...\Steam App 226320) (Version:  - Gazillion Entertainment)
Marvel Heroes (Test Center) (HKLM-x32\...\{a2096aa3-17fd-429d-bc16-cd5925d167be}_is1) (Version: 1.0 - Gazillion Entertainment)
Marvel Heroes Game (HKLM-x32\...\{ca6069b5-fc6b-4ce8-a03e-2304143706b7}_is1) (Version: 1.0 - Gazillion Entertainment)
Marvel Puzzle Quest: Dark Reign (HKLM-x32\...\Steam App 234330) (Version:  - )
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft ASP.NET MVC 4 Runtime (HKLM-x32\...\{3FE312D5-B862-40CE-8E4E-A6D8ABF62736}) (Version: 4.0.40804.0 - Microsoft Corporation)
Microsoft Mouse and Keyboard Center (HKLM\...\Microsoft Mouse and Keyboard Center) (Version: 2.3.188.0 - Microsoft Corporation)
Microsoft Mouse and Keyboard Center (Version: 2.3.188.0 - Microsoft Corporation) Hidden
Microsoft Office Access MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Office 32-bit Components 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Professional Plus 2010 (HKLM\...\Office14.PROPLUSR) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Office Professional Plus 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 32-bit MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Security Client (Version: 4.6.0305.0 - Microsoft Corporation) Hidden
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.6.305.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610 (HKLM-x32\...\{a1909659-0a08-4554-8af1-2175904903a1}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610 (HKLM-x32\...\{95716cce-fc71-413f-8ad5-56c2892d4b3a}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.60610 (Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.60610 (Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.60610 (x32 Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.60610 (x32 Version: 11.0.60610 - Microsoft Corporation) Hidden
Mozilla Firefox 34.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 34.0 (x86 en-US)) (Version: 34.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 29.0.1 - Mozilla)
Mumble 1.2.4 (HKLM-x32\...\{E0955568-4353-4C85-8988-285A8C0F5E87}) (Version: 1.2.4 - Thorvald Natvig)
MySQL Server 5.0 (HKLM-x32\...\{97EFE060-CE35-4709-9B3A-5D3C8F686FED}) (Version: 5.0.90 - MySQL AB)
MySQL Tools for 5.0 (HKLM-x32\...\{FCB10DE3-E190-4A7E-B06A-FAC61567ABFC}) (Version: 5.0.17 - MySQL AB, Sun Microsystems, Inc.)
NetBeans IDE 7.4 (HKLM\...\nbi-nb-base-7.4.0.0.201310111528) (Version: 7.4 - NetBeans.org)
NVIDIA 3D Vision Controller Driver 344.75 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 344.75 - NVIDIA Corporation)
NVIDIA 3D Vision Driver 344.75 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 344.75 - NVIDIA Corporation)
NVIDIA Control Panel 344.75 (Version: 344.75 - NVIDIA Corporation) Hidden
NVIDIA GeForce Experience 2.1.4 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 2.1.4 - NVIDIA Corporation)
NVIDIA GeForce Experience Service (Version: 16.13.65 - NVIDIA Corporation) Hidden
NVIDIA Graphics Driver 344.75 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 344.75 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.32.1 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.32.1 - NVIDIA Corporation)
NVIDIA Install Application (Version: 2.1002.162.1284 - NVIDIA Corporation) Hidden
NVIDIA LED Visualizer 1.0 (Version: 1.0 - NVIDIA Corporation) Hidden
NVIDIA Network Service (Version: 2.0 - NVIDIA Corporation) Hidden
NVIDIA PhysX (x32 Version: 9.14.0702 - NVIDIA Corporation) Hidden
NVIDIA PhysX System Software 9.14.0702 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.14.0702 - NVIDIA Corporation)
NVIDIA ShadowPlay 16.13.65 (Version: 16.13.65 - NVIDIA Corporation) Hidden
NVIDIA Stereoscopic 3D Driver (x32 Version: 7.17.12.6514 - NVIDIA Corporation) Hidden
NVIDIA Update 16.13.65 (Version: 16.13.65 - NVIDIA Corporation) Hidden
