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Computer won't boot with 2 sticks of RAM


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#1 daldrome

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Posted 26 December 2014 - 01:57 AM

I have been having problems booting up and I went to remove 1 stick of RAM. I've tried swapping around and as far as I can tell, the slots and both sticks for RAM are working.

 

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#2 Citizen_WD

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Posted 26 December 2014 - 03:06 AM

Hello,
 
First of all I would suggest updating the PC with the newest bios and chipset drivers.  Also make sure that intel xmp profile (if you have one) turned on so that the motherboard can set the correct speed. Here's a link with details: http://www.intel.com/content/www/us/en/gaming/extreme-memory-profile-xmp.html
 
Keep us updated, Citizen_WD
-----------------------------------------------------------------------------------------------------------------------
Have a merry christmas and happy holidays

Edited by Citizen_WD, 26 December 2014 - 03:07 AM.


#3 daldrome

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Posted 26 December 2014 - 07:51 AM

My Chipset driver is the latest version and I'm not sure how to check if my bios needs a newer driver. 

I don't have Intel XMP either.

 

Thank you.



#4 dc3

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Posted 26 December 2014 - 10:17 AM

The BIOS doesn't have a driver, what was being suggested was a BIOS update.  This is also called "flashing the BIOS". 

 

Looking at the parts list it appears that this is a custom build, so you would need to check with the motherboard manufacturer to see if there is a "suggested" BIOS update.   If there isn't a suggested update and you are not having problems related to the BIOS I would suggest that you leave it alone.  If it ain't broke, don't fix it.

 

Please explain what kind of issues you are experiencing with booting. 


Edited by dc3, 26 December 2014 - 10:19 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 daldrome

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Posted 26 December 2014 - 10:49 AM

The BIOS doesn't have a driver, what was being suggested was a BIOS update.  This is also called "flashing the BIOS". 

 

Looking at the parts list it appears that this is a custom build, so you would need to check with the motherboard manufacturer to see if there is a "suggested" BIOS update.   If there isn't a suggested update and you are not having problems related to the BIOS I would suggest that you leave it alone.  If it ain't broke, don't fix it.

 

Please explain what kind of issues you are experiencing with booting. 

Yes it is a custom build. 

 

When I have 2 sticks of RAM in my motherboard, nothing happens when I press the power button. It only powers on when I remove 1 stick of RAM from my motherboard.



#6 dc3

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Posted 26 December 2014 - 10:53 AM

Please download and install Speccy to provide us with information about your computer.  When  FileHippo opens, click on Download latest version in the upper right pane.
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#7 daldrome

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Posted 26 December 2014 - 08:08 PM

Here is my Speccy log

http://speccy.piriform.com/results/AgMe7CTmC81uFN2NayqrVeg



#8 jonuk76

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Posted 26 December 2014 - 08:56 PM

 

The BIOS doesn't have a driver, what was being suggested was a BIOS update.  This is also called "flashing the BIOS". 

 

Looking at the parts list it appears that this is a custom build, so you would need to check with the motherboard manufacturer to see if there is a "suggested" BIOS update.   If there isn't a suggested update and you are not having problems related to the BIOS I would suggest that you leave it alone.  If it ain't broke, don't fix it.

 

Please explain what kind of issues you are experiencing with booting. 

Yes it is a custom build. 

 

When I have 2 sticks of RAM in my motherboard, nothing happens when I press the power button. It only powers on when I remove 1 stick of RAM from my motherboard.

 

 

Is this a formerly working setup that has stopped working with two sticks, or has it never worked with two sticks of the memory?

 

Are both memory modules the same?

 

Does it really just not power on at all with two sticks or does it attempt to power up and immediately switch off, turn on and start beeping, turn on and not show anything on the screen etc.


Edited by jonuk76, 26 December 2014 - 09:16 PM.

7sbvuf-6.png


#9 daldrome

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Posted 26 December 2014 - 10:51 PM

 

 

The BIOS doesn't have a driver, what was being suggested was a BIOS update.  This is also called "flashing the BIOS". 

 

Looking at the parts list it appears that this is a custom build, so you would need to check with the motherboard manufacturer to see if there is a "suggested" BIOS update.   If there isn't a suggested update and you are not having problems related to the BIOS I would suggest that you leave it alone.  If it ain't broke, don't fix it.

 

Please explain what kind of issues you are experiencing with booting. 

Yes it is a custom build. 

 

When I have 2 sticks of RAM in my motherboard, nothing happens when I press the power button. It only powers on when I remove 1 stick of RAM from my motherboard.

 

 

Is this a formerly working setup that has stopped working with two sticks, or has it never worked with two sticks of the memory?

 

Are both memory modules the same?

 

Does it really just not power on at all with two sticks or does it attempt to power up and immediately switch off, turn on and start beeping, turn on and not show anything on the screen etc.

 

Yes it is a formerly working setup and both memory modules are the same.

 

With 2 sticks in, it does not power on at all - nothing shows up on the screen and my keyboard and mouse has no power. 


Edited by daldrome, 26 December 2014 - 10:52 PM.





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