Windows 7 PC just started running very slowly. Noticed numerous (sometimes up to 25) processes named "mmxctdbwkm.exe" running, spawning, re-spawning constantly. Norton 360 popups indicating "Google Chrome using excessive memory resources" - task manager shows processes having descriptions "Google Chrome" which obviously they are not as Google Chrome is not installed on this PC! Files are under C:\users\John\appdata\LocalLow\.... I would like to follow the procedure in the link below as it describes my problem fairly accurately. However, the process appears to require 2-way collaboration and information sharing so wanted to check first before diving in. Thank you in advance for your help.