NVIDIA Update Core (Version: 16.13.65 - NVIDIA Corporation) Hidden
NVIDIA Virtual Audio 1.2.26 (Version: 1.2.26 - NVIDIA Corporation) Hidden
Open Broadcaster Software (HKLM-x32\...\Open Broadcaster Software) (Version:  - )
OpenAL (HKLM-x32\...\OpenAL) (Version:  - )
Oracle VM VirtualBox 4.3.18 (HKLM\...\{74B7E6F9-DCAC-4ADB-B2D0-EEFDD1B5AC25}) (Version: 4.3.18 - Oracle Corporation)
Path of Exile (HKLM-x32\...\Steam App 238960) (Version:  - Grinding Gear Games)
PAYDAY 2 (HKLM-x32\...\Steam App 218620) (Version:  - OVERKILL - a Starbreeze Studio.)
Pidgin (HKLM-x32\...\Pidgin) (Version: 2.10.7 - )
PunkBuster Services (HKLM-x32\...\PunkBusterSvc) (Version: 0.993 - Even Balance, Inc.)
Razer Core (HKLM-x32\...\Razer Core) (Version: 1.0.1.66 - Razer Inc)
Razer Synapse 2.0 (HKLM-x32\...\{0D78BEE2-F8FF-4498-AF1A-3FF81CED8AC6}) (Version: 1.18.17.22533 - Razer Inc.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6699 - Realtek Semiconductor Corp.)
RIFT (HKCU\...\RIFT) (Version:  - Trion Worlds, Inc.)
SABnzbd 0.7.11 (HKLM-x32\...\SABnzbd) (Version: 0.7.11 - The SABnzbd Team)
Samsung Kies3 (HKLM-x32\...\InstallShield_{88547073-C566-4895-9005-EBE98EA3F7C7}) (Version: 3.2.14083.9 - Samsung Electronics Co., Ltd.)
Samsung Kies3 (x32 Version: 3.2.14083.9 - Samsung Electronics Co., Ltd.) Hidden
SAMSUNG USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.5.45.0 - SAMSUNG Electronics Co., Ltd.)
Sentinel Secure (HKLM-x32\...\{4E6D1562-AC23-43C7-ADCE-9D9233DAD5B4}) (Version: 4.0.4.0 - Kryterion, Inc.)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{91140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{A3364707-2F53-4C83-8F68-C9877A9080C7}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (Version:  - Microsoft) Hidden
SHIELD Streaming (Version: 3.1.2000 - NVIDIA Corporation) Hidden
SHIELD Wireless Controller Driver (Version: 16.13.65 - NVIDIA Corporation) Hidden
Skype Click to Call (HKLM-x32\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 7.3.16540.9015 - Microsoft Corporation)
Skype™ 6.11 (HKLM-x32\...\{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}) (Version: 6.11.102 - Skype Technologies S.A.)
Spotify (HKCU\...\Spotify) (Version: 0.9.13.24.g5dbb3103 - Spotify AB)
Spybot - Search & Destroy (HKLM-x32\...\{B4092C6D-E886-4CB2-BA68-FE5A99D31DE7}_is1) (Version: 2.0.12 - Safer-Networking Ltd.)
Star Trek Online (HKLM-x32\...\Steam App 9900) (Version:  - Cryptic Studios)
Steam (HKLM-x32\...\{048298C9-A4D3-490B-9FF9-AB023A9238F3}) (Version: 1.0.0.0 - Valve Corporation)
Team Fortress 2 (HKLM-x32\...\Steam App 440) (Version:  - Valve)
TeamSpeak 3 Client (HKLM\...\TeamSpeak 3 Client) (Version: 3.0.15 - TeamSpeak Systems GmbH)
Update for Microsoft Access 2010 (KB2553446) 64-Bit Edition (HKLM\...\{91140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{FEF4C57D-0975-4D3C-ACC7-DCD038C3788F}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 64-Bit Edition (HKLM\...\{90140000-0016-0409-1000-0000000FF1CE}_Office14.PROPLUSR_{C7F57246-AFBD-4977-974F-9C7BCDFF648E}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 64-Bit Edition (HKLM\...\{90140000-0018-0409-1000-0000000FF1CE}_Office14.PROPLUSR_{C7F57246-AFBD-4977-974F-9C7BCDFF648E}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 64-Bit Edition (HKLM\...\{90140000-001B-0409-1000-0000000FF1CE}_Office14.PROPLUSR_{C7F57246-AFBD-4977-974F-9C7BCDFF648E}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 64-Bit Edition (HKLM\...\{91140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{84B191B5-5319-463A-A305-8C4D53B1D20A}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817369) 64-Bit Edition (HKLM\...\{91140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{DB0B0CDF-77EC-47B0-94E2-4738573A1E58}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817396) 64-Bit Edition (HKLM\...\{91140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{1AA82E2E-7DB7-4C70-910C-BBB657A6B3A5}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2553140) 64-Bit Edition (HKLM\...\{90140000-006E-0409-1000-0000000FF1CE}_Office14.PROPLUSR_{8C0FFF5F-4CC1-48F5-9B3F-8DE7DA2E116F}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2553140) 64-Bit Edition (HKLM\...\{91140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{8C0FFF5F-4CC1-48F5-9B3F-8DE7DA2E116F}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589298) 64-Bit Edition (HKLM\...\{91140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{79C725A1-3964-421C-A528-78C1C083C7C7}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 64-Bit Edition (HKLM\...\{90140000-0043-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{95BE5D45-A3DD-4CB1-8C35-D75DD7B4D862}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 64-Bit Edition (HKLM\...\{91140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{95BE5D45-A3DD-4CB1-8C35-D75DD7B4D862}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589375) 64-Bit Edition (HKLM\...\{91140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{EBD18DE5-BC84-4B57-9A30-097044871F9A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589386) 64-Bit Edition (HKLM\...\{91140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{B340E9EB-DDA6-40E7-8501-5B7BAEC6D25F}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597087) 64-Bit Edition (HKLM\...\{90140000-0043-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{4AD36582-256B-433D-8593-F31773A15CA4}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597087) 64-Bit Edition (HKLM\...\{91140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{4AD36582-256B-433D-8593-F31773A15CA4}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597089) 64-Bit Edition (HKLM\...\{90140000-006E-0409-1000-0000000FF1CE}_Office14.PROPLUSR_{2CE7AC23-5E40-43BD-8DA3-8D17677D8199}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2687275) 64-Bit Edition (HKLM\...\{91140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{9505441B-65A1-4AD5-B727-0CE42D24D2B7}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760631) 64-Bit Edition (HKLM\...\{91140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{B6AD7E27-012A-4B63-82BA-AF62893E5435}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2794737) 64-Bit Edition (HKLM\...\{91140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{07DC9C6C-E916-4F42-8677-716930ED0393}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825635) 64-Bit Edition (HKLM\...\{91140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{6E760BBA-B83F-4C2D-918F-5F91EF6C9861}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825640) 64-Bit Edition (HKLM\...\{90140000-0044-0409-1000-0000000FF1CE}_Office14.PROPLUSR_{43F59F4D-7179-497E-BE99-BC6F7D1DDCBA}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825640) 64-Bit Edition (HKLM\...\{91140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{43F59F4D-7179-497E-BE99-BC6F7D1DDCBA}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837581) 64-Bit Edition (HKLM\...\{91140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{D1F3B526-7EB2-4701-92DB-0784988D78DE}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837602) 64-Bit Edition (HKLM\...\{90140000-0043-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{69CF587A-D75B-47F8-9D59-3958C37C0A88}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837602) 64-Bit Edition (HKLM\...\{91140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{69CF587A-D75B-47F8-9D59-3958C37C0A88}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837606) 64-Bit Edition (HKLM\...\{91140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{52BEF8AE-9324-40A1-9A92-E5A8FB63A475}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2883019) 64-Bit Edition (HKLM\...\{91140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{956B3213-0246-42A8-A6FE-3EF7DC6E66A9}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2889818) 64-Bit Edition (HKLM\...\{90140000-0043-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{8F8930D5-8742-437E-BD53-366A0372E882}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2889818) 64-Bit Edition (HKLM\...\{91140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{8F8930D5-8742-437E-BD53-366A0372E882}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2889828) 64-Bit Edition (HKLM\...\{90140000-001F-040C-1000-0000000FF1CE}_Office14.PROPLUSR_{569742BC-C32F-4C9C-9B21-18409AFF9599}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2910896) 64-Bit Edition (HKLM\...\{90140000-001F-0409-1000-0000000FF1CE}_Office14.PROPLUSR_{0BD1F50F-19CE-40F8-B409-18CA5BD6E52D}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2910896) 64-Bit Edition (HKLM\...\{90140000-001F-0C0A-1000-0000000FF1CE}_Office14.PROPLUSR_{512A0E32-6C63-4C73-9C82-FC1B10668ED8}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2597088) 64-Bit Edition (HKLM\...\{90140000-0043-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{B28BBA96-A9B0-4946-839D-36771176F8FD}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2597088) 64-Bit Edition (HKLM\...\{90140000-00A1-0409-1000-0000000FF1CE}_Office14.PROPLUSR_{C7CCA745-11BC-4F86-951D-4DCB9396CDA2}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2597088) 64-Bit Edition (HKLM\...\{91140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{B28BBA96-A9B0-4946-839D-36771176F8FD}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 64-Bit Edition (HKLM\...\{90140000-001A-0409-1000-0000000FF1CE}_Office14.PROPLUSR_{DBAC8ED2-9287-499E-AD66-590C7413C7DE}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 64-Bit Edition (HKLM\...\{91140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{DDDC32A5-9528-4771-B91A-97A8E1D7957B}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2880517) 64-Bit Edition (HKLM\...\{90140000-0018-0409-1000-0000000FF1CE}_Office14.PROPLUSR_{E524AD3D-6342-41BB-82D9-4EA962839356}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2880517) 64-Bit Edition (HKLM\...\{91140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{50E292AD-677D-4E6F-842A-D226E7B7C8DE}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 64-Bit Edition (HKLM\...\{90140000-0043-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{77374F16-2DC6-4EEF-AFAD-C59FDA2E010D}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 64-Bit Edition (HKLM\...\{91140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{77374F16-2DC6-4EEF-AFAD-C59FDA2E010D}) (Version:  - Microsoft)
Update for Microsoft Visio 2010 (KB2880526) 64-Bit Edition (HKLM\...\{91140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{F6F342A1-530B-4D48-A468-1E3F70928984}) (Version:  - Microsoft)
Update for Microsoft Visio Viewer 2010 (KB2837587) 64-Bit Edition (HKLM\...\{91140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{C950A55F-82E3-4CC8-8FA2-E8A2A0F651F3}) (Version:  - Microsoft)
Visual CertExam Suite (HKLM-x32\...\Visual CertExam Suite_is1) (Version:  - Avanset)
Visual Paradigm CE 11.1 (HKLM\...\1106-5897-7327-6550) (Version: 11.1 - Visual Paradigm International Ltd.)
VLC media player (HKLM\...\VLC media player) (Version: 2.1.5 - VideoLAN)
Warframe (HKLM-x32\...\Steam App 230410) (Version:  - Digital Extremes)
WildStar (HKLM-x32\...\WildStar) (Version: 0.5.18.6490 - NCSOFT)
WinPcap 4.1.3 (HKLM-x32\...\WinPcapInst) (Version: 4.1.0.2980 - Riverbed Technology, Inc.)
Wireshark 1.10.2 (64-bit) (HKLM-x32\...\Wireshark) (Version: 1.10.2 - The Wireshark developer community, http://www.wireshark.org)
========================= Restore Points ==================================

22-12-2014 13:10:49 Windows Update
26-12-2014 21:57:12 Windows Update

**** End of log ****
 

MAM results log:

 

Scan Date: 12/26/2014
Scan Time: 5:00:44 PM
Logfile: mbam.txt

Administrator: Yes
Version: 2.00.4.1028
Malware Database: v2014.12.26.12
Rootkit Database: v2014.12.23.02
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: pandora
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 337328
Time Elapsed: 8 min, 56 sec
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
Processes: 0
(No malicious items detected)
Modules: 0
(No malicious items detected)
Registry Keys: 3
PUP.Optional.GrillaPrice.A, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\GrillaPrice, , [7cf8462191ebe94d41f7667650b4f30d],
PUP.Optional.1ClickDownload.A, HKU\S-1-5-21-692474521-3899040415-1023907230-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\1ClickDownload, , [24501a4d205cb97d8fe90da9788cc23e],
Malware.Trace, HKU\S-1-5-21-692474521-3899040415-1023907230-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SYSTEM\CURRENTCONTROLSET\SERVICES\RUN, , [79fb5710c5b792a4bbbc237ffc07c838],
Registry Values: 2
Trojan.Agent, HKU\S-1-5-21-692474521-3899040415-1023907230-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\WINLOGON|Microsoft Windows Firewall Service, C:\Users\pandora\AppData\Local\Temp\csrss.exe, , [31432641700c9c9a9e0e3584ed177f81]
Malware.Trace, HKU\S-1-5-21-692474521-3899040415-1023907230-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SYSTEM\CURRENTCONTROLSET\SERVICES\RUN|Windows RPC Host Service, C:\Users\pandora\AppData\Local\Temp\csrss.exe, , [79fb5710c5b792a4bbbc237ffc07c838]
Registry Data: 0
(No malicious items detected)
Folders: 0
(No malicious items detected)
Files: 0
(No malicious items detected)
Physical Sectors: 0
(No malicious items detected)
(end)

 

 Results of screen317's Security Check version 0.99.93  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Microsoft Security Essentials   
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:`````````
 MVPS Hosts File  
 Spybot - Search & Destroy
 Java 7 Update 55  
 Java version 32-bit out of Date!
 Adobe Flash Player 16.0.0.235  
 Adobe Reader XI  
 Mozilla Firefox (34.0)
 Google Chrome (39.0.2171.71)
 Google Chrome (39.0.2171.95)
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials MSMpEng.exe
 Microsoft Security Essentials msseces.exe
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbam.exe  
 Spybot Teatimer.exe is disabled!
 Malwarebytes Anti-Malware mbamscheduler.exe   
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````

 

Malwarebytes Anti-Rootkit found no problem

and the same for step 5 as well.



#5 Guest_LighthouseParty_*

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Posted 27 December 2014 - 05:21 AM

Hello there,

:step1: Please uninstall some programs
 
There's currently some programs on your PC that we need to remove, for the time-being at least. Press the Windows + R key on your keyboard and type in appwiz.cpl and press enter. Navigate to each of the following below one-by-one and click uninstall:

  • grillaprice
  • Java 7 Update 55
  • Java SE Development Kit 7 Update 45
  • Spybot - Search & Destroy

If any programs listed above aren't in Programs and Features, you can just skip them. Please download JavaRa from here and once opened it, select 'remove JRE' (If that's not there, select remove Java Runtime). Make sure you skip the re-install Java option!

:step2: Please download rKill to your desktop

  • Double click it (Win 7, 8 and Vista users, right-click and select run as admin)
  • The tool will run and then a log file should open.
  • Please post the contents of it in your next reply.

Please don't restart your computer before running the next step.

:step3: Please download AdwCleaner to your desktop

  • Double click adwcleaner_x.xxx.exe. (Win 7, 8 and Vista users, right-click and select run as admin)
  • If prompted, click I agree.
  • Click scan. When it's finished, select clean.
  • Allow AdwCleaner to restart your computer.
  • Once your computer's restarted, a log should appear.
  • Please post this in your next reply.

:step4: Please download Junkware Removal Tool to your desktop

  • Double click JRT.exe. (Win 7, 8 and Vista users, right-click and select run as admin)
  • Press any key and the scan will begin.
  • At the end, a log will open. Please post this in your next reply.

:step5: Please visit the ESET Online Scanner webpage
:exclame: Internet Explorer MUST be used for this step.  :exclame:

  • Click the checkbox next to 'Yes, I accept the Terms of Use' and click start.
  • Select the checkboxes which are displayed in the picture below.

jqnp8z.png

  • Press start and the scan will now begin - this scan will take a long time.
  • When the scand finished, select list threats and then export.
  • Choose a name for the log (e.g ESET) and click save (to your desktop)
  • Press the back button and then click finish. Please include the contents of the log in your reply.


#6 Iamvarr

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Posted 28 December 2014 - 07:49 AM

I am stuck on step one. I have removed all but grillprice. I try to and it takes me to a uninstall website and tells me to download an uninstall program that is deteched as spyware by the broswer. http://gorillauninstallation.com/uninstaller3.html and it has put all the proxies back into all my broswers.



#7 Guest_LighthouseParty_*

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Posted 28 December 2014 - 11:12 AM

You could try downloading Revo Uninstaller from here http://www.revouninstaller.com/revo_uninstaller_free_download.html, selecting GrillaPrice, clicking the advanced option and then uninstalling it.



#8 boopme

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Posted 28 December 2014 - 12:14 PM

Did you see a GorillaPrice as opposed to grillaprice in "Uninstall Programs?" if so Uninstall that and any of these if there.. Reboot after

RemoveThaeAdAopp, UTUobEAdaBlock, SafeSaver, SupTab, ValueApps, Lollipop, Software Updated Version, DP1815, Video Player, Convert Files for Free, Plus-HD 1.3, BetterSurf, Trusted Web, PassShow, LyricsBuddy-1, YGorillaPrice 1.2, Media Player 1.1, Savings Bull, Feven Pro 1.1, Websteroids, Savings Bull, HD-Plus 3.5, Re-markit
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 Iamvarr

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Posted 29 December 2014 - 08:10 AM

As shown above grillaprice (HKLM-x32\...\grillaprice) (Version:  - ) is what my program list shows. Is there a reason LighthouseParty is now only a guest?

LighthouseParty

#10 boopme

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Posted 29 December 2014 - 02:47 PM

He was a quitter unfortunately.
Did you try REVO.. If not wait and do this as that uninstaller is malware.

Let's try to kill grillaprice
Download FileASSASSIN


Usage
•Start FileASSASSIN and select a file by dragging it onto the text area or selecting it using the (...) button.
•Select a removal method from the list
•Click Execute and the removal process will commence

Edited by boopme, 29 December 2014 - 02:48 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 Iamvarr

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Posted 30 December 2014 - 09:02 AM

I tried REVO and it removed everything just to come back again after reboot. I have gone into safe mode delete it and it came back. Removed it from registry and it came back. It is loaded as a startup file that can not be disabled and also is a service that can not be stopped or disabled. Service my butox it hijacks all internet connection to go to a loopback address 127.0.0.1:13081. I can not even turn off proxy settings they just get checked again. I am able to trick it so i can get online by using a wildcard * in the exceptions to not use the proxy for anything. Downloading FileAssassin now wish me luck.

 

 

Didn't work getting file in use error and it can not be killed. If I do it in task manager it just starts a new process.

 

What is your opinion of this guide http://malwaretips.com/blogs/gorilla-price-removal/ ?


Edited by Iamvarr, 30 December 2014 - 09:13 AM.


#12 boopme

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Posted 30 December 2014 - 01:43 PM

Well the only difference there is running HitMan. You can try it... If no joy we can repost and dig it out,we will get it .
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#13 Iamvarr

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Posted 30 December 2014 - 06:29 PM

Grillaprice is dead thank you for your help. I think Adwcleaner found everything.

 

# AdwCleaner v4.106 - Report created 30/12/2014 at 08:22:34
# Updated 21/12/2014 by Xplode
# Database : 2014-12-28.1 [Live]
# Operating System : Windows 7 Ultimate Service Pack 1 (64 bits)
# Username : pandora - BATTLESTAR
# Running from : C:\Users\pandora\Desktop\bleepingcomputer\adwcleaner_4.106.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\Users\pandora\AppData\Local\Google\Chrome\User Data\Default\Extensions\lifbcibllhkdhoafpjfnlhfpfgnpldfl

***** [ Scheduled Tasks ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\lifbcibllhkdhoafpjfnlhfpfgnpldfl
Key Deleted : HKLM\SOFTWARE\Classes\AppID\secman.DLL
Key Deleted : HKLM\SOFTWARE\Classes\secman.OutlookSecurityManager
Key Deleted : HKLM\SOFTWARE\Classes\secman.OutlookSecurityManager.1
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{4D076AB4-7562-427A-B5D2-BD96E19DEE56}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{C007DADD-132A-624C-088E-59EE6CF0711F}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{826D7151-8D99-434B-8540-082B8C2AE556}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{0FCE4F01-64EC-42F1-83E1-1E08D38605D2}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1A2A195A-A0F9-4006-AF02-3F05EEFDE792}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2D9DB233-DC4B-4677-946C-5FA5ABCF506B}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3AE76A17-C344-4A83-81CE-65EFEE41E42D}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4C0A69B0-CE97-42B7-86FC-08280C99C74D}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E9EB4D5-C929-4005-AC62-1856B1DA5A24}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8FFE}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{8FAF962C-3EDE-405E-B1D0-62B8235C6044}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C1F5E799-B218-4C32-B189-3C389BA140BB}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{F60C9408-3110-4C98-A139-ABE1EE1111DD}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{11549FE4-7C5A-4C17-9FC3-56FC5162A994}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{0FCE4F01-64EC-42F1-83E1-1E08D38605D2}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{1A2A195A-A0F9-4006-AF02-3F05EEFDE792}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{2D9DB233-DC4B-4677-946C-5FA5ABCF506B}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{3AE76A17-C344-4A83-81CE-65EFEE41E42D}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{4C0A69B0-CE97-42B7-86FC-08280C99C74D}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{4E9EB4D5-C929-4005-AC62-1856B1DA5A24}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8FFE}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{8FAF962C-3EDE-405E-B1D0-62B8235C6044}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{C1F5E799-B218-4C32-B189-3C389BA140BB}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{F60C9408-3110-4C98-A139-ABE1EE1111DD}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17496


-\\ Mozilla Firefox v34.0 (x86 en-US)

[uzpdstj0.default\prefs.js] - Line Deleted : user_pref("browser.newtab.url", "hxxp://www.bing.com/?pc=COSP&ptag=D121214-A52B2F7CC21764A3F97F&form=CONMHP&conlogo=CT3331976");
[uzpdstj0.default\prefs.js] - Line Deleted : user_pref("extensions.fvd_single.surfcanyon.ramp.start_time", "1394113666505");

-\\ Google Chrome v39.0.2171.95

[C:\Users\pandora\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}
[C:\Users\pandora\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}

*************************

AdwCleaner[R0].txt - [4970 octets] - [30/12/2014 08:19:42]
AdwCleaner[S0].txt - [4830 octets] - [30/12/2014 08:22:34]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [4890 octets] ##########
 



#14 boopme

boopme

    To Insanity and Beyond


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Posted 30 December 2014 - 09:26 PM

You're welcome!!!

Empty your temp folders using TFC (Temporary File Cleaner)
  • Please download TFC by Old Timer and save it to your desktop.
    alternate download link
  • Save any unsaved work. (TFC will close ALL open programs including your browser!)
  • Double-click on TFC.exe to run it. (If you are using Vista or above, right-click on the file and choose "Run As Administrator".)
  • Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
  • Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway allowing Windows to load normally (not into Safe Mode) to ensure a complete clean.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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